Help Wizard

Step 1


Wrong "New Music from Artist" email notification

Wrong "New Music from Artist" email notification



Yesterday I got an email notification regarding new music released by an artsit I follow (banks -


upon openning the link I got into a different artist page (banks -


obviously there was a mixup between these 2 artists.

I was very disappointed to find out that it was a false email.


attached is a screenshot from the mail and the original link in the mail:

Screen Shot 2018-10-06 at 9.42.37.png




1 Reply

Hey @Eyaltzi.


Thanks for letting us know about this. We apologise that this happened to you - it seems like there was a glitch on Spotify's end.


I can imagine it's not cool to be told that an artist you like has some new music released, only to find out that it's someone else! 


Once again, sorry for the mix-up!


We hope you're still enjoying listening to your favourite music on Spotify 🙂

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