Track is unavailable problem

[istanbulsfinest]

Hi,

I encountered serious problems in my Spotify desktop windows player, after I updated to the latest version. When I try to play a song it says "This track is not available. If you have the file on your computer, you can import it"

I don't know why is this happening? The problem started after I updated to the latest version. So, I went back to the older version by uninstalling and reinstalling the player, but after a while the player updates automatically and the problems starts again.

I can't use the web player anymore and I do have a premium account. Please fix this solution.

[Sv3nsk]

Same for me. no tracks works.

"Det går inte att spela upp den aktuella låten"

Also Premium customer.

[ashykca]

Same problem here, and another friend of mine is having the same problem! We both are Premium users also.

Please fix it! 😞

[shanelrod]

Same here.  I had this problem a couple of weeks ago but it stopped, and now it's happening again.  I'm a Premium member too and I'm really getting frustrated.

[Tweak47]

Same here. Http links of songs and playlists are not working when launched from a link on mobile phone or on PC in the web browser. It's just loading forever. Premium user

[CombatMedic]

Jumpin into this thread as well with the same issue. Been happeing for about 3 weeks now, mobile works, web app (barely) works, but the desktop app always says the tracks are unavalible.

I have tried:

Uninstalling and reinstalling (including combing the registry and temp files)

Turning off High Quality Streaming

Turning on Offline Mode and back off

Waving a dead chicken over my PC

pretty much everything short of reimaging. My PC at home had the same issue for about 2 weeks but it magiclly fixed its self some time last week (its windows 10)

Current affected machine: Windows 7 x64 Ent with a Premium Spotify membership (automatic renew)

[JasonBorne]

still not fixed?

[Libbyluvsjay]

I am having this issue now, after installing Spotify on my new Windows 10 PC.  It worked fine for 2 days, but today it just skips through all songs, saying each one can't be played.  Did anyone figure out what to do to fix this?

[Bolinspotsky]

I get this message in swedish "det går inte att spela upp den aktuella låten" ;(

My win7 pc is behind firewall and it is Spotify Free account. 

Other songs work but many song can not be played or I hear only first 5 seconds then it stops.

[Nianiania]

How to fix?

[sljones2103]

I've had this problem for two days on my spotify premium accout. Not clear why some songs and not others are playing. THis is the case for songs I have on playlists but aren't dowloaded as well as any songs from general spotify created playlists. Is there a fix, where is it, and what to do.

NEED MY MUSIC I PAY FOR ASAP

[Kazgamaegi]

I can't listen to any song, not even the ones I already have downloaded on my computer, I'm a Premium user...and I'm paying for nothing.

[jehsom]

This specific track is not playing in the Windows app for me:

https://open.spotify.com/track/3n4ow4XGzwSIPxA3JHLF9p

But it will play in the web app. What is going on? 

Please help!

[Jeffbdw]

Where do you ask a new question on here? All I see is the previous questions and a place to reply.

[zalten]

Öööhhh, isn't anyone from Spotify answering this question? Is it up to the users to solve it themselves? Not that impressive when you are paying for an premium account....

[brunotaurinho]

This problem is still happening! Please fix it, Spotify.

[pajmej]

I had the same. Restarted PC. Got message than Windows firewall blocked spotify.

Alowed spotify in the firewall. Works fine now.