Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2087 Views
  • 19 replies
  • 6 likes
  • Other
  • 2087 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17751 Views
  • 8 replies
  • 2 likes
  • Other
  • 17751 Views
  • 8 replies
  • 2 likes

[WP 7.5] Yet another iOS update!

Just to rub salt in the wounds of us poor Windows Phone users, Spotify have now released yet another iOS update without any sign of anything happening on the Windows Phone front... https://twitter.com/#!/nevyn/status/191974367494807552 We Windows Pho...

  • Visitor
  • Just to rub salt in the wounds of us poor Windows Phone users, Spotify have now released yet another iOS update without any sign of anything happening on the Windows Phone front... https://twitter.co...
  • dannejanne
  • Regular
  • 1095 Views
  • 1 replies
  • 1 likes
  • 1095 Views
  • 1 replies
  • 1 likes

Solved!! [WP 7.5] Please support Nokia Lumia 900

Would love to see full robust version of Spotify for Win Phone 7.5 on the Nokia Lumia 900. Thank you that is all

  • Casual Listener
  • Would love to see full robust version of Spotify for Win Phone 7.5 on the Nokia Lumia 900.   Thank you that is all  
  • beerock
  • Casual Listener
  • 2367 Views
  • 1 replies
  • 0 likes
  • 2367 Views
  • 1 replies
  • 0 likes

Window resizes even in full screen mode

When trying to use the slider on the far side of the screen, where my friends social history is displayed, the mouse cursor automatically changes to the "resize arrows" and can change the width of the window, even when maximised. It's really annoying...

  • Music Fan
  • When trying to use the slider on the far side of the screen, where my friends social history is displayed, the mouse cursor automatically changes to the "resize arrows" and can change the width of th...
  • freshwire
  • Newbie
  • 1236 Views
  • 2 replies
  • 2 likes
  • 1236 Views
  • 2 replies
  • 2 likes

[WP 7.5] Bangarang!!! What a useless app - tired to Windows Phone app...

Jesus Christus who the heck released this total useless app!!! Bugs, bugs, bugs and now I'm tired. I canceled my Subcription with Spotify and now wait to it's end. My brother uses a free Deezer app on it's Android. What a app!!! Total free Radio with...

SC20120413-183357.png SC20120413-183528.png SC20120413-183509.png SC20120413-183453.png
  • Visitor
  • Jesus Christus who the heck released this total useless app!!! Bugs, bugs, bugs and now I'm tired. I canceled my Subcription with Spotify and now wait to it's end. My brother uses a free Deezer app o...
  • user-removed
  • Not applicable
  • 4159 Views
  • 11 replies
  • 2 likes
  • 4159 Views
  • 11 replies
  • 2 likes

Several Premium Accounts

I have Logitech Touch and installed Spotify with one of my Premium Account.It worked OK and I played my playlists on the Logitech Touch without any problems.Since I have another Premium Account my question is how do I switch to playlists of the other...

  • Music Fan
  • I have Logitech Touch and installed Spotify with one of my Premium Account. It worked OK and I played my playlists on the  Logitech Touch without any problems. Since I have another Premiu...
  • rajan
  • Music Fan
  • 908 Views
  • 2 replies
  • 0 likes
  • 908 Views
  • 2 replies
  • 0 likes

Solved!! [BB] Syncing tracks blackberry 9900

I've recentely added another couple of hundred tracks to spotify starred tracks. I have got a premium account but despite selecting to download the tracks on my phone they still appear greyed out and won't sync. Any suggestions? Going on holiday soon...

  • Regular
  • I've recentely added another couple of hundred tracks to spotify starred tracks. I have got a premium account but despite selecting to download the tracks on my phone they still appear greyed out and...
  • nk1973
  • Casual Listener
  • 1850 Views
  • 3 replies
  • 0 likes
  • 1850 Views
  • 3 replies
  • 0 likes

Spotify on Squeezebox Touch

I have a Squeezebox Classic that works fine, but plan to buy the Squeezebox Touch just to be able to listen to Spotify through it. But then I see somewhere that the Spotify application only is available if I have Spotify premium. Since I don't have a...

  • Visitor
  • I have a Squeezebox Classic that works fine, but plan to buy the Squeezebox Touch just to be able to listen to Spotify through it. But then I see somewhere that the Spotify application only is availa...
  • meahtenoha
  • Spotify
  • 2324 Views
  • 3 replies
  • 0 likes
  • 2324 Views
  • 3 replies
  • 0 likes

[BB] Control of track downloads

Hello, I'm a new user of Spotify in Blackberry Curve 8520. When I tried to sync a playlist offline, I noticed that the download tab is switching from No to Yes. Therefore, I am afraid that Spotify would download all tracks of my playlist and charging...

  • Casual Listener
  • Hello,   I'm a new user of Spotify in Blackberry Curve 8520. When I tried to sync a playlist offline, I noticed that the download tab is switching from No to Yes. Therefore, I am afraid th...
  • miumiupiupiu
  • Casual Listener
  • 721 Views
  • 1 replies
  • 0 likes
  • 721 Views
  • 1 replies
  • 0 likes

log onto sonos

I just purchased premium to play through a sonos but the log on details it says are incorrect, I have checked and with the payment reciept for premium no alternate log on password was provided. I log on using facebook and therefore I know the usernam...

  • Casual Listener
  • I just purchased premium to play through a sonos but the log on details it says are incorrect, I have checked and with the payment reciept for premium no alternate log on password was provided. &nbsp...
  • Sam
  • Spotify
  • 825 Views
  • 1 replies
  • 0 likes
  • 825 Views
  • 1 replies
  • 0 likes

[BB] Blackberry sync messed up desktop list and favourites

I've been testing out the beta blackberry app for the past many months which is extremely frustrating, so I've settled on syncing only a single playlist. It's never straightforward and rarely syncronises correctly, either duplicating tracks so a play...

  • Newbie
  • I've been testing out the beta blackberry app for the past many months which is extremely frustrating, so I've settled on syncing only a single playlist.   It's never straightforward and rar...
  • 646 Views
  • 0 replies
  • 0 likes
  • 646 Views
  • 0 replies
  • 0 likes

[WP 7.5] Is spotify ignoring Windows Phone customers?

Well.. this is how i feel.. Many problems, not a word from spotify, nighter via mail or in ANY of the topics.. http://community.spotify.com/t5/Mobile-Windows-Phones-Blackberry/WP-7-5-bluetooth-crash-hangs-no-sound/td-p/31733 http://community.spotify....

  • Roadie
  • Well.. this is how i feel..   Many problems, not a word from spotify, nighter via mail or in ANY of the topics..   http://community.spotify.com/t5/Mobile-Windows-Phones-Blackbe...
  • user-removed
  • Not applicable
  • 1407 Views
  • 2 replies
  • 2 likes
  • 1407 Views
  • 2 replies
  • 2 likes

Solved!! [Symbian] I cannot get my playlists

After the first login, after a clean install, I do not receive any playlists although the phone indicates that he is getting the inital playlists. After a while , 10 seconds or so, the app closes by itself. After that, until I clear the cache, the ph...

  • Regular
  • After the first login, after a clean install, I do not receive any playlists although the phone indicates that he is getting the inital playlists. After a while , 10 seconds or so, the app closes by ...
  • AprilH
  • Casual Listener
  • 1421 Views
  • 4 replies
  • 0 likes
  • 1421 Views
  • 4 replies
  • 0 likes

[WP 7.5] WP Spotify App crashes in Related artists view

Hey! Another bug. WP Spotify App crashes immediately when I try go to artist Lady Gaga or to any other artist page Related artist view. This is really annoying thing. I try clean re-install again now.

  • Visitor
  • Hey!   Another bug.   WP Spotify App crashes immediately when I try go to artist Lady Gaga or to any other artist page Related artist view.   This is really annoying thing....
  • user-removed
  • Not applicable
  • 1216 Views
  • 2 replies
  • 0 likes
  • 1216 Views
  • 2 replies
  • 0 likes

Starred playlists differ between devices

I'm new to Spotify, and i've just added it to my Sonos system. I've begun the process of syncing my starred tracks to play offline, which is working fine on my PC. However, I go to my Sonos menu, and under the header of "Starred", only a handful of t...

  • Newbie
  • I'm new to Spotify, and i've just added it to my Sonos system. I've begun the process of syncing my starred tracks to play offline, which is working fine on my PC.   However, I go to my Sonos ...
  • 787 Views
  • 0 replies
  • 0 likes
  • 787 Views
  • 0 replies
  • 0 likes

combination Spotify premium and Sonos troubles with connection

My connection worked fine on Sonos until recently. Since a couple of days I receive a message that due to a lack of bandwith it cannot play my choice. Who has an idea?

  • Visitor
  • My connection worked fine on Sonos until recently. Since a couple of days I receive a message that due to a lack of bandwith it cannot play my choice. Who has an idea?
  • licenced
  • Community Legend
  • 854 Views
  • 1 replies
  • 0 likes
  • 854 Views
  • 1 replies
  • 0 likes

How to get internal and external sd card to show up on the spotify software.

I have a samsung galaxy player 5.0. And only my internal sd card shows up on spotify. How do I get my internal and external sd card to show up.

  • Visitor
  • I have a samsung galaxy player 5.0. And only my internal sd card shows up on spotify. How do I get my internal and external sd card to show up. 
  • Richard
  • Community Legend
  • 890 Views
  • 3 replies
  • 0 likes
  • 890 Views
  • 3 replies
  • 0 likes

Non public playlist visible on facebook

Hi, some quick feedback, If I unpublish a playlist and send it to a friend, and he chooses to subscribe to it should absolutely not be posted in his facebook feed! I unpublish a playlist when I want it to be private, and that also means i don't want ...

  • Newbie
  • Hi,   some quick feedback,   If I unpublish a playlist and send it to a friend, and he chooses to subscribe to it should absolutely not be posted in his facebook feed!   I unpubl...
  • user-removed
  • Not applicable
  • 2445 Views
  • 1 replies
  • 1 likes
  • Social & Random
  • 2445 Views
  • 1 replies
  • 1 likes

Other's starred playlists do not work with Squeezebox

I am very pleased by how well Spotify works with Squeezebox, except for one important thing. I subscribed to the Starred collection of another user. However, for some reason only one song from that starred list appears under Starred Tracks on my Sque...

  • Casual Listener
  • I am very pleased by how well Spotify works with Squeezebox, except for one important thing. I subscribed to the Starred collection of another user. However, for some reason only one song from that s...
  • lkview
  • Casual Listener
  • 889 Views
  • 1 replies
  • 0 likes
  • 889 Views
  • 1 replies
  • 0 likes

[WP 7.5] New version of Spotify Windows Phone - New features!!!

Hey, Now a new Windows Phone app is released. New things: - Local files - Library view - Bluetooth support with play7pause, next and prev tracks... - Facebook integration - Last.fm support - Faster start - 320 kbps sound mode - Folder support - New R...

  • Visitor
  • Hey,   Now a new Windows Phone app is released.   New things:   - Local files - Library view - Bluetooth support with play7pause, next and prev tracks... - Facebook i...
  • kvarnbakken
  • Roadie
  • 1901 Views
  • 5 replies
  • 3 likes
  • 1901 Views
  • 5 replies
  • 3 likes