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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 510 Views
  • 4 replies
  • 2 likes
  • Other
  • 510 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17159 Views
  • 8 replies
  • 1 likes
  • Other
  • 17159 Views
  • 8 replies
  • 1 likes

[Android][Other] Fix French translation for audio output scheduled shutdown

In French version, on the sleep timer screen, it is written "Arrêter l'entrée audio" which means "Stop audio input". But it should be "Stop audio output" instead ("Arrêter la sortie audio")

  • Visitor
  • In French version, on the sleep timer screen, it is written "Arrêter l'entrée audio" which means "Stop audio input". But it should be "Stop audio output" instead ("Arrêter la sortie audio")
  • 237 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 237 Views
  • 0 replies
  • 0 likes

Why my saved songs can’t play whenever i am not connected in wifi? (I have spotify premium)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jose_M
  • Spotify Star
  • 472 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect on Sonos

PlanPremiumCountryGermanyDevice(Android 10, Web Player on Chrome Linux)Operating System(iAndroid 10. Linux Mint 20) My Question or IssueSpotify connect is not working when trying to connect to any somos device. No sonos device is shown up in the list...

  • Visitor
  • Plan Premium Country Germany Device (Android 10, Web Player on Chrome Linux) Operating System (iAndroid 10. Linux Mint 20)   My Question or Issue Spotify connect is not working when tr...
  • Xenia
  • Moderator
  • 433 Views
  • 1 replies
  • 0 likes
  • Connect
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there a way to remove suggested playlists from homepage?

PlanPremiumCountryUK DeviceLaptop, Windows 10 on chrome browserOperating SystemWindows 10/Chrome My Question or IssueI want to be able to right click suggested playlists and remove them, and not have them show again - some of the thumbnails are not a...

  • Visitor
  •   Plan Premium Country UK   Device Laptop, Windows 10 on chrome browser Operating System Windows 10/Chrome   My Question or Issue I want to be able to right click suggested...
  • Elena
  • Moderator
  • 384 Views
  • 1 replies
  • 2 likes
  • music
    Other
  • 384 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify connect

HiI have spotify free and i use the web player, until recently i have been able to pick which of my 2 echo's i want to play on but now it only lets me play "on this web browser" or "everywhere", no option to player on a specific one. I have tried unl...

  • Visitor
  • Hi I have spotify free and i use the web player, until recently i have been able to pick which of my 2 echo's i want to play on but now it only lets me play "on this web browser" or "everywhere", no...
  • Elena
  • Moderator
  • 277 Views
  • 1 replies
  • 0 likes
  • Connect
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music improperly labeled as "E" for Explicit

Hi, I'm the lyricist and songwriter for a band which has had content on Spotify for more than 10 years. I noticed some time back that a few of my newer songs, again these are songs for which I myself wrote the lyrics, are labeled with an "E" for expl...

  • Visitor
  • Hi, I'm the lyricist and songwriter for a band which has had content on Spotify for more than 10 years. I noticed some time back that a few of my newer songs, again these are songs for which I myself...
  • Elena
  • Moderator
  • 356 Views
  • 1 replies
  • 0 likes
  • Other
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song audio partly missing

PlanPremiumGermany DeviceiPhone 11, iMac, MacBook Since some days, in the following song, the audio is missing from 1:16 and kicks in again at about 3:15. The song was playing fine before. I tried on different devices and also did a reinstall of Spot...

  • Newbie
  • Plan Premium Germany   Device iPhone 11, iMac, MacBook   Since some days, in the following song, the audio is missing from 1:16 and kicks in again at about 3:15. The song was playing...
  • Mario
  • Spotify Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • Other
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing playlists on facebook, no playlist picture to see?

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueI have changed a lot of playlist pictures and want to share my playlists on facebook, but now some playlists pictures are displayed in a facebook post and some are not, no...

  • Casual Listener
  • Plan Premium Country   Device Desktop Operating System Windows 10   My Question or Issue I have changed a lot of playlist pictures and want to share my playlists on facebook, but ...
  • Mario
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

I got an email welcoming me but I’ve been using this for years.

I just got an email as I said before. The email it said it was sent to was mine except there was a dot in between my first and last name (my email doesn’t have that). I was wondering if it was sent to me accidentally because I have been using Spotify...

  • Newbie
  • I just got an email as I said before. The email it said it was sent to was mine except there was a dot in between my first and last name (my email doesn’t have that). I was wondering if it was sent t...
  • Emilia_8
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • Other
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Spotify playlists in Genres

I'm on the Spotify Premium plan in the US and found several of my favorite playlists in various genres missing or not as extensive as it was previously. This is on all devices (Samsung Galaxy 8, Webplayer). What is going?

  • Casual Listener
  • I'm on the Spotify Premium plan in the US and found several of my favorite playlists in various genres missing or not as extensive as it was previously. This is on all devices (Samsung Galaxy 8, Webp...
  • Alex
  • Spotify Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Discover Weekly in Russia

Hi! I have been using Spotify since its launch in Russia. But the discover weekly playlist never appeared. I wanted to switch to premium, but now I have doubts, but do I need to? It's been a month and a half. How do I launch this playlist? Plan Free ...

  • Visitor
  • Hi! I have been using Spotify since its launch in Russia. But the discover weekly playlist never appeared. I wanted to switch to premium, but now I have doubts, but do I need to?   It's been...
  • Elena
  • Moderator
  • 1005 Views
  • 9 replies
  • 0 likes
  • 1005 Views
  • 9 replies
  • 0 likes

Solved!! Lyrics working on xiaomi TV box S?

I can't find the lyrics in this platform, it will be great to have it to do karaoke on the TV.PlanPremiumCountryArgentinaDeviceXiaomi TV box SOperating SystemAndroid 9.0My Question or IssueWe have this feature in this platform?

  • Casual Listener
  • I can't find the lyrics in this platform, it will be great to have it to do karaoke on the TV. Plan Premium Country Argentina Device Xiaomi TV box S Operating System Android 9.0 My Question ...
  • Billy-J
  • Spotify Star
  • 922 Views
  • 1 replies
  • 0 likes
  • Other
  • 922 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sometimes Spotify web player does not load in Firefox browser.

PlanPremiumCountrySouth AfricaDeviceIntel motherboard, i7-2600K, 8GB RAM, EVGA GTX 1060 6GBOperating SystemWindows 10 My Question or IssueSometimes (most times) when I open the Spotify web player (open.spotify.com) then it just loads the dark backgro...

  • Regular
  • Plan Premium Country South Africa Device Intel motherboard, i7-2600K, 8GB RAM, EVGA GTX 1060 6GB Operating System Windows 10   My Question or Issue Sometimes (most times) when I open t...
  • N-ichola-z
  • Regular
  • 1218 Views
  • 2 replies
  • 0 likes
  • 1218 Views
  • 2 replies
  • 0 likes

[All Platforms][Other] Unique Visualizations and Data

I wanted to create a post where people could post their opinions on what data they would like to see about their music. The Spotify Web API offers some data, but subjective metrics such as mood are not included for obvious reasons. Moreover, what dat...

  • Casual Listener
  • I wanted to create a post where people could post their opinions on what data they would like to see about their music. The Spotify Web API offers some data, but subjective metrics such as mood are n...
  • plou5
  • Casual Listener
  • 197 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 197 Views
  • 1 replies
  • 0 likes

[Mobile] Next Track Defaults Repeat On

I have a 2017 Dodge Durango. When I hit the next button via the car it turns ON Repeat. I'll turn it off on my phone and when I hit next track via the vehicle it turns on again! If I change the track via the app on my phone it stays off. VERY annoyin...

  • Composer
  • I have a 2017 Dodge Durango.  When I hit the next button via the car it turns ON Repeat.  I'll turn it off on my phone and when I hit next track via the vehicle it turns on again!  If ...
  • 156 Views
  • 0 replies
  • 0 likes
  • Mobile
  • 156 Views
  • 0 replies
  • 0 likes

Superuser Contribution Discover weekly did not update

Plan: FreeCountry: USA Device: Google chrome web browser on mac, iphone 8, and spotify app on macOperating System: iso 13.6.1 and sierra? maybe? not sure on the laptop. But since it's a universal problem I think it's my account. My discover weekly di...

  • Regular
  •   Plan: Free Country: USA   Device: Google chrome web browser on mac, iphone 8, and spotify app on mac Operating System: iso 13.6.1 and sierra? maybe? not sure on the laptop. But ...
  • Elena
  • Moderator
  • 1792 Views
  • 9 replies
  • 6 likes
  • 1792 Views
  • 9 replies
  • 6 likes

Superuser Contribution Spotify for Galaxy watch

Hello, I'm new to spotify for galaxy watch Usually I'll use it as a remote to be able to play music while walking or traveling I can't find an option to choose a specific track from the playlists which makes me frustrated like standalone usuage Maybe...

  • Regular
  • Hello,  I'm new to spotify for galaxy watch    Usually I'll use it as a remote to be able to play music while walking or traveling    I can't find an option to choose a ...
  • Elena
  • Moderator
  • 401 Views
  • 2 replies
  • 0 likes
  • 401 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Connect no longer works with Philips SW750M speakers

PlanPremiumCountryGermanyDevice(Android Smartphones/Tablets, PC)Operating System(Android 9, Windows 10) My Question or IssueI only get the message"Cannot play at the moment". Whether on Android devices or Windows PCsIn the Philips SpeakerSet app, the...

  • Newbie
  • Plan Premium Country Germany Device (Android Smartphones/Tablets, PC) Operating System (Android 9, Windows 10)   My Question or Issue I only get the message "Cannot play at the moment...
  • Ver
  • Spotify Legend
  • 933 Views
  • 1 replies
  • 0 likes
  • 933 Views
  • 1 replies
  • 0 likes

Superuser Contribution Webplayer music stops after 9 seconds. (Happens on every track)

Plans - FreeDevice - HP ZbookOperating System - Windows 7 My Question or Issue:Lately, the spotify webplayer is not working for me. At first I am able to play up to 9s of songs, then it stops playing. This happens to any song played.After refresh, so...

  • Regular
  • Plans - Free Device - HP Zbook Operating System - Windows 7   My Question or Issue: Lately, the spotify webplayer is not working for me. At first I am able to play up to 9s o...
  • Xenia
  • Moderator
  • 3005 Views
  • 6 replies
  • 2 likes
  • music
  • 3005 Views
  • 6 replies
  • 2 likes

Superuser Contribution Upgraded Account - Lost my Playlists

DuoPremiumUSA iPhone 8+iOS 10, I have upgraded my account from Premium INDIVIDUAL to DUO for my son and me. Since I've upgraded it, I lost my whole 5 playlists that took me a long time to create. I can still find them as I search and still got their ...

  • Visitor
  • Duo Premium USA   iPhone 8+ iOS 10,   I have upgraded my account from Premium INDIVIDUAL to DUO for my son and me.   Since I've upgraded it, I lost my whole 5 playlists that t...
  • Mario
  • Spotify Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes