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No video on spotify app jre

No video on spotify app jre

Plan

Premium

Country

Usa

Device

Google pixel 3 phone

Operating System

Android 11

 

There is no option to watch Joe Rogan videos.   I only see audio podcasts.   This is just using the spotify app on my phone.   I'm not casting.

 

 

 

Reply
9 Replies

Hey there @blahblahblah5,


Thank you for your post here in the Community. We're happy to help.

 

Can you double check so you haven't  switched on podcast with audio only in Settings > Data Saver?

 

If that's not the case we suggest that you perform a clean reinstall of the app to make sure there's no old cache files causing this.

 

Also - can you let us know which version of the app you have?

 

We'll keep an eye out for your reply 🙂

 

Cheers!

JeremyModerator
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Live, love, laugh and listen to music 🙂

Same problem. Samsung note 8. Latest software versions.

This is what worked for me. Switch "Car Mode"to  "Never". Toggle "Download Using Cellular

" to "on". Restart app. 

Unfortunateley this didn't work for me

Hi there @tembulon,

 

Thanks for reaching out to the Community.

 

Could you let us know your country, the make, model and OS of the device where you're having this issue, and if you're using a VPN?

 

Based on that we'll see what we can suggest.

 

We'll keep an eye out for your reply.

CarlosEModerator
 
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Same problem on Mac OS, cleand and reinstalled app, but still cant play video...any video, not just JRE

Hey @RobertGasparian,

 

Thanks for reaching out and welcome to the Community.

 

Could you check if you observe the same under a different network? If it works with another connection, it's best to contact the service provider of the original network for more information. 

 

Afterwards you should also check your host files. Even though it was written for another topic, this page has instructions on how to do this.

 

Let us know how you get on.

Mihail Moderator
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The issue was that spotify region locked video features.Thanks for the help
though

Anyone know when Spotify will stop region locking features

 

 

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