Help Wizard

Step 1


Not playing full song

Not playing full song

Why does it shorten songs? I am in the middle of a classical piece of music that is 5 or 8 minutes long and the player just jumps ahead to the next piece... 

1 Reply

Hey there @grmichaelj,


Thanks for reaching out here in the Community. We moved your post from the Chat section to the help boards as its content fits better here. 


Could you confirm if this is happening with all songs or just a specific one? 


Also, let us know the make, model, OS version and Spotify version of the device in which you're experiencing this issue. 


Lastly, if you think this might be due to some strange activity on your account, we'd suggest protecting it with the steps that you'll find in this support article.


We'll be on the lookout for your reply.

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