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Every song I play if it's an individual song will stop 7 seconds before the end when I use spotify connect on my samsung soundbar HW-N850. This happened just recently, probably from the last update last week. The last song on any playlist will have the same problem too. I tried uninstalling the app, clear cache/data on my S20 but same problem. I tried starting spotify connect from my PC and Ipad and same problem. I have 2 other spotify connect in the house, both android TV boxes and they work fine with any problem, it just happens on the Samsung soundbar
Hi there @mnm372,
Thanks for reaching out about this in the Community!
There were some issues with casting to devices on Connect over the last few weeks, which should be now fixed.
We recommend checking whether your Soundbar is running the latest firmware updates. If it is and you're still experiencing this issue try performing a factory reset on the device.
Hope this helps. Don't hesitate to reach out again if you have more questions.
Hey @mnm372,
Thanks for getting back to us.
We appreciate your feedback and are monitoring the Community for all reports on such soundbar issues. There're a few more troubleshooting steps we'd like to try out so we can better understand the root cause of the behavior you're experiencing.
We'd appreciate it if you do a factory reset of the soundbar and then check if the playback performs as expected via Connect, preferably with a different network such as a mobile hotspot. It would be useful if you could also test the other connection methods, Bluetooth and cable and see if the issue comes up there as well.
Keep us posted, we’ll keep an eye out for your reply.
Hey @mnm372,
Thanks for getting back to us with the results.
We've gathered all the info from your case and the other thread and passed it on to the right folks at our developer team. We can't say if and when exactly this will be fixed, but we recommend that you always keep the app up to date with the latest version. We'll be rolling out some improvements to the way Connect works soon and that way you'll make use of all features and fixes, as soon as they are made available.
Hope this is helpful but don't hesitate to let us know if you have any further questions!
Same thing happening here on my samsung hw-n950 and oneplus 6, both with latest firmware/os/APP.
Same thing to me with JBL 5.1 soundbar.
Did anyone find a solution?
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