Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

66801 Views

7 replies

4 likes

  • 66801 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Ohnositsrose

Visitor

39705 Views

223 replies

20 likes

Other
  • 39705 Views
  • 223 replies
  • 20 likes

Superuser Contribution My Chromecast Spotify app is stuck on the "Who's listening page".

I can't move past the Who's listening page on Chromecast. I've tried restarting the app, uninstalling and reinstalling, logging out and logging back in, logging in through my phone, uninstalling the app on my phone, etc.

Visitor

I can't move past the Who's listening page on Chromecast. I've tried restarting the app, uninstalling and reinstalling, logging out and logging back in, logging in through my phone, uninstalling the ...

OscarDC

Moderator

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with login: Won’t let me in -

Won’t show my account and won’t let me log in. Wondering if you can show me step by step on how to do it, thanx!

Visitor

Won’t show my account and won’t let me log in. Wondering if you can show me step by step on how to do it, thanx!

Vasil

Moderator

284 Views

1 replies

0 likes

BB10
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've logged out of my Spotify five times and reloaded the page 50 idk what

my chromebook had accidentally gotten unplugged when I was sleeping and when I woke up so I plugged it back in and logged into it like usual and then went straight to my spotify and when I saw the little box that told me to reload, I did so. After fi...

Visitor

my chromebook had accidentally gotten unplugged when I was sleeping and when I woke up so I plugged it back in and logged into it like usual and then went straight to my spotify and when I saw the l...

Vasil

Moderator

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Website auto redirect to nearest locale, wrong language

I am logged in but the website redirects me to /gr (I am in Greece) even though it knows my language is English. This makes the website unuseable.As this is flagging up a payment issue that needs updating in my case, you are stopping me updating this...

Visitor

I am logged in but the website redirects me to /gr (I am in Greece) even though it knows my language is English. This makes the website unuseable. As this is flagging up a payment issue that needs...

Vasil

Moderator

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify is updated but the Blend invite link does not work

Even though my spotify is the most recent version, when I click the Blend invite link it just opens the app and doesn't lead me to the blend. Is this an Android thing??

Visitor

Even though my spotify is the most recent version, when I click the Blend invite link it just opens the app and doesn't lead me to the blend. Is this an Android thing??

Dessi

Moderator

1786 Views

3 replies

0 likes

  • 1786 Views
  • 3 replies
  • 0 likes

Superuser Contribution Global genre wrap up

Hi I would like to know whether it is possible to view the global development of a specific genre and the countries where the listeners come from. For example, has the streaming of songs from the genre T-Pop increased/decreased during the last years,...

Newbie

Hi 🙂 I would like to know whether it is possible to view the global development of a specific genre and the countries where the listeners come from. For example, has the streaming of songs from th...

Novy

Moderator

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won’t Spotify let me keep the volume loud?

Everytime I go to playback and I set the volume to loud it automatically goes back to quiet after I exit the page. Please help

Visitor

Everytime I go to playback and I set the volume to loud it automatically goes back to quiet after I exit the page. Please help

Eni

Moderator

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download songs on my device.

After I reset my mobile phone, it shows that my offline device has been online, but other devices are gone. I don't know why I still can't download it.Please help solve these.

Newbie

After I reset my mobile phone, it shows that my offline device has been online, but other devices are gone. I don't know why I still can't download it.Please help solve these.

AlejaR

Moderator

192 Views

1 replies

0 likes

  • 192 Views
  • 1 replies
  • 0 likes

Please help me. Spotify has paid a premium fee. Is it possible to return th

Будь ласка, допоможи мені. Spotify сплатив преміум комісію. Чи можливо повернути кошти

Visitor

Будь ласка, допоможи мені. Spotify сплатив преміум комісію. Чи можливо повернути кошти

Bittencourt

Spotify Star

178 Views

1 replies

0 likes

  • 178 Views
  • 1 replies
  • 0 likes

Can’t play separate music on phone & echo dot at same time on family plan

I have a family plan, so I’d expect my child to be able to play music on their echo dot upstairs while I listen to things on my phone. However, Spotify won’t allow this. Their Echo Dots will stop music on my phone and vice versa. Apple Music had no i...

Newbie

I have a family plan, so I’d expect my child to be able to play music on their echo dot upstairs while I listen to things on my phone. However, Spotify won’t allow this. Their Echo Dots will stop m...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

songs not available for download

Hello, I have a Premium account and some songs are not available for download, why? is there a solution for that?Thanks

Visitor

Hello, I have a Premium account and some songs are not available for download, why? is there a solution for that? Thanks

Bittencourt

Spotify Star

206 Views

1 replies

0 likes

  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove music i uploaded to the library .

i want to remove the music i previously uploaded to the library from my local files and download it back to my computer how can i do that

Casual Listener

i want to remove the music i previously uploaded to the library from my local files and download it back to my computer how can i do that

Ivelina

Moderator

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

I bought premium individual plan but its not showing download option in app

I just bought the premium from the festive offer of 4 month for 119 and its not giving me feature of downloading songs in my Spotify app

Visitor

I just bought the premium from the festive offer of 4 month for 119 and its not giving me feature of downloading songs in my Spotify app

Anyk17

Spotify Star

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

adding accessabilty

hey,would it be possible for you guys to add a shortcut to the destop app for spotifyIm used to the way youtube is and how you can press k to pause and skip forward with j and Lit would be a surprisingly big help if this was implemented u can contact...

Casual Listener

hey, would it be possible for you guys to add a shortcut to the destop app for spotify Im used to the way youtube is and how you can press k to pause and skip forward with j and L it would b...

Forgottenants

Casual Listener

243 Views

2 replies

0 likes

  • 243 Views
  • 2 replies
  • 0 likes

Superuser Contribution My all time most listened songs are incorrect!

PlanFree/PremiumCountryHungaryDevice(PC/Samsung A40 Galaxy)Operating System(Windows 10/Android)My Question or IssueMy all time most listened songs are incorrect. Between 2024 Feb 26 and 2024 March 19 the datas are so different. It's impossible to hav...

Newbie

Plan Free/Premium Country Hungary Device (PC/Samsung A40 Galaxy) Operating System (Windows 10/Android) My Question or Issue My all time most listened songs are incorrect. Between 2024 Feb 26...

Ivelina

Moderator

283 Views

1 replies

0 likes

Other
  • 283 Views
  • 1 replies
  • 0 likes