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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 11824 Views
  • 80 replies
  • 9 likes
  • Other
  • 11824 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20436 Views
  • 9 replies
  • 2 likes
  • Other
  • 20436 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify for artist

Good day everyone .how are y’all doing today ?.. I’d like to introduce myself, my name is Daniel and I’m an artist from Africa, Nigeria. Go by the stage name Chiopzy. Please I have a request as to my Spotify for artist is yet to be accessible. It say...

  • Newbie
  • Good day everyone 😁. how are y’all doing today ?..  I’d like to introduce myself, my name is Daniel and I’m an artist from Africa, Nigeria. Go by the stage name Chiopzy.  Please I have ...
  • Lyubka
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts in Spotify on Android won't play anymore

Plan - Premium Country - Australia Device - OnePlus 5TOperating System - Android 10 My Question or IssueI used to be able to play podcasts on Spotify on my Android phone but lately it either plays an ad over and over again or part of the content over...

  • Regular
  • Plan - Premium  Country - Australia  Device - OnePlus 5T Operating System - Android 10   My Question or Issue I used to be able to play podcasts on Spotify on my Androi...
  • Cristipoc
  • Visitor
  • 4845 Views
  • 21 replies
  • 0 likes
  • Other
  • 4845 Views
  • 21 replies
  • 0 likes

friends wrong name and profile pic displayed

friend changed his display name and pfp but on the playlist we made it displays his old username and pfp, why?

  • Visitor
  • friend changed his display name and pfp but on the playlist we made it displays his old username and pfp, why?
  • Maxim
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution How does one access Spotify pre sales for concert tickets???

How does one access Spotify pre sales for concert tickets??? Premium member trying to figure out how to access Spotify pre sale tomorrow for Pantera tickets?

  • Visitor
  • How does one access Spotify pre sales for concert tickets??? Premium member trying to figure out how to access Spotify pre sale tomorrow for Pantera tickets?
  • Lyubka
  • Moderator
  • 1334 Views
  • 1 replies
  • 0 likes
  • 1334 Views
  • 1 replies
  • 0 likes

Superuser Contribution La app es premium pero se pausa a cada rato que puedo hacer para resolverlo

Pongo la lista y se pausa a cada rato por eso pago premium para no batallar tengo como 4 días batallando

  • Visitor
  • Pongo la lista y se pausa a cada rato por eso pago premium para no batallar tengo como 4 días batallando
  • Vasil
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution autoplay is not working.

i have restarted the app and my phone. turned autoplay on and off in the settings multiple times, on my macbook and my phone. still not working. it repeats whatever was playing.

  • Casual Listener
  • i have restarted the app and my phone. turned autoplay on and off in the settings multiple times, on my macbook and my phone. still not working. it repeats whatever was playing.
  • Yordan
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Not updating play counts

For the last couple days me and my friends have noticed spotify hasnt updated our play counts or any stats in that matter. When we use spotify fort artists we can only see stats up to the 16th of november (4 days ago). Its extra frustrating as i just...

  • Casual Listener
  • For the last couple days me and my friends have noticed spotify hasnt updated our play counts or any stats in that matter. When we use spotify fort artists we can only see stats up to the 16th of nov...
  • cgull
  • Casual Listener
  • 1438 Views
  • 2 replies
  • 0 likes
  • Other
  • 1438 Views
  • 2 replies
  • 0 likes

"open.spotify.com’s server IP address could not be found"

PlanFreeCountryBrazil Device(Laptop)Operating System(Windows 10) My Question or Issue I try to listen to Spotify in the web player using Google Chrome but I can't. The next sentences are " This site can’t be reached. open.spotify.com’s server IP addr...

  • Visitor
  • Plan Free Country Brazil   Device (Laptop) Operating System (Windows 10)   My Question or Issue  I try to listen to Spotify in the web player using Google Chrome but I can't...
  • Gorlie
  • Visitor
  • 9569 Views
  • 15 replies
  • 1 likes
  • Other
  • 9569 Views
  • 15 replies
  • 1 likes

Superuser Contribution Downloaded songs disapear after one day and I have to download again each d

I have a premium duo account, my downloaded songs no more appear as downloaded after a day's time and I have to download again and waste data. I listen daily and this is a lot of wastage of data even though I've paid for premium.

  • Visitor
  • I have a premium duo account, my downloaded songs no more appear as downloaded after a day's time and I have to download again and waste data. I listen daily and this is a lot of wastage of data even...
  • Joan
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue: Profile display name can't be searched after updating it

Yesterday I changed my profile display name and it is not being shown in search results, but oddly enough if I search the old display name the new one shows up. To test if this was an isolated issue I created a brand new Spotify account/profile. That...

  • Visitor
  • Yesterday I changed my profile display name and it is not being shown in search results, but oddly enough if I search the old display name the new one shows up. To test if this was an isolated is...
  • Joan
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random songs interrupt my playlists

PlanPremiumCountry USDeviceLG G3 AND personal laptop (up to date, relativly new)Operating System Phone- Android 6.0Computer- Windows 10 My Question or Issue So I recently have experienced a very annoying and frustrating problem: My spotify will rando...

  • Casual Listener
  • Plan Premium Country  US Device LG G3  AND personal laptop (up to date, relativly new) Operating System   Phone- Android 6.0 Computer- Windows 10  My Question or Issue ...
  • SirTopHat
  • Casual Listener
  • 4719 Views
  • 6 replies
  • 5 likes
  • Other
  • 4719 Views
  • 6 replies
  • 5 likes

Superuser Contribution ¿Por qué me cobran mi plan estudiantil como individual?

Me cobran mi plan estudiantil como individual y eso que el mes anterior renové que sigo siendo estudiante.

  • Visitor
  • Me cobran mi plan estudiantil como individual y eso que el mes anterior renové que sigo siendo estudiante.
  • wagnerivera
  • Visitor
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Spotify Contact Us chat not working

I don't know if I was blocked because I started contact more than 100 times in the past week trying to solve something really simple or if the chat is yet another broken thing on the ecosystem.It gets stuck on the 'An advisor is best to help with thi...

  • Gig Goer
  • I don't know if I was blocked because I started contact more than 100 times in the past week trying to solve something really simple or if the chat is yet another broken thing on the ecosystem. It...
  • Maxim
  • Spotify Star
  • 429 Views
  • 1 replies
  • 0 likes
  • Other
  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocked accounts still seeing mine

so I have an issue with this girl who’s been bullying me for a while and a year ago I finally decided to block her. But the entire time she’s been able to see my account and all my playlists but I don’t wanna private everything for those who aren’t b...

  • Visitor
  • so I have an issue with this girl who’s been bullying me for a while and a year ago I finally decided to block her. But the entire time she’s been able to see my account and all my playlists but I do...
  • AlejaR
  • Moderator
  • 3901 Views
  • 1 replies
  • 0 likes
  • Other
  • 3901 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't work at all

Operating SystemWindows 10 My Question or IssueI've been having this issue for months. It started off with the app when it stopped showing my playlists and whenever I tried to play a song it wouldn't, so I moved on to the site. It worked fine until I...

  • Casual Listener
  • Operating System Windows 10   My Question or Issue I've been having this issue for months. It started off with the app when it stopped showing my playlists and whenever I tried to play a son...
  • edenmp3
  • Casual Listener
  • 283 Views
  • 4 replies
  • 0 likes
  • Other
  • 283 Views
  • 4 replies
  • 0 likes

Sound loss with Wifi and Spotify Connect - when fast forwarding and rewinding

PlanPremiumCountryGermanyDevice(Samsung S20, Samsung Soundbar HW-Q950A/ZG, Lenovo Laptop)Operating System(Android 11, Windows 10) My Question or IssueHello Community and moderators, on December 21st, 2021 I received the "Samsung Q950A" soundbar. Prob...

  • Casual Listener
  • Plan Premium Country Germany Device (Samsung S20, Samsung Soundbar HW-Q950A/ZG, Lenovo Laptop) Operating System (Android 11, Windows 10)   My Question or Issue Hello Community and mode...
  • Matiasdam
  • Casual Listener
  • 3083 Views
  • 7 replies
  • 3 likes
  • Connect
    Samsung
  • 3083 Views
  • 7 replies
  • 3 likes

Superuser Contribution Private sessions on Samsung Smart TV

What is the status of playback on the Samsung Smart TV? Are the sessions private or will the social component show my "friends" what I am playing?

  • Newbie
  • What is the status of playback on the Samsung Smart TV? Are the sessions private or will the social component show my "friends" what I am playing?
  • Vasil
  • Moderator
  • 1454 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 1454 Views
  • 3 replies
  • 0 likes

Unable to access community.spotify.com/t5/Archived-Ideas//idi-p/4757599

Specifically https://community.spotify.com/t5/Archived-Ideas/All-Platforms-Other-Move-feedback-to-UserVoice/idi-p/4757599> You do not have sufficient privileges for this resource or its parent to perform this action.

  • Music Fan
  • Specifically https://community.spotify.com/t5/Archived-Ideas/All-Platforms-Other-Move-feedback-to-UserVoice/idi-p/4757599 > You do not have sufficient privileges for this resource or its parent...
  • Maxim
  • Spotify Star
  • 145 Views
  • 1 replies
  • 1 likes
  • 145 Views
  • 1 replies
  • 1 likes

Superuser Contribution Is the Patreon -> Spotify connection announced recently integrated & active yet?

Premium/US/iPhone 14 Pro Max/iOS I got no answer in another thread so I'm asking it again here. I have a number of subscriptions to podcasts on Patreon. None of the makers of them seem to know about the recent announcement from Spotify about Patreon ...

  • Regular
  • Premium/US/iPhone 14 Pro Max/iOS   I got no answer in another thread so I'm asking it again here. I have a number of subscriptions to podcasts on Patreon. None of the makers of them seem to kn...
  • robigouk
  • Composer
  • 902 Views
  • 6 replies
  • 0 likes
  • Other
  • 902 Views
  • 6 replies
  • 0 likes