What can I do if my Spotify app is stuck on the queue while downloading on Firestick?

[Kartik3]

I recently purchased a Firestick and wanted to download the Spotify app to listen to my favorite music. However, I noticed that the app was not downloading properly and was stuck on the queue. I tried restarting my Firestick and checking my internet connection, but the issue persisted. I am now frustrated and unsure of what to do next, as I have not experienced this issue with any other apps before.

Plan

Free/Premium

Country

USA

Device

(Firestick)

Operating System

(FireOS 7.6.1.3)

[MihailY]

Hey @Kartik3,

Thanks for reaching out.

If you're having trouble downloading the app on your Fire TV Stick, we'd recommend the following:

• Check if you have enough storage.
• Restart your router.
• Connect the stick to a hotspot on your phone.

If the issue persists, it's best to contact Amazon Support for further troubleshooting steps.

We hope this helps.