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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1354 Views
  • 13 replies
  • 4 likes
  • Other
  • 1354 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17511 Views
  • 8 replies
  • 1 likes
  • Other
  • 17511 Views
  • 8 replies
  • 1 likes

Solved!! will downloaded playlists go away when i downgrade from premium

unfortunately I haven’t even used my three month free premium for my iPhone 6 and it expires in a few days. I am unemployed and cannot afford to renew.I had created several playlists From Shazam, and then also found many existing genre playlists. Fir...

  • Newbie
  • unfortunately I haven’t even used my three month free premium for my iPhone 6 and it expires in a few days. I am unemployed and cannot afford to renew. I had created several playlists From Shazam, a...
  • Nico
  • Community Legend
  • 2166 Views
  • 1 replies
  • 0 likes
  • music
  • 2166 Views
  • 1 replies
  • 0 likes

keeps redirecting to Enable player in your browser

Operating System(Ubuntu 18.04.1 LTS) My Question or Issue After login i get redirected to https://open.spotify.com/browse/featured and am being asked to enable "Allow site to play protected content" which is already enabled in my chrome and it is not...

  • Casual Listener
  •   Operating System (Ubuntu 18.04.1 LTS)   My Question or Issue  After login i get redirected to https://open.spotify.com/browse/featured and am being asked to enable "Allow s...
  • Nico
  • Community Legend
  • 2977 Views
  • 6 replies
  • 4 likes
  • Other
  • 2977 Views
  • 6 replies
  • 4 likes

Massive Lockout

PlanFree & PremiumCountry PolandDeviceIn my case laptopOperating SystemWindows 10 My Question or IssueToday i was out of the university with a bunch of friends that we were hearing spotify as premium and free, first wile someone was hearing music for...

  • Newbie
  • Plan Free & Premium Country  Poland Device In my case laptop Operating System Windows 10   My Question or Issue Today i was out of the university with a bunch of friends that ...
  • rekle
  • Roadie
  • 361 Views
  • 1 replies
  • 1 likes
  • Connect
    Other
  • 361 Views
  • 1 replies
  • 1 likes

Tracks suddenly greyed out?

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 7 My Question or Issue Why are the bonus tracks on Shine A Light by the Rolling Stones (and the album intro + encores) greyed out? I was able to listen to them fine earlier this evening/before.

  • Casual Listener
  • Plan Premium Country Canada Device PC Operating System Windows 7   My Question or Issue  Why are the bonus tracks on Shine A Light by the Rolling Stones (and the album intro + enc...
  • Nico
  • Community Legend
  • 732 Views
  • 7 replies
  • 0 likes
  • Other
  • 732 Views
  • 7 replies
  • 0 likes

Solved!! how do you delete multiple songs at once?

PlanFreeCountry U.S.DevicePCOperating SystemWindows 10My Question or Issue how do you delete multiple songs at once in a playlist? been trying for a few weeks and can't figure it out

  • Regular
  •   Plan Free Country  U.S. Device PC Operating System Windows 10 My Question or Issue  how do you delete multiple songs at once in a playlist? been trying for a few weeks and ...
  • Nico
  • Community Legend
  • 35933 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 35933 Views
  • 1 replies
  • 1 likes

playlist

 how can I migrate playlists from other streaming services to spotify 

  • Newbie
  •   how can I migrate playlists from other streaming services to spotify 
  • Nico
  • Community Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • music
  • 325 Views
  • 1 replies
  • 0 likes

Spotify restarting on LG UJ701V

PlanPremiumCountryRO DeviceLG webOS TV UJ701VOperating System04.70.85 My Question or Issue Spotify restarts randomly when playing.Usually it happens at the end of a song, so instead of jumping to the next song Spotify restarts (Spotify logo appears, ...

  • Casual Listener
  • Plan Premium Country RO  Device LG webOS TV UJ701V Operating System 04.70.85   My Question or Issue  Spotify restarts randomly when playing. Usually it happens at the end of...
  • Nico
  • Community Legend
  • 1147 Views
  • 3 replies
  • 0 likes
  • Other
  • 1147 Views
  • 3 replies
  • 0 likes

Removing devices from Spotify

I have a premium plan in the U.S. I showed a friend spotify on their Alexa account and signed into my spotify for them over dinner one night. Now, all of their Amazon Echos show up in my "listen on" selection. I removed the Amazon Alexa app from my "...

  • Casual Listener
  • I have a premium plan in the U.S.   I showed a friend spotify on their Alexa account and signed into my spotify for them over dinner one night. Now, all of their Amazon Echos show up in my "li...
  • Nico
  • Community Legend
  • 828 Views
  • 2 replies
  • 0 likes
  • Other
  • 828 Views
  • 2 replies
  • 0 likes

No Daily Mix on Samsung Smart TV

Plan: PremiumCountry: Chile DeviceSamsung Smart TV - UE55MU6100 My Question or Issue:I use Spotify on a Samsung Smart TV but I cannot find the "Daily Mix" section on it. Is this on purporse, or is there something I am missing? Many thanks.

  • Casual Listener
  •   Plan: Premium Country: Chile   Device Samsung Smart TV - UE55MU6100   My Question or Issue: I use Spotify on a Samsung Smart TV but I cannot find the "Daily Mi...
  • Nico
  • Community Legend
  • 506 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 506 Views
  • 1 replies
  • 0 likes

Can't hear and add a song

Plan: PremiumCountry: Israel Devices: Nexus 6P\ Macbook Pro 15' 2012Operating Systems: Android 8.1\ MacOS High Sierra 10.13.6 My Question or Issue:Hi everyone, I'm new here and on Spotify, and just started to add and download my playlist. I've notice...

  • Newbie
  • Plan: Premium Country: Israel   Devices: Nexus 6P\ Macbook Pro 15' 2012 Operating Systems: Android 8.1\ MacOS High Sierra 10.13.6   My Question or Issue: Hi everyone, I'm new he...
  • Nico
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • music
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Genres

Is there a way to "create" your own genreI would like to browse in other genres than the ones made by Spotify till now. If there is a way to add a sorting algorithm to the Android app, it would be great.If not it would be good if Spotify could add mo...

  • Casual Listener
  • Is there a way to "create" your own genre I would like to browse in other genres than the ones made by Spotify till now.  If there is a way to add a sorting algorithm to the Android app, it wo...
  • Jemi
  • Spotify Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • music
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution prepaid premium & headspace

Hi, Is it possible to add headspace to an existing prepaid premium subscription?Can't find a way to do that so I wonder if it's possible if your premium Spotify subscription is a prepaid one. R.

  • Casual Listener
  • Hi,   Is it possible to add headspace to an existing prepaid premium subscription? Can't find a way to do that so I wonder if it's possible if your premium Spotify subscription is a prepaid o...
  • Jemi
  • Spotify Legend
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see podcasts on fire stick

PlanPremiumCountry USDeviceSamsung TV - Amazon Firestick / Android (Samsung S7) / Windows ClientOperating SystemSamsung TV - Amazon Firestick / Android (Samsung S7) / Windows My Question or Issue Just curious if anyone else has this issue. Whenever I...

  • Casual Listener
  • Plan Premium Country  US Device Samsung TV - Amazon Firestick / Android (Samsung S7) / Windows Client Operating System Samsung TV - Amazon Firestick / Android (Samsung S7) / Windows ...
  • Jemi
  • Spotify Legend
  • 1375 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 1375 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist is apparently hidden for me?

PlanFree/PremiumCountryBrazilDeviceMoto G4, Spotify PC.Operating SystemAndroid 7, Windows 10. My Question or IssueI used to listen to this playlist, then all of the sudden, it just doesn't appear to me anymore. Luckily, Google still has it in its rec...

  • Newbie
  • Plan Free/Premium Country Brazil Device Moto G4, Spotify PC. Operating System Android 7, Windows 10.   My Question or Issue I used to listen to this playlist, then all of the sudden, i...
  • Jemi
  • Spotify Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • Other
  • 327 Views
  • 1 replies
  • 0 likes

Solved!! web player issue

PlanFree/PremiumCountryusaDevicechromeOperating Systemwindows 2012My Question or Issueweb playerhelloafter login and clicking on webplayerthis image show step of the web playerusing chrome or internet explorerhelp please

spotify logo.PNG
  • Regular
  • Plan Free/Premium Country usa Device chrome Operating System windows 2012 My Question or Issue web player hello after login and clicking on webplayer this image show step of the web p...
  • Nico
  • Community Legend
  • 1667 Views
  • 12 replies
  • 0 likes
  • music
  • 1667 Views
  • 12 replies
  • 0 likes

Superuser Contribution Update from app and computer

Hello everyone,I am a bit upset because i am currently adding or deleting songs to do m'y playlist. I start on m'y computer then i went on m'y Phone. All the songs i deleted on m'y Spotify on m'y laptop are still on on m'y spotify in my phone. How up...

  • Visitor
  • Hello everyone, I am a bit upset because i am currently adding or deleting songs to do m'y playlist. I start on m'y computer then i went on m'y  Phone. All the songs i deleted on m'y Spotify o...
  • Jemi
  • Spotify Legend
  • 575 Views
  • 1 replies
  • 0 likes
  • Connect
  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android version on Chromebook won't sync local files

Hi. I have a Google Pixelbook with Chrome OS running the android version of Spotify, and I have a premium subscription. I'm trying to transfer some local files on my old Macbook Air, so I followed the official instructions, put these tracks in a play...

  • Casual Listener
  •   Hi. I have a Google Pixelbook with Chrome OS running the android version of Spotify, and I have a premium subscription. I'm trying to transfer some local files on my old Macbook Air...
  • Jemi
  • Spotify Legend
  • 1376 Views
  • 5 replies
  • 0 likes
  • Other
  • 1376 Views
  • 5 replies
  • 0 likes

Superuser Contribution Queue goes to top the playlist when removing a song while playing using Connect

Hi, first post here,premium user on Android + Windows. This may seem very specific so I couldn't find anything on it, but it is so so annoying and important, I'm sure many people suffer from it. When I play a playlist on one device (my living room PC...

  • Regular
  • Hi, first post here, premium user on Android + Windows.   This may seem very specific so I couldn't find anything on it, but it is so so annoying and important, I'm sure many people suffer fr...
  • Jemi
  • Spotify Legend
  • 565 Views
  • 3 replies
  • 0 likes
  • Connect
  • 565 Views
  • 3 replies
  • 0 likes

Web Player plays wrong song

Good afternoon, unfortunately, there is a bug in Web Player (Windows 10, latest Firefox): if I hit play next to a song of my favourite songs playlist it plays the on under it, or up to 4 times under it. Anyone know what to do? Thanks

  • Composer
  • Good afternoon,   unfortunately, there is a bug in Web Player (Windows 10, latest Firefox): if I hit play next to a song of my favourite songs playlist it plays the on under it, or up to 4 tim...
  • songassistant
  • Composer
  • 582 Views
  • 2 replies
  • 0 likes
  • 582 Views
  • 2 replies
  • 0 likes

Cancel my own music

Hello guys, I see that my own music album is on Spotify (it's possible that I uploaded it here few years ago but I don't remember).Is there a way to remove all my tracks from Spotify?

  • Newbie
  • Hello guys,    I see that my own music album is on Spotify (it's possible that I uploaded it here few years ago but I don't remember). Is there a way to remove all my tracks from Spotify...
  • Nico
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • music
  • 374 Views
  • 1 replies
  • 0 likes