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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

mephistoph

Visitor

67742 Views

8 replies

4 likes

  • 67742 Views
  • 8 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Ohnositsrose

Visitor

39849 Views

223 replies

21 likes

Other
  • 39849 Views
  • 223 replies
  • 21 likes

My Wrapped results are inaccurate

It lists my sleep music as my number 1. That's so embarrassing. I feel left out. I wanna be about to brag about my ACTUAL favorite artists, not the white noise i SLEEP to. There should be a way to remove it from my results.

Newbie

It lists my sleep music as my number 1. That's so embarrassing. I feel left out. I wanna be about to brag about my ACTUAL favorite artists, not the white noise i SLEEP to. There should be a way to re...

lukeocana

Newbie

6062 Views

5 replies

5 likes

Other
  • 6062 Views
  • 5 replies
  • 5 likes

Playlist problem

Hello.I have a problem with my playlists.For some reason it started like 15 days ago, i olay like lets say song 35 out of 100 in my playlist and when that song is done it automatic starts to play song one at my playlist.It dosent matter if i play son...

Newbie

Hello. I have a problem with my playlists. For some reason it started like 15 days ago, i olay like lets say song 35 out of 100 in my playlist and when that song is done it automatic starts to play...

518 Views

0 replies

0 likes

Samsung
  • 518 Views
  • 0 replies
  • 0 likes

Controlling a Spotify Connect device using Alexa

PlanPremiumCountryGermanyDeviceAmazon Echo, Revo SuperConnectOperating SystemiOS 10 My Question or IssueI am looking for a way to control a Spotify Connect device (Revo SuperConnect) using Amazon Alexa. While I managed to do this (using an Alexa skil...

Casual Listener

Plan Premium Country Germany Device Amazon Echo, Revo SuperConnect Operating System iOS 10   My Question or Issue I am looking for a way to control a Spotify Connect device (Revo Super...

1218 Views

0 replies

0 likes

Connect
  • 1218 Views
  • 0 replies
  • 0 likes

Info about Spotifys algorithms?

Hello! I'm a mathematics student from Sweden, and also a long time user of Spotify! With the recent release of "Your top songs 2018" I've become interested in the inner workings of the ways these playlists are generated, and would love to know more a...

Newbie

  Hello! I'm a mathematics student from Sweden, and also a long time user of Spotify! With the recent release of "Your top songs 2018"  I've become interested in the inner workings of the&...

355 Views

0 replies

0 likes

Other
  • 355 Views
  • 0 replies
  • 0 likes

Wrraped 2018 issues

PlanPremiumCountry PolandDeviceiPhone 5sOperating SystemiOS 12 My Question or IssueI don’t get it why my top genre is pop when on my top artists and songs aren’t any pop songs and even on my top 100 playlist these is maybe one or two and on the end o...

Casual Listener

 Plan Premium Country  Poland Device iPhone 5s Operating System iOS 12   My Question or Issue I don’t get it why my top genre is pop when on my top artists and songs aren’t a...

nicolchris

Casual Listener

1361 Views

4 replies

0 likes

Other
  • 1361 Views
  • 4 replies
  • 0 likes

Wrapped 2018 playlist not representative

PlanPremiumCountryBelgiumDeviceiPhone 6, Macbook Pro late 2015Operating SystemiOS 12, MacOS Mojave My Question or IssueHello Spotify, I just went through my 2018 Wrapped overview, however I am pretty dissatisfied with the "most listened songs"-playli...

Newbie

Plan Premium Country Belgium Device iPhone 6, Macbook Pro late 2015 Operating System iOS 12, MacOS Mojave   My Question or Issue Hello Spotify,   I just went through my 2018 Wra...

ron_kuper

Newbie

11630 Views

35 replies

70 likes

Other
  • 11630 Views
  • 35 replies
  • 70 likes

Cirkus Funk - C.L.U.B out of sync ticking sound

Plan PremiumCountry Belgium Devices Ipad 6 + Honor 5COperating SystemIOS 12.1.1 + EMUI 5.0.1 My Question or Issue Dears, since a couple weeks I can hear a clicking sound (out of sync with the music) in almost all track of the following album :C.L.U.B...

Newbie

Plan Premium Country Belgium   Devices  Ipad 6 + Honor 5C Operating System IOS 12.1.1 + EMUI 5.0.1   My Question or Issue  Dears,    since a couple wee...

377 Views

0 replies

0 likes

Other
  • 377 Views
  • 0 replies
  • 0 likes

Multiple accounts, same network

PlanPremiumCountry United States My Question or Issue:My brother and I both have separate account, yet the same Wi-Fi network, and for some reason his account info (his playlists, recently listen to, and favorites) has been bleeding into my account, ...

Casual Listener

  Plan Premium Country  United States   My Question or Issue: My brother and I both have separate account, yet the same Wi-Fi network, and for some reason his account info (his ...

Mattbatcraz

Casual Listener

1081 Views

2 replies

0 likes

Connect
Other
  • 1081 Views
  • 2 replies
  • 0 likes

Superuser Contribution Alexa & Spotify in South Africa

PlanFreeCountry South africaDeviceN/AOperating SystemN/A My Question or IssueBefore I register for Premium, I need to know how to setup Alexa with Spotify. At the moment Spotify is greyed out. I created an account with Spotify hoping this will help, ...

Newbie

  Plan Free Country  South africa Device N/A Operating System N/A   My Question or Issue Before I register for Premium, I need to know how to setup Alexa with Spotify. ...

GregEdy

Casual Listener

2314 Views

2 replies

0 likes

Connect
  • 2314 Views
  • 2 replies
  • 0 likes

[Playlist] Spotify automatically adding song to my playlist

PlanPremiumCountry Argentina A year or so ago, when "There for you" by Martin Garrix ft Troye Sivan came out, Spotfy made this thing where you could 'pre-save' the song in one of your playlists. Since then, every song that Martin Garrix or someone re...

Newbie

Plan Premium Country  Argentina      A year or so ago, when "There for you" by Martin Garrix ft Troye Sivan came out, Spotfy made this thing where you could 'pre-save' the s...

372 Views

0 replies

0 likes

Other
  • 372 Views
  • 0 replies
  • 0 likes

Top Songs 2018

PlanPremiumCountry USDeviceiPhone XS MaxOperating SystemiOS 10 My Question or Issue When will my top songs of 2018 show up? This is a playlist for each user made my spotify. I looked for 2016 and 2017 and they both were created around this time of ye...

Newbie

Plan Premium Country  US Device iPhone XS Max Operating System iOS 10   My Question or Issue  When will my top songs of 2018 show up? This is a playlist for each user made my...

Bethany_Dawn

Community Legend

546 Views

1 replies

0 likes

Music
  • 546 Views
  • 1 replies
  • 0 likes

no taste effect mode on TV or phone?

PlanPremium DeviceSamsung S5, xiaomi mi box, PC Operating SystemAndroid, AndroidTV, WIN My Question or Issue Lets say I'm sitting with friends in the living room and put some music from my phone APP that connected with the AndroidTV APP.if i give my ...

Newbie

Plan Premium   Device Samsung S5, xiaomi mi box, PC  Operating System Android, AndroidTV, WIN   My Question or Issue  Lets say I'm sitting with friends in the living room...

Bethany_Dawn

Community Legend

402 Views

1 replies

0 likes

Other
  • 402 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs from Lordi is missing

My Question or IssueHello.I really, really like Lordi and absolutely all of their songs. It's just one problem, there's like 3-4 songs in each album which is not available (I live in Norway), and those songs are of course my favourite ones So why are...

Casual Listener

    My Question or Issue Hello. I really, really like Lordi and absolutely all of their songs. It's just one problem, there's like 3-4 songs in each album which is not available (I...

Guido

Spotify Legend

1085 Views

1 replies

0 likes

Music
Other
Samsung
  • 1085 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify web player says Offline, works everywhere else

I just recently went premium on a family plan and ever since then the web player in my browser (Chrome on OS X) switched to Offline mode. I've logged out and back in, restarted the browser, the laptop - nothing helps. No matter what I try, I'm still ...

Casual Listener

  I just recently went premium on a family plan and ever since then the web player in my browser (Chrome on OS X) switched to Offline mode. I've logged out and back in, restarted the browser, t...

Ver

Spotify Legend

12691 Views

12 replies

0 likes

Other
  • 12691 Views
  • 12 replies
  • 0 likes

Superuser Contribution Xbox One Streaming Quality

Hi. I'd like to know the streaming quality on Xbox One app. I've searched and didn't find an answer. Also if it's possible to select "high quality" streaming option like the Desktop App. Or another way to get high quality streaming in Xbox One spotif...

Newbie

Hi. I'd like to know the streaming quality on Xbox One app. I've searched and didn't find an answer. Also if it's possible to select "high quality" streaming option like the Desktop App. Or another w...

Ver

Spotify Legend

1723 Views

2 replies

6 likes

Music
Other
  • 1723 Views
  • 2 replies
  • 6 likes

Superuser Contribution roku

  My Question or Issue when return on ROKU ?it's long.............. 

Visitor

   My Question or Issue   when return on ROKU ? it's long..............  

Guido

Spotify Legend

555 Views

1 replies

0 likes

Connect
  • 555 Views
  • 1 replies
  • 0 likes

How to submit ideas

How would one submit an idea in the idea exchange? I can comment on others but I can't see where to submit my own. I'm on mobile. As well, I was able to like comments yesterday and today I can't. wth? What am I missing.

Newbie

How would one submit an idea in the idea exchange?  I can comment on others but I can't see where to submit my own.  I'm on mobile.  As well, I was able to like comments yesterday and ...

Jose_M

Spotify Star

12947 Views

1 replies

27 likes

  • 12947 Views
  • 1 replies
  • 27 likes

Polk Omni and android not working

HiI have a Premium account and a polk Omni, when I use spotify on apple devices, I can see the app discovers the polk Omni under devices available and I can play music on it. however in android the polk does not appear as an option. anyone with the s...

Newbie

Hi I have a Premium account and a polk Omni, when I use spotify on apple devices, I can see the app discovers the polk Omni under devices available  and I can play music on it. however in andro...

542 Views

0 replies

0 likes

Other
  • 542 Views
  • 0 replies
  • 0 likes