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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2140 Views
  • 19 replies
  • 6 likes
  • Other
  • 2140 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17769 Views
  • 8 replies
  • 2 likes
  • Other
  • 17769 Views
  • 8 replies
  • 2 likes

Superuser Contribution output device selection

There is a major oversite or bug where spotify does not appear in my music apps when running the desktop app. This makes it so I can not choose the channel for my digital soundboard and results in spotify coming through incorrect channels. It makes i...

  • Visitor
  • There is a major oversite or bug where spotify does not appear in my music apps when running the desktop app. This makes it so I can not choose the channel for my digital soundboard and results in sp...
  • tuxedobob
  • Visitor
  • 1757 Views
  • 2 replies
  • 0 likes
  • 1757 Views
  • 2 replies
  • 0 likes

Superuser Contribution Provide access to a ticketing tool for reporting bugs

Hello,Sometimes I find bugs. And I always have to go through dozens of steps before I get to the help chat with a human behind me to specify the bug I've found. You need to be able to either :- have a chatbot input to report a bug- have a ticketing t...

  • Newbie
  • Hello, Sometimes I find bugs. And I always have to go through dozens of steps before I get to the help chat with a human behind me to specify the bug I've found. You need to be able to either : - h...
  • Novy
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I fix: Spotify app on my LG TV (WebOS) isn’t playing music anymore.

Hello, on our LG TV (WebOS) when we load the Spotify app and try to play a song or playlist it doesn’t work.. it’s connected to the internet, tried turning the tv off and back on, tried closing out of the app and reopening the app, the LG TV is up to...

  • Newbie
  • Hello, on our LG TV (WebOS) when we load the Spotify app and try to play a song or playlist it doesn’t work.. it’s connected to the internet, tried turning the tv off and back on, tried closing out o...
  • Dian
  • Spotify Legend
  • 1012 Views
  • 3 replies
  • 3 likes
  • 1012 Views
  • 3 replies
  • 3 likes

Player embed background color not matching cover image

My playlist background color matches my cover image within Spotify (pink), but it is not showing up in the color selector for the embed... only grey or black. How can I fix this? https://open.spotify.com/playlist/4b54jiCtUumzuoc1xYPEsb?si=852d58efc96...

  • Casual Listener
  • My playlist background color matches my cover image within Spotify (pink), but it is not showing up in the color selector for the embed... only grey or black. How can I fix this?   https://ope...
  • aiden_jae
  • Casual Listener
  • 380 Views
  • 2 replies
  • 0 likes
  • Other
  • 380 Views
  • 2 replies
  • 0 likes

Superuser Contribution have useful contact method to get help

An error has occurred with your service but I can not contact you to get it fixed as you do not have a method of contact for assistance. Get a bug report process set up so people can actually get help because not once has the help page you provide be...

  • Newbie
  • An error has occurred with your service but I can not contact you to get it fixed as you do not have a method of contact for assistance.  Get a bug report process set up so people can actually g...
  • Novy
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot see the lyrics of the particular song in my samsung A50s phone

PlanFree/PremiumCountry IndiaDeviceSamsung A50s Operating SystemAndroid My Question or IssueI can't see the lyrics of the particular song in my samsung A50s phone

  • Casual Listener
  • Plan Free/Premium Country  India Device Samsung A50s  Operating System Android    My Question or Issue I can't see the lyrics of the particular song in my samsung A50s p...
  • VAIBHAVSHRI
  • Visitor
  • 273 Views
  • 4 replies
  • 0 likes
  • Other
    Samsung
  • 273 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast not syncing between devices and restarting from beginning

For a while now my downloaded podcasts on ios do not sync correctly between devices such as my iPad or Mac laptops. I utilize downloaded podcasts on my iPhone and would like to switch between devices when I am on the go or at home. However the playba...

  • Regular
  • For a while now my downloaded podcasts on ios do not sync correctly between devices such as my iPad or Mac laptops. I utilize downloaded podcasts on my iPhone and would like to switch between devices...
  • Mapz1
  • Casual Listener
  • 872 Views
  • 6 replies
  • 1 likes
  • 872 Views
  • 6 replies
  • 1 likes

Superuser Contribution Queue Button Not Working

New update on spotify made it so I cannot access my queue anymore. It's grayed out and unclickable. Already tried reinstalling the app signing out and signing back in. But I don't know what else to do.

  • Newbie
  • New update on spotify made it so I cannot access my queue anymore. It's grayed out and unclickable. Already tried reinstalling the app signing out and signing back in. But I don't know what else to d...
  • Vasil
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Find my Podcast Show Page?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. I have search all tutorials on Spotify for Podcasters and cannot locate my Show Page.

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue.  I...
  • MihailY
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution wrong songs in remote group session

PlanPremiumCountryGermanyDeviceSamsung, IPhone, PCOperating SystemiOS, Android, Windows 10 My IssueI often use the Group Sessions feature to listen together while playing with someone. We discovered multiple bugs with this feature two of which I will...

  • Newbie
  • Plan Premium Country Germany Device Samsung, IPhone, PC Operating System iOS, Android, Windows 10   My Issue I often use the Group Sessions feature to listen together while playing wit...
  • BTSARMY1
  • Newbie
  • 1535 Views
  • 3 replies
  • 0 likes
  • Connect
    music
    Other
  • 1535 Views
  • 3 replies
  • 0 likes

Creating a Radio Style DJ Set

I want to make a radio style dj set using tunes from my spotify playlist and recording some of my voice if that makes sense, is this possible on Spotify?

  • Visitor
  • I want to make a radio style dj set using tunes from my spotify playlist and recording some of my voice if that makes sense, is this possible on Spotify?  
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Connection to Spotify lost...

Can anybody shed any light on the following issue: We have a 26 zone Sonos installation (24 connect:Amps & 2 Connects) all hardwired to Switches, using a Draytek router. The problem we have is that when using spotify (or Rhapsody) we can browse track...

  • Newbie
  • Can anybody shed any light on the following issue:  We have a 26 zone Sonos installation (24 connect:Amps & 2 Connects) all hardwired to Switches, using a Draytek router. The problem we ...
  • shutup031984
  • Visitor
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Solved!! How long does it take a country to get a Top 50 Chart once Spotify launches?

Spotify recently launched in Israel. How long does it take until users could start looking at the country's Top 50 Chart, like the many other countries that have Top 50 (and Viral 50) Charts under "Browse"?

  • Regular
  • Spotify recently launched in Israel. How long does it take until users could start looking at the country's Top 50 Chart, like the many other countries that have Top 50 (and Viral 50) Charts under "B...
  • Mamikoki44
  • Newbie
  • 1852 Views
  • 4 replies
  • 0 likes
  • music
    Other
  • 1852 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Connect is not syncing the listening activity across devices

As stated in the title, my Spotify account's Connect sync features have been disabled for one month. This means I can listen to several things at once on multiple devices with the same account (I don't think this is good for spotify's business model ...

  • Regular
  • As stated in the title, my Spotify account's Connect sync features have been disabled for one month. This means I can listen to several things at once on multiple devices with the same account (I don...
  • Vasil
  • Moderator
  • 456 Views
  • 8 replies
  • 0 likes
  • 456 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify fails to load landing page in the webplayer and windows application

Hi, I recently upgraded to a family subscription and now spotify fails to load the landing page in the web player (In browser) and in the windows application.I have logged in and out of my account, re-installed the application and cleared my cache.No...

  • Casual Listener
  • Hi, I recently upgraded to a family subscription and now spotify fails to load the landing page in the web player (In browser) and in the windows application. I have logged in and out of my accoun...
  • Vasil
  • Moderator
  • 230 Views
  • 4 replies
  • 0 likes
  • 230 Views
  • 4 replies
  • 0 likes

Superuser Contribution cambio de país

estoy en paquete familiar premium, pero me di cuenta que región dice Turquía he intentado cambiar pero no me deja cambiar la región

  • Visitor
  • estoy en paquete familiar premium, pero me di cuenta que región dice Turquía he intentado cambiar pero no me deja cambiar la región
  • MihailY
  • Moderator
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution links to tracks are broken bug

Hi I don't use Spotify much (though did when you first started due to better quality of your ogg stream)I find when someone provides a link to a track and I open it (in web app, free account) that another track plays. I seem to get a play list with m...

  • Casual Listener
  • Hi I don't use Spotify much (though did when you first started due to better quality of your ogg stream) I find when someone provides a link to a track and I open it (in web app, free account) that ...
  • stevealee
  • Casual Listener
  • 150 Views
  • 2 replies
  • 0 likes
  • 150 Views
  • 2 replies
  • 0 likes

Explicit words only removed in the car

Songs with explicit lyrics get muted ONLY when I'm in the car. The same songs will play the explicit words on my desktop and my phone without aux. But once I connect my phone to the aux in my car, explicit words get removed. Explicit filter is not on...

  • Visitor
  • Songs with explicit lyrics get muted ONLY when I'm in the car. The same songs will play the explicit words on my desktop and my phone without aux. But once I connect my phone to the aux in my car, ex...
  • 82 Views
  • 0 replies
  • 0 likes
  • 82 Views
  • 0 replies
  • 0 likes