Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2054 Views
  • 19 replies
  • 6 likes
  • Other
  • 2054 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17742 Views
  • 8 replies
  • 2 likes
  • Other
  • 17742 Views
  • 8 replies
  • 2 likes

Samsung Gear S3 App - "Shuffle Play" not playing whole playlist

First of all I want to let you know that I am very happy with the Spotify app for the Samsung Gear S3. So far I only have the little following concern:When I quickly select a playlist and then hit the "Shuffle Play" button, which I usually do for wor...

  • Newbie
  • First of all I want to let you know that I am very happy with the Spotify app for the Samsung Gear S3. So far I only have the little following concern: When I quickly select a playlist and then hi...
  • 487 Views
  • 0 replies
  • 2 likes
  • Samsung
  • 487 Views
  • 0 replies
  • 2 likes

Music Albums

Hi guys! Tried today to find some albums of artist i like, and couldn't do that - Spotify don't have this albums at all. But i like them and have them on pc, but you know, wanted to listen it on Spotify.

  • Casual Listener
  • Hi guys! Tried today to find some albums of artist i like, and couldn't do that - Spotify don't have this albums at all. But i like them and have them on pc, but you know, wanted to listen it on Spot...
  • Jacob
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Obama playlist

Please have Obama do another playlist and keep doing them!!!!

  • Newbie
  • Please have Obama do another playlist and keep doing them!!!!
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Discontinuation of app on LG TVs

I post this here because the tech person was only able copy paste the usual non-information.Currently the Spotify app on LG TVs has been discontinued. Supposedly because new exciting solutions are being worked on. An app that doesn't work is not part...

  • Casual Listener
  • I post this here because the tech person was only able copy paste the usual non-information. Currently the Spotify app on LG TVs has been discontinued. Supposedly because new exciting solutions are ...
  • esbenjon
  • Casual Listener
  • 363 Views
  • 2 replies
  • 3 likes
  • 363 Views
  • 2 replies
  • 3 likes

Ticket presale code arrival time

Spoon code showed up in my email two hours late today. If you're going to partner with artists and offer these kind of promotions, they should be timely.

  • Newbie
  • Spoon code showed up in my email two hours late today.  If you're going to partner with artists and offer these kind of promotions, they should be timely.  
  • kmtbmw
  • Newbie
  • 464 Views
  • 1 replies
  • 1 likes
  • 464 Views
  • 1 replies
  • 1 likes

Where can I receive spotify password for the Chicano Batman show in Fox Theater?

I got a notification about the Chicano Batman show on November 10, 2017 in Oakland, CA in the Fox Theater. However I didn't get the password to access the spotify presale. Please let me know what the password is, or how can I receive these Spotify pr...

  • Newbie
  • I got a notification about the Chicano Batman show on November 10, 2017 in Oakland, CA in the Fox Theater. However I didn't get the password to access the spotify presale. Please let me know what the...
  • 427 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 427 Views
  • 0 replies
  • 0 likes

webplayer skipping tracks

i paid for a premium subscription so i want to listen but i can not please fix this

  • Newbie
  • i paid for a premium subscription so i want to listen but i can not please fix this
  • 207 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 207 Views
  • 0 replies
  • 0 likes

spotify web player doesn't consistently work

Having trouble with my spotify...I am a premium subscriber and have embedded links to spotify in PPT. The links always take me to spotify but the track doesnt consistently start. It's like it freezes up. But the rest of my PC internet is working perf...

  • Newbie
  • Having trouble with my spotify...I am a premium subscriber and have embedded links to spotify in PPT.  The links always take me to spotify but the track doesnt consistently start.   It's li...
  • 412 Views
  • 0 replies
  • 0 likes
  • 412 Views
  • 0 replies
  • 0 likes

Integration with Mobile Operators

Hello, I am working as a product analyst in leading OSS/BSS firm. We provide advanced software solutions and services to mobile operators around the globe. Currently, we are building a platform to integrate OTT services for Mobile Operators. As a par...

  • Newbie
  • Hello, I am working as a product analyst in leading OSS/BSS firm. We provide advanced software solutions and services to mobile operators around the globe. Currently, we are building a platform to in...
  • Maxim
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Stuttering, lagging, skipping song content on Spotify web player

Hey, For the last few weeks I've been experiencing horrendous playback on Spotify web player. Songs will have long pauses midway through (yes, multiple times in each song), skip halfway through to another song, most songs aren't even finishing. This ...

  • Casual Listener
  • Hey,   For the last few weeks I've been experiencing horrendous playback on Spotify web player. Songs will have long pauses midway through (yes, multiple times in each song), skip halfway thro...
  • gracebrunson19
  • Casual Listener
  • 4629 Views
  • 5 replies
  • 1 likes
  • Other
  • 4629 Views
  • 5 replies
  • 1 likes

Chromecast playback + ads = Fail!

The free tier of spotify is starting to get obnoxious. Whenever casting to the TV, the music will not resume playing after an ad.Whenever playing just on the iPhone, the "Tap here for 30 minutes of music" repeats/does not resume playing music after t...

  • Casual Listener
  • The free tier of spotify is starting to get obnoxious.   Whenever casting to the TV, the music will not resume playing after an ad. Whenever playing just on the iPhone, the "Tap here for 30 m...
  • 521 Views
  • 0 replies
  • 0 likes
  • 521 Views
  • 0 replies
  • 0 likes

Solved!! Your Top Songs 2016

Is there a way to find this playlist again? I didn't save it when it came out, but I would like to find it now.

  • Roadie
  • Is there a way to find this playlist again? I didn't save it when it came out, but I would like to find it now.
  • AdLadz
  • Roadie
  • 641 Views
  • 2 replies
  • 0 likes
  • Other
  • 641 Views
  • 2 replies
  • 0 likes

[Android Auto] After a while, the volume drops to a whisper, or just turns off

Hey guys, I don't know if this is the correct place to ask for help about this, but I've been having some issues with Spotify in my new Kia Rio. It comes with Android Auto, and I'm loving Spotify's integration. So just to paint a picture: I have Spot...

  • Regular
  • Hey guys,   I don't know if this is the correct place to ask for help about this, but I've been having some issues with Spotify in my new Kia Rio. It comes with Android Auto, and I'm loving Sp...
  • fury683
  • Regular
  • 1747 Views
  • 6 replies
  • 1 likes
  • music
    Other
  • 1747 Views
  • 6 replies
  • 1 likes

Use Spotify for Chromecast and HEOS at the same time?

Hi All Hope you are doing well! I have a question: I have an amplifier with google chromecast audio, that I control using the spotify app. I want to add HEOS speakers in another room. Can I group the chromecast and HEOS systems so that I can multi-ro...

  • Newbie
  • Hi All   Hope you are doing well!    I have a question: I have an amplifier with google chromecast audio, that I control using the spotify app. I want to add HEOS speakers in ...
  • Justicej1
  • Newbie
  • 1473 Views
  • 2 replies
  • 1 likes
  • Denon
  • 1473 Views
  • 2 replies
  • 1 likes

Spotify connect Family account Echo sharing

Hi, Wondering anyone can help. I have a spotify family with three users and several Amazon echos. Problem is we cant seem to use the Spotify Connect feature on all the echos. Im not looking for multi room synced audio just the ability for my family t...

  • Casual Listener
  • Hi,   Wondering anyone can help. I have a spotify family with three users and several Amazon echos. Problem is we cant seem to use the Spotify Connect feature on all the echos. Im not looking ...
  • 355 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 355 Views
  • 0 replies
  • 0 likes

[Bug] Songs/Albums Won't Play the First Time -- Have to Reload the Web Player

I've noticed this issue for several months with the Web Player, where often a song/album won't start playing the first time I click Play after loading up the site. The Play button shows it has been pressed, but the song/album doesn't play. To resolve...

  • Music Fan
  • I've noticed this issue for several months with the Web Player, where often a song/album won't start playing the first time I click Play after loading up the site. The Play button shows it has been p...
  • 375 Views
  • 0 replies
  • 0 likes
  • Linux
    Web Player
  • 375 Views
  • 0 replies
  • 0 likes

SHUFFLE.GURU = Spotify + Lastfm + lyrics & knowledge from Genius.com

http://shuffle.guru - I get used to Last.fm when it was an internet radio. Since I'm using Spotify, I miss lyrics and artist bio along with similars and genres in the player window while listening. I've just created an online Playing Now tool for usi...

  • Music Fan
  • http://shuffle.guru - I get used to Last.fm when it was an internet radio. Since I'm using Spotify, I miss lyrics and artist bio along with similars and genres in the player window while listening. I...
  • migp
  • Newbie
  • 5246 Views
  • 3 replies
  • 2 likes
  • Connect
    Web Player
  • 5246 Views
  • 3 replies
  • 2 likes

Pioneer avh-x2800bs

I bought a new pioneer 2016 avh-x2800bs because of spotify integration. Though connecting my iPhone e 6 via lighting cable to it, it will display all data but album art stays blank. Help!!!!

  • Visitor
  • I bought a new pioneer 2016 avh-x2800bs because of spotify integration. Though connecting my iPhone e 6 via lighting cable to it, it will display all data but album art stays blank. Help!!!!
  • juanmiguel431
  • Newbie
  • 5144 Views
  • 11 replies
  • 1 likes
  • music
    Other
  • 5144 Views
  • 11 replies
  • 1 likes