Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Dubbs83
  • Visitor
  • 1226 Views
  • 10 replies
  • 3 likes
  • Other
  • 1226 Views
  • 10 replies
  • 3 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17471 Views
  • 8 replies
  • 1 likes
  • Other
  • 17471 Views
  • 8 replies
  • 1 likes

[Mobile][Podcasts] Video podcast won't show when connected to a car

When I am a passenger in a car and am connected to the cars bluetooth audio, the podcast video will not appear. When disconnected from the car the video continues like normal. It seems this may be an un controllable safety feature that gets in the wa...

  • Visitor
  • When I am a passenger in a car and am connected to the cars bluetooth audio, the podcast video will not appear. When disconnected from the car the video continues like normal. It seems this may be an...
  • 1240 Views
  • 0 replies
  • 0 likes
  • Mobile
    Podcasts
  • 1240 Views
  • 0 replies
  • 0 likes

Spotify Account wont unlink from playstation

I know that I've signed my PlayStation into my Spotify before, but for some reason, it signed me out. Every time I attempt to relink the two, I'm given the message "This Spotify account is already linked to another PlayStation". But it's clearly not,...

  • Visitor
  •   I know that I've signed my PlayStation into my Spotify before, but for some reason, it signed me out. Every time I attempt to relink the two, I'm given the message "This Spotify account is al...
  • EthanS1
  • Community Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

Alexa Spotify Skill Broken

PlanPremium DuoCountryGermanyDeviceSonos, iOSOperating Systemlatest iOS, latest Sonos, latest Spotify App, latest Alexa App/skill My Question or IssueAlexa Spotify skill is not working anymore. For approx 2-3 weeks the skill won’t recognize any comma...

  • Visitor
  • Plan Premium Duo Country Germany Device Sonos, iOS Operating System latest iOS, latest Sonos, latest Spotify App, latest Alexa App/skill   My Question or Issue Alexa Spotify skill is n...
  • EthanS1
  • Community Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Get in touch with an user

Hi, I'd like to send a message to another user...is it possible or not?

  • Visitor
  • Hi, I'd like to send a message to another user...is it possible or not?
  • dinomight
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

[All Platforms][Partnership] Bonobo vinyl promo sucked

I got an email this morning with a message from Bonobo:I've just announced a special 10th Anniversary edition of my 2010 album “Black Sands”. To thank you for being one of my top listeners on Spotify, I’d like to give you access to an exclusive limit...

  • Visitor
  • I got an email this morning with a message from Bonobo: I've just announced a special 10th Anniversary edition of my 2010 album “Black Sands”. To thank you for being one of my top listeners on ...
  • 944 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Partnership
  • 944 Views
  • 0 replies
  • 0 likes

Superuser Contribution Query about music DB issues

This is generally issues about the actual music DB rather than devices/apps. so it applies in both windows desktop app, and web player, etc. 4minute- Mirror Mirror is wrong. This is not the correct song.IU - first love (2010) doesn't properly credit ...

  • Casual Listener
  • This is generally issues about the actual music DB rather than devices/apps. so it applies in both windows desktop app, and web player, etc.   4minute- Mirror Mirror is wrong. This is not the ...
  • Ver
  • Spotify Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • Other
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung WAM 7501 Spotify Connect does not play podcasts?

PlanPremiumCountryTaiwanDeviceiPhone XROperating SystemiOS 14.0.1 My Question or IssueI have a premium account, which enable Spotify connect devices. Spotify music worked well with Samsung WAM 7501 and accompanies Samsung Multi-room app solution (tho...

  • Casual Listener
  • Plan Premium Country Taiwan Device iPhone XR Operating System iOS 14.0.1   My Question or Issue I have a premium account, which enable Spotify connect devices.   Spotify music w...
  • Jeremy
  • Spotify Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution 403 error adding to collaborative playlist

PlanFree Country US Device HP laptop 14-dk0002dx Operating SystemWindows 10 10.0.18363 (Chrome 86.0.4240.75) Trying to add to a collaborative playlist gives an error in developer tools.Clicking the "Add to Playlist" item in the song's ... menu takes ...

maybe it doesnt like this song.PNG long version.png
  • Casual Listener
  • Plan Free   Country US   Device HP laptop 14-dk0002dx   Operating System Windows 10 10.0.18363   (Chrome 86.0.4240.75) Trying to add to a collaborative playlist...
  • Mihail
  • Spotify Legend
  • 468 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem listening music

PlanPremiumCountryBrasilDeviceChromecast, Android and Desktop WindowsOperating System(Chromecast ?? - Android 8.0 - Windows 10) My Question or IssueI usually hear in my notebook, cellphone and TV, today, when i was hearing on Chromecast by my cellpho...

  • Visitor
  • Plan Premium Country Brasil Device Chromecast, Android and Desktop Windows Operating System (Chromecast ?? - Android 8.0 - Windows 10)   My Question or Issue I usually hear in my noteb...
  • Katerina
  • Spotify Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Four albums/artists stuck at the top of my main page

PlanPremiumCountryTurkeyDeviceThe issue exists in all of my devices — iPhone X, iPad Pro 1st Gen, 2013 iMac — and thus isn’t a device-specific issue.Operating SystemiOS 13.5.1 and MacOS Catalina. The issue isn’t OS-specific either, I believe.My Quest...

  • Casual Listener
  • Plan Premium Country Turkey Device The issue exists in all of my devices — iPhone X, iPad Pro 1st Gen, 2013 iMac — and thus isn’t a device-specific issue. Operating System iOS 13.5.1 and MacOS...
  • Alex
  • Spotify Legend
  • 1180 Views
  • 1 replies
  • 0 likes
  • Other
  • 1180 Views
  • 1 replies
  • 0 likes

Marantz M-CR611 as a device in Spotify

PlanPremiumCountryNorwayDeviceSamsung Galaxy S10+) My Question or IssueI got my Marantz M-CR611 yesterday and when I first set it up I got it as a device in Spotify and where able to use "Spotify Connect" as stated in the documentation. After some li...

  • Newbie
  • Plan Premium Country Norway Device Samsung Galaxy S10+)   My Question or Issue I got my Marantz M-CR611 yesterday and when I first set it up I got it as a device in Spotify and where abl...
  • 738 Views
  • 0 replies
  • 0 likes
  • Marantz
  • 738 Views
  • 0 replies
  • 0 likes

[iOS][Other] CarPlay ‘Now Playing’ screen displays automatically

When a song starts playing through CarPlay sometimes the ‘Now Playing’ button doesn’t show (in my Volvo xc40 and Kia Cerato). This usually happens when I first start CarPlay. I find it appears when I skip to the next song. It would be great if the ic...

  • Newbie
  • When a song starts playing through CarPlay sometimes the ‘Now Playing’ button doesn’t show (in my Volvo xc40 and Kia Cerato). This usually happens when I first start CarPlay. I find it appears when I...
  • 878 Views
  • 0 replies
  • 0 likes
  • iOS
    Other
  • 878 Views
  • 0 replies
  • 0 likes

Search not working "check Internet connection"

Whenever I search an artist or album and click on it, Spotify says to check my Internet connection. I can click onto Spotify-made playlists and custom playlists, but the artist and album search always brings up this fault. Using Spotify Premium on a ...

Screenshot_20201029_094218_com.spotify.music.jpg
  • Music Fan
  • Whenever I search an artist or album and click on it, Spotify says to check my Internet connection. I can click onto Spotify-made playlists and custom playlists, but the artist and album search alway...
  • 459 Views
  • 0 replies
  • 0 likes
  • 459 Views
  • 0 replies
  • 0 likes

Superuser Contribution The artists i follow in library are all gone

Good day The artists i follow in library are all gone.- I did log out of all devices and logged back in, still the same- I logged into my son's account, same problem- I cleared browser cookies and logged back in, same problemI had 320+ followed artis...

  • Regular
  • Good day  The artists i follow in library are all gone. - I did log out of all devices and logged back in, still the same - I logged into my son's account, same problem - I cleared browser c...
  • Ver
  • Spotify Legend
  • 576 Views
  • 4 replies
  • 0 likes
  • 576 Views
  • 4 replies
  • 0 likes

Algoriddim and Spotify Integration

PlanPremiumCountryUnited States My Question or Issue Spotify really stopped it's partnership with Algoriddim?!? I loved Spotify because I could take my awesome playlists and mix music with them. I paid every month because I genuinely loved how I coul...

  • Visitor
  • Plan Premium Country United States    My Question or Issue  Spotify really stopped it's partnership with Algoriddim?!? I loved Spotify because I could take my awesome playlists a...
  • 312 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 312 Views
  • 0 replies
  • 0 likes

Artist piggybacking on other artist's page

I was scrolling through artists and bands I like when I noticed that on the page for the artist Lemon Demon, someone else has put their song on Spotify using the same name despite it not being a song by the real Lemon Demon. Could somebody at Spotify...

  • Regular
  • I was scrolling through artists and bands I like when I noticed that on the page for the artist Lemon Demon, someone else has put their song on Spotify using the same name despite it not being a song...
  • AdamDam
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • Other
  • 317 Views
  • 1 replies
  • 0 likes

The radio option sucks!

It literally just repeats the same 10 songs for hours. Kinda.... Like a real radio station. Also let's say I have 10 Eminem songs and 200 other artist songs on the original playlist. It will play Eminem after Eminem song, its so frustrating.I love th...

  • Newbie
  • It literally just repeats the same 10 songs for hours. Kinda.... Like a real radio station. Also let's say I have 10 Eminem songs and 200 other artist songs on the original playlist. It will play E...
  • henryddriscoll
  • Visitor
  • 16724 Views
  • 62 replies
  • 75 likes
  • 16724 Views
  • 62 replies
  • 75 likes

Music playback crashing on Google Nest Mini

PlanPremiumCountryBrazilDeviceGoogle Nest MiniOperating SystemGoogle Assistant Music playback crashing on Google Nest Mini

  • Visitor
  • Plan Premium Country Brazil Device Google Nest Mini Operating System Google Assistant   Music playback crashing on Google Nest Mini  
  • Bittencourt
  • Spotify Star
  • 569 Views
  • 1 replies
  • 0 likes
  • Other
  • 569 Views
  • 1 replies
  • 0 likes

Create library using downloaded songs

I have bunch of downloaded songs on my device I want to create playlists using the same as I am new to Spotify is there any method where Spotify can identify my downloaded music and add it to my library

  • Newbie
  • I have bunch of downloaded songs on my device I want to create playlists using the same as I am new to Spotify is there any method where Spotify can identify my downloaded music and add it to my libr...
  • 359 Views
  • 0 replies
  • 1 likes
  • 359 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Amazon Echo] Spotify doesn't work anymore on my Echo Dot 3gen

PlanPremiumCountryItaly / Switzerland DeviceAmazon Echo Dot 3gen IssueI'm not able anymore to reproduce music or podcast from my Spotify account to my Echo Dot. I've already contacted Amazon Help Center, already reinitialized the Echo Dot and unlinke...

  • Visitor
  • Plan Premium Country Italy / Switzerland   Device Amazon Echo Dot 3gen   Issue I'm not able anymore to reproduce music or podcast from my Spotify account to my Echo Dot. I've alrea...
  • Ver
  • Spotify Legend
  • 719 Views
  • 2 replies
  • 1 likes
  • Other
  • 719 Views
  • 2 replies
  • 1 likes