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Particular podcast not playing across devices

Particular podcast not playing across devices

HI there, 
A few days ago, out of the blue, I had some playback issues on a regularly listened to podcast - I was unable to play it on my phone (Pixel 6). The issue persisted, so I tried the common solutions - uninstalling/reinstalling, restarting. This did not fix the issue. 

I tried accessing via web player on my laptop (chromebook), by desktop app (windows 10) and installing the app on the chromebook, but in each case, I was still unable to get the podcast to play. 

This issue is only with one podcast, but all episodes of that podcast are now unplayable (including ones I've previously listened to without issue). The web version will attempt to play for a while (with the progress bar remaining at 0:00) before telling me there is an issue playing and skipping to the next episode in my episodes. 

This problem is incredibly frustrating, having seemingly come out of the blue! Any thoughts would be greatly appreciated. 

 

Reply
4 Replies

Hey @ElectedTulip,

 

Thank you for reaching out to the Community and welcome.

This type of issue with podcast playback is commonly related to the permissions and restrictions of the network signal. So in this case, we'd first recommend trying with a different Wi-Fi network to see if it makes any difference. If you don't have another one available, you can use a mobile data hotspot to test it on. 

 

Also, we understand you’ve already tried some troubleshooting steps including reinstalling, but to be sure that we're on the same page - did you use the steps for a clean reinstall mentioned in this article on your devices?

Lastly, and if the issue persists, include in your next response the link/URI of the affected podcast, along with the Spotify version you're currently running to continue investigating the case.


We'll be on the lookout. 

OscarDCModerator
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