Russound MCA 88X

[tconnally]

Plan premium

Free/Premium

Country USA

Device Russound 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.) Windows 10

My Question or Issue

 Russound MCA 88X is not recognized by Spotify as a device to play selections.

[SergioDavid]

Hey @tconnally, welcome to the Community!

Sorry to hear you're having trouble with this. We'll definitely be able to help out though.

How long has this been going on for? Does restarting your network make a difference? 

Let us know how it goes.

[tconnally]

Thanks for the interest.
It has been going on since I installed Spotify.
Rebooting the router and the rebooting the Russound make no difference.
The Spotify connect app recognizes my S8 phone, my wife's iPhone, my
computer (LAN), and my Surface Pro. Will not recognize the Russound.
Thanks for the help

[Alfredo]

Hey @tconnally.

Thanks for getting back to us.

Right now, to play music from Spotify on your Russound MCA-88X, you need a Premium subscription, so let's make sure your subscription is up and running here.

If you're rocking Premium, but still can't use your Russound, head to 

MyRussound app, go to the streaming services menu and choose Spotify. This should open the Spotify app, and allow you to choose the Russound as a streaming device.

Let us know how it goes.

[tconnally]

My local Russound installer solved the problem. Thank you 

[Alfredo]

Great news!

We're glad to hear it's working again.

If anything else comes up, don't hesitate to open a new thread.

Have a great week 🙂