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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1533 Views
  • 15 replies
  • 5 likes
  • Other
  • 1533 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17571 Views
  • 8 replies
  • 1 likes
  • Other
  • 17571 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Can't play any more on lg web os 05.20.01

PlanFree/PremiumCountry DeviceLg tv sk8000plbsOperating SystemLg web os 05.20.01 My Question or IssueButton "play" won't work any more

  • Newbie
  • Plan Free/Premium Country   Device Lg tv sk8000plbs Operating System Lg web os 05.20.01   My Question or Issue Button "play" won't work any more
  • Mihail
  • Spotify Legend
  • 841 Views
  • 1 replies
  • 1 likes
  • Other
    TV
  • 841 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't Login Using 'Sign In With Apple' on Playstation 4

PlanPremiumCountryUnited StatesDeviceSony Playstation 4Operating SystemSony Playstation 4My Question or IssueI created my Spotify account using the 'Sign In/Continue with Apple' function. I cannot seem to sign in to any non-Apple devices, including m...

  • Visitor
  •   Plan Premium Country United States Device Sony Playstation 4 Operating System Sony Playstation 4 My Question or Issue I created my Spotify account using the 'Sign In/Continue with Ap...
  • Alex
  • Spotify Legend
  • 1021 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 1021 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mixes not refreshing at all + A word about shuffling

PlanPremium (Duo)CountryPolandDevicePC/Oneplus7Operating SystemWindows 10/Android 10 My Question or IssueAs I mentioned - all of my 6 daily mixes are frozen with the same songs for several weeks or even months now, and it's **bleep** ridiculous, due ...

  • Visitor
  •   Plan Premium (Duo) Country Poland Device PC/Oneplus7 Operating System Windows 10/Android 10   My Question or Issue As I mentioned - all of my 6 daily mixes are frozen with the ...
  • Ver
  • Spotify Legend
  • 438 Views
  • 1 replies
  • 1 likes
  • Other
  • 438 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Fire TV Stick 4K] Spotify is cycling through every track I recently played.

Device: Fire TV Stick 4KPlan: Student PremiumCountry/Language: Germany/German I don't often use my Fire TV stick for Spotify. I mainly use Spotify on my phone (android). However, when I want to play music on my Fire TV stick, the view that shows the ...

  • Visitor
  •   Device: Fire TV Stick 4K Plan: Student Premium Country/Language: Germany/German   I don't often use my Fire TV stick for Spotify. I mainly use Spotify on my phone (android). However,...
  • Mihail
  • Spotify Legend
  • 2805 Views
  • 2 replies
  • 1 likes
  • music
  • 2805 Views
  • 2 replies
  • 1 likes

Track Removed Without Permission

How could something like this happen to me? https://open.spotify.com/track/1CzfOgqwRlYIdkeH0HUnMY

  • Newbie
  • How could something like this happen to me?   https://open.spotify.com/track/1CzfOgqwRlYIdkeH0HUnMY
  • Billy-J
  • Spotify Star
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Solved!! Cannot get my 3 Spotify Premium months (from AD)

PlanFreeCountryItalyDeviceAsus LaptopOperating SystemWindows 10VersionLatest My Question or IssueI was listening music as always on my laptop and an ad appeared, it said that if I had completed a survey I would have received 3 Spotify Premium months ...

  • Regular
  • Plan Free Country Italy Device Asus Laptop Operating System Windows 10 Version Latest   My Question or Issue I was listening music as always on my laptop and an ad appeared, it said ...
  • KLVB
  • Regular
  • 1114 Views
  • 2 replies
  • 0 likes
  • Other
  • 1114 Views
  • 2 replies
  • 0 likes

Superuser Contribution Web player won’t load due to Snapchat block

PlanPremiumCountryUSADevicePC, Microsoft EdgeOperating SystemWindows 10 My Question or IssueMy employer allows Spotify through its proxy but blocks Snapchat. If I open the Web Player, I just get a black page. Running the Developer Tools shows that Sn...

  • Casual Listener
  •   Plan Premium Country USA Device PC, Microsoft Edge Operating System Windows 10   My Question or Issue My employer allows Spotify through its proxy but blocks Snapchat. If I ope...
  • Ver
  • Spotify Legend
  • 1074 Views
  • 1 replies
  • 0 likes
  • 1074 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Web: Songs not playable for more than 9 seconds, Songs in playlists not selectable

PlanPremiumCountryGermanyDeviceVivaldi Browser (Chrome-based)Operating SystemWindows 10 My Question or IssueWhen selecting a song in any playlist, the song attempts to start but immediately wanders to the next one in the list for a random number of t...

  • Visitor
  • Plan Premium Country Germany Device Vivaldi Browser (Chrome-based) Operating System Windows 10   My Question or Issue When selecting a song in any playlist, the song attempts to start ...
  • Ivan
  • Spotify Legend
  • 1115 Views
  • 1 replies
  • 1 likes
  • Other
  • 1115 Views
  • 1 replies
  • 1 likes

Superuser Contribution Changed providers; Won't let me update to new RSS feed

This morning I updated the Apple Podcasts rss feed for our podcast from a Libsyn RSS feed to a bCast RSS feed. That went just fine. Then I came over to Spotify to do the same. Unfortunately, when I click on my catalog, then my podast, then tell it I ...

  • Visitor
  • This morning I updated the Apple Podcasts rss feed for our podcast from a Libsyn RSS feed to a bCast RSS feed. That went just fine.   Then I came over to Spotify to do the same. Unfortunately,...
  • Alex
  • Spotify Legend
  • 2054 Views
  • 1 replies
  • 0 likes
  • Other
  • 2054 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't control volume on Xbox One via Connect (second thread?!)

A moderator has requested we make *another* thread regarding this issue , after Spotify responded to the previous thread with "this is the expected behaviour". Here is the link to the original thread: https://community.spotify.com/t5/Other-Partners-W...

  • Regular
  • A moderator has requested we make *another* thread regarding this issue , after Spotify responded to the previous thread with "this is the expected behaviour".   Here is the link to the origin...
  • RaikouWolf
  • Regular
  • 482 Views
  • 2 replies
  • 2 likes
  • Connect
    Other
  • 482 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify for Mac: issues

I've always been experiencing problems with Spotify for Mac. I DO see my playlist section and CAN play my own playlists. But the rest of the menu on the left is not working at all. Basically, clicking on one of these items from the menu only results ...

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  • Visitor
  • I've always been experiencing problems with Spotify for Mac. I DO see my playlist section and CAN play my own playlists. But the rest of the menu on the left is not working at all. Basically, clickin...
  • Ver
  • Spotify Legend
  • 308 Views
  • 1 replies
  • 1 likes
  • Other
  • 308 Views
  • 1 replies
  • 1 likes

Superuser Contribution Control music from Spotify while playing on Alexa

PlanPremiumCountryCanadaDeviceiPhone 8 plus and Alexa Echo My Question or IssueI have a few Alexa devices set to play to a multi room group.I want to start playing from Spotify, then push music out to the multi room group so that I can control the mu...

  • Newbie
  • Plan Premium Country Canada Device iPhone 8 plus and Alexa Echo     My Question or Issue I have a few Alexa devices set to play to a multi room group. I want to start playing from...
  • Ver
  • Spotify Legend
  • 757 Views
  • 1 replies
  • 0 likes
  • music
  • 757 Views
  • 1 replies
  • 0 likes

[All Platforms][Connect] Spotify Connect not working with dualband routers, lock all devices?

Have as most people a mixed home setup with spotify connect devices; iphones, chromecast audio/ultra, onkyo, ipads, samsung, google Nest etc. 2 dualband routers (one acts as wire connected AP), Gb ethernet (about 20 wired devices, about 15 on Wi-Fi) ...

  • Regular
  • Have as most people a mixed home  setup with spotify connect devices; iphones, chromecast audio/ultra, onkyo, ipads, samsung, google Nest etc. 2 dualband routers (one acts as wire connected AP),...
  • ljo002
  • Regular
  • 374 Views
  • 2 replies
  • 0 likes
  • All Platforms
    Connect
  • 374 Views
  • 2 replies
  • 0 likes

Superuser Contribution [ERROR] Web Player can't handle my nickname (probably every nicknames with '#')

I have nickname #[some numbers]. In the web player when I click on 'Liked Songs Profile' browser open not my profile page, but [somenumbers]. The hashtag is missing. Also when I click 'Liked Songs', the page is opening but after I click play songs it...

  • Casual Listener
  • I have nickname #[some numbers]. In the web player when I click on 'Liked Songs Profile' browser open not my profile page, but [somenumbers]. The hashtag is missing.   Also when I click &...
  • Mario
  • Spotify Legend
  • 1622 Views
  • 3 replies
  • 0 likes
  • Other
  • 1622 Views
  • 3 replies
  • 0 likes

Merchbar and unauthorized copies of my bands albums - help needed

Dear Community,a few months ago I saw an advertisement of merchbar.com at the bottom of my bands artist page. They offer 2 albums of my band in their shop . As I am the only legal source where to get physical copies of these 2 albums from, I contacte...

  • Newbie
  • Dear Community, a few months ago I saw an advertisement of merchbar.com at the bottom of my bands artist page. They offer 2 albums of my band in their shop . As I am the only legal source where to g...
  • Sebasty
  • Spotify Star
  • 809 Views
  • 1 replies
  • 2 likes
  • merchbar Metal
  • 809 Views
  • 1 replies
  • 2 likes

[Samsung TV][Other] Samsung TV Tizen app: no sound, controls not working (TU8500 model)

I have Samsung Smart TV UE55TU8500UX (TU85 series). Spotify app had been working for several weeks, after that it started to work like this:* Everything works normally until you start to play anything* After that, the player shows that a song is play...

  • Casual Listener
  • I have Samsung Smart TV UE55TU8500UX (TU85 series). Spotify app had been working for several weeks, after that it started to work like this: * Everything works normally until you start to play anyth...
  • vient
  • Casual Listener
  • 515 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung tv
  • 515 Views
  • 1 replies
  • 0 likes

[Android][Playlists] Song disappeaing from playlist.

Sometimes I find that songs in a playlist are no longer possible to listen to, which is understandable if the song is not available on Spotify anymore. However, it has happened a few times that when I search for that particular song with the same art...

  • Regular
  • Sometimes I find that songs in a playlist  are no longer possible to listen to, which is understandable if the song is not available on Spotify anymore. However, it has happened a few times that...
  • 240 Views
  • 0 replies
  • 0 likes
  • Android
    Playlists
  • 240 Views
  • 0 replies
  • 0 likes

Selectively quickly deleting albums off app and off local SD card

I have an Android Moto G4 Smartphone and Spotify premium, and have an external SD card where the spotify album files are sent when I download an album. I wish to get rid of a few as it's beggining to fill up. However how Spotify saves the offline fil...

  • Visitor
  • I have an Android Moto G4 Smartphone and Spotify premium, and have an external SD card where the spotify album files are sent when I download an album. I wish to get rid of a few as it's beggining to...
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

So does this work?

I noticed Spotify extensions are available on Twitch, but every time I stream, the stream is laggy, so I'm not sure if the Spotify Recently Played Twitch extension actually works. Can someone tell me if it does and how it works?Thanks. I will also li...

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  • Roadie
  • I noticed Spotify extensions are available on Twitch, but every time I stream, the stream is laggy, so I'm not sure if the Spotify Recently Played Twitch extension actually works. Can someone tell me...
  • 620 Views
  • 0 replies
  • 0 likes
  • 620 Views
  • 0 replies
  • 0 likes