Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7032 Views
  • 49 replies
  • 6 likes
  • Other
  • 7032 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19099 Views
  • 9 replies
  • 2 likes
  • Other
  • 19099 Views
  • 9 replies
  • 2 likes

Local files on Philips tv app

I was wondering if it's possible to add local files to a playlist from a pc and somehow synchronize these with the Spotify app on Philips tv. I know that for a similar use on phones offline synchronization through the same wifi network is required to...

  • Newbie
  • I was wondering if it's possible to add local files to a playlist from a pc and somehow synchronize these with the Spotify app on Philips tv.    I know that for a similar use on phones ...
  • 449 Views
  • 0 replies
  • 0 likes
  • 449 Views
  • 0 replies
  • 0 likes

What about Philips? (NP3500)

I just bought a Philips NP3500 in Austria. There I had a Spotify icon in the main menu. So I checked out, what this is and I liked it. So I signed up for the 30 day trial of the premium account (only this works on the device, the free account does no...

  • Newbie
  • I just bought a Philips NP3500 in Austria. There I had a Spotify icon in the main menu. So I checked out, what this is and I liked it. So I signed up for the 30 day trial of the premium account (only...
  • 636 Views
  • 0 replies
  • 0 likes
  • 636 Views
  • 0 replies
  • 0 likes

Still No Response

http://community.spotify.com/t5/Partner-Devices-Sonos-Squeezebox/logging-in-with-sonos/td-p/71655 PLEASE help i really like this program.

  • Regular
  • http://community.spotify.com/t5/Partner-Devices-Sonos-Squeezebox/logging-in-with-sonos/td-p/71655 PLEASE help i really like this program.
  • BryanButz
  • Regular
  • 366 Views
  • 2 replies
  • 0 likes
  • 366 Views
  • 2 replies
  • 0 likes

logging in with sonos

I ordered a password for Spotify to be able to use Sonos. I got the message that the link for the the password has been sent to my email (a week ago). In fact I haven´t got an email. I tried several times, but I didn`t get an answer. Please help me, ...

  • Regular
  • I ordered a password for Spotify to be able to use Sonos. I got the message that the link for the the password has been sent to my email (a week ago). In fact I haven´t got an email. ...
  • BryanButz
  • Regular
  • 649 Views
  • 7 replies
  • 0 likes
  • 649 Views
  • 7 replies
  • 0 likes

[BB] App update for BlackBerry?

Are there going to be any major updates coming for the Blackberry app?! It needs a few in terms of reliability! Thanks

  • Regular
  • Are there going to be any major updates coming for the Blackberry app?!   It needs a few in terms of reliability!   Thanks
  • Rancid91
  • Regular
  • 826 Views
  • 2 replies
  • 0 likes
  • 826 Views
  • 2 replies
  • 0 likes

[WP 7.5] Windows phone problem

When I open Spotify with my Lumia 900 and search songs it finds them without problems but when I try to play the selected song spotify just freezes and absolutely nothing happens....Please help.

  • Newbie
  • When I open Spotify with my Lumia 900 and search songs it finds them without problems but when I try to play the selected song spotify just freezes and absolutely nothing happens.... Please help.&...
  • hatwearer2034
  • Casual Listener
  • 510 Views
  • 2 replies
  • 0 likes
  • 510 Views
  • 2 replies
  • 0 likes

[WP 7.0] One song won't transfer to phone...

I am able to sync all songs except for one... A member of the band emailed it to me because you cannot purchase the song on itunes or find it on spotify. I'm able to listen to the song on my desktop, but not on my phone. Any help would be appreciated...

  • Newbie
  • I am able to sync all songs except for one...  A member of the band emailed it to me because you cannot purchase the song on itunes or find it on spotify.  I'm able to listen to the song on...
  • indeo
  • Regular
  • 567 Views
  • 2 replies
  • 0 likes
  • 567 Views
  • 2 replies
  • 0 likes

[BB] Spotify stops playing downloaded songs in offline mode

Hi, As a premium user I use the spotify app a lot. However, when I downloaded songs to my device using the "download" function, and turn on the offline mode, only 1 song will play. It will not play other songs or the same song again. When I get out o...

  • Newbie
  • Hi,   As a premium user I use the spotify app a lot. However, when I downloaded songs to my device using the "download" function, and turn on the offline mode, only 1 song will play. It will...
  • 548 Views
  • 0 replies
  • 0 likes
  • 548 Views
  • 0 replies
  • 0 likes

Solved!! [WP 7.5] service down for 24 h

Hi, for the last 24 h me and my friend, who both have WP7, haven't been able to play any music from spotify. We can open our playlists an choose a song, then it loads and nothing happens. We both have premium accounts. Really annoying as we're paying...

  • Casual Listener
  • Hi, for the last 24 h me and my friend, who both have WP7, haven't been able to play any music from spotify. We can open our playlists an choose a song, then it loads and nothing happens. We both hav...
  • ehlana
  • Casual Listener
  • 704 Views
  • 1 replies
  • 0 likes
  • 704 Views
  • 1 replies
  • 0 likes

[WP 7.5] so long. and thanks for all the fish!

i just thought i would write this here so that maybe someone at spotify just might read this (yes i know im blissfully ignorant) i am tired of all the bugs in the mobile apps. i have had iphone/android and now wp7 (lumia 800) and the same problems oc...

  • Regular
  • i just thought i would write this here so that maybe someone at spotify just might read this (yes i know im blissfully ignorant) i am tired of all the bugs in the mobile apps. i have had iphone/andro...
  • user-removed
  • Not applicable
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Work with Sonos, you are partners right?

Hi, I know that this might be more of a issue to Sonos, but as is is said, 'it takes two to tango'... Can you please implement some kind of way to integrate sonos playback capabilities into Spotify progam / apps ? The intuitive ways of spotify will n...

  • Casual Listener
  •   Hi, I know that this might be more of a issue to Sonos, but as is is said, 'it takes two to tango'...   Can you please implement some kind of way to integra...
  • licenced
  • Community Legend
  • 813 Views
  • 5 replies
  • 2 likes
  • 813 Views
  • 5 replies
  • 2 likes

[Symbian] More than one user account in mobile phone:Can both access to offline songs?

Hi. I downloaded some playlists to my Nokia N8 with my girlfriend's account. But now, she has not premium user and I want to upgrade my user account to premium. My question is: Will I can listen to the previusly downloaded songs (by her) in offline m...

  • Newbie
  • Hi. I downloaded some playlists to my Nokia N8 with my girlfriend's account. But now, she has not premium user and I want to upgrade my user account to premium. My question is: Will I can listen to...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Onkyo TX-NR414 last.fm scrobbling support

Does buid-in Spotify support scrobbling played track infos to last.fm? Anyone tested?

  • Casual Listener
  • Does buid-in Spotify support scrobbling played track infos to last.fm?   Anyone tested?
  • boudie65
  • Newbie
  • 764 Views
  • 1 replies
  • 0 likes
  • 764 Views
  • 1 replies
  • 0 likes

[Symbian] login on symbian nokia e7

hi there i tried many times to login on spotify on my mobile but it doesn't work: things I already did: . change the password of facebook . created spotify device password . log in with the correct username ( not the facebook email adres) i'm sure my...

  • Visitor
  • hi there i tried many times to login on spotify on my mobile but it doesn't work:   things I already did:   . change the password of facebook . created spotify device password ....
  • 588 Views
  • 0 replies
  • 0 likes
  • 588 Views
  • 0 replies
  • 0 likes

Solved!! [Unspecified] Facebook Login on a Palm Pixi

Hello, I have always used my facebook account to log onto Spotify and I just downloaded app for my new Palm Pixi and when I use my Facebook account to login it is saying that the username and password aren't recognized. I've tried this a billion time...

  • Casual Listener
  • Hello,   I have always used my facebook account to log onto Spotify and I just downloaded app for my new Palm Pixi and when I use my Facebook account to login it is saying that the username ...
  • AmyOo
  • Casual Listener
  • 1585 Views
  • 6 replies
  • 1 likes
  • 1585 Views
  • 6 replies
  • 1 likes

[Unspecified] Problems logging in from Palm Pixi

So basically I have a palm pixi, and a premium account. I've been having issues loggin in from that phone, as it seems spotify keeps alternating from online to offline mode. Help please? Could someone also point me to spotify support? I can't seem to...

  • Regular
  • So basically I have a palm pixi, and a premium account. I've been having issues loggin in from that phone, as it seems spotify keeps alternating from online to offline mode.   Help please? ...
  • user-removed
  • Not applicable
  • 932 Views
  • 3 replies
  • 0 likes
  • 932 Views
  • 3 replies
  • 0 likes

[Symbian] Nokia N9 app availability in Australia

Now that Spotify is available in Australia, any chance the Nokia N9 app could be made available there? http://store.ovi.com/content/213756 Australians currently see the message "Sorry, this item is not available for your country." when visiting the a...

  • Newbie
  • Now that Spotify is available in Australia, any chance the Nokia N9 app could be made available there?   http://store.ovi.com/content/213756   Australians currently see the message ...
  • Rizzer
  • Gig Goer
  • 586 Views
  • 1 replies
  • 1 likes
  • 586 Views
  • 1 replies
  • 1 likes

facebook opengraph API

I was hoping to use the facebook API to link to spotify artists/songs etc, but can't seem to find how to have my custom 'action' tie to a spotify object. Do you have the metatags set for spotify objects? If so, how do I reference them? Any help would...

  • Newbie
  • I was hoping to use the facebook API to link to spotify artists/songs etc, but can't seem to find how to have my custom 'action' tie to a spotify object.  Do you have the metatags set for spotif...
  • 449 Views
  • 0 replies
  • 0 likes
  • 449 Views
  • 0 replies
  • 0 likes