Songs keep skipping by themselves. HELP.

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Songs keep skipping by themselves. HELP.

vybz
Casual Listener

I'm using a free plan and using a HP pavilion Chromebook on Chrome OS 65. 

I cannot download the actual spotify player because im on Chromebook so i use the web player a lot but recently whenever a start a song, it skips after 2 second, then again and for every song. It just keeps skipping after a couple seconds. 

I've went through a lot of threads but they were all from around 2014 so i created a new one, if there is a new answer.

fearmakasu
Casual Listener

Here is what you do, go onto the spotify app on your chromebook and click on the 3 dots on the right hand corner, then click on app info. Once you do that, click allow protected content. and then refresh the app. Now it should be working! If youre on the web player on chrome browser then just press on the lock symbol on the left hand side of the url on top, then allow protected content right there. Refresh. Now it should be working for you too!

121 Replies

nina21
Visitor

yess the same thing happens to me and my administrator blocks incognito mode and I can switch the browser I literally can do any of the things that people say I should do it's really frustrating...

 

fearmakasu
Casual Listener

Here is what you do, go onto the spotify app on your chromebook and click on the 3 dots on the right hand corner, then click on app info. Once you do that, click allow protected content. and then refresh the app. Now it should be working! If youre on the web player on chrome browser then just press on the lock symbol on the left hand side of the url on top, then allow protected content right there. Refresh. Now it should be working for you too!

Ryan_Mi
Casual Listener
Unfortunately, I am having the same problem, yet I DO have the app on the chromebook. For me, it's not working for the app, the web extension, NOR the incognito mode. I have tried everything I could think of doing, yet nothing has worked. Thank you for your help, though, Elena!

Ryan_Mi
Casual Listener
It worked! Thank you so much! You're amazing!

Devilina163
Casual Listener

Thank you so much you are a life saver!!😘😁

SpookyBoi1
Casual Listener
Sorry to say this but, for the school Chromebooks it is blocked by the
administrator

jayfino
Regular

Okay what do i do? cause i dont see the option on my browser. I attached a picture

 

Screenshot 2020-10-08 at 1.48.27 PM.png

QueenFan
Regular

I've been having the same problem! Unfortunately, I can't download it, because my computer isn't hooked up to a Google App store. I guess I'll have to use YouTube for the time being until this problem gets figured out.

QueenFan
Regular
Using the incognito window did not help. I am unable to use Google Play store, as it is disabled on my computer through my school administrator.

QueenFan
Regular

I clicked on the lock image, but it didn't say "allow", nor did it ask to reload the page. See image

Screenshot 2020-10-08 at 3.26.16 PM.png

clbayless
Regular
Okay so you go to the top left where you normally type in things to look up
and you click on the lock symbol make sure when you do this that you are on
the spotify web player website then when you click on it make sure
everything has allow on click off of it (not the website but the allow pop
up) and then refresh the screen and there should be another pop-up and you
click allow also I hope I helped!
[image: image.png]
[image: Screenshot 2020-10-08 at 3.28.28 PM.png]
[image: Screenshot 2020-10-08 at 3.28.12 PM.png]

jayfino
Regular

i dont see the images u attached. 😐

Alexa19
Casual Listener

It worked! Thank you so much!

fearmakasu
Casual Listener

go to site settings then follow the rest of the instructions

QueenFan
Regular

The pop-up I receive does not show the "allow" button... also, cannot see your attached photos

QueenFan
Regular

Went to settings, allowed the flash, reloaded the page... failed to work 😞 not sure what the problem is... maybe my computer?

Whitesun
Casual Listener

the administrator made 2 things block and can locked the settings

palmerbrianna26
Visitor

The same thing is happening to me that I have read in all of the comments. I have tried everything but it keeps skipping songs and then going to a commercial and then taunts me by playing nine seconds of a song and then stopping. This is getting ridiculous, I hope that the Spotify team will be able to fix this very soon this has been happening for the last two weeks, and I am not the only one that this has been happening to. I am on the web player and am using a Chromebook. I have tried going on both  guest and incognito mode with no luck either way. I have talked to both friends and family members who have all had the exact same problem, it shouldn't be taking this long to fix, everyone that I have talked to myself included is frustrated that the problem is going on and no one seems to be able to do anything about it. This is not a problem on our end this is a problem on yours and I think that we all have been waiting patiently enough.  🙂 

sophia2405
Visitor
Same. I started having this problem on Monday, 10/05/2020

Elena
Moderator
Moderator

Hey there folks!

 

Welcome to the Community and thanks for reaching out about this.

 

We have received a few other reports about the web player skipping on Chromebooks and we're currently looking further into this.

 

Feel free to leave your details and +Vote here. Hopefully we'll have more info on this soon!

 

Keep an eye on the page for any updates.

 

Let us know if there's anything else we can help out with 🙂

ElenaModerator
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