Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Just wondering if anyone else is having problems with the Spotify search function via their Onkyo CR-N755 unit? I noticed it had been a bit hit-and-miss over the last week or so, but doesn't seem to be working at all at the moment.
I can play stuff that I've previously Starred or Created Playlist for, but can't search.
I've tried rebooting everything, uninstalling the app, logging out and back in to Spotify cia the unit, all without luck.
I have same problem on my Maranzt NR1603 receiver. So it doesn't seem to be manufacturer spesific problem.
Roku Search issue thread mentions Spotify has deprecated their Metadata API, so it's affecting a lot of systems.
Thankfully, I can access Artists, Albums, Tracks and Playlists. Completely unable to search, though. Adding new albums and tracks via similar artists, although, that won't work for new artists in a lot of cases.
how long will the issue be there?
I got Onkyo tech on a call who duplicated it in his lab but seemed to have no prior knowledge of the issue. He promised me a call back when he gets more info...It's on both my Onkyo receivers...so not just you. I thought I was going nuts for a minute..
Just tried to seach Spotify on my Roku and that's not working either...I bet all of their third party apps are down and I can't imagine how many folks are affected...
A reminder that since the "starred" songs and Playlists do still appear on the Onkyo/Roku whatever apps,, you can save songs on your computer, phone., tablet on Spotify, then access them from your receiver or other no Spotify app. It's not nearly as effortless as using the app, but it'll do until Spotify figures this out.
Has anyone reported it directly to Spotify?...I would think this would create thousands of calls...
I thought this is the official spotify forum?
Well I finally got more info out of Spotify. Here's what they said (regarding the Onkyo problem, which seems to be the same as the Roku one):
"After checking this out, it’s likely that this is down to some recent changes in our API. Developers will need to migrate over. There’s some more info on this here: https://developer.spotify.com/technologies/metadata-api/ …. We'd recommend reaching out to Onkyo on this. For now, we'd recommend saving tracks to Your Music, or into playlists to listen on your Onkyo device. We'd also like to offer you a free month of Premium to make up for any confusion. Sound good? /B"
I've told them it's not on - they can't just switch something off which stops paying customers using rhe service and then expecting others to change their software to accomodate them. Complete arrogance.
And of course, Onkyo are impossible to get hold of! I'm off to cancel my subscription right now!
I'm always a little bit more satisfied when I know its not because of my devices...
Weird how Spotify wants the customer to alert Onkyo...you'd think this would be something they would take responsibility for.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…