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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

56009 Views

7 replies

4 likes

  • 56009 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

unicornio575

Visitor

37388 Views

209 replies

18 likes

Other
  • 37388 Views
  • 209 replies
  • 18 likes

Spotify crash on boxeebox

Is there an upgrade of spotify for boxee box? I have the version 5 and is too slow and sometimes crash!

Newbie

Is there an upgrade of spotify for boxee box? I have the version 5 and is too slow and sometimes crash!

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

[WP8] UK SPOTIFY ACCOUNT - TRAVELLING IN UAE

Can somebody tell me how to sort this out otherwise I will have to cancel my spotify Premium Account... that would be sad. I have a UK Premium spotify account. I use it internationally a lot especially in the UAE where I spend several months every ye...

Newbie

  Can somebody tell me how to sort this out otherwise I will have to cancel my spotify Premium Account... that would be sad.   I have a UK Premium spotify account. I use it internatio...

mikemax

Casual Listener

3730 Views

3 replies

0 likes

  • 3730 Views
  • 3 replies
  • 0 likes

Ubuntu Touch / Phone

Will Spotify develop a player for the upcoming Ubuntu Touch /Phone OS?

Regular

Will Spotify develop a player for the upcoming Ubuntu Touch /Phone OS?

LarsUbuntuphone

Newbie

3388 Views

3 replies

16 likes

  • 3388 Views
  • 3 replies
  • 16 likes

Solved!! is Samsung EU40D6500 sopported?

Hi, I'm getting crazy looking for information about this TV model, some people says it works, others says that doesn't appear on the Samsung Apps list. Can anybody help? Thanks

Casual Listener

Hi, I'm getting crazy looking for information about this TV model, some people says it works, others says that doesn't appear on the Samsung Apps list.   Can anybody help?   Thanks

jaumebosch

Casual Listener

771 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

[BB] Missing Playlists from Spotify BlackBerry App

Some of my playlists do not show up on my Spotify app. I have a BlackBerry Curve 9360 and the latest version of Spotify. Is this a known issue? Is there anything I can do?James

Newbie

Some of my playlists do not show up on my Spotify app. I have a BlackBerry Curve 9360 and the latest version of Spotify. Is this a known issue? Is there anything I can do? James

Peter__

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

[BB] Spotify available for Blackberry bold 9930?

I've been a premium member for over 10 months now and I would hate to have to cancel my membership due to me not being able to use it. I just purchaed the Blackberry 9930 Bold and i've tried every possible route into getting it to work on my new phon...

Regular

I've been a premium member for over 10 months now and I would hate to have to cancel my membership due to me not being able to use it. I just purchaed the Blackberry 9930 Bold and i've tried every po...

kbuch87

Newbie

4715 Views

12 replies

1 likes

  • 4715 Views
  • 12 replies
  • 1 likes

[WP8] Can't use in flight mode

While on two flights yesterday I attempted to use Spotify, with the app obviously in Flight Mode. I also have offline mode, don't sync over 3G etc enabled First thing it tries to do? Connect to the net. The app couldn't be used at all because it clai...

Music Fan

While on two flights yesterday I attempted to use Spotify, with the app obviously in Flight Mode.  I also have offline mode, don't sync over 3G etc enabled First thing it tries to do?  Conn...

Headfx

Music Fan

725 Views

2 replies

0 likes

  • 725 Views
  • 2 replies
  • 0 likes

Yamaha AVENTAGE

please add Spotify support to the AVENTAGE line of Yamaha line of receivers...

Visitor

please add Spotify support to the AVENTAGE line of Yamaha line of receivers...

user-removed

Not applicable

2559 Views

4 replies

2 likes

  • 2559 Views
  • 4 replies
  • 2 likes

[WP8] Spotify Gone offline? Reinstall and login - "need a premium account". Login Error 409

I have an HTC Window 8x phone. I installed the Spotify mobile app and was enjoying listing to music with it until recently. The Spotify app reported was offline. I couldn't see how to get it be online again. In settings, I switched between between on...

Casual Listener

I have an HTC Window 8x phone. I installed the Spotify mobile app and was enjoying listing to music with it until recently. The Spotify app reported was offline. I couldn't see how to get it be onlin...

Peter__

Community Legend

1745 Views

3 replies

0 likes

  • 1745 Views
  • 3 replies
  • 0 likes

Sonos login is driving me crazy

I'm getting to the end of my patience trying to log into Spotify through my Sonos system. When I try to connect spotify, sonos tells me that my username or password is incorrect, even though I know that Spotify opens with the username and pasword tha...

Newbie

I'm getting to the end of my patience trying to log into Spotify through my Sonos system. When I try to connect spotify, sonos tells me that my username or password is incorrect, even though I know...

Sam

Spotify

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

Solved!! [BB] Download Spotify for Blackberry

I'm trying to install spotify on my Blackberry by typing m.spotify.com in the phone's browser, I am allways redirected to www.spotify.com. Is there another way to download the app for blackberry? Greets Thomas

Regular

I'm trying to install spotify on my Blackberry by typing m.spotify.com in the phone's browser, I am allways redirected to www.spotify.com. Is there another way to download the app for blackberry? &...

berlin_fuzzy

Regular

55102 Views

10 replies

0 likes

  • 55102 Views
  • 10 replies
  • 0 likes

Solved!! [WP 8.0] Playing while roaming over 3G not possible

I was very glad to find out the WP8 for Spotify finally came out. Unfortunately I haven`t been able to use it to its full potential due to a bug/lack of feature. I, like many others, am using a MVNO (Virtual Provider). Because my network name is diff...

Casual Listener

I was very glad to find out the WP8 for Spotify finally came out. Unfortunately I haven`t been able to use it to its full potential due to a bug/lack of feature.   I, like many others, am us...

Peter__

Community Legend

4173 Views

12 replies

2 likes

  • 4173 Views
  • 12 replies
  • 2 likes

Solved!! [Symbian] App not available on Portugal?

Hey, I just bought Premium and I wanted to get the app for my Symbian phone but it says that is not available in Portugal :c Can you fix that? Thanks!

Casual Listener

Hey,   I just bought Premium and I wanted to get the app for my Symbian phone but it says that is not available in Portugal :c   Can you fix that?   Thanks!

MarMigs

Casual Listener

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

[BB] sound quality on blackbery curve 9300

I have downloaded Spotify for Blackberry. When I play some tracks, I can hear the music, but the vocals are "in the distance" - it lis like it is being played with heavy reverb Super User Edit: Adding Title Tag

Casual Listener

I have downloaded Spotify for Blackberry. When I play some tracks, I can hear the music, but the vocals are "in the distance" - it lis like it is being played with heavy reverb   Super User ...

Peter__

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Wired playback throughout house (in ceiling speakers)

I'm building a new house and want to install ceilling speakers in different rooms that will network with each other. Does anyone know how that works and how I could play spotify throughout the house in a wired home speaker (multi-room) setup? Thanks ...

Casual Listener

I'm building a new house and want to install ceilling speakers in different rooms that will network with each other. Does anyone know how that works and how I could play spotify throughout the house ...

Liam

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

[Symbian] Search doesn't work

On Nokia N9 Spotify client, search (songs, artists and albums) works only fist time I use the app after installation. If I close the app and then open it again, search doesn't find anything anymore. I need to remove the app and reinstall it. Then aga...

Newbie

On Nokia N9 Spotify client, search (songs, artists and albums) works only fist time I use the app after installation. If I close the app and then open it again, search doesn't find anything anymore. ...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

[WRT] Surface released in Sweden

There, the Surface is finally released in Sweden. Other Windows RT-alternatives have been around for a few months. When will Spotify be released as an app for the Windows-based tabs? I know it's possible to use the web-player, but it sucks on a touch...

Regular

There, the Surface is finally released in Sweden. Other Windows RT-alternatives have been around for a few months. When will Spotify be released as an app for the Windows-based tabs?   I k...

469 Views

0 replies

1 likes

  • 469 Views
  • 0 replies
  • 1 likes

shuffle option in onkyo app

Getting very close to canceling my Spotify act because of one very simple missing feature. I have been a Spotify premium member for several months now and I have been extremely pleased with the ease at which Spotify allows me to access music and crea...

Newbie

Getting very close to canceling my Spotify act because of one very simple missing feature.  I have been a Spotify premium member for several months now and I have been extremely pleased with the...

Lipziger

Casual Listener

1317 Views

1 replies

7 likes

  • 1317 Views
  • 1 replies
  • 7 likes

[Unspecified] Music quits playing halfway through!

Hi! I've been a premium user for awhile - Love it! - but the past couple days have sucked. Yesterday, music began playing halfway through each song, and then would stop. I'd choose a new song, something ive played many times before on my iPhone, and ...

Casual Listener

Hi! I've been a premium user for awhile - Love it! - but the past couple days have sucked. Yesterday, music began playing halfway through each song, and then would stop. I'd choose a new song, someth...

user-removed

Not applicable

651 Views

2 replies

2 likes

  • 651 Views
  • 2 replies
  • 2 likes