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Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Pursuant

Visitor

28896 Views

154 replies

14 likes

Other
  • 28896 Views
  • 154 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23946 Views

9 replies

2 likes

Other
  • 23946 Views
  • 9 replies
  • 2 likes

Solved!! [Podcasts] Better descriptions

Hi, I recently submitted my RSS feed to Spotify Podcasts. When I took a look at it once approved, I noticed that the format of the description was as minimalist as possible. No images, no indent, no bold or italic, and most of all, not even line brea...

Casual Listener

Hi,   I recently submitted my RSS feed to Spotify Podcasts. When I took a look at it once approved, I noticed that the format of the description was as minimalist as possible. No images, no in...

Nico

Community Legend

1986 Views

1 replies

3 likes

Other
  • 1986 Views
  • 1 replies
  • 3 likes

One Specific Song Won’t Play

So I have a Spotify Premuim account on an iPhone and I haven’t experienced any problems with it up until now. I can’t play one specific song even if I download it. I’ve tried reinstalling the app and checking it is up to date but nothing has worked. ...

Casual Listener

So I have a Spotify Premuim account on an iPhone and I haven’t experienced any problems with it up until now. I can’t play one specific song even if I download it. I’ve tried reinstalling the app and...

Nico

Community Legend

639 Views

3 replies

0 likes

music
  • 639 Views
  • 3 replies
  • 0 likes

Did anyone save a copy of Mood Booster late 2018?

PlanFamily PremiumCountry New ZealandDeviceiPhone 6sOperating SystemiOS My Question or Issue I didn't realise that Spotify changes the playlists and have lost all the songs off my favourite playlist. Did anyone happen to save a copy? With 3 million p...

Newbie

Plan Family Premium Country  New Zealand Device iPhone 6s Operating System iOS   My Question or Issue  I didn't realise that Spotify changes the playlists and have lost all t...

351 Views

0 replies

0 likes

music
  • 351 Views
  • 0 replies
  • 0 likes

Error Linking Spotify to Tinder

Premium userCanada *Sent to Tinder support, thought I'd try here to* Trying to link Spotify to Tinder, every attempt ends in "Error Loading - Something went wrong! - Check Connection and try again". I press "Okay" and am returned to my profile. Now w...

Casual Listener

Premium user Canada   *Sent to Tinder support, thought I'd try here to*   Trying to link Spotify to Tinder, every attempt ends in "Error Loading - Something went wrong! - Check Connect...

Jellevb97

Newbie

25537 Views

25 replies

17 likes

Connect
Other
  • 25537 Views
  • 25 replies
  • 17 likes

Solved!! Commercial use of Spotify's icon

Hey there!I want to know if there is any politicy about the commercial use of Spotify's icon. I mean if i want to put it in a product's label, in order to redirecting the buyer to a playlist on Spotify, may i? As the Instagram, Facebook or Twitter's ...

Casual Listener

Hey there! I want to know if there is any politicy about the commercial use of Spotify's icon. I mean if i want to put it in a product's label, in order to redirecting the buyer to a playlist on Spo...

thaisabi

Casual Listener

2279 Views

2 replies

0 likes

Other
  • 2279 Views
  • 2 replies
  • 0 likes

Connecting to PS4

PlanPremiumCountry USADevicePS4Operating SystemSony My Question or IssueWhen I try to connect my Spotify account to my ps4, it says that my account is already linked to another ps4. Is there a way to delete the device link to the other ps4? I only ha...

Visitor

Plan Premium Country  USA Device PS4 Operating System Sony   My Question or Issue When I try to connect my Spotify account to my ps4, it says that my account is already linked to ...

user-removed

Not applicable

420 Views

2 replies

0 likes

  • 420 Views
  • 2 replies
  • 0 likes

Unable to embed Spotify Playlist to WordPress

I have been trying to embed this playlist to my wordpress and it keeps on giving me an error:https://open.spotify.com/playlist/6NPP4Qqr8RNPC23fHdFxmH I have even tried to add a 'Classic Block" and this code and it still does not work:[spotify https:/...

Newbie

I have been trying to embed this playlist to my wordpress and it keeps on giving me an error: https://open.spotify.com/playlist/6NPP4Qqr8RNPC23fHdFxmH   I have even tried to add a 'Classic Bl...

Nico

Community Legend

1492 Views

1 replies

0 likes

music
Other
  • 1492 Views
  • 1 replies
  • 0 likes

Stop deleting records please

PlanPremiumCountry GERMANY My Question or Issuesorry Spotify but as a premium users losing tracks I have saved in my playlists coz albums are deleted is ridiculous and silly. I pay for your service and I think I have the right to keep my playlists th...

Roadie

Plan Premium Country   GERMANY  My Question or Issue sorry Spotify but as a premium users losing tracks I have saved in my playlists coz albums are deleted is ridiculous and silly. I ...

Nico

Community Legend

383 Views

1 replies

0 likes

Other
  • 383 Views
  • 1 replies
  • 0 likes

Links in email notifications cannot be accessed through HTTPS

PlanPremium CountryUK DeviceWeb Operating SystemWindows 10 My Question or IssueI'm using HTTPS everywhere and when I'm trying to follow a link in a "New music from..." email, I get the following error screen:Would it be possible to use https links in...

Newbie

Plan Premium   Country UK   Device Web   Operating System Windows 10   My Question or Issue I'm using HTTPS everywhere and when I'm trying to follow a link in a "New ...

342 Views

0 replies

0 likes

Other
  • 342 Views
  • 0 replies
  • 0 likes

No longer able to tick tracks liked

For the last few days, I have no longer been able to tick tracks that I like. I have tried restarting both Spotify and my Macbook, but the function does not return. Any advice on how to restore that function?

Regular

For the last few days, I have no longer been able to tick tracks that I like.   I have tried restarting both Spotify and my Macbook, but the function does not return.   Any advice on ho...

Sebasty

Community Legend

938 Views

5 replies

0 likes

music
Other
  • 938 Views
  • 5 replies
  • 0 likes

No more scrobbling of local files

PlanPremiumCountry GermanyDeviceon all Devices Spotify (I use all three mentioned OS below)Operating SystemMac, iOS and Windows My Question or IssueSince 10.01.2019 there were no scobbles made for local files. I have some Files which are not availabl...

Casual Listener

Plan Premium Country  Germany Device on all Devices Spotify (I use all three mentioned OS below) Operating System Mac, iOS and Windows   My Question or Issue Since 10.01.2019 ther...

Di-Al

Casual Listener

1848 Views

3 replies

0 likes

Other
  • 1848 Views
  • 3 replies
  • 0 likes

Unable to post a Playlist link in Playlist Exchange

I am attempting to put a playlist in the proper area on the Playlist Exchange section, but I continue to get an error saying "You must provide a valid Spotify URL value". I know the link is correct and fits the examples given. Plan: freeCountry: USA ...

Casual Listener

I am attempting to put a playlist in the proper area on the Playlist Exchange section, but I continue to get an error saying "You must provide a valid Spotify URL value". I know the link is correct a...

Jollof

Composer

592 Views

1 replies

0 likes

Other
  • 592 Views
  • 1 replies
  • 0 likes

Sound cuts out after first song on Google cast speaker (LG WK7)

PlanPremium (Family)CountryUKDeviceiPhone X + LG WK7 Operating SystemiOS12 My Question or IssueWithin the past few days Spotify has had a problem playing through my LG WK7 smart speaker via Google Cast (Chromecast). It will play the first song on a p...

Newbie

Plan Premium (Family) Country UK Device iPhone X + LG WK7  Operating System iOS12   My Question or Issue Within the past few days Spotify has had a problem playing through my LG W...

738 Views

0 replies

3 likes

  • 738 Views
  • 0 replies
  • 3 likes

Spotify not open

Hello, I have a problem for some time and decided to seek help with the support of this application so you can help me. Well my problem is "When I install spotify and execute it somehow the application does not open and in the background it runs, but...

Newbie

Hello, I have a problem for some time and decided to seek help with the support of this application so you can help me. Well my problem is "When I install spotify and execute it somehow the applicati...

katiek_

Composer

995 Views

1 replies

0 likes

WD
  • 995 Views
  • 1 replies
  • 0 likes

Solved!! Reuploading Song (Play Count)

Hello, I have a song on Spotify that's done pretty well with over 30,000 plays. However, when I listened to it today, I was mortified to discover that there was some distorted crackling in. This is my fault and I want to remove the track from Spotify...

Regular

Hello,   I have a song on Spotify that's done pretty well with over 30,000 plays.     However, when I listened to it today, I was mortified to discover that there was some distorte...

MattSuda

Spotify Star

95232 Views

26 replies

2 likes

Other
  • 95232 Views
  • 26 replies
  • 2 likes

Fire TV Stick Won’t Shuffle. Playlist Reverts to First Song of Playlist

Please fix this playlist issue ASAP. This bug has essentially killed Spotify for us and what appears to be, others. This has been going on for about a week. Random does not work on Fire TV Stick when playing a custom playlist. It always reverts back ...

Newbie

Please fix this playlist issue ASAP. This bug has essentially killed Spotify for us and what appears to be, others. This has been going on for about a week.   Random does not work on Fire TV S...

Hoodbratbre

Casual Listener

3936 Views

2 replies

4 likes

Other
  • 3936 Views
  • 2 replies
  • 4 likes

sometimes I do not load the cover of some song from spotify on xbox one

hi , good, I wanted to know if this is a common problem in xbox one, sometimes the cover does not come out when I change the song or when I hit the middle button I do not get the cover only the spotify logo, confirm if it's a common problem thanksPla...

Newbie

hi , good, I wanted to know if this is a common problem in xbox one, sometimes the cover does not come out when I change the song or when I hit the middle button I do not get the cover only the ...

393 Views

0 replies

0 likes

Other
  • 393 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Partnership] Back compatibility with Garmin Watches

PlanPremiumCountry USDeviceGarmin Vivoactive 3 My Question or IssueI know that Spotify is now compatible on several Garmin watches, but do you know if they will be expanding and/or, when they do expand, if compatibility will be available on a watch I...

Newbie

Plan Premium Country  US Device Garmin Vivoactive 3   My Question or Issue I know that Spotify is now compatible on several Garmin watches, but do you know if they will be expanding...

123419

Casual Listener

1856 Views

2 replies

3 likes

Other
  • 1856 Views
  • 2 replies
  • 3 likes

Why is this Origa album marked Various Artists

My Question or Issuehttps://open.spotify.com/album/26mhNltUC69b5snjzB61De?si=8uNXUvZbS-igJ7R35fFIPwThis is a double disc release where only the last three songs of disc 2 are done by other artists (it really should "feature" other artists because she...

Casual Listener

    My Question or Issue https://open.spotify.com/album/26mhNltUC69b5snjzB61De?si=8uNXUvZbS-igJ7R35fFIPw This is a double disc release where only the last three songs of disc 2 are done...

866 Views

0 replies

0 likes

Other
  • 866 Views
  • 0 replies
  • 0 likes

Will Chromecast Audio continue playing if my Phone is out of range of Wifi?

Hi, I want to use Spotify Connect with Chromecast Audio. Does the Chromecast Audio stream the music from the internet (so iPhone is only a remote) or directly from my iPhone? Will Chromecast Audio continue playing if my iPhone is out of range of Wifi...

Newbie

Hi,   I want to use Spotify Connect with Chromecast Audio. Does the Chromecast Audio stream the music from the internet (so iPhone is only a remote) or directly from my iPhone? Will Chromecast...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes