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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1607 Views
  • 15 replies
  • 6 likes
  • Other
  • 1607 Views
  • 15 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17594 Views
  • 8 replies
  • 1 likes
  • Other
  • 17594 Views
  • 8 replies
  • 1 likes

Superuser Contribution Songs by The Police aren't available

PlanPremiumCountry United Kingdom My Question or IssueFor some reason, even though I have a premium account, I can't play any songs by The Police. The Artist page and their albums show up in searches, and they're not greyed out. But when I click on a...

  • Casual Listener
  • Plan Premium Country   United Kingdom   My Question or Issue For some reason, even though I have a premium account, I can't play any songs by The Police. The Artist page and their al...
  • sparkthatbled
  • Casual Listener
  • 715 Views
  • 4 replies
  • 0 likes
  • music
  • 715 Views
  • 4 replies
  • 0 likes

Newer public playlists not showing up on others' devices

Hi all, I'm on a family premium plan in the US. When others go onto my profile, they can see the public playlists that I've created a while back, but for some reason, the newer public ones that I've created don't show up. Could I get some help please...

  • Newbie
  •   Hi all, I'm on a family premium plan in the US. When others go onto my profile, they can see the public playlists that I've created a while back, but for some reason, the newer public ones t...
  • PKimchi
  • Regular
  • 582 Views
  • 1 replies
  • 0 likes
  • Other
  • 582 Views
  • 1 replies
  • 0 likes

Alexa command

I just got an Echo Dot. Trying around and find out that i cant command Alexa to play all my saved(favorite) songs. I can command it to play any playlist thought. Any ideal ???

  • Newbie
  •   I just got an Echo Dot.  Trying around and find out that i cant command Alexa to play all my saved(favorite) songs. I can command  it to play any playlist thought.   Any ide...
  • Keanu_C
  • Community Legend
  • 499 Views
  • 1 replies
  • 0 likes
  • music
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution multi-language playlist radio is biased

I have a multi-language playlist (in my case its English, Hebrew, and Spanish). However, when I play playlist radio or try to get recommendations on what to add to the playlist, I only get songs in Hebrew. Usually, even those are from a very specific...

  • Newbie
  • I have a multi-language playlist (in my case its English, Hebrew, and Spanish).  However, when I play playlist radio or try to get recommendations on what to add to the playlist, I only ge...
  • SergioDavid
  • Roadie
  • 529 Views
  • 1 replies
  • 0 likes
  • Other
  • 529 Views
  • 1 replies
  • 0 likes

Discord not displaying music from Spotify

PlanPremium for FamilyCountryUS DevicePC, Macbook Pro late 2016Operating SystemiOS 10, Windows 10 My Question or IssueHi, this issue has been occuring when I use Spotify + Discord across multiple devices/OS for the last few days. I have Discord linke...

  • Newbie
  • Plan Premium for Family Country US   Device PC, Macbook Pro late 2016 Operating System iOS 10, Windows 10   My Question or Issue Hi, this issue has been occuring when I use Spoti...
  • Sebasty
  • Spotify Star
  • 4501 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 4501 Views
  • 1 replies
  • 1 likes

Solved!! Samsung Smart TV - Spotify app freezes at startup

Hi, Since june / july 2014 my Spotify app won´t start, the app freezes at the startup screen picture (With the half spotify logo on a grey background). I'm not receiving any error messages or codes, nothing it just freezes. Everything's up to dates i...

  • Casual Listener
  • Hi, Since june / july 2014 my Spotify app won´t start, the app freezes at the startup screen picture (With the half spotify logo on a grey background). I'm not receiving any error messages o...
  • Ron79
  • Newbie
  • 63142 Views
  • 62 replies
  • 0 likes
  • Samsung
  • 63142 Views
  • 62 replies
  • 0 likes

Superuser Contribution How to create a playlist under my business' brand name or Spotify name?

I am working for a business in Vietnam. We want to create a playlist on Spotify under the name of Spotify or maybe our brand name to attach it to a social post on Facebook for attracting followers' engagement. Can you tell me how to do this?

  • Casual Listener
  • I am working for a business in Vietnam. We want to create a playlist on Spotify under the name of Spotify or maybe our brand name to attach it to a social post on Facebook for attracting followers' e...
  • Alfredo
  • Roadie
  • 3805 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 3805 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player won't play

PlanPremiumCountryUS DeviceHP Z440 DesktopOperating SystemDebian My Question or IssueThe web player loads in Chrome, but will not play anything. I created a new Chrome profile with no cookies/extensions/etc, and it still won't play.

  • Casual Listener
  • Plan Premium Country US   Device HP Z440 Desktop Operating System Debian   My Question or Issue The web player loads in Chrome, but will not play anything. I created a new Chrome...
  • Alfredo
  • Roadie
  • 398 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 398 Views
  • 1 replies
  • 0 likes

Alphabetical playlist

Since the update I can't put my play list in alphabetical order like I used to do before. Am I the only one with that problem? Now it's super hard to see which bands I have in my playlist or the songs. Also, we were able to scroll down with letters o...

  • Newbie
  • Since the update I can't put my play list in alphabetical order like I used to do before.  Am I the only one with that problem?  Now it's super hard to see which bands I have in my playli...
  • discotetris16
  • Casual Listener
  • 459 Views
  • 2 replies
  • 1 likes
  • Other
  • 459 Views
  • 2 replies
  • 1 likes

Solved!! Is there a way to search a song in your favorite songs list?

DeviceWeb Browser My Question or Issue Hi guys.Is there a way to search a song in your favorite songs list? Or in a specific playlist? Thanks.

  • Newbie
  • Device Web Browser   My Question or Issue    Hi guys. Is there a way to search a song in your favorite songs list? Or in a specific playlist?   Thanks.
  • iibandaidii
  • Casual Listener
  • 4415 Views
  • 2 replies
  • 0 likes
  • Other
  • 4415 Views
  • 2 replies
  • 0 likes

Superuser Contribution samsung tv error

PlanPremiumCountry PORTUGALDeviceSAMSUNG TVOperating SystemN/A My Question or Issue Anyone knows why this is happening?

  • Regular
  • Plan Premium Country  PORTUGAL Device SAMSUNG TV Operating System N/A   My Question or Issue  Anyone knows why this is happening?
  • Alfredo
  • Roadie
  • 820 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 820 Views
  • 3 replies
  • 0 likes

Not possible to select songs from "Next Up" list of Play Queue ???

PlanPremium (family)Country CanadaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueUsing Web Player, when you bring up the Play Queue, why are we not allowed to select or skip to any songs from the "Next Up" list the same way we can whi...

  • Newbie
  • Plan Premium (family) Country  Canada Device Desktop PC Operating System Windows 10   My Question or Issue Using Web Player, when you bring up the Play Queue, why are we not allow...
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Device Not Recognized

I have a Spotify premium account. For the past year Spotify Connect recognized my Yamaha Wireless amp on any device (Android, Ipad, etc). Now Spotify does not recognize the wireless amp on any device. I have rebooted the amp (including hard reset), i...

  • Casual Listener
  • I have a Spotify premium account.  For the past year Spotify Connect recognized my Yamaha Wireless amp on any device (Android, Ipad, etc).  Now Spotify does not recognize the wireless amp o...
  • 355 Views
  • 0 replies
  • 0 likes
  • 355 Views
  • 0 replies
  • 0 likes

Spotify Connect stopped working

Planused to be Free, now PremiumCountryNL DeviceOnePlus One, Yamaha RX-477 and Denon HeosOperating SystemAndroid 6.0.1 My Question or IssueSince feb 2018 I have been unable to use spotify connect on my devices. The RX-477 no longer appears as a spoti...

  • Casual Listener
  • Plan used to be Free, now Premium Country NL  Device OnePlus One, Yamaha RX-477 and Denon Heos Operating System Android 6.0.1   My Question or Issue Since feb 2018 I have bee...
  • increddibelly
  • Casual Listener
  • 1727 Views
  • 2 replies
  • 0 likes
  • Connect
    Denon
  • 1727 Views
  • 2 replies
  • 0 likes

Superuser Contribution If I save a song to a playlist, does it automatically get saved to my library?

I stil don't understand the difference between playlists and library, If I save a song to a playlist, does it automatically get saved to my library? My playlists are a subset of my library? is that right? So if I want to play all songs that I have in...

  • Newbie
  •   I stil don't understand the difference between playlists and library, If I save a song to a playlist, does it automatically get saved to my library?   My playlists are a subset of...
  • Alfredo
  • Roadie
  • 1953 Views
  • 1 replies
  • 0 likes
  • music
  • 1953 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast will play but doesn't have a page

PlanPremiumCountry USADeviceGoogle Pixel Phone, Windows 10 desktopOperating SystemAndroid Oreo My Question or IssueThere is a podcast that I really want to listen to and subscribe to. When I search the name, the episodes show up and I am able to list...

  • Casual Listener
  •   Plan Premium Country  USA Device Google Pixel Phone, Windows 10 desktop Operating System Android Oreo   My Question or Issue There is a podcast that I really want to ...
  • Alfredo
  • Roadie
  • 404 Views
  • 1 replies
  • 0 likes
  • Other
  • 404 Views
  • 1 replies
  • 0 likes

Can't link Spotify to PSN

CountryRomania My Question or IssueHey, I'm trying to link my Spotify account to my PSN account and I get an error saying this is not supported in my country. From what I've read in different posts on Spotify and PS, this shouldn't be a problem. Any ...

  • Casual Listener
  •   Country Romania    My Question or Issue Hey,   I'm trying to link my Spotify account to my PSN account and I get an error saying this is not supported in my country. From...
  • cphiwe
  • Newbie
  • 1870 Views
  • 7 replies
  • 0 likes
  • PlayStation
  • 1870 Views
  • 7 replies
  • 0 likes

Spotify Web Player Won't Play Anything in Chrome

Hi there, I've been having this issue for over a month now where nothing will play on the web player. I get logged in, push play on a song, and then.. nothing. Skips every song after that and then the screen eventually dulls out back to the loading s...

  • Casual Listener
  • Hi there,   I've been having this issue for over a month now where nothing will play on the web player. I get logged in, push play on a song, and then.. nothing. Skips every song after that an...
  • tanyadb
  • Newbie
  • 12853 Views
  • 31 replies
  • 8 likes
  • Web Player
  • 12853 Views
  • 31 replies
  • 8 likes

Spotify app will not work on PS4

Background infoOld Spotify account was linked to my original Facebook accountOld Spotify account was linked to my PS4Facebook decided to permanently deactivate my original accountDue to this I had to create a new Spotify account and have all my playl...

  • Newbie
  • Background info Old Spotify account was linked to my original Facebook account Old Spotify account was linked to my PS4 Facebook decided to permanently deactivate my original account Due to ...
  • 797 Views
  • 0 replies
  • 0 likes
  • 797 Views
  • 0 replies
  • 0 likes