Volvo Sensus Connect Bowers Wilkins. S90 2018
Volvo Sensus Connect
My Question or Issue
it takes more than one minute for the App to connect after starting the car and 30 seconds when switching from Radio to Spotify App. The display shows ”Connecting”. Very annoying when you go for short rides. Music starts after three blocks. I have simcsrd for 4G in the car, and very good covearge. It is always same delays. Unclear if it is the car or the app to blame. Anyone that have quicker connection?
Hey again @9h_f-mevc9di6,
Thank you for your reply.
You can get more info about this in this article 🙂
I contacted Volvo Australia who had no idea what to do. We need to find someone in the product group at Volvo HQ to get any closer to solving this. The more I look into this (I am a techie) the more I think that the spotify issue is a symptom of a larger problem with the way the volvo cars handle (or don't handle) data.
I have performed the following test (see attachment). Note we do not have in-car SIMs in Australia so I connect by tethering
1. Perform a speedtest on my iPhone. I live in a metro area and have good coverage and speed - for this test, I got around 50Mbps
2. Tether the iPhone to the car using bluetooth. Disable WiFi on the device to ensure everything goes via 4g .
3. Now enable in-car WiFi and connect a second device (ipad with mobile service disabled) to the in-car WiFi.
4. Perform a speed test from the ipad. I was able to achieve a maximum speed of around 1Mbps.
Note I switched devices with the same results.
So why can I only get 1Mbps from the in-car WiFi when it is tethered to a device achieving speeds of > 50Mbps?
Would be interested to know if anyone sees the same
I am also experiencing this issue in Canada with my 2020 XC90. I have tried two sims and both result in 30 seconds to a 1 minute delays at best. Certain times, although rarely, the app will not connect for the entire car ride. Even if the development of the app resides with Volvo, if I was Spotify I would be trying to get to the bottom of this since it looks like a Spotify problem as the other Volvo apps work fine. It definitely makes me reconsider both Volvo and Spotify as a customer.
If anyone has found an fix for this, please let me know.
The reason your only getting 1Mbps is because you are tethering via bluetooth. Bluetooth does not have a lot of bandwidth. I don't know what MY car you have but I doubt it has bluetooth 5 which in theory can get 2Mbps.
The issue is how the car buffers the data. As soon as the car turns off it deletes everything that it buffers. If it would keep the buffer and maybe even buffer the next few tracks this will allow the car to play the music while it waits for the connection to reactivate.
Personally I use the built in car SIM card in Canada so speed isn't the issue. It's an issue of how long it takes for the connection to re-establish after the infotainment has been turned off.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…