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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3729 Views
  • 28 replies
  • 6 likes
  • Other
  • 3729 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18260 Views
  • 8 replies
  • 2 likes
  • Other
  • 18260 Views
  • 8 replies
  • 2 likes

Solved!! Why can't I play this artist's songs anymore?

Hi,I have noticed that I cannot play any songs that a specific artist has created, so I searched online and saw a possibility that it is unavailable and it might come back, so I waited. All the songs are greyed out and not even can you play them on S...

  • Visitor
  • Hi, I have noticed that I cannot play any songs that a specific artist has created, so I searched online and saw a possibility that it is unavailable and it might come back, so I waited. All the son...
  • AdamDam
  • Spotify Star
  • 1491 Views
  • 3 replies
  • 0 likes
  • Other
  • 1491 Views
  • 3 replies
  • 0 likes

Superuser Contribution We want to learn more about the corporate music policy

Dear team,I would like to learn more about sportify legal music streaming policy for our restaurants and hotels.We look forward to a long-term cooperation on this matterPlease help me feedback via my email: **bleep**Thank you and best regards

  • Visitor
  • Dear team, I would like to learn more about sportify legal music streaming policy for our restaurants and hotels. We look forward to a long-term cooperation on this matter Please help me feedback ...
  • Yordan
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution There is a wrong movement's name in this album

https://open.spotify.com/album/6lg8VPqTJLNcn7liAjSExP?si=asn1v2-ORyKRVbBJG_y2sg Second Movement, Symphony No.4. You tagged this movement to Symphony No.3 which is a mistake. Looking forwart to correct it soon.

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  • Casual Listener
  • https://open.spotify.com/album/6lg8VPqTJLNcn7liAjSExP?si=asn1v2-ORyKRVbBJG_y2sg   Second Movement, Symphony No.4. You tagged this movement to Symphony No.3 which is a mistake. Looking forwart ...
  • Yordan
  • Moderator
  • 187 Views
  • 2 replies
  • 0 likes
  • Other
  • 187 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why so bad sound quality?

PlanPremiumCountrySweden DeviceMac Windows, AndroidOperating SystemMac Windows, Android My Question or IssueWhy is the sound quality so extremely bad on Spotify compared to other music services. Compared with Amazon, Youtube Music and Tidal. Tidal of...

  • Casual Listener
  • Plan Premium Country Sweden   Device Mac Windows, Android Operating System Mac Windows, Android   My Question or Issue Why is the sound quality so extremely bad on Spotify compar...
  • ajescudero
  • Newbie
  • 8200 Views
  • 5 replies
  • 4 likes
  • 8200 Views
  • 5 replies
  • 4 likes

Spotify app won't download from kindle appstore

I see the spotify app when in the appstore on my kindle, but it will not download. I removed and rebooted kindle, but still no download. This seemed to happen when I signed into Spotify on a new smart TV. Before deleting Spotify, the app said I was i...

  • Visitor
  • I see the spotify app when in the appstore on my kindle, but it will not download.  I removed and rebooted kindle, but still no download.  This seemed to happen when I signed into Spotify o...
  • Amayy
  • Spotify Star
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Where can I buy a gift card?

I want to be sure I'm buying an authorized Spotify gift card. Does Spotify sell gift cards directly? If not, how can I find an authorized retailer?

  • Newbie
  • I want to be sure I'm buying an authorized Spotify gift card. Does Spotify sell gift cards directly? If not, how can I find an authorized retailer?
  • knnx_
  • Casual Listener
  • 549 Views
  • 2 replies
  • 0 likes
  • 549 Views
  • 2 replies
  • 0 likes

Lyrics in Russian & Ukrainian not available on TV, available everywhere else.

PlanPremiumCountryPolandDeviceSony Bravia X94JOperating SystemGoogle TV My Question or IssueI noticed that lyrics of Russian and Ukrainian songs don't show up on TV, but are available on all other devices I tested this on. It seems this issue isn't r...

  • Visitor
  • Plan Premium Country Poland Device Sony Bravia X94J Operating System Google TV   My Question or Issue I noticed that lyrics of Russian and Ukrainian songs don't show up on TV, but are ...
  • 128 Views
  • 0 replies
  • 0 likes
  • TV
  • 128 Views
  • 0 replies
  • 0 likes

Superuser Contribution Jordan Peterson Podcasts do not Work

PlanFree/Premium (Both)CountrySpain (VPN running through France)DeviceDell Elitebook LaptopOperating SystemWindows 10 Enterprise My Question or IssueI've tried all options, except downloading the app (because I cannot on this laptop). For some reason...

  • Regular
  • Plan Free/Premium (Both) Country Spain (VPN running through France) Device Dell Elitebook Laptop Operating System Windows 10 Enterprise   My Question or Issue I've tried all options, e...
  • Need_Assistance
  • Regular
  • 517 Views
  • 2 replies
  • 0 likes
  • Other
  • 517 Views
  • 2 replies
  • 0 likes

Apple TV -> HomePod audio output

PlanPremium CountryBrazil DeviceApple TV 4K Operating SystemtvOS 13.3.1 My Question or Issue 1. Turn on your Apple TV2. Change the audio output to HomePod3. Open the Spotify app and play a songSound remains on TV and not on HomePodYou need to pair th...

  • Gig Goer
  • Plan Premium   Country Brazil   Device Apple TV 4K   Operating System tvOS 13.3.1   My Question or Issue   1. Turn on your Apple TV 2. Change the audio output ...
  • yoonnel
  • Composer
  • 1157 Views
  • 2 replies
  • 4 likes
  • Other
    TV
  • 1157 Views
  • 2 replies
  • 4 likes

Superuser Contribution Ctrl + L shortcut opens search menu but doesn't always highlight the searchbar

My IssueThe Ctrl + L shortcut to bring up search doesn't always highlight the searchbar, meaning I'd sometimes have to click the searchbar with my mouse to type into it. This only happens sometimes which makes me think this is unintended behaviour wh...

  • Newbie
  • My Issue The Ctrl + L shortcut to bring up search doesn't always highlight the searchbar, meaning I'd sometimes have to click the searchbar with my mouse to type into it. This only happens sometimes...
  • Eni
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • Other
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung Smart TV UE55MU6500 where is spotify?

Hi, where is spotify in this Samsung smart TV ? If I go in the app store and Search "spotify" there isn't the app. Why ?I remember that last year (may2017) I had Spotify... How I can install it again ?

  • Regular
  • Hi, where is spotify in this Samsung smart TV ? If I go in the app store and Search "spotify" there isn't the app. Why ? I remember that last year (may2017) I had Spotify... How I can install it aga...
  • Mydegi
  • Newbie
  • 58642 Views
  • 8 replies
  • 2 likes
  • music
  • 58642 Views
  • 8 replies
  • 2 likes

Superuser Contribution Permanent Collaborator Codes

I would like the ability to make collaborator codes permanent. For instance, every year I make a playlist for my new hockey team dressing room. It would be nice to have permanent codes for this. Not everyone will notice or join during the 7 day windo...

  • Visitor
  • I would like the ability to make collaborator codes permanent.   For instance, every year I make a playlist for my new hockey team dressing room. It would be nice to have permanent codes for t...
  • Eni
  • Moderator
  • 425 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify is not supported on this device

Hello, I have Premium spotify account (just verified that), Yamaha MusicCast BAR 400 soundbar (which officially is supported to work with spotify connect) and Amazon Echo Dot 3. I can not make Alexa playing the music from spotify on the soundbar toug...

  • Regular
  • Hello,   I have Premium spotify account (just verified that), Yamaha MusicCast BAR 400 soundbar (which officially is supported to work with spotify connect) and Amazon Echo Dot 3. I ...
  • kekkokk
  • Casual Listener
  • 2101 Views
  • 6 replies
  • 0 likes
  • Connect
    Other
  • 2101 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Music Stuttering when Playing on Fire TV Stick

PlanPremiumCountryUSADeviceFire TV Stick 4K MaxOperating SystemFire OS 7.6.4.6 My Question or IssueWhen playing music on the fire stick, there are moments where the song will stutter in its playback (quickly pausing and playing repeatedly) until the ...

  • Casual Listener
  • Plan Premium Country USA Device Fire TV Stick 4K Max Operating System Fire OS 7.6.4.6   My Question or Issue When playing music on the fire stick, there are moments where the song will...
  • Dian
  • Spotify Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • music
    Onkyo
    TV
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Artists: songs missing on Releases tab that do shows up on Songs tab

My Question or IssueEvery release distributed by external labels, whether it is a single, EP or remix, shows up on both my 'Songs' and 'Releases' tab on Spotify for Artists. There are 4 tracks I have released myself via Distrokid and my own label cal...

  • Casual Listener
  • My Question or Issue Every release distributed by external labels, whether it is a single, EP or remix, shows up on both my 'Songs' and 'Releases' tab on Spotify for Artists. There are 4 tracks I ha...
  • Dian
  • Spotify Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Other
  • 206 Views
  • 1 replies
  • 0 likes