Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
- 35673 Views
- 94 replies
- 26 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
Start a topicI am an American Premium user. When I go into my music feed, the DJ card is not there.
i saw that everyone can make their room on site but i can’t there’s only errors
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I have a roku TV, and its been working fine with spotify, however for the past week it wont play songs at all on the app on my roku. It will let me search and heart songs but will not play any songs at all. Ive always have been usuing spotify free. C...
Newbie
I have a roku TV, and its been working fine with spotify, however for the past week it wont play songs at all on the app on my roku. It will let me search and heart songs but will not play any songs ...
Alacor
Newbie
1478 Views
1 replies
0 likes
When I play an album the songs won’t play in order. It’s skipping to random songs from playlists. I don’t have shuffle on and it just started doing this. I’m experiencing this problem on my iPhone and MacBook. I’m a Premium user. How can I fix?
Newbie
When I play an album the songs won’t play in order. It’s skipping to random songs from playlists. I don’t have shuffle on and it just started doing this. I’m experiencing this problem on my iPhone an...
1344 Views
0 replies
0 likes
Yesterday night I was trying to register for spotify premium with one of my gmail accounts to get the free google home mini but I only managed to get the premium spotify and not the google home mini. Is there someone I can call I need spotify to help...
Regular
Yesterday night I was trying to register for spotify premium with one of my gmail accounts to get the free google home mini but I only managed to get the premium spotify and not the google home...
724 Views
0 replies
0 likes
I want to update my RSS from my Podcast. I dont know how to change it. Thank You
Newbie
I want to update my RSS from my Podcast. I dont know how to change it. Thank You
bigbizkits
Newbie
16582 Views
3 replies
0 likes
I´m sure there´s an simple answer to this but this is my question: My son has a playlist in my account. When I listen to discover weekly I used to get a lot of interesting listening options. Now I suppose that my discover weekly list is beeing corrup...
Newbie
I´m sure there´s an simple answer to this but this is my question: My son has a playlist in my account. When I listen to discover weekly I used to get a lot of interesting listening opt...
Nico
Community Legend
980 Views
1 replies
0 likes
Just wondering why spotify wont offer the deal to a prepaid customer in canada. I pay the same as people paying monthly but have guaranteed for 1 year and we get no deal. Not very fair to customers who have committed to the company. I see its the sam...
Newbie
Just wondering why spotify wont offer the deal to a prepaid customer in canada. I pay the same as people paying monthly but have guaranteed for 1 year and we get no deal. Not very fair to customers w...
613 Views
0 replies
1 likes
PlanPremiumCountryUSADeviceWindows / Samsung Galaxy S10eOperating SystemWindows 10 My Question or IssueIt seems that the daily mix feature is now deliberately trying not to play songs that I have saved/have in a playlist. My question is, is the daily...
Casual Listener
Plan Premium Country USA Device Windows / Samsung Galaxy S10e Operating System Windows 10 My Question or Issue It seems that the daily mix feature is now deliberately trying not to p...
NeonNocturne
Casual Listener
2292 Views
5 replies
2 likes
PlanPremiumCountryUnited State DeviceiPhone 6s, DesktopOperating SystemiOS 12, Windows 10 My Question or IssueStarting this morning most of my music has disappeared. All of my playlists are still present, but a large number of my albums have dissappe...
Newbie
Plan Premium Country United State Device iPhone 6s, Desktop Operating System iOS 12, Windows 10 My Question or Issue Starting this morning most of my music has disappeared. A...
Mantisentil
Community Legend
10792 Views
3 replies
11 likes
My Question or IssueSo I'm trying to post an edit (and now a reply because that didn't work) to my own post and I keep getting the error message asking me to "correct the highlighted errors and try again". The edit is attached with the message. I att...
Casual Listener
My Question or Issue So I'm trying to post an edit (and now a reply because that didn't work) to my own post and I keep getting the error message asking me to "correct the highlighted errors and try...
bldninja
Music Fan
1019 Views
2 replies
0 likes
PlanPremiumCountryNetherlandsDevicePlaystation 4 My Question or IssueI’ll have party at my place soon and I do not want other people to connect their Spotify to my Playstation 4 to play their music i.e. I want to be the only one that can do that. How...
Newbie
Plan Premium Country Netherlands Device Playstation 4 My Question or Issue I’ll have party at my place soon and I do not want other people to connect their Spotify to my Playstation 4 ...
571 Views
0 replies
0 likes
When I save a track in my library the thing seems going well, but as soon as I close spotify app and open again that track isn't in my library anymore; same problem with tracks I want to remove from the library, they are removed as normal but when i ...
Casual Listener
When I save a track in my library the thing seems going well, but as soon as I close spotify app and open again that track isn't in my library anymore; same problem with tracks I want to remove...
SamCell
Casual Listener
1369 Views
2 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceiPhone 6s and Macbook ProOperating SystemTested on iOS and MacOS My Question or IssueI've got the following set up at home. A router, a wifi repeater which is connected to the router (but casting it's own networ...
Newbie
Plan Premium Country The Netherlands Device iPhone 6s and Macbook Pro Operating System Tested on iOS and MacOS My Question or Issue I've got the following set up at home. A router, a...
Guido
Spotify Legend
1796 Views
1 replies
0 likes
I need to change the RSS feed of the podcast named CULTURA BAT, i´ve already deleted the previous RSS feed and this is the current: http://www.ivoox.com/cultura-bat_fg_f1686302_filtro_1.xml I need help please
Newbie
I need to change the RSS feed of the podcast named CULTURA BAT, i´ve already deleted the previous RSS feed and this is the current: http://www.ivoox.com/cultura-bat_fg_f1686302_filtro_1.xml &...
Guido
Spotify Legend
4461 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceAll of themOperating System My Question or Issue
Music Fan
Plan Free/Premium Country Device All of them Operating System My Question or Issue
Guido
Spotify Legend
1602 Views
1 replies
1 likes
PlanPremiumCountrySpainDeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or IssueMy favourite songs have disappeared after having upgraded to premium. I have tried searching on my Macbook Pro, iPhone and Windows. Any ideas on how I can fi...
Newbie
Plan Premium Country Spain Device Macbook Pro late 2016 Operating System iOS 10 My Question or Issue My favourite songs have disappeared after having upgraded to premium. I have trie...
Guido
Spotify Legend
1499 Views
1 replies
0 likes
Hello, It seems that if an artist no longer is on Spotify, the artist URL (open.spotify.com/artist/XXXXXX) doesn't dissapear or become invalid, it still opens the artist page but it has no music. If you proceed to search for the artist in Spotify how...
Casual Listener
Hello, It seems that if an artist no longer is on Spotify, the artist URL (open.spotify.com/artist/XXXXXX) doesn't dissapear or become invalid, it still opens the artist page but it has no m...
Unanswered_man
Casual Listener
1887 Views
2 replies
0 likes
PlanPremiumCountryLTDeviceMotorola Moto Z2 PlayOperating SystemAndroid 8.0 My Question or IssueTwo songs:spotify:track:2mvHn8MJHm5VAwPpbhSLouspotify:track:0sxE814IZSFiGB06ozzlh7 Titles of this songs are swapped in Spotify database. Please fix it.
Casual Listener
Plan Premium Country LT Device Motorola Moto Z2 Play Operating System Android 8.0 My Question or Issue Two songs: spotify:track:2mvHn8MJHm5VAwPpbhSLou spotify:track:0sxE814IZSFiGB0...
Guido
Spotify Legend
791 Views
1 replies
1 likes
PlanPremiumCountryUnited States DeviceSamsung Galaxy 9+ My Question or IssueI've been experiencing this problem for atleast a month already. But when my phone is in lock screen mode, it will not let me backtrack or seek back to a track, but only let'...
Casual Listener
Plan Premium Country United States Device Samsung Galaxy 9+ My Question or Issue I've been experiencing this problem for atleast a month already. But when my phone is in lock scr...
Bethany_Dawn
Community Legend
774 Views
1 replies
0 likes
PlanPremiumCountry Device(latest stable chrome on a super stable fedora linux install) I was listening to a radio on webplayer, liked few songs but they don't appear in the automatically created playlist (liked from radio). I restarted the browser al...
Music Fan
Plan Premium Country Device (latest stable chrome on a super stable fedora linux install) I was listening to a radio on webplayer, liked few songs but they don't appear i...
nu_user
Music Fan
2153 Views
2 replies
0 likes
In 2017 we confirmed Spotify for Windows Phone had been placed into maintenance mode. We want to make current Spotify for Windows Phone users aware that the maintenance mode status is ending in 2019. Windows Phone users will not be able to use Spotif...
Moderator
In 2017 we confirmed Spotify for Windows Phone had been placed into maintenance mode. We want to make current Spotify for Windows Phone users aware that the maintenance mode status is endi...
Danieldialatone
Newbie
41506 Views
52 replies
8 likes