Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16036 Views
  • 8 replies
  • 1 likes
  • Other
  • 16036 Views
  • 8 replies
  • 1 likes

Playback of protected content is not enabled

Why is it showing “Playback of protected content is not enabled” on my ps5 everytime I try to listen to a playlist made by my other account? DevicePS5

  • Visitor
  • Why is it showing “Playback of protected content is not enabled” on my ps5 everytime I try to listen to a playlist made by my other account?   Device PS5 
  • geovanebento
  • Roadie
  • 623 Views
  • 1 replies
  • 0 likes
  • 623 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Summer Internship - Job application

Hi everyone, I’m trying to apply for a summer internship but I can’t find my university name in the list and the site doesn’t allow me to write it in a separate box. Does everyone have the same problems? Or could someone please help me?

  • Newbie
  • Hi everyone, I’m trying to apply for a summer internship but I can’t find my university name in the list and the site doesn’t allow me to write it in a separate box. Does everyone have the same probl...
  • Lyubka
  • Moderator
  • 421 Views
  • 2 replies
  • 1 likes
  • Other
  • 421 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playback speed does not change past 2x speed

PlanPremiumCountryUsaDeviceiphone SEOperating SystemiOS My Question or IssueWhen I try to change the playback speed to anything past 2x speed the playback speed does not change. I have tested every speed past 2x to see if any worked but none have. Is...

  • Visitor
  • Plan Premium Country Usa Device iphone SE Operating System iOS    My Question or Issue When I try to change the playback speed to anything past 2x speed the playback speed does no...
  • Yordan
  • Moderator
  • 211 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on PS4 only Plays Two Songs

PlanPremiumCountryNorth AmericaDevicePlayStation 4Operating SystemiOS My Question or IssueI’ve been having this problem on one of my playlists for a while now. I like to listen to my music on PS4 when I play games sometimes, so I have my Spotify on P...

  • Casual Listener
  • Plan Premium Country North America Device PlayStation 4 Operating System iOS   My Question or Issue I’ve been having this problem on one of my playlists for a while now. I like to list...
  • Lyubka
  • Moderator
  • 352 Views
  • 5 replies
  • 0 likes
  • PlayStation
  • 352 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I am looking to upload Christian music to our church online radio site. Is this possible?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • JHMGLORY
  • Casual Listener
  • 370 Views
  • 4 replies
  • 0 likes
  • music
  • 370 Views
  • 4 replies
  • 0 likes

Every other song is silent on my VIZIO speaker when played via Google Nest Hub

Plan: PremiumCountry: US Device: Google Nest Hub-> VIZIO Soundbar (V51-H6) My Question or IssueSpotify is the default music app on my Google Nest Hub. My Google Nest Hub also has VIZIO soundbar as the default speaker (all of these are configured in m...

  • Visitor
  • Plan: Premium Country: US   Device: Google Nest Hub-> VIZIO Soundbar (V51-H6)   My Question or Issue Spotify is the default music app on my Google Nest Hub. My Google Nest Hub also...
  • thefraleone
  • Visitor
  • 714 Views
  • 3 replies
  • 3 likes
  • music
    Other
  • 714 Views
  • 3 replies
  • 3 likes

No Video on PS5 app after 2+ years of waiting.

So, I’ve seen multiple posts talking about this in both the Help section and the ideas section going on several years now. I’ve replied to one or two myself. It’s ridiculous the issue still hasn’t been fixed. There is no video on the Spotify app on P...

  • Newbie
  • So, I’ve seen multiple posts talking about this in both the Help section and the ideas section going on several years now. I’ve replied to one or two myself. It’s ridiculous the issue still hasn’t be...
  • simengeorg
  • Newbie
  • 1229 Views
  • 1 replies
  • 2 likes
  • PlayStation
  • 1229 Views
  • 1 replies
  • 2 likes

Missing lyrics

My Question or IssueWhen I find a song with no lyrics on Spotify and I know the lyrics, where do I write to or who do I contact if I want to send those lyrics? Thanks in advance.BR

  • Visitor
  • My Question or Issue When I find a song with no lyrics on Spotify and I know the lyrics, where do I write to or who do I contact if I want to send those lyrics?  Thanks in advance. BR
  • kaworu_bloodpaw
  • Roadie
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution O pagamento do meu spotify ta caindo 2 vezes

Mês passado meu cartão estava sem limite, e passei o spotify pro cartão da minha mãe! E esse mês o pagamento caiu no meu cartão e no cartão da minha mãe! Quero reembolso

  • Visitor
  • Mês passado meu cartão estava sem limite, e passei o spotify pro cartão da minha mãe! E esse mês o pagamento caiu no meu cartão e no cartão da minha mãe! Quero reembolso
  • Alex
  • Spotify Legend
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot add songs to a playlist that i have already created

I am trying to add songs to different playlists that i have created but when i click on the 3 dots and select add to playlist, my playlists are not coming up. I have to create a new playlist.

  • Regular
  • I am trying to add songs to different playlists that i have created but when i click on the 3 dots and select add to playlist, my playlists are not coming up. I have to create a new playlist.
  • Alex
  • Spotify Legend
  • 235 Views
  • 7 replies
  • 0 likes
  • 235 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Web player error: Device not found

I use web player to listen to songs After pausing and leaving the computer for a period of time (a few hours), when I return to the computer again, I cannot continue playing music Devtools shows error:POST https://guc-spclient.spotify.com/connect-sta...

  • Casual Listener
  • I use web player to listen to songs   After pausing and leaving the computer for a period of time (a few hours), when I return to the computer again, I cannot continue playing music   D...
  • natoehv
  • Visitor
  • 1734 Views
  • 3 replies
  • 0 likes
  • Other
  • 1734 Views
  • 3 replies
  • 0 likes

Superuser Contribution Data Delay

Hello everybody! I have a podcast on Spotify and I noticed that over the past few days that it say's that there is a data delay. Normally that wouldn't be a problem, but my analytics haven't updated in three days. Is it a problem on my end or is anyo...

  • Visitor
  • Hello everybody! I have a podcast on Spotify and I noticed that over the past few days that it say's that there is a data delay. Normally that wouldn't be a problem, but my analytics haven't updated ...
  • Alex
  • Spotify Legend
  • 1093 Views
  • 12 replies
  • 1 likes
  • Other
  • 1093 Views
  • 12 replies
  • 1 likes

Superuser Contribution No puedo restablecer música que oculte

Hola, mi hermana pequeña oculto por error una canción que me gusta mucho, investigue como recuperarla y seguí todos los pasos pero aún así no puedo restablecer la canción. (La opción: "Mostrar canciones que no se pueden reproducir" está activada)

  • Visitor
  • Hola, mi hermana pequeña oculto por error una canción que me gusta mucho, investigue como recuperarla y seguí todos los pasos pero aún así no puedo restablecer la canción. (La opción: "Mostrar cancio...
  • Vasil
  • Moderator
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant Download music, i have space, i am on primum.

I cant download music, i am primum, I have space available on my phone, But there is no download button anywhere/ where it is supposed to be. i started the primum trial base but everyone says i should still be able to download but it wont let me. Ple...

  • Visitor
  • I cant download music, i am primum, I have space available on my phone, But there is no download button anywhere/ where it is supposed to be. i started the primum trial base but everyone says i shoul...
  • Lyubka
  • Moderator
  • 123 Views
  • 1 replies
  • 1 likes
  • 123 Views
  • 1 replies
  • 1 likes

Superuser Contribution Bluetooth speaker unable to control volume when listening to podcasts

Plan: PremiumCountry: USADevice: iPhone 13 ProOperating System: iOS 16.2Spotify version: 8.7.94.551 I have a Bose SoundLink Flex speaker that I connect to my iPhone via Bluetooth to listen to podcasts at a speed of 1.5x (my normal setting). However, ...

  • Regular
  • Plan: Premium Country: USA Device: iPhone 13 Pro Operating System: iOS  16.2 Spotify version: 8.7.94.551   I have a Bose SoundLink Flex speaker that I connect to my iPhone via Bluetoo...
  • Lyubka
  • Moderator
  • 552 Views
  • 8 replies
  • 0 likes
  • Other
  • 552 Views
  • 8 replies
  • 0 likes

Superuser Contribution Optimizing a playlist adds already added songs.

I've got a playlist with about 2000 songs. The optimize playlist feature says it goes through about 950~ ish, instead of the entire list. This is bug one, or expected behaviour. I have no clue.The feature then recomends adding songs that are already ...

  • Newbie
  • I've got a playlist with about 2000 songs. The optimize playlist feature says it goes through about 950~ ish, instead of the entire list. This is bug one, or expected behaviour. I have no clue. Th...
  • Eni
  • Moderator
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

I can't play the song "I Really Want to Stay at Your House"

Whenever i try to play the song it tells me it can't be played until it will be available on the app for Mobile. Thing is that all of my friends can play it, even on a free account it works. It just doesn't on my account, doesn't work neither on PC n...

  • Casual Listener
  • Whenever i try to play the song it tells me it can't be played until it will be available on the app for Mobile. Thing is that all of my friends can play it, even on a free account it works. It just ...
  • kaworu_bloodpaw
  • Roadie
  • 512 Views
  • 7 replies
  • 0 likes
  • 512 Views
  • 7 replies
  • 0 likes

Normalize Volume is not working

PlanFreeCountryBrazilDevicePCOperating SystemWindows 11 My Question or IssueI'd like so much that the "Normalize volume" setting worked (Settings / Audio Quality / Normalize volume). It is very annoying to have to put volume up/down from music to mus...

  • Casual Listener
  • Plan Free Country Brazil Device PC Operating System Windows 11   My Question or Issue I'd like so much that the "Normalize volume" setting worked (Settings / Audio Quality / Normalize ...
  • kaworu_bloodpaw
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • music
  • 231 Views
  • 1 replies
  • 0 likes

The album cover doesn't show up anymore when I try and share a song?

It was working and it stopped. It happens when I press the share option the picture disappears I've tried with a few songs and it still doesn't work

  • Visitor
  • It was working and it stopped. It happens when I press the share option the picture disappears 😞 I've tried with a few songs and it still doesn't work
  • kaworu_bloodpaw
  • Roadie
  • 1106 Views
  • 1 replies
  • 0 likes
  • 1106 Views
  • 1 replies
  • 0 likes