Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16086 Views
  • 8 replies
  • 1 likes
  • Other
  • 16086 Views
  • 8 replies
  • 1 likes

Superuser Contribution Alexa voice command wont play "liked" songs anymore

Plan: PremiumCountry: USA Device(echo dot) At first, Alexa had no problem playing my "liked" songs on spotify. This is the list spotify automatically makes and adds to when you "heart" a song. Starting today, it could no longer play my "liked" songs....

  • Regular
  • Plan: Premium Country: USA   Device (echo dot)   At first, Alexa had no problem playing my "liked" songs on spotify. This is the list spotify automatically makes and adds to when you ...
  • MihailY
  • Moderator
  • 3500 Views
  • 11 replies
  • 2 likes
  • Other
  • 3500 Views
  • 11 replies
  • 2 likes

Superuser Contribution on Release Radar Playlist - remove songs from any device

in my playlist of Release Radar it's possible to remove the song that i don't like it, but if i remove from my mac i find it on my iphone the song always active and i need to remove it againI ask to be able to remove songs from one device and see the...

  • Newbie
  • in my playlist of Release Radar it's possible to remove the song that i don't like it, but if i remove from my mac i find it on my iphone the song always active and i need to remove it again I ask t...
  • AlejaR
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

does spotify pay money to russian performers at the moment?

I live in Ukraine, where the fighting is taking place and I'm wondering when I listen to music on spotify, do Russian artists get paid for what I listen to? I know that spotify is not active in Russia at the moment, but there are Russian performers o...

  • Newbie
  • I live in Ukraine, where the fighting is taking place and I'm wondering when I listen to music on spotify, do Russian artists get paid for what I listen to? I know that spotify is not active in Russ...
  • Polina_Mart
  • Newbie
  • 806 Views
  • 1 replies
  • 4 likes
  • 806 Views
  • 1 replies
  • 4 likes

Superuser Contribution I cannot see the 'listen activity' from one of my friends (i do follow her)

So I can't see the listen activity from one of my friends, i have tried unfollowing her (and then following again). But nothing works, it might seem really stupid but we always look at what the other person is listening so i really want to be able to...

  • Visitor
  • So I can't see the listen activity from one of my friends, i have tried unfollowing her (and then following again). But nothing works, it might seem really stupid but we always look at what the other...
  • AlejaR
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution My public playlist is not showing. Page Not found.

I have a public playlist that is followed by people. And suddenly from one night to the next it is not displayed in Spotify's search results, nor does it show up for the users that follow it. The sharing link does not work either. It does not appear ...

  • Casual Listener
  • I have a public playlist that is followed by people. And suddenly from one night to the next it is not displayed in Spotify's search results, nor does it show up for the users that follow it. The s...
  • kikopalomares
  • Casual Listener
  • 739 Views
  • 2 replies
  • 0 likes
  • 739 Views
  • 2 replies
  • 0 likes

Superuser Contribution déclarer un compte piraté

Bonjour, je viens de recevoir un mail m'indiquant que mon mail d'inscription qui est ***SNIP[moderator edit]SNIP*** a été modifié par ***SNIP[moderator edit]SNIP*** sauf que je ne suis pas à l'origine de ce changement. Merci de faire le nécessaire po...

  • Visitor
  • Bonjour, je viens de recevoir un mail m'indiquant que mon mail d'inscription qui est ***SNIP[moderator edit]SNIP*** a été modifié par ***SNIP[moderator edit]SNIP*** sauf que je ne suis pas à l'o...
  • Joan
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting a response from the podcast support email

Hi,I recently submitted a podcast via RSS-feed from Substack to Spotify and made the mistake of including a full song (that I have produced) in the test episode that I set up just to try the feed out. My podcast was promptly taken down from Spotify.I...

  • Casual Listener
  • Hi, I recently submitted a podcast via RSS-feed from Substack to Spotify and made the mistake of including a full song (that I have produced) in the test episode that I set up just to try the feed o...
  • Yoshi22
  • Casual Listener
  • 205 Views
  • 4 replies
  • 0 likes
  • Other
  • 205 Views
  • 4 replies
  • 0 likes

Superuser Contribution PS4 - Spotify Error :(

PlanPremiumCountryUS DevicePS4Operating SystemPS OS My Question or IssueI have installed and reinstalled Spotfy more than 4 times in my PS4 but every time I try opening it, or linking it, it will load and load and load, and after a couple of minutes ...

  • Visitor
  •   Plan Premium Country US   Device PS4 Operating System PS OS   My Question or Issue I have installed and reinstalled Spotfy more than 4 times in my PS4 but every time I tr...
  • Alex
  • Spotify Legend
  • 54319 Views
  • 11 replies
  • 3 likes
  • music
    PlayStation
    Sony
  • 54319 Views
  • 11 replies
  • 3 likes

Spotify TV Resolution not matching the TV Resolution

Why my spotify looks like 4 times bigger than my current resolution ? this happens from yesterday 14 Jan until now.I can't login because of this.My device is Chromecast with Google TV

  • Visitor
  • Why my spotify looks like 4 times bigger than my current resolution ? this happens from yesterday 14 Jan until now. I can't login because of this. My device is Chromecast with Google TV
  • bentpins
  • Casual Listener
  • 181 Views
  • 1 replies
  • 1 likes
  • 181 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution blends showing exact same songs across different people

All the blends I've created with different people have the exact same songs contributed just in different orders and they don't reflect the taste match percentage. My song contributions with 59%, 77%, and 83% matches are all the same, and hardly any ...

  • Casual Listener
  • All the blends I've created with different people have the exact same songs contributed just in different orders and they don't reflect the taste match percentage. My song contributions with 59%, 77%...
  • 8l3z57wj4kimdyy
  • Newbie
  • 950 Views
  • 6 replies
  • 1 likes
  • Other
  • 950 Views
  • 6 replies
  • 1 likes

I can’t listen one Album even if exist in Spotify

We have listened to the past in Romanian language Grădinița din Palat album "Rața creața cântăreața" but now even if it exists I can’t listen to it. I mentioned that I have Premium. I attach the link to the album Music : X6jHmNRGBk

  • Newbie
  • We have listened to the past in Romanian language Grădinița din Palat album "Rața creața cântăreața" but now even if it exists I can’t listen to it.   I mentioned that I have Premium.&nbsp...
  • Jose_M
  • Spotify Star
  • 98 Views
  • 1 replies
  • 0 likes
  • music
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa doesn't play Spotify songs

All the configurations to Alexa plays spotify is ok, but It doesn't. I say "Alexa, play Irrepleaceble", and Alexa says "Irrepleaceble from Beyonce at Spotify" and them it goes mute. I talked to Amazon support and they said that the problem is in Spot...

  • Visitor
  • All the configurations to Alexa plays spotify is ok, but It doesn't. I say "Alexa, play Irrepleaceble", and Alexa says "Irrepleaceble from Beyonce at Spotify" and them it goes mute. I talked to Amazo...
  • AlejaR
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not working

Plan: PremiumCountry: Canada Device(iPhone X, Macbook Air)Operating System(iOS 10) My Question or IssueA few months ago, I put in some local files and it worked. Yesterday, I tried to put in another song and it is not working. I refreshed the local f...

  • Visitor
  •   Plan: Premium Country: Canada   Device (iPhone X, Macbook Air) Operating System (iOS 10)   My Question or Issue A few months ago, I put in some local files and it worked. Y...
  • AlejaR
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • music
  • 124 Views
  • 1 replies
  • 0 likes

Why are some of my daily mixes missing?

I love the daily mixes and 1-3 are missing. I also do not like the one of the music genres for one of my existing daily mixes. How was I retrieve the missing mixes and change the genre I do not like?

  • Visitor
  • I love the daily mixes and 1-3 are missing. I also do not like the one of the music genres for one of my existing daily mixes. How was I retrieve the missing mixes and change the genre I do not like?
  • Taylith
  • Community Legend
  • 185 Views
  • 1 replies
  • 1 likes
  • 185 Views
  • 1 replies
  • 1 likes

Superuser Contribution Facebook Story Share has no music

In August of 2019 Spotify rolled out a feature that would allow for a short clip of a song to be played when you would share to a Facebook Story. Here's a link from that announcement: https://artists.spotify.com/blog/share-your-songs-on-facebook-stor...

  • Newbie
  • In August of 2019 Spotify rolled out a feature that would allow for a short clip of a song to be played when you would share to a Facebook Story. Here's a link from that announcement:   https:...
  • Joan
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music randomly pauses on Spotify app Chevy Infotainment system.

I have Spotify installed on my Chevy Infotainment system in my automobile. The music will randomly pause in the middle of a song every couple of songs. How aggravating.

  • Visitor
  • I have Spotify installed on my Chevy Infotainment system in my automobile. The music will randomly pause in the middle of a song every couple of songs. How aggravating.
  • Dian
  • Spotify Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get Spotify to stop randomly skipping songs?

On mobile: Android phone, I have a playlist with like 70 songs in it that I play offline in shuffle. When i pause a song and then come back to spotify, it will have skipped through 2 songs of the playlist when i load the app again. This issue is kind...

  • Newbie
  • On mobile: Android phone, I have a playlist with like 70 songs in it that I play offline in shuffle. When i pause a song and then come back to spotify, it will have skipped through 2 songs of the pla...
  • Dian
  • Spotify Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify connect problems since firmware update Heos 7 hs2

I own a pair of Denon Heos 7 hs2 speakers with spotify connect. Spotify has worked flawlessly over the past 5 years. Last week the speakers received a firmware update to version 2.71.410 and since then playback and track skip actions in the spotify a...

  • Regular
  • I own a pair of Denon Heos 7 hs2 speakers with spotify connect. Spotify has worked flawlessly over the past 5 years.  Last week the speakers received a firmware update to version 2.71.410 a...
  • Laserbaard
  • Regular
  • 846 Views
  • 8 replies
  • 0 likes
  • Connect
    Denon
  • 846 Views
  • 8 replies
  • 0 likes

Random error code

PlanFreeCountryAmerica DevicePS4Operating SystemLatest PS4 update My Question or IssueHello, my PS4 suddenly stopped working with Spotify. When I try to login to Spotify from my PS4 it gives me an error code. The problem is that the error code is ran...

  • Visitor
  • Plan Free Country America   Device PS4 Operating System Latest PS4 update   My Question or Issue Hello, my PS4 suddenly stopped working with Spotify. When I try to login to Spoti...
  • maudhoon
  • Casual Listener
  • 1194 Views
  • 3 replies
  • 4 likes
  • 1194 Views
  • 3 replies
  • 4 likes