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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • CloverLayton
  • Casual Listener
  • 17696 Views
  • 111 replies
  • 11 likes
  • Other
  • 17696 Views
  • 111 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21513 Views
  • 9 replies
  • 2 likes
  • Other
  • 21513 Views
  • 9 replies
  • 2 likes

Why isn't spotify using any other 3rd party lyrics collection

I was testing the lyrics featured and it was an amazing experience. I love every bit of it, but I found there was some issue with getting the lyrics. Such lyrics provided by Musixmatch don't always provide the correct words. So my thought was why not...

  • Newbie
  • I was testing the lyrics featured and it was an amazing experience. I love every bit of it, but I found there was some issue with getting the lyrics. Such lyrics provided by Musixmatch don't always p...
  • Dec5233
  • Casual Listener
  • 330 Views
  • 1 replies
  • 0 likes
  • Other
  • 330 Views
  • 1 replies
  • 0 likes

Spotify Connect connection timeout

PlanBoth free and PremiumCountryAllDeviceAllOperating SystemAll My Question or Issue This topic has been discussed in many other threads for years now but it is still an issue.If I allow a guest/friend to connect their phone to my WiFi network and pl...

  • Casual Listener
  • Plan Both free and Premium Country All Device All Operating System All   My Question or Issue   This topic has been discussed in many other threads for years now but it is still ...
  • 2045 Views
  • 0 replies
  • 0 likes
  • Connect
  • 2045 Views
  • 0 replies
  • 0 likes

TV app.

you guys to make a tab on your TV app. that says “oldest to newest” on podcasts and such! c’mon guys!

  • Casual Listener
  • you guys to make a tab on your TV app. that says “oldest to newest” on podcasts and such! c’mon guys!    
  • 367 Views
  • 0 replies
  • 0 likes
  • TV app.
  • 367 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Dislike feature not doing anything

I noticed that no matter how much I dislike a song/artist, they somehow still reappear on my Release Radar/Discover Weekly. I heard that this is a result of not having much diversity/sample size for artists, but I feel like this isn't true. Is anyone...

  • Casual Listener
  • I noticed that no matter how much I dislike a song/artist, they somehow still reappear on my Release Radar/Discover Weekly. I heard that this is a result of not having much diversity/sample size for ...
  • fgrs
  • Newbie
  • 738 Views
  • 6 replies
  • 5 likes
  • Desktop
    Playlists
  • 738 Views
  • 6 replies
  • 5 likes

Superuser Contribution Friend feed not updating

Hello! My friend feed hasn't updated in about 3 days and it's the first time I'm experiencing this issue. I have tried reinstalling the app, logging out and back in, unfriending the users and following them back again and Windows 10 is up to date. Wa...

  • Casual Listener
  • Hello!   My friend feed hasn't updated in about 3 days and it's the first time I'm experiencing this issue. I have tried reinstalling the app, logging out and back in, unfriending the users an...
  • jyoti2
  • Casual Listener
  • 542 Views
  • 4 replies
  • 5 likes
  • music
  • 542 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution [iOS] Outrageous Data Consumption

Good morning. After updating the app and also sending out the Spotify Wrapped and lyrics too, I realised it is consuming much of my mobile data and this is crazy. I can’t imagine been in the app without playing any music yet it takes more than 100mb ...

  • Casual Listener
  • Good morning. After updating the app and also sending out the Spotify Wrapped and lyrics too, I realised it is consuming much of my mobile data and this is crazy. I can’t imagine been in the app with...
  • Alex
  • Spotify Legend
  • 576 Views
  • 3 replies
  • 0 likes
  • iOS
  • 576 Views
  • 3 replies
  • 0 likes

Friend feed shows active friends to have last listened an hour ago

PlanPremiumCountryPolandOperating SystemWindows 10 My QuestionI currently own two laptops - one old and the other brand new. I have no issues with Spotify on the old one, but when I started using the new one, I realized that all of my active friends ...

  • Casual Listener
  • Plan Premium Country Poland Operating System Windows 10   My Question I currently own two laptops - one old and the other brand new. I have no issues with Spotify on the old one, but whe...
  • ancyk
  • Casual Listener
  • 488 Views
  • 1 replies
  • 3 likes
  • Other
  • 488 Views
  • 1 replies
  • 3 likes

Is there any benefit to restricting Wrapped sharing?

Does anyone actually know any benefit Spotify could have gained by restricting the sharing of a user’s top 100 in wrapped? Wrapped coming out used to be Christmas before Christmas for me purely cause I could easily get all my friend’s and family’s to...

  • Casual Listener
  • Does anyone actually know any benefit Spotify could have gained by restricting the sharing of a user’s top 100 in wrapped? Wrapped coming out used to be Christmas before Christmas for me purely cause...
  • 263 Views
  • 0 replies
  • 3 likes
  • Other
  • 263 Views
  • 0 replies
  • 3 likes

Superuser Contribution Galaxy watch 4 playback through watch speaker

We need support for music playback through the Samsung Galaxy Watch 4 speaker. The previous versions of the watch had Spotify on the Tizen OS and it played through the device speaker. Now since the switch to Wear OS it is not possible to play through...

  • Regular
  • We need support for music playback through the Samsung Galaxy Watch 4 speaker. The previous versions of the watch had Spotify on the Tizen OS and it played through the device speaker. Now since the s...
  • Xenia
  • Moderator
  • 25097 Views
  • 42 replies
  • 42 likes
  • 25097 Views
  • 42 replies
  • 42 likes

Superuser Contribution Missing Stories (Movie / Aura / Podcast) from 2021 Wrapped

Hi everyone, We know some of you are wondering why you don't have the same Wrapped stories as your friends. We've seen the Movie, Aura and Podcast stories mentioned specifically. In order to create the different stories, specific requirements need to...

  • Moderator
  • Moderator
  • Hi everyone,   We know some of you are wondering why you don't have the same Wrapped stories as your friends. We've seen the Movie, Aura and Podcast stories mentioned specifically.   ...
  • Yuuna_
  • Newbie
  • 6184 Views
  • 31 replies
  • 2 likes
  • Other
  • 6184 Views
  • 31 replies
  • 2 likes

Superuser Contribution I want to know about calculation method of Top Track 2021

PlanPremiumCountrySouth KoreaOperating SystemWindows 10 My Question or Issue I'm South Korean. And I was interested in the Chart, so I was looking at the annual cumulative streaming. But, Top Track 2021 was quite different from what I expected. I won...

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  • Casual Listener
  • Plan Premium Country South Korea Operating System Windows 10     My Question or Issue    I'm South Korean.  And I was interested in the Chart, so I was looking at ...
  • MafeG
  • Spotify Legend
  • 468 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 468 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Minutes Listened?

PlanPremiumCountryUSDeviceGalaxy S10+Operating SystemWindows 7My Question or IssueOn my 2021 Wrapped it says my minutes listened is "21.443". Does that mean 21,443, as in twenty-one thousand? Or it has my minutes listened completely wrong? I listen t...

  • Newbie
  • Plan Premium Country US Device Galaxy S10+ Operating System Windows 7 My Question or Issue On my 2021 Wrapped it says my minutes listened is "21.443". Does that mean 21,443, as in twenty-one...
  • MafeG
  • Spotify Legend
  • 1955 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1955 Views
  • 1 replies
  • 0 likes

Superuser Contribution Monthly Minutes listened to?

Not sure where to post this, but basically I want a monthly or time-series breakdown of the minutes listened to stat provided in Spotify Wrapped. Even exposing some api endpoint for me to check out would work

  • Casual Listener
  • Not sure where to post this, but basically I want a monthly or time-series breakdown of the minutes listened to stat provided in Spotify Wrapped. Even exposing some api endpoint for me to check out w...
  • CarlosE
  • Moderator
  • 653 Views
  • 1 replies
  • 1 likes
  • Other
  • 653 Views
  • 1 replies
  • 1 likes

Your Artists Releaved has ads!

I pay for Spotify, so why does Your Artists Relealed contain ads in the interview segments? You shouldn't be passing those ads onto us paid subscribers.

  • Music Fan
  • I pay for Spotify, so why does Your  Artists Relealed contain ads in the interview segments? You shouldn't be passing those ads onto us paid subscribers.
  • 214 Views
  • 0 replies
  • 0 likes
  • Other
  • 214 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Chromecast] Album name shows as "Default Remote Control CAF" when playing as part of Speaker Group

PlanPremiumCountryUS DeviceGoogle Chromecast with Google TV Operating SystemCast firmware 1.56.275391 My Question or IssueWhen "Casting" to a Google Speaker Group containing a Google Chromecast device and also Google Home speakers, the Album Name met...

  • Casual Listener
  • Plan Premium Country US   Device Google Chromecast with Google TV   Operating System Cast firmware 1.56.275391   My Question or Issue When "Casting" to a Google Speaker G...
  • MafeG
  • Spotify Legend
  • 877 Views
  • 3 replies
  • 0 likes
  • TV
  • 877 Views
  • 3 replies
  • 0 likes

Superuser Contribution Finding playlist images

Hi everyone I was browsing Spotify today when i came across this wonderful playlist called 'The Quiet Club'. (You should definitively go listen to it btw).And i was wondering about where the image for this playlist comes from, i wasn't able to find t...

  • Casual Listener
  • Hi everyone 👋   I was browsing Spotify today when i came across this wonderful playlist called 'The Quiet Club'. (You should definitively go listen to it btw). And i was wondering about wher...
  • Globglobabgalab
  • Casual Listener
  • 1484 Views
  • 2 replies
  • 0 likes
  • Social & Random
  • 1484 Views
  • 2 replies
  • 0 likes

Solved!! 2021 Wrapped can't see my stats

(Fixed. Uninstalling and reinstalling solved the issue.) PlanPremiumCountryTurkeyDevicePoco F2 ProOperating SystemAndroid My Question or IssueA friend of mine said that 2021 Wrapped is available and I opened my homepage. I couldn't see anything in my...

  • Casual Listener
  • (Fixed. Uninstalling and reinstalling solved the issue.)   Plan Premium Country Turkey Device Poco F2 Pro Operating System Android   My Question or Issue A friend of mine said t...
  • denizernalbant
  • Casual Listener
  • 1629 Views
  • 3 replies
  • 1 likes
  • Other
  • 1629 Views
  • 3 replies
  • 1 likes

Solved!! Spotify skipping tracks on google chrome webplayer

SInce the midle of this morning, webplayer is skipping tracks on google chrome, i tried incognito, login and logout, used incogninto mode either. It's going like this, start the frist track of my liked songs, play 3-5 seconds on the first, 2,3,4,5 an...

  • Casual Listener
  • SInce the midle of this morning, webplayer is skipping tracks on google chrome, i tried incognito, login and logout, used incogninto mode either. It's going like this, start the frist track of my lik...
  • JoaoAranha
  • Casual Listener
  • 539 Views
  • 1 replies
  • 0 likes
  • Other
  • 539 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Wrapped 2021 cut off date

My Question or IssueI see from last year's Spotify Wrapped 2020 FAQ page (https://community.spotify.com/t5/FAQs/Your-2020-Wrapped-FAQ/ta-p/5084997) that the feature counted your streams from January 1 - November 15 2020. I was just wondering if anyon...

  • Newbie
  • My Question or Issue I see from last year's Spotify Wrapped 2020 FAQ page (https://community.spotify.com/t5/FAQs/Your-2020-Wrapped-FAQ/ta-p/5084997)  that the feature counted your streams from ...
  • apolosisk
  • Casual Listener
  • 77969 Views
  • 2 replies
  • 2 likes
  • Other
  • 77969 Views
  • 2 replies
  • 2 likes

[Community][Other] Better customer service

Every time I try to get help, I only get dumb copy paste messages, and I get disconnected. No one ever really listens to me.

  • Casual Listener
  • Every time I try to get help, I only get dumb copy paste messages, and I get disconnected. No one ever really listens to me.
  • EthanS1
  • Community Legend
  • 421 Views
  • 2 replies
  • 0 likes
  • Other
  • 421 Views
  • 2 replies
  • 0 likes