Spotify Not Playing Recommended Music when I want it to

[seancena]

Whenever I am on the desktop version of Spotify, it doesn't play any recommended music for an album after it finishes, which I do want it to do to fill the time before I start the next album. It used to work but now it just doesn't. I did try checking off the autoplay and checking it back on, but that won't work. 

[Maria_B]

Hey @seancena!

Welcome to the Spotify Community.

Let's try a deeper reinstallation to get this fixed. Just follow these steps:

• Log out of Spotify and then close the program.
• Uninstall 
• Browse to the cache and delete everything inside the folder. The default location should be:

C:\Users\%Username%\AppData\Local\Spotify\Storage 

• Delete also the folder:

C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\

There is a folder for each profile that has been logged into Spotify on that computer account. 

• Restart your PC.

• Reinstall the app from here: http://download.spotify.com/Spotify%20Installer.exe

Let us know how it goes.