Announcements

Help Wizard

Step 1

NEXT STEP

Now Playing bar missing on Samsung TV and Android TV

Now Playing bar missing on Samsung TV and Android TV

Plan

Premium

 

Country

  • N. Macedonia 

Device

Samsung QLED TV Q70B (2022)

 

Operating System

Samsung Smart TV OS, Android TV OS

 

My Question or Issue

 

When you play something, then exit the Spotify app on the TV and re-open it, the Now Playing bar on the top left is missing, so the playback can't be resumed. Playing new songs or playlists works normally. My workaround to resume listening is to open the app on mobile, connect the app to the TV from there, and then I can resume play on the TV. Happens both on Samsung TV OS, and Android TV box (with Android 11).

 

Just to clarify that I have tried everything from reinstalling the app, logging out and in again etc., and the apps are up to date as well.

20240517_202823.jpg
Reply
4 Replies

Same problem. 

Hey folks,

 

Thanks for all your replies and for the info shared.

 

We really appreciate the time you took to let us know about this. We've passed the info to the right team so they can investigate further. We suggest you subscribe to this thread in its three-dot menu, so you can get notified as soon as we post any news here.

 

Meanwhile, we suggest you make sure to keep both your TVs and the app up-to-date so you won't miss any developments.

 

We'll be on the lookout!

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

This does not work from Russian IP addresses; via VPN from Europe everything works correctly

still the same problem on Android TV and PS5, all apps are up to date

Suggested posts