Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • jrstout82
  • Regular
  • 8942 Views
  • 65 replies
  • 8 likes
  • Other
  • 8942 Views
  • 65 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19677 Views
  • 9 replies
  • 2 likes
  • Other
  • 19677 Views
  • 9 replies
  • 2 likes

Solved!! BUG: Spotify Connect issues with new ps4 app.

Today I've noticed some issues with Spotify Connect. Steps to reproduce the issue: 1. Have Spotity desktop running. Music paused 1.0.8.59.gee82e7e62. Boot up PS4 and launch Spotify (just updated)3. Play Spotify top 100 playlist4. Hold down the playst...

  • Roadie
  • Today I've noticed some issues with Spotify Connect. Steps to reproduce the issue:   1. Have Spotity desktop running. Music paused 1.0.8.59.gee82e7e6 2. Boot up PS4 and launch Spotify (just u...
  • PiggySnake
  • Newbie
  • 32462 Views
  • 11 replies
  • 1 likes
  • Connect
  • 32462 Views
  • 11 replies
  • 1 likes

Solved!! Spotify Connect: Denon Connection Loss (Network Restart)

hello, i have the following problem. Since few days i cannot use spotify connect to my denon receiver (4100w) anymore.The connection itself works and it plays music for 1 second, but immediately after connect it seems the receiver loses network conne...

  • Music Fan
  • hello, i have the following problem.  Since few days i cannot use spotify connect to my denon receiver (4100w) anymore. The  connection itself works and it plays music for 1 second, ...
  • zeair
  • Newbie
  • 25266 Views
  • 133 replies
  • 3 likes
  • Connect
    Denon
  • 25266 Views
  • 133 replies
  • 3 likes

Keeps adding RANDOM playlists to my account

Without fail - daily - spotify keeps adding RANDOM playlists to my account containing music i have NEVER listened to. If I don't clean them out daily - in 3 days it will fill up my account with playlists to the point it pushes out the 5 i DO have sav...

  • Casual Listener
  • Without fail - daily - spotify keeps adding RANDOM playlists to my account containing music i have NEVER listened to.     If I don't clean them out daily - in 3 days it will fill up ...
  • Sebasty
  • Community Legend
  • 12155 Views
  • 2 replies
  • 9 likes
  • Web Player
  • 12155 Views
  • 2 replies
  • 9 likes

How to change language on the new web player 2017

Spotify is in Greek for some reason and I dont know how to change it on the new version.

  • Casual Listener
  • Spotify is in Greek for some reason and I dont know how to change it on the new version.
  • zenmaestro
  • Casual Listener
  • 16621 Views
  • 23 replies
  • 9 likes
  • Web Player
  • 16621 Views
  • 23 replies
  • 9 likes

No sound on Chromebook

I just signed up for Premium today, and I cannot get any sound from the web player on my HP Chromebook. I can select a song and the seconds start ticking away, but no sound comes out. I spent half an hour on chat with Spotify Help, and I got nowhere....

  • Newbie
  • I just signed up for Premium today, and I cannot get any sound from the web player on my HP Chromebook.  I can select a song and the seconds start ticking away, but no sound comes out.  I s...
  • 538 Views
  • 0 replies
  • 1 likes
  • 538 Views
  • 0 replies
  • 1 likes

Check out my Playlists

Spoiler (Highlight to read) Hey guys! My name is Blanca (blanca.bauza on spotify) and I have over 90 awesome playlists that i would love for you to check out! Every single genre wether its rap, classics, insrutrummental, reggae,reggaeton (by the way ...

  • Gig Goer
  •   Hey guys! My name is Blanca (blanca.bauza on spotify) and I have over 90 awesome playlists that i would love for you to check out! Every single genre wether its rap, classics, insrutrumm...
  • BLANCABAUZA
  • Gig Goer
  • 781 Views
  • 2 replies
  • 0 likes
  • Web Player
    Your Music
  • 781 Views
  • 2 replies
  • 0 likes

Grey play button

The web player doesn't work. The play button keeps staying grey and I'm uncapable of playing music. I already tryed everything (clearing the cache, stopping music on other devices, tryng the connect function) but nothing seems to work. I asked for an...

  • Regular
  • The web player doesn't work. The play button keeps staying grey and I'm uncapable of playing music. I already tryed everything (clearing the cache, stopping music on other devices, tryng the connect ...
  • MauriceMV
  • Spotify Star
  • 1181 Views
  • 12 replies
  • 0 likes
  • Web Player
  • 1181 Views
  • 12 replies
  • 0 likes

Time Capsule - how often will it update?

Just found out about the Time Capsule playlist and I'm really enjoying it. Does anyone know how often Spotify will update them? Will it be like Daily Mix or Weekly Discovery?

  • Casual Listener
  • Just found out about the Time Capsule playlist and I'm really enjoying it. Does anyone know how often Spotify will update them? Will it be like Daily Mix or Weekly Discovery?
  • Meadowmeal
  • Newbie
  • 12522 Views
  • 4 replies
  • 8 likes
  • Other
  • 12522 Views
  • 4 replies
  • 8 likes

trobleshooting

Music player troubleshooting,this troubleshooting creates the many problems.

  • Music Fan
  • Music player troubleshooting,this troubleshooting creates the many problems.
  • 527 Views
  • 0 replies
  • 0 likes
  • music
  • 527 Views
  • 0 replies
  • 0 likes

I have never received a single spotify notifcation

I've been a member for over a year, and am following about 50 bands, but have not once received a single notification of a new album, etc. My email address is correct, and I have checked my spam box, and there is nothing from spotify in it. Any ideas...

  • Music Fan
  • I've been a member for over a year, and am following about 50 bands, but have not once received a single notification of a new album, etc.  My email address is correct, and I have checked my spa...
  • LeoRager
  • Community Legend
  • 805 Views
  • 6 replies
  • 0 likes
  • Other
  • 805 Views
  • 6 replies
  • 0 likes

Details for installing spotify on debian 9

At the moment Spotify for Debian 9 is often not as easy to install when following the given instructions from Spotify.https://linuxconfig.org/how-to-install-spotify-on-debian-9-stretch-linux here is a better tutorial, you might want to add the help f...

  • Casual Listener
  • At the moment Spotify for Debian 9 is often not as easy to install when following the given instructions from Spotify. https://linuxconfig.org/how-to-install-spotify-on-debian-9-stretch-linux here i...
  • iqbal2929
  • Casual Listener
  • 3922 Views
  • 4 replies
  • 0 likes
  • 3922 Views
  • 4 replies
  • 0 likes

WP 10 cannot play music

My Windows Phone cannot play music When trying to start a song it loads and then nothing happens. I have tried to reinstall the app. My phone is running Windows mobile 10 insider preview build 10.0.15254.1

  • Casual Listener
  • My Windows Phone cannot play music  When trying to start a song it loads and then nothing happens. I have tried to reinstall the app.  My phone is running Windows mobile 10 insider preview...
  • 429 Views
  • 0 replies
  • 1 likes
  • 429 Views
  • 0 replies
  • 1 likes

IUM - Independent, Unsigned Music

IUMSpotify Music Awards for indie and unsigned musicians.To submit music you must not have a record deal or signed. All submissions are $5, they get shared by Spotify on all social media sites, radio fm, online, youtube and website.Public/fans vote f...

  • Newbie
  • ...edia sites, radio fm, online, youtube and website. Public/fans vote for favourite song. Starts January and ends December with awards ceremony in city to be announced. There are loads of bands a...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Google Chrome Book

"I use the Spotify web player. It has been stuck on a discover ad for three weeks now. This is forcing me to use Pandora, which is not good. I can't play any music. When I click on the music I want to play, it shows up on my recents but will simply n...

  • Newbie
  • "I use the Spotify web player. It has been stuck on a discover ad for three weeks now. This is forcing me to use Pandora, which is not good. I can't play any music. When I click on the music I want t...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Bose Soundtouch speaker won't appear on Spotify App

As of a few days ago. For both me and my wife(Android and iOS respectively) the Soundtouch speaker stopped appearing on the Spotify connect app. I can only connect it using the Bose app which is a hassle since we can only have 1 user account on the s...

  • Newbie
  • As of a few days ago. For both me and my wife(Android and iOS respectively) the Soundtouch speaker stopped appearing on the Spotify connect app. I can only connect it using the Bose app which is a ha...
  • boruvek
  • Newbie
  • 749 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 749 Views
  • 1 replies
  • 0 likes

Rückmeldung Meinung über Neuerscheinungen

Hallo,heute bekam ich eine Reklame für eine Neuerscheinung von "Nordgarden". Vorher hatte ich von dem Künstler noch nichts gehört.Es sind ein paar schöne Stücke dabei. Gerne würde ich meine Eindrück irgendwo hinschreiben, damit vielleicht jemand das ...

  • Newbie
  • Hallo, heute bekam ich eine Reklame für eine Neuerscheinung von "Nordgarden". Vorher hatte ich von dem Künstler noch nichts gehört. Es sind ein paar schöne Stücke dabei. Gerne würde ich meine Eindr...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes

Windows Phone 950

The app will not play music it only loads and then stops. I have tried to reinstall the app but the issue persists

  • Casual Listener
  •  The app will not play music it only loads and then stops. I have tried to reinstall the app but the issue persists 
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

The Chronic.

This has without a doubt been asked before, but I'l go again since this is legendary. Why on earth isn't Dr. Dre's The Chronic on Spotify? Is the content to explicit for Spotify? Is it because Death Row is mad at Dre? Or some other reason? I mean, th...

  • Regular
  • This has without a doubt been asked before, but I'l go again since this is legendary. Why on earth isn't Dr. Dre's The Chronic on Spotify? Is the content to explicit for Spotify? Is it because Death ...
  • user-removed
  • Not applicable
  • 49662 Views
  • 12 replies
  • 9 likes
  • gangsta rap
    Rap
  • 49662 Views
  • 12 replies
  • 9 likes

Discover Weekly Algorithm as a Master degree thesis

Hello everybody, I'm an italian student in Statistics and I'm thinking about writing my thesis in Data Analysis.I think that the Discover Weekly algorithm could be a prime topic, but in the internet I can't find anything thorough enough. Does anyone ...

  • Newbie
  • Hello everybody,    I'm an italian student in Statistics and I'm thinking about writing my thesis in Data Analysis. I think that the Discover Weekly algorithm could be a prime topic, but...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

Can't delete Greyed out song

Hi all, Hope you are all doing fine. I was wondering if you could help me out with this one, as I'm completely out of ideas what could possibly solve this. Somewhere in 2014 I've added a song to spotify, presumably from my own collection, that has be...

  • Visitor
  • Hi all,   Hope you are all doing fine. I was wondering if you could help me out with this one, as I'm completely out of ideas what could possibly solve this. Somewhere in 2014 I've added a son...
  • kanyakaj
  • Regular
  • 541 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 541 Views
  • 2 replies
  • 0 likes