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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35739 Views

94 replies

26 likes

  • 35739 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2805423 Views

39 replies

153 likes

Other
  • 2805423 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

deletethealgo

Newbie

217462 Views

222 replies

131 likes

  • 217462 Views
  • 222 replies
  • 131 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

73023 Views

303 replies

26 likes

Other
  • 73023 Views
  • 303 replies
  • 26 likes

Superuser Contribution LOST! Waiting list (>100 songs) disappeared since last update...

Operating SystemWindows 10My Question or IssueSince my version of Spotify was updated automatically when I closed Spotify my entire waiting list was gone.When I opened Spotify again there was not a single song in the waiting list nor in the history a...

Newbie

Operating System Windows 10 My Question or Issue Since my version of Spotify was updated automatically when I closed Spotify my entire waiting list was gone. When I opened Spotify again there was...

Jemi

Spotify Legend

1404 Views

1 replies

0 likes

Music
Other
  • 1404 Views
  • 1 replies
  • 0 likes

Solved!! Recover songs from playlist

I used the website http://sortyourmusic.playlistmachinery.com/ to re arrange a playlist and it messed up and deleted half my songs and added some from other playlists. Is there a way this can be reversed as I have nearly 1000 songs missing. I contact...

Regular

I used the website http://sortyourmusic.playlistmachinery.com/ to re arrange a playlist and it messed up and deleted half my songs and added some from other playlists. Is there a way this can be...

Rossyp

Regular

2068 Views

2 replies

1 likes

Music
  • 2068 Views
  • 2 replies
  • 1 likes

Solved!! Google home keeps stopping to buffer

Hi, I just recently got a Google Home and I can't seem to get a consistent stream when playing spotify through the device. Spotify works flawlessly when I play through a device on the same network. Is there a way I can change the streaming bitrate fo...

Casual Listener

Hi, I just recently got a Google Home and I can't seem to get a consistent stream when playing spotify through the device. Spotify works flawlessly when I play through a device on the same network. I...

schouffy

Casual Listener

172057 Views

122 replies

5 likes

  • 172057 Views
  • 122 replies
  • 5 likes

Can't Sort Saved Songs by Artist Anymore - Please Help

My Question or IssueOne of the most often used features by myself (and I assume others) was to view all of my saved songs by artist. This was my go-to way to listen to music. I would get a list of all the artists for which I have saved songs, then I ...

Casual Listener

My Question or Issue One of the most often used features by myself (and I assume others) was to view all of my saved songs by artist.  This was my go-to way to listen to music.  I would ge...

Bendupont

Casual Listener

8173 Views

5 replies

27 likes

Samsung
  • 8173 Views
  • 5 replies
  • 27 likes

Spotify isnt working on my roku

I have a roku TV, and its been working fine with spotify, however for the past week it wont play songs at all on the app on my roku. It will let me search and heart songs but will not play any songs at all. Ive always have been usuing spotify free. C...

Newbie

I have a roku TV, and its been working fine with spotify, however for the past week it wont play songs at all on the app on my roku. It will let me search and heart songs but will not play any songs ...

Alacor

Newbie

1481 Views

1 replies

0 likes

Other
  • 1481 Views
  • 1 replies
  • 0 likes

Album songs won’t play in order

When I play an album the songs won’t play in order. It’s skipping to random songs from playlists. I don’t have shuffle on and it just started doing this. I’m experiencing this problem on my iPhone and MacBook. I’m a Premium user. How can I fix?

Newbie

When I play an album the songs won’t play in order. It’s skipping to random songs from playlists. I don’t have shuffle on and it just started doing this. I’m experiencing this problem on my iPhone an...

1348 Views

0 replies

0 likes

Music
  • 1348 Views
  • 0 replies
  • 0 likes

Spotify Premium Problem

Yesterday night I was trying to register for spotify premium with one of my gmail accounts to get the free google home mini but I only managed to get the premium spotify and not the google home mini. Is there someone I can call I need spotify to help...

Regular

Yesterday night I was trying to register for spotify premium with one of my gmail accounts to get the free  google home mini but I only managed to get the premium spotify and not the google home...

728 Views

0 replies

0 likes

Music
  • 728 Views
  • 0 replies
  • 0 likes

Make a playlist not connected to the discover weekly list

I´m sure there´s an simple answer to this but this is my question: My son has a playlist in my account. When I listen to discover weekly I used to get a lot of interesting listening options. Now I suppose that my discover weekly list is beeing corrup...

Newbie

I´m sure there´s an simple answer to this but this is my question:   My son has a playlist in my account. When I listen to discover weekly I used to get a lot of interesting listening opt...

Nico

Community Legend

980 Views

1 replies

0 likes

Music
  • 980 Views
  • 1 replies
  • 0 likes

[All Platforms][Social] Google home mini for prepaid

Just wondering why spotify wont offer the deal to a prepaid customer in canada. I pay the same as people paying monthly but have guaranteed for 1 year and we get no deal. Not very fair to customers who have committed to the company. I see its the sam...

Newbie

Just wondering why spotify wont offer the deal to a prepaid customer in canada. I pay the same as people paying monthly but have guaranteed for 1 year and we get no deal. Not very fair to customers w...

613 Views

0 replies

1 likes

All Platforms
Social
  • 613 Views
  • 0 replies
  • 1 likes

Daily mix now filtering familiar songs?

PlanPremiumCountryUSADeviceWindows / Samsung Galaxy S10eOperating SystemWindows 10 My Question or IssueIt seems that the daily mix feature is now deliberately trying not to play songs that I have saved/have in a playlist. My question is, is the daily...

Casual Listener

Plan Premium Country USA Device Windows / Samsung Galaxy S10e Operating System Windows 10   My Question or Issue It seems that the daily mix feature is now deliberately trying not to p...

NeonNocturne

Casual Listener

2293 Views

5 replies

2 likes

Music
  • 2293 Views
  • 5 replies
  • 2 likes

Most of my albums are missing

PlanPremiumCountryUnited State DeviceiPhone 6s, DesktopOperating SystemiOS 12, Windows 10 My Question or IssueStarting this morning most of my music has disappeared. All of my playlists are still present, but a large number of my albums have dissappe...

Newbie

Plan Premium Country United State   Device iPhone 6s, Desktop Operating System iOS 12, Windows 10   My Question or Issue Starting this morning most of my music has disappeared. A...

Mantisentil

Community Legend

10792 Views

3 replies

11 likes

Other
  • 10792 Views
  • 3 replies
  • 11 likes

Superuser Contribution Issues With Posting Regarding the Automated Moderator

My Question or IssueSo I'm trying to post an edit (and now a reply because that didn't work) to my own post and I keep getting the error message asking me to "correct the highlighted errors and try again". The edit is attached with the message. I att...

Casual Listener

My Question or Issue So I'm trying to post an edit (and now a reply because that didn't work) to my own post and I keep getting the error message asking me to "correct the highlighted errors and try...

bldninja

Music Fan

1020 Views

2 replies

0 likes

Other
  • 1020 Views
  • 2 replies
  • 0 likes

Rejecting other accounts to connect to a Playstation System

PlanPremiumCountryNetherlandsDevicePlaystation 4 My Question or IssueI’ll have party at my place soon and I do not want other people to connect their Spotify to my Playstation 4 to play their music i.e. I want to be the only one that can do that. How...

Newbie

Plan Premium Country Netherlands Device Playstation 4   My Question or Issue I’ll have party at my place soon and I do not want other people to connect their Spotify to my Playstation 4 ...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution I can't save any song in my library anymore but I haven't saved 10.000 tracks yet.

When I save a track in my library the thing seems going well, but as soon as I close spotify app and open again that track isn't in my library anymore; same problem with tracks I want to remove from the library, they are removed as normal but when i ...

Casual Listener

When I save a track in my library the thing seems going well, but as soon as I close spotify app and  open again that track isn't in my library anymore; same problem with tracks I want to remove...

SamCell

Casual Listener

1369 Views

2 replies

0 likes

Music
  • 1369 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to connect to Sonos speakers

PlanPremiumCountryThe NetherlandsDeviceiPhone 6s and Macbook ProOperating SystemTested on iOS and MacOS My Question or IssueI've got the following set up at home. A router, a wifi repeater which is connected to the router (but casting it's own networ...

Newbie

Plan Premium Country The Netherlands Device iPhone 6s and Macbook Pro Operating System Tested on iOS and MacOS   My Question or Issue I've got the following set up at home. A router, a...

Guido

Spotify Legend

1796 Views

1 replies

0 likes

  • 1796 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I need to change rss feed of my podcast and have any answer

I need to change the RSS feed of the podcast named CULTURA BAT, i´ve already deleted the previous RSS feed and this is the current: http://www.ivoox.com/cultura-bat_fg_f1686302_filtro_1.xml I need help please

Newbie

I need to change the RSS feed of the podcast named CULTURA BAT, i´ve already deleted the previous RSS feed and this is the current:  http://www.ivoox.com/cultura-bat_fg_f1686302_filtro_1.xml &...

Guido

Spotify Legend

4462 Views

1 replies

0 likes

Other
  • 4462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Favourite songs disappeared after upgrading to premium

PlanPremiumCountrySpainDeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or IssueMy favourite songs have disappeared after having upgraded to premium. I have tried searching on my Macbook Pro, iPhone and Windows. Any ideas on how I can fi...

Newbie

Plan Premium Country Spain Device Macbook Pro late 2016 Operating System iOS 10   My Question or Issue My favourite songs have disappeared after having upgraded to premium. I have trie...

Guido

Spotify Legend

1499 Views

1 replies

0 likes

Other
  • 1499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist no longer on Spotify but artist page URL still opens

Hello, It seems that if an artist no longer is on Spotify, the artist URL (open.spotify.com/artist/XXXXXX) doesn't dissapear or become invalid, it still opens the artist page but it has no music. If you proceed to search for the artist in Spotify how...

Casual Listener

Hello,   It seems that if an artist no longer is on Spotify, the artist URL (open.spotify.com/artist/XXXXXX) doesn't dissapear or become invalid, it still opens the artist page but it has no m...

Unanswered_man

Casual Listener

1888 Views

2 replies

0 likes

Music
  • 1888 Views
  • 2 replies
  • 0 likes