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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35629 Views

94 replies

26 likes

  • 35629 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2797453 Views

39 replies

153 likes

Other
  • 2797453 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

Nanonix

Regular

213782 Views

216 replies

126 likes

  • 213782 Views
  • 216 replies
  • 126 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

72605 Views

303 replies

26 likes

Other
  • 72605 Views
  • 303 replies
  • 26 likes

Music randomly pauses when connected to BT speaker

Hey guys, so recently got got a JBL Charge 3 speaker and has been absolutely awesome until now... listening to some sick beats when all of a sudden my spotify pauses, and continues consecutively until I get frustrated and give up. I have solved it so...

Newbie

Hey guys,   so recently got got a JBL Charge 3 speaker and has been absolutely awesome until now...   listening to some sick beats when all of a sudden my spotify pauses, and contin...

slahtahaus

Visitor

67785 Views

6 replies

4 likes

Other
  • 67785 Views
  • 6 replies
  • 4 likes

Superuser Contribution Wrong artist on song

The song's artist is wrong. I've noticed this happen with other songs but this one bothered me enough to try to do something about it. Basically the songs from an artist with the same name show up in the playlist for old artists (in this case Oingo B...

Visitor

The song's artist is wrong. I've noticed this happen with other songs but this one bothered me enough to try to do something about it. Basically the songs from an artist with the same name show up in...

AngiTae

Newbie

648 Views

2 replies

0 likes

  • 648 Views
  • 2 replies
  • 0 likes

Twitter(X) linked through my DJ?

PlanPremiumCountryCanadaDeviceWindows 10 Desktop My Question or Issue:I queued the DJ and poking through for new music, and the DJ voice said paraphrased: "here are some things you mentioned on your twitter". I tried to requeue the mans voice to hear...

Visitor

Plan Premium Country Canada Device Windows 10 Desktop     My Question or Issue: I queued the DJ and poking through for new music, and the DJ voice said paraphrased: "here are...

631 Views

0 replies

0 likes

Connect
Other
  • 631 Views
  • 0 replies
  • 0 likes

Why can't I apply a gift card to a premium account.?It is a form of payment

I filled out a survey and was given the option to choose a $30 gift card from various places. I didn't like most of them so I chose one for Spotify, turns out it cannot be applied to a premium account which is ludicrous. What is the point of a gift c...

Visitor

I filled out a survey and was given the option to choose a $30 gift card from various places. I didn't like most of them so I chose one for Spotify, turns out it cannot be applied to a premium accoun...

Ed_Kean

Casual Listener

3292 Views

2 replies

1 likes

  • 3292 Views
  • 2 replies
  • 1 likes

Superuser Contribution I promise you I will by Depeche Mode is missing

PlanFree/PremiumCountrySpainDevice(Huawei P30 2019)Operating System(Android 11 Emui 12) My Question or IssueThe song I promise you I will by Depeche Mode is not in Spotify. Could you please add it?

Visitor

Plan Free/Premium Country Spain Device (Huawei P30 2019) Operating System (Android 11 Emui 12)   My Question or Issue The song I promise you I will by Depeche Mode is not in Spotify. C...

Cookie44

Visitor

1909 Views

2 replies

0 likes

Music
  • 1909 Views
  • 2 replies
  • 0 likes

[Other] Your Community Sucks

Your community sucks. It's so difficult to provide feedback or report bugs. It's really kind of a joke for Spotify to have zero ways to submit feedback or report a bug other than your stupid community. Apparently, you think I have all day to search y...

Casual Listener

Your community sucks. It's so difficult to provide feedback or report bugs. It's really kind of a joke for Spotify to have zero ways to submit feedback or report a bug other than your stupid communit...

lberry27

Visitor

468 Views

1 replies

1 likes

Other
  • 468 Views
  • 1 replies
  • 1 likes

Superuser Contribution Hide playlists from Google results

Hey guys, I basically make all my playlists public to share them with my friends or to be able to find them while using a friend's device or whatsoever.I noticed that those playlists appear public on google results when searching my account name and ...

Casual Listener

Hey guys,   I basically make all my playlists public to share them with my friends or to be able to find them while using a friend's device or whatsoever. I noticed that those playlists appea...

annelaurelepoudre

Newbie

6294 Views

10 replies

1 likes

Other
  • 6294 Views
  • 10 replies
  • 1 likes

3 month premium gift code

Pop up on opening the app stated I could share a code to gift a friend 3 months of premium. When attempting to go get the code I'm taken to page that says this page can't be found

Visitor

Pop up on opening the app stated I could share a code to gift a friend 3 months of premium. When attempting to go get the code I'm taken to page that says this page can't be found

ribezaz

Spotify Star

1753 Views

1 replies

1 likes

  • 1753 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Connect Devices Discovery Issue

PlanPremiumCountryUSADevicePC / Pixel 4 / Iphone 8 / API / Google Nest / Google Home / Denon RecieverOperating SystemWin10 Home/ Android / IOS / Web My Question or IssueSpotify application "connect" feature does not show a list of the same available ...

Regular

Plan Premium Country USA Device PC / Pixel 4 / Iphone 8 / API / Google Nest / Google Home / Denon Reciever Operating System Win10 Home/ Android / IOS / Web   My Question or Issue Spoti...

sgrlalives

Casual Listener

6948 Views

15 replies

0 likes

Connect
  • 6948 Views
  • 15 replies
  • 0 likes

Superuser Contribution It's my birthday I didn't receive my gift in my current email on Spotify:(

I didn't receive my gift in the current email I am on Spotify, what should I do to get it? Please help.

Casual Listener

I didn't receive my gift in the current email I am on Spotify, what should I do to get it? Please help.

Reyhoon

Casual Listener

719 Views

2 replies

0 likes

  • 719 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ma play liste d'Elvis Presley ne se transfère pas sur mon cellulaire...?

Bien qu'elle soit accessible sur mon ordinateur portable, je n'arrive pas à avoir le transfert sur mon cellulaire (Android) et pourtant aucun problème avec mes autres play listes que je peux faire jouer directement à partir de mon cellulaire. Y a-t-i...

Visitor

Bien qu'elle soit accessible sur mon ordinateur portable, je n'arrive pas à avoir le transfert sur mon cellulaire (Android) et pourtant aucun problème avec mes autres play listes que je peux faire jo...

Ivelina

Moderator

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play on a subset of all devices

Plan Premium My Question or Issue: I have several devices that I can connect to, and sometimes I play everywhere. However, at times I would like to play on a subset of devices and not the full set. Is it possible to select, say, 2 or 3 devices to con...

Visitor

Plan Premium   My Question or Issue: I have several devices that I can connect to, and sometimes I play everywhere. However, at times I would like to play on a subset of devices and not t...

MihailY

Moderator

924 Views

1 replies

0 likes

Connect
  • 924 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution music breaks after yamaha upgrade 2.86

Since I upgraded my Yamaha rx-v679 to version 2.86 the music breaks randomly. It never happened before and it is not related to the Internet access as it works fine on my Android phone and computer.The Rxv679 is directly connected to the gateway usin...

Casual Listener

Since I upgraded my Yamaha rx-v679 to version 2.86 the music breaks randomly. It never happened before and it is not related to the Internet access as it works fine on my Android phone and computer. ...

Arsiitis

Visitor

9983 Views

35 replies

2 likes

Other
  • 9983 Views
  • 35 replies
  • 2 likes

Superuser Contribution How do I fix: Spotify app on my LG TV (WebOS) isn’t playing music anymore.

Hello, on our LG TV (WebOS) when we load the Spotify app and try to play a song or playlist it doesn’t work.. it’s connected to the internet, tried turning the tv off and back on, tried closing out of the app and reopening the app, the LG TV is up to...

Newbie

Hello, on our LG TV (WebOS) when we load the Spotify app and try to play a song or playlist it doesn’t work.. it’s connected to the internet, tried turning the tv off and back on, tried closing out o...

Rjpjr1170

Casual Listener

12295 Views

13 replies

7 likes

  • 12295 Views
  • 13 replies
  • 7 likes

Superuser Contribution Why can’t I connect my Spotify to a website?

I’ve been trying to connect Spotify to a website, I agree to the terms and an error page keeps popping up, telling me to go to the help area. I have a premium account and payments are up to date.

Casual Listener

I’ve been trying to connect Spotify to a website, I agree to the terms and an error page keeps popping up, telling me to go to the help area. I have a premium account and payments are up to date.

annamaria670

Casual Listener

2775 Views

2 replies

2 likes

  • 2775 Views
  • 2 replies
  • 2 likes

How can I remove them ?

I follow podcasts that were subsequently deleted. However, I can't unfollow the podcasts or otherwise remove them from the list of podcasts I follow. They are displayed in gray but cannot be accessed.

Visitor

I follow podcasts that were subsequently deleted. However, I can't unfollow the podcasts or otherwise remove them from the list of podcasts I follow. They are displayed in gray but cannot be accessed.

Amay

Spotify Star

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts failed to download on Apple Watch

PlanPremiumCountrySweden DeviceApple 14 Pro iOS 16.5Apple Watch SE GPS 44mm OS 9.5.2Operating SystemiOS 16.5Watch OS 9.5.2 My Question or IssueHello,I have an issue that is driving me crazy. I have bought an Apple Watch for listening to my podcasts w...

Casual Listener

Plan Premium Country Sweden   Device Apple 14 Pro iOS 16.5 Apple Watch SE GPS 44mm OS 9.5.2 Operating System iOS 16.5 Watch OS 9.5.2   My Question or Issue Hello, I have ...

Emilo41871

Casual Listener

1693 Views

5 replies

0 likes

Other
  • 1693 Views
  • 5 replies
  • 0 likes

Superuser Contribution Not working after less than a week in another country during Christmas vacation

Plan PremiumCountry Switzerland DeviceiPhone, Macbook My Question or IssueWent to Bali for Christmas holidays, and after 3 days Spotify doesn't work normally neither on iPhone nor on MacBook. It can't open anything that requires download from Interne...

Visitor

Plan Premium Country Switzerland   Device iPhone, Macbook   My Question or Issue Went to Bali for Christmas holidays, and after 3 days Spotify doesn't work normally neither on iPhone...

Ivelina

Moderator

470 Views

1 replies

0 likes

Other
  • 470 Views
  • 1 replies
  • 0 likes

Why isn't a certain song I want to listen to is working?

I want to listen to the song kaikai kitan by Will stetson but it is dark and every time I click it says "This content is currently not available"

Visitor

I want to listen to the song kaikai kitan by Will stetson but it is dark and every time I click it says "This content is currently not available"

Douchiest_Cabin

Community Legend

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes