Playback stops automatically on Amazon echo device

[Rdixie]

Plan

/Premium

Country

Uk

Device

Amazon echo dot 

My Question or Issue

hello, 

we use a specific white noise track for our daughter to sleep. For a while now, when we play this on repeat only through our echo dot device, it will stop after a few repeats and require us to press play again in the middle of the night. This disturbs both hers and our sheep. We posted on the original thread about this issue. We’ve subsequently followed all the trouble shooting including ensuring Alexa is up to date but sadly this issue persists. If we play the track through a Bluetooth speaker via Spotify, it stays on all night. It is only when using the echo dog device. Please help! 
many thanks 

Wendy 

[MihailY]

Hey folks,

This should now be fixed. If you're still experiencing the issue, make sure that everything is up to date.

Cheers,

[JenHuntington]

Have the same issue on echo show 8 running fire os 6.5.4.5 (NS6545/3002). Not been working for a couple of months. Songs play for about 30 seconds and then stops. Am a member on a family plan.

[PVjacksons]

Have the same issue. We're playing on grouped echo dots of various generations on a spotify family plan. It will stop mid-stream and then 10 minutes later start playing again. As of about a month or so ago this issue began and has been consistently happening. Don't know how to solve it. We've used the same devices and spotify account for several years so some new issue just popped up. Please advise. Unplugging the devices and replugging doesn't solve it. Seems like updating devices and apps doesn't work for others on this thread. It's not our internet as we don't have this issue when playing Amazon music, only Spotify. We prefer spotify as it has a larger selection and curation but if this doesn't get solved, we'll end our subscription and jump to Amazon. Thank you.

[Myemotions36]

I have 9 echo devices and used to use my "everywhere" speakers to play Spotify on the devices. It keeps skipping songs after a few seconds of play or ir will just stop playing altogether. This has been happening for months and I have tried all of the workarounds. If I play Spotify on 1 device vs the everywhere group, it will play for a few songs and then stop altogether. This has been extremely frustrating. It would better to be told that Spotify and Echo just don't work instead of constantly looking for fixes that do not work. 

[xefier]

My Echo will stop playing after a few songs since early December.  Tried all the aforementioned recommendations and no luck.  Please fix this.

[joshduif]

Read the article, says issue been fixed.  It hasn't.  Updated everything, reconnected everything.  Same issue when trying to play Spotify in multiroom.  However as a trial for last few weeks switched Spotify to Amazon music as choice of provider to play, and that works flawlessly.  When switching back to Spotify, once again multiroom playback doesn't work as it did many months ago.  So it isn't an echo issue, it's a Spotify issue.  

[kogenesis]

Also experiencing this issue when selecting “Everywhere” in iOS Spotify app, which plays thru an Echo, 2x Echo Dots, and a firetv connected to a soundbar. Works fine for a few songs but tends to pause at the end of a song randomly killing all vibes. May switch our family to another app if they can’t resolve this sooner than later 🫠

[#9]

Every time a song plays on my Alexa stops working

[Kcallen]

Same issue here.

[apandazan]

2025 and I’m still experiencing the issue despite always following the steps outlined to fix it. It’s maddening to have to reset it every few months and have it come back regardless.

This issue, paired with the bad algorithm that keeps us in a loop of songs we’re tired of or are being pushed as top hits, is likely going to lead me to end my almost decade long loyalty to Spotify. 

[#12]

2025-01-18 I have an echo studio an have been using Spotify for a long time without problems. One week ago echo studio stopped playing at all, After a few seconds skips to the next song.
Other older echo dot works fine
Bose Amp works fine
Also works fine in my Iphone spotify app.

I have tried all the hints in the other blogs. Update to the last echo software version, soft reset the echo studio, unlink-relink the echo studio in the Alexa App.

Today I made a Hard Reset to the Echo Studio and completely reinstalled. Spotify started to work but after a few songs played a beep and stopped playing (again started skipping to the next song)

Please fix this issue.

Regards
Víctor Pérez

[Joan]

Hi there folks,

For anyone still experiencing this, please provide us as much info as possible so they can look into this further. Namely the following:

• What devices does this happen on?
• What queries did you give it?
• What troubleshooting steps have you tried so far?
• The exact makes, models and OS/Firmware versions of all your affected devices
• The exact Spotify Versions you use.

Keep us posted.

[matiasd]

Hi! 

I have two Echo Dots (3rd Gen and 5th Gen) 

The problem seems to be caused by the 5th Gen. 

I have no problem playing spotify on the 3rd Gen alone, but if I use the 5th Gen or multi-room I get the random pause at EVERY song.

I have been having this problem for many many many months now. Sometimes it works but it keeps coming back. I've read several threads and done everything suggested. 

Only happens with Spotify, other apps work flawlessly. 

Doesn't matter if I start up Spotify from the Spotify app or by talking to the device. Both cases result in pauses. 

[matiasd]

I disabled Advanced Tap Control in the Alexa app and that somehow seems to have solved it. 

My Echo Dot is placed on a glass table, and I guess somehow the subwoofer triggers the tap detection. 

[jaylendwill]

I've been experiencing this issue for the past week. Seems to play fine for a couple of songs, then pauses or turns off the music after about 20-30 seconds of playing. Then continues doing so without end. I have to keep pressing play again or telling Alexa to continue playing Spotify. This is only happening on my Echo Dot.

I have also updated all my apps, firmware, and software. 

[alessio1198]

Same bere, i'm very sick of this.