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Why did I lose the ability to see what is playing on another device on my

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Why did I lose the ability to see what is playing on another device on my

Why did I lose the ability to see what is playing on another device on my account? Spotify is playing on my iPad and, before today, I could see what was playing on my iPhone and add to the queue, etc. Today I can't.
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Thanks for the suggestion. I was able to restore the connection by
initiating a different playlist from the remote device.

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3 Replies

Hey @billandleah,

Thanks for reaching out.

As a first step, can you please try connecting both devices to a hotspot and check if the issue persists? If yes, try clean reinstalling the app as described here.

Let us know how it goes.

MihailYModerator
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Marked as solution

Thanks for the suggestion. I was able to restore the connection by
initiating a different playlist from the remote device.

Hi @billandleah

 

Thanks for getting back to us and letting us know. 

 

Great news! If you need a hand with anything else, the Community is here for you. 

 

Have a goo one 🙂 

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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