LG SK8 (Built in Chromecast)
Android, Windows 10
My Question or Issue
I'm having trouble since a week, I literally can't cast Spotify to my soundbar from ANY device. I have tried with my laptop, Desktop PC and several smartphones.
The soundbar works fine. I can cast my phone's audio with other apps.
I can see the soundbar listed in my network devices. When I choose to cast spotify to the built in Chromecast, it keeps attempting to connect, but it never endes. The same happens using smartphones and PC.
I have read many people complaining about the same issue. It's not fixed yet.
Already updated soundbar firmware, and cellphone spotify app (unistalled and clean installed).
Thanks for your patience while we looked into this issue.
We've taken this up with the team at LG as it's related to the particular devices and how they are set up to function. Because of this it's not something we can influence.
We recommend that you, if your setup allows it, change the digital sound out setting on your devices from Auto or Pass Through to another one. Improvements have also already been put into place and the firmware of some models has been updated to remedy this.
So make sure to update your firmware to the latest version available and if the issue persists - reach out to the Customer Support team of LG. You can contact them here.