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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2011 Views
  • 19 replies
  • 6 likes
  • Other
  • 2011 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17728 Views
  • 8 replies
  • 2 likes
  • Other
  • 17728 Views
  • 8 replies
  • 2 likes

Superuser Contribution Play queue randomly disappears

My queue has been disappearing for approximately 10 days now. Every time I open the app (mobile and desktop), I am unable to play what I was listening to, and my queue does not show up. Sometimes, it also disappears if I leave the app idle without cl...

  • Visitor
  • My queue has been disappearing for approximately 10 days now. Every time I open the app (mobile and desktop), I am unable to play what I was listening to, and my queue does not show up. Sometimes, it...
  • AlejaR
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • Other
  • 151 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Popular songs being wrongly associated with artists of the same name

Have an artist were songs are appearing under their popular section seemingly because they share a name even though they're unrelated.https://open.spotify.com/artist/6JDu6pr6teBn79KqBTOXdphttps://open.spotify.com/track/3iDfTmH0Of9Ct0YkX1Xzdq (Spike r...

  • Casual Listener
  • Have an artist were songs are appearing under their popular section seemingly because they share a name even though they're unrelated. https://open.spotify.com/artist/6JDu6pr6teBn79KqBTOXdp https...
  • Arron1993
  • Casual Listener
  • 233 Views
  • 2 replies
  • 0 likes
  • Other
  • 233 Views
  • 2 replies
  • 0 likes

How to delete app from Russian app store

Hi guys. Some time ago we lived in Russia and after February ‘22 moved to USA,I’ve have had Spotify downloaded in Russian App Store, and now when I’m trying to make another account it’s says I have to change to “Russian version” of the store, but in ...

  • Visitor
  • Hi guys. Some time ago we lived in Russia and after February ‘22 moved to USA, I’ve have had Spotify downloaded in Russian App Store, and now when I’m trying to make another account it’s says I hav...
  • kaworu_bloodpaw
  • Roadie
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Só consigo conectar com wifi de casa, quando uso o da academia não consigo.

Não consigo mais acessar o Spotify fora de casa no wifi. Antes eu conseguia e de um dia para outro não consigo mais. Qual a solução? Não quero usar o 4G

  • Visitor
  • Não consigo mais acessar o Spotify fora de casa no wifi. Antes eu conseguia e de um dia para outro não consigo mais. Qual a solução? Não quero usar o 4G
  • Vasil
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Community] Remove "ideas" and stop requiring users to "vote" in order to implement change.

The voting feature is a point of contention for many users who feel isolated and unheard by Spotify. Comments are always redirected to "create or vote on an idea" and yet the vast majority of users will not do so. This gives a false impression that S...

  • Regular
  • The voting feature is a point of contention for many users who feel isolated and unheard by Spotify. Comments are always redirected to "create or vote on an idea" and yet the vast majority of users w...
  • zerobitsmith
  • Casual Listener
  • 278 Views
  • 2 replies
  • 1 likes
  • 278 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Change Discover weekly Picture

Plan:PremiumCountry:USA Device(iPhone X, Macbook Pro late 2015)Operating SystemCurrent on both. My Question or Issue:I would really like to change the picture on the cover of my discover weekly playlist. Sincerely.

  • Newbie
  • Plan: Premium Country: USA   Device (iPhone X, Macbook Pro late 2015) Operating System Current on both.   My Question or Issue: I would really like to change the picture on the c...
  • siddarthkay
  • Visitor
  • 6735 Views
  • 14 replies
  • 2 likes
  • music
    Other
  • 6735 Views
  • 14 replies
  • 2 likes

Solved!!Superuser Contribution Integra receiver isn't seen in Spotify Connect

PlanPremiumCountryUnited StatesDeviceIntegra DTR-40.4Operating SystemWindowsMy Question or IssueI have an Integra DTR-40.4 receiver that allows network connection and Spotify is pre-loaded. When I try to sign in, I get an error message that I have a ...

  • Regular
  • Plan Premium Country United States Device Integra DTR-40.4 Operating System Windows My Question or Issue I have an Integra DTR-40.4 receiver that allows network connection and Spotify is pre...
  • Steveindanville
  • Regular
  • 1143 Views
  • 5 replies
  • 0 likes
  • Onkyo
    Other
  • 1143 Views
  • 5 replies
  • 0 likes

Export playlist as text

Hi,I have used spotify since it's beta and I have basically build my biography on it. I listen to that song when I did that, that song is family vacation for me, etc. And now I want to have it backed up in a google sheet (or Excel) just to have all t...

  • Casual Listener
  • Hi, I have used spotify since it's beta and I have basically build my biography on it. I listen to that song when I did that, that song is family vacation for me, etc. And now I want to have it back...
  • kaworu_bloodpaw
  • Roadie
  • 4204 Views
  • 1 replies
  • 0 likes
  • music
  • 4204 Views
  • 1 replies
  • 0 likes

Solved!! Celine Dion Live from Boston

I can't find this track "Pour que tu m'aimes encore" from this concert

  • Casual Listener
  • I can't find this track "Pour que tu m'aimes encore" from this concert
  • MaiTL
  • Casual Listener
  • 361 Views
  • 4 replies
  • 0 likes
  • 361 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution I suggest in searching mode, add filters like no consider genres, artists..

When we are searching for song(s), the app only allow us search by text. For enrich the way in what we find songs according to our searching, I suggest to developers add the functionality of filter, I describe its characteristics to next:- Filter all...

  • Casual Listener
  • When we are searching for song(s), the app only allow us search by text. For enrich the way in what we find songs according to our searching, I suggest to developers add the functionality of filter, ...
  • luiihns
  • Casual Listener
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
  • 0 likes

Superuser Contribution Quisiera resaltar el título de la canción seleccionada en VERDE

Cómo resaltar el título en escucha,con las letras en VERDE.Antes era de esa forma y localizaba las canciones fácilmente .Me hago mayor

  • Visitor
  • Cómo resaltar el título en escucha,con las letras en VERDE. Antes era de esa forma y localizaba las canciones fácilmente .Me hago mayor
  • MihailY
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution on a collaborative playlist does it let the owner know when it has been edi

say i am on a collaborative playlist but i am not the owner. if i remove a somg lr add one with it notify the owner?

  • Visitor
  • say i am on a collaborative playlist but i am not the owner. if i remove a somg lr add one with it notify the owner?
  • Lyubka
  • Moderator
  • 5553 Views
  • 1 replies
  • 0 likes
  • 5553 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play my music offline

I have an Iphone, my sister has an iphone. We both have premium. She can play downloaded music offline, but I can't. I looked through many internet pages and youtube videos. But nothing works. And I'm really mad ans sad at the same time, because I'm ...

  • Visitor
  • I have an Iphone, my sister has an iphone. We both have premium. She can play downloaded music offline, but I can't. I looked through many internet pages and youtube videos. But nothing works. And I'...
  • MihailY
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution The ads loop and I can't hear the ads (I can hear my music though)

No matter if I'm using the app or web browser, I end up having to refresh/restart the page. When an ad plays I am unable to hear anything an it loops. When I select a song as it loops it doesn't do anything. I use Spotify frequently however with this...

  • Visitor
  • No matter if I'm using the app or web browser, I end up having to refresh/restart the page. When an ad plays I am unable to hear anything an it loops. When I select a song as it loops it doesn't do a...
  • Joan
  • Moderator
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Podcast Episodes

PlanPremiumCountryUSDeviceSamsung galaxy 8Operating SystemAndroid My Question or IssueI follow a few podcasts and the most recent episodes don't show up on the podcast home page. When I go to my alerts, I can see the new episodes, but they aren't ava...

  • Visitor
  • Plan Premium Country US Device Samsung galaxy 8 Operating System Android   My Question or Issue I follow a few podcasts and the most recent episodes don't show up on the podcast home p...
  • MihailY
  • Moderator
  • 482 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play songs offline, I have Spotify Premium

I downloaded some albums, but it's still not working, I turned on the offline mode in the settings, I logged out and in few times, I deleted the app .....I tried everything, but it still doesn't work

  • Visitor
  • I downloaded some albums, but it's still not working, I turned on the offline mode in the settings, I logged out and in few times, I deleted the app .....I tried everything, but it still doesn't work
  • Yordan
  • Moderator
  • 181 Views
  • 2 replies
  • 0 likes
  • 181 Views
  • 2 replies
  • 0 likes