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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

AShipley

Visitor

28019 Views

152 replies

14 likes

Other
  • 28019 Views
  • 152 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23800 Views

9 replies

2 likes

Other
  • 23800 Views
  • 9 replies
  • 2 likes

Problems Syncing Local Files to iPhone App

I've followed all the instructions given in the forums and the site directly. I have several local files which are synced, over and over again, and still will not play on my phone's app, even when plugged into my computer while they're both open on t...

Newbie

I've followed all the instructions given in the forums and the site directly. I have several local files which are synced, over and over again, and still will not play on my phone's app, even when pl...

Taylor

Community Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Headphones and bluetooth not working

Blackberry Bold 9900 v7.1.0.714 Spotify App V0.5.1.1 Premium account Headphones will not work with Spotify app. BB Music and other apps no problem Bluetooth for car stereo will not work with Spotify app. BB Music and other apps. no problem These prob...

Newbie

Blackberry Bold 9900 v7.1.0.714 Spotify App V0.5.1.1 Premium account   Headphones will not work with Spotify app. BB Music and other apps no problem Bluetooth for car stereo will not w...

Liam

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Radio integration on Sonos

I know, there are numerous posts regarding Radio integration on Sonos already, but I want to add my own request here. I hope that if Spotify sees the forums flooded, that they will react in the end. I must say that I bought into the Spotify system si...

Newbie

I know, there are numerous posts regarding Radio integration on Sonos already, but I want to add my own request here. I hope that if Spotify sees the forums flooded, that they will react in the end. ...

nicboz

Newbie

506 Views

1 replies

4 likes

  • 506 Views
  • 1 replies
  • 4 likes

Offline mode WP8

I just purchased the premium package in order to use spotify specifically for offline use on my WP8 phone. I am having a hard time finding now to download albums/tracks to my WP8 phone for use in offline mode. Currently I am online and search for an ...

Casual Listener

I just purchased the premium package in order to use spotify specifically for offline use on my WP8 phone.  I am having a hard time finding now to download albums/tracks to my WP8 phone for use ...

Peter__

Community Legend

650 Views

5 replies

1 likes

WP 8
  • 650 Views
  • 5 replies
  • 1 likes

Missing blog articles in the news section

Hi, I noticed the Spotify blog were turned into http://news.spotify.com. Unfortunally, some posts lost their play buttons and some other aren't missing at all. http://news.spotify.com/se/2012/12/28/var-intervju-med-mariam-the-beliver/ http://news.spo...

Community Legend

Hi,   I noticed the Spotify blog were turned into http://news.spotify.com.   Unfortunally, some posts lost their play buttons and some other aren't missing at all.   http:/...

Goodman

Spotify Legend

315 Views

1 replies

0 likes

Other
  • 315 Views
  • 1 replies
  • 0 likes

[WP8]Nokia Lumia 920

Downloaded Spotify to my WP8 Nokia Lumia 920, signed into my account, connected to WiFi and have 4G coverage, with sync over 3G enabled, but music will not play whatsoever. I tap on a track to play and it simply loads until I close out of Spotify. Is...

Casual Listener

Downloaded Spotify to my WP8 Nokia Lumia 920, signed into my account, connected to WiFi and have 4G coverage, with sync over 3G enabled, but music will not play whatsoever. I tap on a track to play a...

Joe

Community Legend

1459 Views

7 replies

0 likes

  • 1459 Views
  • 7 replies
  • 0 likes

Solved!! 10GB bandwidth per month

Hey guys. I'll need to get mobile broadband quite soon (actually today). I'm thinking of getting 10GB of bandwidth per month as this should be enough for frequent usage of Internet every month, at least by my understanding. My concern now is that I a...

Roadie

Hey guys. I'll need to get mobile broadband quite soon (actually today). I'm thinking of getting 10GB of bandwidth per month as this should be enough for frequent usage of Internet every month, at le...

Omecken

Roadie

3448 Views

4 replies

0 likes

  • 3448 Views
  • 4 replies
  • 0 likes

Solved!! [WP8] Nokia Lumia 928 Spotify looks great. Doesn't work at all

OK, so, after the last update I can browse, search, see my playlists, etc. Not a single song will ever play. Nor can I make any playlist go offline. If I select offline in settings I can't even get to the playlist. When in the playlist the offline sl...

Casual Listener

OK, so, after the last update I can browse, search, see my playlists, etc.  Not a single song will ever play.  Nor can I make any playlist go offline.  If I select offline in settings ...

Joe

Community Legend

927 Views

3 replies

0 likes

  • 927 Views
  • 3 replies
  • 0 likes

[WP8] Says Requires Premimum

I am unable to log into Spotify because it says a premimum account is required. I know on Android at least you could listen to radio via the mobile app with simply the free verison. Is it not the same with WP8? Thanks!

Visitor

I am unable to log into Spotify because it says a premimum account is required. I know on Android at least you could listen to radio via the mobile app with simply the free verison. Is it not the sam...

user-removed

Not applicable

383 Views

2 replies

0 likes

WP 8
  • 383 Views
  • 2 replies
  • 0 likes

Nokia N9 Quit on sign in

Hi, I am experiencing the following problem on my Nokia N9 using the offical Spotify client: http://talk.maemo.org/showthread.php?t=83252 Any one know of a solution? Thanks, Tom

Newbie

Hi,   I am experiencing the following problem on my Nokia N9 using the offical Spotify client:   http://talk.maemo.org/showthread.php?t=83252   Any one know of a solution?&...

Peter__

Community Legend

665 Views

4 replies

0 likes

  • 665 Views
  • 4 replies
  • 0 likes

Samsung Smart TV

Dear all Fist to say I love spotifyI listen to it at my android tab PC's and on my Samsung smart TV. Because my TV is connected whit my main stereo in my living room. An that's not the problem. The problem is that my TV needs to be on whit the screen...

Newbie

Dear all Fist to say I love spotify I listen to it at my android tab PC's and on my Samsung smart TV. Because my TV is connected whit my main stereo in my living room. An that's not the problem. T...

Peter__

Community Legend

1286 Views

1 replies

0 likes

  • 1286 Views
  • 1 replies
  • 0 likes

Solved!! followers

I have people that want to find my playlists but when they search my name it is not there. Is it because we have to be facebook friends or what??

Regular

I have people that want to find my playlists but when they search my name it is not there. Is it because we have to be facebook friends or what??

Joe

Community Legend

1460 Views

9 replies

0 likes

Denon
  • 1460 Views
  • 9 replies
  • 0 likes

Show Recommendations option missing

Hi my friends have Mini-Player recommendations options under setting and get song recommendations when listening to music. They can also pull up on the bottom of the screen and see discover options. I have version 7.2.26 and I'm not sure why I don't ...

Casual Listener

Hi my friends have Mini-Player recommendations options under setting and get song recommendations when listening to music. They can also pull up on the bottom of the screen and see discover options. ...

Marco

Community Legend

1586 Views

3 replies

0 likes

Mini recommendations
  • 1586 Views
  • 3 replies
  • 0 likes

Lost a playlist

What do I do if I lose a playlist? It just up and vanished into thin air? If I have to start a new one that's fine but I am just wondering if there is a solution to where I can get my playlist back. Thank you for the help!!

Newbie

What do I do if I lose a playlist? It just up and vanished into thin air? If I have to start a new one that's fine but I am just wondering if there is a solution to where I can get my playlist back. ...

Joe

Community Legend

355 Views

1 replies

0 likes

Other
  • 355 Views
  • 1 replies
  • 0 likes

issues downloading Spotify

I recently had my phone repaired (Samsung Stratosphere) and for whatever reason whenever I try reinstalling Spotify it says there is an error with the package, though I had no issues downloading Spotify before & I do have a premium account. Any tips ...

Newbie

I recently had my phone repaired (Samsung Stratosphere) and for whatever reason whenever I try reinstalling Spotify it says there is an error with the package, though I had no issues downloading Spo...

Taylor

Community Legend

204 Views

1 replies

0 likes

Samsung
  • 204 Views
  • 1 replies
  • 0 likes

samsung HT-ES8200 Home cinema set 2012

hello can you tell me when spotify is available for the home cinemaset samsung HT-ES8200 Peter

Casual Listener

hello   can you tell me when spotify is available for the home cinemaset samsung HT-ES8200     Peter

Joe

Community Legend

456 Views

1 replies

0 likes

Samsung
  • 456 Views
  • 1 replies
  • 0 likes

Spotify for Parrot Asteroids - No italian songs Enabled !

I've a premiom account pervecly workung on my PC / iPhone / iPad But when i use it on may Parrot Asteroid versuion of spotify my Playlist have a lot of songs that are not enable to be played !! Most of them are italian songs (I'm from italy)but also ...

Regular

I've a premiom account pervecly workung on my PC / iPhone / iPad But when i use it on may Parrot Asteroid versuion of spotify my Playlist have a lot of songs that are not enable to be played !! M...

FabioFly

Regular

1593 Views

22 replies

0 likes

Other
  • 1593 Views
  • 22 replies
  • 0 likes

Is it possible? Spotify Radio and my AVR

I am trying to get Spotify Radio to output to my TV and AVR. Currently, mny Samsung TV model does not suport the Spotify app and my Roku 3 does not offer the Radio feature within the Spotify app. I was hopeful that I can somehow use my WIndows 8 PC o...

Newbie

I am trying to get Spotify Radio to output to my TV and AVR.  Currently, mny Samsung TV model does not suport the Spotify app and my Roku 3 does not offer the Radio feature within the Spotify ap...

Peter__

Community Legend

623 Views

1 replies

0 likes

Denon
Onkyo
Other
Samsung
  • 623 Views
  • 1 replies
  • 0 likes

In-Car USB Audio/Control with Windows Phone

I just upgraded to a Windows 8 phone (from 7) and was pleased to find an update to the Spotify app. It is working much better now. Just for kicks, I tried the Bluetooth streaming on my Ford Sync and I'm happy to see the play controls are working now ...

Regular

I just upgraded to a Windows 8 phone (from 7) and was pleased to find an update to the Spotify app.  It is working much better now.   Just for kicks, I tried the Bluetooth streaming on ...

Joe

Community Legend

4480 Views

8 replies

0 likes

  • 4480 Views
  • 8 replies
  • 0 likes

[WP8] CAN YOU PLEASE UPDATE US ON FIXES OR I'M CANCELLING MY SUBSCRIPTION

No acknowledgement of bugs, no news on fixes, the WP8 app is buggy as muck.... give us some news or I walk on... Its because of these reasons we all pirate........

Regular

No acknowledgement of bugs, no news on fixes, the WP8 app is buggy as muck.... give us some news or I walk on...   Its because of these reasons we all pirate........

Roxpace

Casual Listener

1436 Views

5 replies

6 likes

  • 1436 Views
  • 5 replies
  • 6 likes