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Spotify group session code wont show up and the link doesnt work

Spotify group session code wont show up and the link doesnt work

Ive never had issues with the group session until these last few months. Ive tried to uninstall, as well as a clean reinstall and it still will not work. I've tried from my phone (samsung s21+) and my tablet (samsung tab a7) and neither will allow me to share a valid code for the group session. In addition, the spotify scan code thing wont show up at all
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8 Replies

Hey there,

 

Thanks for reaching out about this in the Community.

 

The Group Session feature is still in beta testing, so it might change over time. Currently you should be able to create and join group sessions via a shareable link. Can you let us know what happens if you share the link to a group session with your friends - do they get an error message?

 

Currently the scannable code is not available as an option. Note that a lot of users want to see it back and we've passed on this feedback to the teams working on making the Group Session better.

 

Keep us posted on how you get on.

AlexModerator
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So i've tried with 3 different friends, all they get from me is a "listening is everything"link that takes me to a page that offers premium (note that I have the premium)

Hi there @Bluejay221,

 

Thank you for your reply in this thread. 

 

Just to confirm, did you follow these steps correctly?

 

We'll keep an eye out for your reply.

 

Take care!

JeremyModerator
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That is correct. I've tried doing another clean reinstall and its still not working correctly for me

Hey @Bluejay221,

 

Thank you for confirming the information.

 

If you have a Premium subscription already but the system is asking you to purchase it again, most likely the invite is being accepted with a different account opened by mistake.


First, we'd recommend logging out from your Account page and from the Spotify app before accepting the group session. Once logged out, the system will ask you for login credentials to join the group session. Make sure to use the Premium account to log back in.

 

Let us know how it goes. 

OscarDCModerator
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This does not work either. It has me log in then takes me to the home page of the spotify app without joining any session

Hey @Bluejay221,

 

Thanks for keeping us updated and thanks for your cooperation.

 

Could you create a video recording of your experience with the invitation to a Group session and share it with us, so we can get a better understanding on the issue you're facing?

 

Keep us posted,

 

Cheers!

ElenaModerator
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Im not sure what I did different but I did another clean reinstall and its working. 

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