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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Amatharis
  • Casual Listener
  • 9260 Views
  • 67 replies
  • 9 likes
  • Other
  • 9260 Views
  • 67 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19871 Views
  • 9 replies
  • 2 likes
  • Other
  • 19871 Views
  • 9 replies
  • 2 likes

Superuser Contribution [Mobile][Social] Group Listening

Up until recently my friends could scan a Spotify code and join the playing group to add songs to the queue, for example. This feature has been changed and you can no longer 'join and play music on same device', nor is there a code. I have to send th...

  • Newbie
  • Up until recently my friends could scan a Spotify code and join the playing group to add songs to the queue, for example.   This feature has been changed and you can no longer 'join and play m...
  • Dian
  • Spotify Legend
  • 1065 Views
  • 4 replies
  • 3 likes
  • Mobile
    Social
  • 1065 Views
  • 4 replies
  • 3 likes

how to find account settings on my Mac

I'm trying to upload a personal mp3 file to my Spotify account and all the instructions say to go to my account and then "settings". There's no option for settings. Same thing on my PC desktop. WHERE can I find settings on my Mac (or PC) desktop?Than...

  • Visitor
  • I'm trying to upload a personal mp3 file to my Spotify account and all the instructions say to go to my account and then "settings". There's no option for settings. Same thing on my PC desktop. WHERE...
  • Maxim
  • Spotify Star
  • 832 Views
  • 1 replies
  • 0 likes
  • 832 Views
  • 1 replies
  • 0 likes

Solved!! Playlists not fully syncing between devices

PlanPremiumCountryUSA DeviceDell Latitude E7450, Dell Inspiron 5559, Samsung Galaxy S7 (Verizon)Operating SystemWindows 7 Professional, Windows 10, Android 8.0.0 Oreo My Question or IssueMy playlists are not really fully syncing between my Android de...

  • Casual Listener
  • Plan Premium Country USA  Device Dell Latitude E7450, Dell Inspiron 5559, Samsung Galaxy S7 (Verizon) Operating System Windows 7 Professional, Windows 10, Android 8.0.0 Oreo   My Q...
  • electroman12345
  • Casual Listener
  • 1876 Views
  • 5 replies
  • 1 likes
  • Other
  • 1876 Views
  • 5 replies
  • 1 likes

Ads + podcasts keep playing at the same time

PlanPremiumCountryCanada DeviceS23 ultra Operating SystemNewest android version, My Question or Issue Ads keep playing during podcasts and both the audio feeds intertwine Before the lastest update, when an ad break happens, the podcast pauses, and th...

  • Casual Listener
  • Plan Premium Country Canada    Device S23 ultra  Operating System Newest android version,    My Question or Issue   Ads keep playing during podcasts and both...
  • BrettG94
  • Casual Listener
  • 247 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suddenly ads on Premium

I have had Premium Family for several years, I recently had to update my payment card details and it made me reinvite family etc. My top podcast is Armchair Expert and since they moved to Spotify exclusively, I've had no ads for 6-8 months. However s...

  • Regular
  • I  have had Premium Family for several years, I recently had to update my payment card details and it made me reinvite family etc. My top podcast is Armchair Expert and since they moved to Spoti...
  • shmabbss
  • Visitor
  • 684 Views
  • 2 replies
  • 0 likes
  • Other
  • 684 Views
  • 2 replies
  • 0 likes

Alexa voice command to play on Bose SoundTouch doesnt work

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemWindows 10 My Question or IssueI noticed last night when I asked Alexa to play music on my Bose SoundTouch soundbar it defaulted to playing Amazon Music instead of Spotify Premium. When I...

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Windows 10   My Question or Issue I noticed last night when I asked Alexa to play music on my Bose SoundTouch soun...
  • mitchwarner
  • Newbie
  • 2624 Views
  • 4 replies
  • 5 likes
  • Other
  • 2624 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution Spotify official playlist disappear

I used to play "Anime Hits - playlist by Spotify", but it recently disappeared from my library.Then I use Google search to find this playlist is not found now.https://open.spotify.com/playlist/37i9dQZF1DX6XceWZP1znYIs there any way to see what songs ...

  • Newbie
  • I used to play "Anime Hits - playlist by Spotify", but it recently disappeared from my library. Then I use Google search to find this playlist is not found now. https://open.spotify.com/playlist/37...
  • Susan_GP
  • Moderator
  • 402 Views
  • 1 replies
  • 0 likes
  • Other
  • 402 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution podcast

Plan/PremiumCountryegypt Deviceiphone 13 proOperating System My Question or Issuewhy podcast videos wont appear like i cant watch a podcast video

  • Newbie
  •   Plan /Premium Country egypt  Device iphone 13 pro Operating System     My Question or Issue why podcast videos wont appear like i cant watch a podcast video
  • Alex
  • Spotify Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • Connect
  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can´t I reproduce a song that I just listened a couple of hours before?

A couple of hours before I listened to a song, then I paid premium and that same song, which appears as available on the list, can´t be listened to now

  • Visitor
  • A couple of hours before I listened to a song, then I paid premium and that same song, which appears as available on the list, can´t be listened to now
  • MihailY
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

200 Songs in Release Radar

Does anyone know how someone's Release Radar can contain 200 songs? From what I've seen for everyone else, it's 30 songs. Here's the link for the one in question. spotify:user:spotify:playlist:37i9dQZEVXbk0tZ2gT0JPb

  • Gig Goer
  • Does anyone know how someone's Release Radar can contain 200 songs?  From what I've seen for everyone else, it's 30 songs.  Here's the link for the one in question. spotify:user:spotif...
  • DUBSREDA
  • Casual Listener
  • 961 Views
  • 3 replies
  • 1 likes
  • Other
  • 961 Views
  • 3 replies
  • 1 likes

Superuser Contribution Move recently added to playlists back to the top

When I used to add new songs, my recently-added-to playlists would automatically be at the top of the playlist list that pops up. I usually add new songs to my liked songs so that playlist was at the top. Recently it stopped doing that and I have to ...

  • Visitor
  • When I used to add new songs, my recently-added-to playlists would automatically be at the top of the playlist list that pops up. I usually add new songs to my liked songs so that playlist was at the...
  • AlejaR
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Premiun

might be a stupid question sorry but I have Premium and doesnt let me download songs to my computer or my Virtual DJ.. any idea why?? thanks guys.. Jose

  • Visitor
  • might be a stupid question sorry but I have Premium and doesnt let me download songs to my computer or my Virtual DJ..  any idea why??   thanks guys..   Jose 
  • Billy-J
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web interface displays CSS code on all items

PlanFree/PremiumCountryAustraliaDeviceiMac Retina 5K, 27-inch, 2017Operating SystemMacOS Ventura 13.4.1 My Question or IssueWhen I open Spotify in my Chrome browser, it displays with weird CSS style attributes attached to everything. It seems like if...

  • Newbie
  • Plan Free/Premium Country Australia Device iMac Retina 5K, 27-inch, 2017 Operating System MacOS Ventura 13.4.1   My Question or Issue When I open Spotify in my Chrome browser, it ...
  • AlejaR
  • Moderator
  • 392 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution music lable

hello softy music I am a songwriter and composer and have a music label on YouTube. Can I open an account with a music label with softy? Or as an artist.I hope you will give proper advice.Thank you.

  • Casual Listener
  • hello softy music   I am a songwriter and composer and have a music label on YouTube. Can I open an account with a music label with softy? Or as an artist. I hope you will give proper advice....
  • Novy
  • Moderator
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Superuser Contribution Instagram won’t show a timestamp for my track in the story

Hi Guysnot sure if this is the eighth place to post but I’ll give it a goIt’s been only recently that I got my music via streaming platforms (maybe 3 days)account verified and all.today I’ve been struggling with posting my track, it shows up in the s...

  • Newbie
  • Hi Guys not sure if this is the eighth place to post  but I’ll give it a go It’s been only recently that I got my music via streaming platforms (maybe 3 days) account verified and all. toda...
  • Vasil
  • Moderator
  • 775 Views
  • 1 replies
  • 0 likes
  • 775 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not loafimg

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 13 My Question or IssueSpotify can't load any if their sites/app on desktop. Also tried on mobile and the phone web site works fine but the moment I t...

  • Newbie
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 13   My Question or Issue Spotify can't load any if their sites/app on ...
  • Joan
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • Other
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't Pitch my song.

I can't go to next page or scroll down after this page.So i cant pitch my song. How can i fix this?

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  • Newbie
  • I can't go to next page or scroll down after this page.So i cant pitch my song. How can i fix this?  
  • Alex
  • Spotify Legend
  • 1597 Views
  • 4 replies
  • 1 likes
  • Other
  • 1597 Views
  • 4 replies
  • 1 likes

Superuser Contribution Songs unexpectedly pause and restart when streaming and/or downloaded

On my laptop or on the downloaded on my phone, during playback songs consistently and unexpectedly pause for a second and then continue playing. Always seems to happen during the best part of the song. SO frustrating. It's been going on long and ofte...

  • Visitor
  • On my laptop or on the downloaded on my phone, during playback songs consistently and unexpectedly pause for a second and then continue playing. Always seems to happen during the best part of the son...
  • AlejaR
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts pause after ads have played

Hey folks! We've been getting reports that the app freezes/pauses/slows down the playback when listening to podcasts. This behavior happens after an ad has played and it's often resolved with restarting the app/the device.

  • Moderator
  • Moderator
  • Hey folks!   We've been getting reports that  the app freezes/pauses/slows down the playback when listening to podcasts. This behavior happens after an ad has played and ...
  • ClaudeP
  • Visitor
  • 6434 Views
  • 34 replies
  • 3 likes
  • Android
    Desktop
    iOS
  • 6434 Views
  • 34 replies
  • 3 likes