Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
My spotify app on my ps4, every time I try to play any of the music tracks
It just seems to pause it's self after 1 to 3 seconds of trying to play any track, it would be grateful if spotify could fix this bug issue because it is getting very annoying.
well tried unlinking my fb and then attemted to play songs,worked for about 10 seconds,then relinked my fb,back to 1-3 seconds, so now we know its both the facebook and the spotify service,ok,giving up now.
I started having trouble with this today and idk what to do
Tbf I’ve just resulted to YouTube and it’s as good as Spotify and u get a video so **** Spotify
Yea same but its 2 and 1 seconds for me
I just started having this problem today, and I've tried absolutely everything. People are saying its a problem with Samsung TVs, but I don't own a Samsung TV. Not sure what to do about this
The new account i´ve created doesn´t work anymore on my ps4 and even my Spotify TV App (Samsung MU8000) it´s having the issue.
It’s being fixed “apparently”
Did they give a time frame on that?
ITS FIXED!
I just opened it up and it’s working fine for me now
So far, for me too!
For me too!
Just as a test I downloaded the Spotify app to my TV (Samsung 4k) and it has the same problem so it's not a PS4 issue. Spotify plays fine on my iPhone but once I choose my TV or PS4 from "Other Devices" on the mobile app they both start pausing.
Same issue here on my PS3 4.83 with latest Spotify version. I've tried with a Facebook linked account and with another one that's not linked. Both failing the same way, sometimes I don't even get 0.5s sound. It's not fixed at all!!
It Works for me now Cheeses yes 😁
PS3 Updated to 4.84, with Spotify 1.22 (latest one) and still NOT WORKING AT ALL!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…