Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium Family
Country
Brazil
Device
Amazon Echo Dot 4th Generation
My Question or Issue
Hi, I've been having issues connecting to my Amazon Echo Dot (4th Gen). I use it often as a speaker for Spotify along with my other Amazon devices (namely other 3rd Gen Echo Dot), and recently I've noticed that when I try using the 'Play' command through the Spotify API to start streaming on my 4th Gen, there's simply no answer.
I've checked my Amazon Alexa settings to make sure that the Spotify skill was properly linked to my account (it was), and I have also noticed that it's only when I try opening the "Connect to a device" screen on my Spotify app and leaving it open for a few seconds that my 4th Gen Echo Dot shows up and becomes available for selection. This particular behavior gives me the impression that this proccess of searching for devices "wakes" the Echo Dot up, and only then makes it available for streaming.
Again, this seems to be a problem exclusively related to the 4th Gen, as this behavior is not observable in any of my other devices (i.e the 3rd Gen Echo Dot).
Echo 5th generation is now available.
Has anyone been able to test whether these annoying problems have been eliminated.
I'm not counting on it, but as we all know, hope dies last
A message from Spotify on how to proceed on the subject would be nice.
Unfortunately, it gives the impression that nothing is being done here.
Or was the problem fixed long ago, and I'm stupid about that
to notice.
It is 2024, has the problem with Spotify not playing well with Echo 4th gen been fixed yet? Because I am looking fora kitchen speaker and if the Echo gen 4 doesn’t play well w Spotify then I won’t buy it. In that case, any recommendations for a different speaker that has premium sound? I play all kinds of music but particularly classical including 21st century modern.
Amazon Devices are not the best choice to use with Spotify.
What a joke. October 2024 and the last answer I find here is that I shouldn't use Spotify with my echo. I have 3 different gens and only the 4th Gen has this issue. The rest are available no problem. I'm a software developer. Make the code open source and I'll fix it myself, ffs. 🙄
WHat am I paying for here! Why does this not work
Yes, it really is a joke
Spotify is sitting this problem out.
But the main thing is to raise the price!!!
Disgusting how they treat their customers!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…