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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2069 Views
  • 19 replies
  • 6 likes
  • Other
  • 2069 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17747 Views
  • 8 replies
  • 2 likes
  • Other
  • 17747 Views
  • 8 replies
  • 2 likes

Chromecast stopping after 30 seconds

Connected to my Chromecast via a Nexus 5X, have tried iPhone 6s plus and songs seem to pause after about 30 seconds. Skipping ahead a few seconds fixes this, but it's rather annoying.Tried rebooting the Chromecast, firmware seems to be up to date and...

  • Casual Listener
  • Connected to my Chromecast via a Nexus 5X, have tried iPhone 6s plus and songs seem to pause after about 30 seconds. Skipping ahead a few seconds fixes this, but it's rather annoying. Tried reboot...
  • kittenmcnugget
  • Regular
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play in Chromecast Audio Groups with Vizio Soundbar

I've contacted Google and Vizio for this issue and both were clueless. I purchased VIZIO SB3821-C6 2.1 Channel Sound Bar with Chromecast built in. I created a group to a speaker in my kitchen using a standard Chromecast Audio. I can cast to each fine...

  • Casual Listener
  • I've contacted Google and Vizio for this issue and both were clueless.    I purchased VIZIO SB3821-C6 2.1 Channel Sound Bar with Chromecast built in. I created a group to a speaker in my ...
  • magnusholmqvist
  • Spotify
  • 1917 Views
  • 13 replies
  • 5 likes
  • 1917 Views
  • 13 replies
  • 5 likes

[Playlists] Daily mix and Amazon echo

I have been having problems with the daily mix feature not removing tracks and artists.I would remove a track, spotify says that track won't be played in my daily mix.Then the track reappears immediately in my daily mix playlist.I have discovered tha...

  • Visitor
  • I have been having problems with the daily mix feature not removing tracks and artists. I would remove a track, spotify says that track won't be played in my daily mix. Then the track reappears imm...
  • 1281 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 1281 Views
  • 0 replies
  • 0 likes

How do i create playlists on Samsung Smart TV?

how do i create playlist folders using the samsung smart tv remote for the. samsung tv spotify app?

  • Visitor
  • how do i create playlist folders using the samsung smart tv remote for the. samsung tv spotify app?
  • jkdkj345
  • Newbie
  • 7425 Views
  • 4 replies
  • 1 likes
  • Samsung
  • 7425 Views
  • 4 replies
  • 1 likes

Spotify Web + Google Chrome with Easy Auto Refresh Extension

Reproduction Steps1. Open Google Chrome and install Easy Auto Refresh Extension. 2. Set the refresh countdown to 10 or 20.3. Open another Google Chrome or Incognito and play music thru Spotify Web.4. When Google Chrome refreshes its link thru the ref...

  • Newbie
  • Reproduction Steps 1. Open Google Chrome and install Easy Auto Refresh Extension.  2. Set the refresh countdown to 10 or 20. 3. Open another Google Chrome or Incognito and play music thr...
  • 1207 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 1207 Views
  • 0 replies
  • 0 likes

Como hacer para instalar spotify en la memoria interna pero que descargue las canciones en la SD?

Spotify para Windows 10 mobileI want install spotify at internal memory but it has few space, while SD has 16 GB Quiero instalar spotify en la memora interna, pero como tiene poco espacio, que las canciones las descargue en la SD, que tiene 16 GB

  • Gig Goer
  • Spotify para Windows 10 mobile I want install spotify at internal memory but it has few space, while SD has 16 GB   Quiero instalar spotify en la memora interna, pero como tiene poco espacio,...
  • 435 Views
  • 0 replies
  • 0 likes
  • Other
    WP 8
  • 435 Views
  • 0 replies
  • 0 likes

Solved!! Missing / removed radio and activity on web player?

A couple days ago both the radio feature and the activity bell disappeared from the web player. What happened? I use both features a ton, since I listen to music at work where I don't like to download a native app. The help docs haven't been updated ...

  • Regular
  • A couple days ago both the radio feature and the activity bell disappeared from the web player. What happened? I use both features a ton, since I listen to music at work where I don't like to downloa...
  • kburton7
  • Casual Listener
  • 891 Views
  • 2 replies
  • 1 likes
  • Web Player
  • 891 Views
  • 2 replies
  • 1 likes

Has radio been removed from the web player?

Last week I noticed that the radio button has disappeared from the web player. It's also not possible to launch a radio station from the context menu of a song or artist. I could confirm this on two PCs using Firefox and Windows. That's really strang...

  • Newbie
  • Last week I noticed that the radio button has disappeared from the web player. It's also not possible to launch a radio station from the context menu of a song or artist. I could confirm this on two ...
  • kburton7
  • Casual Listener
  • 802 Views
  • 2 replies
  • 1 likes
  • Web Player
  • 802 Views
  • 2 replies
  • 1 likes

Music from computer not downloading to iPhone.

Hi! I have a problem with donwloading my local music from computer to my iPhone. It worked for me all the time but when I want to do it now it's impossible. When i play music on computer and click on my iPhone to listen on it, it says that music was ...

  • Casual Listener
  • Hi!   I have a problem with donwloading my local music from computer to my iPhone. It worked for me all the time but when I want to do it now it's impossible. When i play music on computer and...
  • migrad5
  • Casual Listener
  • 395 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 395 Views
  • 3 replies
  • 0 likes

offline use

I am so about ready to cancel my subscription. I've wrote about this before, Spotify is following bands that I have never hit follow. This happens at least once a month for me now. If I follow like 25 bands, one day it will say I'm following 55 bands...

  • Regular
  • I am so about ready to cancel my subscription. I've wrote about this before, Spotify is following bands that I have never hit follow. This happens at least once a month for me now. If I follow like 2...
  • 313 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 313 Views
  • 0 replies
  • 0 likes

Shuffle and Replay turn off when beginning a new song (Web Player)

Because the Queue function is missing as I posted about here, I've been manually starting certain songs I want to listen to. However, when I do this the Shuffle and Replay toggles are turned off entirely. I use this as more of a skip because the play...

  • Regular
  • Because the Queue function is missing as I posted about here, I've been manually starting certain songs I want to listen to. However, when I do this the Shuffle and Replay toggles are turned off enti...
  • 311 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 311 Views
  • 0 replies
  • 0 likes

Chromecast interrupts while music continues silently

I'm using a newly purchased Chromecast Audio together with both my iPhone 5 and a MaxBook Pro. I am experiencing the following issue: Given:I selected the Google Chromecast as a streaming device and the music streams as expected via the chromecast. T...

  • Newbie
  • I'm using a newly purchased Chromecast Audio together with both my iPhone 5 and a MaxBook Pro. I am experiencing the following issue:   Given: I selected the Google Chromecast as a streaming ...
  • kittenmcnugget
  • Regular
  • 718 Views
  • 2 replies
  • 2 likes
  • 718 Views
  • 2 replies
  • 2 likes

Playstation 4 songs repeating/skipping

Spotify is not working properly on my PS4. Some songs will repeat about 3/4 through. Also, when trying to clicking the next button to go to the next song, it will often skip several songs (and also prevent you from going back).This has been going on ...

  • Casual Listener
  • Spotify is not working properly on my PS4. Some songs will repeat about 3/4 through. Also, when trying to clicking the next button to go to the next song, it will often skip several songs (and also p...
  • johanlennon
  • Music Fan
  • 1513 Views
  • 5 replies
  • 3 likes
  • 1513 Views
  • 5 replies
  • 3 likes

Solved!! How to get local files available for offline mode on mobile?

I recently downloaded Animal Collectives Here Comes the Indian for spotify, and have it saved to my music and all of that. On my phone, however, it does not pop up as available for offline streaming, and there is no visisble way for me to do this. Do...

  • Newbie
  • I recently downloaded Animal Collectives Here Comes the Indian for spotify, and have it saved to my music and all of that. On my phone, however,  it does not pop up as available for offline stre...
  • hopethishelps
  • Newbie
  • 22750 Views
  • 5 replies
  • 1 likes
  • music
  • 22750 Views
  • 5 replies
  • 1 likes

Daily Mix reset

By accident I've deleted an artist out of my Daily Mix playlist. Is there a way to get him back in my list?

  • Newbie
  • By accident I've deleted an artist out of my Daily Mix playlist. Is there a way to get him back in my list?
  • VanHalenBR
  • Regular
  • 3583 Views
  • 3 replies
  • 20 likes
  • 3583 Views
  • 3 replies
  • 20 likes

Superuser Contribution Make a playlists for an artist

Hi Everyone, my name is Emilce and I need to create a few playlists for a Artist page, so I don´t know which are the steps to do this. Thanks a lot

  • Casual Listener
  • Hi Everyone, my name is Emilce and I need to create a few playlists for a Artist page, so I don´t know which are the steps to do this. Thanks a lot
  • emiruiz86
  • Casual Listener
  • 322 Views
  • 2 replies
  • 0 likes
  • music
  • 322 Views
  • 2 replies
  • 0 likes

Spotify song view!

Hi! In the last 2 days I play a song on spotify about 4-5 times but today the views of this song remain unchanged! Why? Someone could help me? Thanks

  • Newbie
  • Hi! In the last 2 days I play a song on spotify about 4-5 times but today the views of this song remain unchanged! Why? Someone could help me? Thanks
  • 265 Views
  • 0 replies
  • 0 likes
  • Other
  • 265 Views
  • 0 replies
  • 0 likes

Spotify & Beosound 5 Bang Olufsen

Buongiorno, volevo sapere se vi sono problemi di licenza tra Spotify e Bang&Olufsen.Il Beosound 5 non legge più da qualche giorno la playlist e si bloccano tutte le funzioni dell'impianto.Grazie

  • Newbie
  • Buongiorno, volevo sapere se vi sono problemi di licenza tra Spotify e Bang&Olufsen. Il Beosound 5 non legge più da qualche giorno la playlist e si bloccano tutte le funzioni dell'impianto. Gra...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

How do you get Spotify to add songs that aren't there?

I love this new song I just heard, but it's not on spotify and Shazaam doesn't recognize it. How do you request songs to be added to spotifySong: SOMO (Trap VIP)Artist: Fabian MazurI got it from YouTube on the channel Trap Nation

  • Newbie
  • I love this new song I just heard, but it's not on spotify and Shazaam doesn't recognize it. How do you request songs to be added to spotify Song: SOMO (Trap VIP) Artist: Fabian Mazur I got it...
  • Alec10
  • Newbie
  • 8964 Views
  • 4 replies
  • 0 likes
  • 8964 Views
  • 4 replies
  • 0 likes