Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello, i have a bmw x1 2017, with Spotify and bmw comnected drive.
From today the spotify logo, it appears only half, as if there were problems in the visualization. Until now everything was ok, I did some tests to see if they were the pixels on the screen, but they have nothing to do with it. Can you help me?
Thanks
Hey @Matt1892.
Thanks for getting in touch!
We are aware of an issue with the Spotify integration with ConnectedDrive. Feel free to contribute in this topic where we gather information from affected users and keep everybody up-to-date. We'll get this sorted as soon as possible.
Sorry for the inconvenience. Let us know if you have further questions.
Have a nice day!
Hey, I am having the exact same problem! The Spotify logo and the icons on the left hand size are now double the size. Sometimes playlists arenโt loading up until I come back out of the app and go back in. Then after playing a few songs, the screen will freeze on a song and only show that song title and album cover even though Iโve skipped to the next song and thatโs now playing. Are you having all these issues too or just the enhanced Spotify logo? I legit was about to launch my phone out the window it was driving me mad ๐คฃ
Hey @LXWISEVANS.
Thanks for getting in touch ๐
We are still looking into this. Make sure to head to the link @Guido provided above to stay updated.
Take care!
Yes my logo is also showing half when will this be sorted?
Half spotify logo. It looks bigger than before...
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ