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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • wadwaddwa14
  • Visitor
  • 16011 Views
  • 101 replies
  • 10 likes
  • Other
  • 16011 Views
  • 101 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21027 Views
  • 9 replies
  • 2 likes
  • Other
  • 21027 Views
  • 9 replies
  • 2 likes

Superuser Contribution The music can't be reproduce and I have Spotify premium

I wanted to hear my download music but it didn't appear, when I had internet I tried to download it again but the playlists disappeared and when I click on a Spotify playlist they didn't appear me any song, just the ones I downloaded. But when I play...

  • Visitor
  • I wanted to hear my download music but it didn't appear, when I had internet I tried to download it again but the playlists disappeared and when I click on a Spotify playlist they didn't appear me an...
  • MihailY
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution artist URI

i am reporting copyright infringement, but when i follow the steps provided on spotify. website to convert the artist URL to URI, still the report form doesnt accept it.

  • Visitor
  • i am reporting copyright infringement, but when i follow the steps provided on spotify. website to convert the artist URL to URI, still the report form doesnt accept it.
  • Joan
  • Moderator
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Language changes at website

I live in Finland but i don't know Finnish language. I would like to change my languge settings at https://www.spotify.com/ to English. How is it possible to do?

  • Casual Listener
  • I live in Finland but i don't know Finnish language. I would like to change my languge settings at https://www.spotify.com/ to English. How is it possible to do?
  • Not applicable
  • 536 Views
  • 5 replies
  • 0 likes
  • 536 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Connect does not work properly with Amazon Household

PlanPremium DuoCountryGermanyDevice(iPhone 14 Pro, iPhone 15 Pro Max, iPad Air 3, iPad mini 5, several Echo Devices)Operating System(iOS 17.2.1, iPadOS 17.2) My Question or Issue Hello Spotify Community,I'm facing the following issue:My wife and I us...

  • Casual Listener
  •   Plan Premium Duo Country Germany Device (iPhone 14 Pro, iPhone 15 Pro Max, iPad Air 3, iPad mini 5, several Echo Devices) Operating System (iOS 17.2.1, iPadOS 17.2)   My Questio...
  • MihailY
  • Moderator
  • 283 Views
  • 1 replies
  • 0 likes
  • Connect
  • 283 Views
  • 1 replies
  • 0 likes

B&O Beoplay V1 Stops Playback After a while

I start playing a playlist. After a variable period (10 minutes, 30 minutes) it just stops playing. Is this a B&O feature or a spotify feature?

  • Newbie
  • I start playing a playlist.   After a variable period (10 minutes, 30 minutes) it just stops playing.   Is this a B&O feature or a spotify feature?
  • J051
  • Visitor
  • 5165 Views
  • 4 replies
  • 0 likes
  • Other
  • 5165 Views
  • 4 replies
  • 0 likes

Solved!! List of things on home page.

PlanFreeCountryUKDeviceNokia C32Operating SystemAndroid Version 13 My Question or IssueI have unsubscribed from all of my podcasts but when I go to my home menu and select podcast I still see all the ones I have listened to. Am I right in thinking ca...

  • Regular
  • Plan Free Country UK Device Nokia C32 Operating System Android Version 13   My Question or Issue I have unsubscribed from all of my podcasts but when I go to my home menu and select po...
  • shortextent
  • Regular
  • 701 Views
  • 2 replies
  • 0 likes
  • Other
  • 701 Views
  • 2 replies
  • 0 likes

Superuser Contribution Conta invadida

Na minha pasta de músicas curtidas começaram a aparecer centenas de músicas aleatórias curtidas, e não foram curtidas por mim, será que invadiram minha conta ?

  • Visitor
  • Na minha pasta de músicas curtidas começaram a aparecer centenas de músicas aleatórias curtidas, e não foram curtidas por mim, será que invadiram minha conta ? 
  • AlejaR
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast on Apple Podcasts App, but audio only, no video

PlanFreeCountryUnited StatesDeviceiPhoneOperating SystemiOS My Question or IssueMy podcast hosted on Spotify for Podcasters shows up on the Spotify App, and shows the episodes with their video content. When I look up my podcast on the Apple Podcasts ...

  • Newbie
  • Plan Free Country United States Device iPhone Operating System iOS   My Question or Issue My podcast hosted on Spotify for Podcasters shows up on the Spotify App, and shows the episode...
  • Ivelina
  • Moderator
  • 433 Views
  • 1 replies
  • 0 likes
  • Other
  • 433 Views
  • 1 replies
  • 0 likes

i met some problem,and i need help

我的英语不是很好,我遇到了一些问题,我不知道在哪里可以找到解决方法1.我在Android和Windows中使用spotify。2.我可以通过连接5G或4G使用spotify。3.我可以通过连接IPV6使用spotify,但它在Ipv4中不起作用。4.我现在住在中国。5.我听到一些谣言,这是真的吗?(1)Spotify遇到了一些DNS问题?(2)Spotify 使用 Google 的服务?(3)Spotify将不再支持IPv4

  • Newbie
  • 我的英语不是很好,我遇到了一些问题,我不知道在哪里可以找到解决方法 1.我在Android和Windows中使用spotify。 2.我可以通过连接5G或4G使用spotify。 3.我可以通过连接IPV6使用spotify,但它在Ipv4中不起作用。 4.我现在住在中国。 5.我听到一些谣言,这是真的吗? (1)Spotify遇到了一些DNS问题? (2)Spotify 使用 G...
  • AaronQin
  • Visitor
  • 211 Views
  • 1 replies
  • 1 likes
  • 211 Views
  • 1 replies
  • 1 likes

Need premium (bad account)

Hello, I have premium account and I try play music through Yamaha RX-V667 , but all the time the reciever just shows "Need premium" or "bad account" I checked multiple times if my subscription is still on premium. so now have no idea whats wrong..

  • Newbie
  • Hello,   I have premium account and I try play music through Yamaha RX-V667 , but all the time the reciever just shows "Need premium" or "bad account"   I checked multiple times if my s...
  • eyalbis
  • Casual Listener
  • 2083 Views
  • 8 replies
  • 3 likes
  • Other
  • 2083 Views
  • 8 replies
  • 3 likes

Superuser Contribution Discover Weekly playlist sucks.

Since the time i first got Premium subcription, Discover Weekly was one of my favourite features, because i could discover new music, just like the name says. But some time ago, weird things started happening - i started seeing tracks that i've liste...

  • Newbie
  • Since the time i first got Premium subcription, Discover Weekly was one of my favourite features, because i could discover new music, just like the name says. But some time ago, weird things started ...
  • alexscothern
  • Casual Listener
  • 3015 Views
  • 4 replies
  • 2 likes
  • Other
  • 3015 Views
  • 4 replies
  • 2 likes

OASIS

Where are all the songs?

  • Visitor
  • Where are all the songs?
  • Jerrya
  • Visitor
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Trending albums for you

Listened to the first album on the list, I went back to listen to more and it was gone. It amazes me that there is no way to find it again.

  • Casual Listener
  • Listened to the first album on the list, I went back to listen to more and it was gone. It amazes me that there is no way to find it again.
  • addisonbath
  • Casual Listener
  • 1911 Views
  • 2 replies
  • 2 likes
  • 1911 Views
  • 2 replies
  • 2 likes

Superuser Contribution Neil Young > Joe Rogan

Please consider keeping Neil Young instead of Joe Rogan. The amount of covid-related misinformation, misogyny, and vitriol that Joe Rogan produces is not productive and is not something I will listen to on Spotify. However, Neil Young is a music LEGE...

  • Casual Listener
  • Please consider keeping Neil Young instead of Joe Rogan. The amount of covid-related misinformation, misogyny, and vitriol that Joe Rogan produces is not productive and is not something I will listen...
  • OblongAndKneeless
  • Casual Listener
  • 19658 Views
  • 233 replies
  • 256 likes
  • music
  • 19658 Views
  • 233 replies
  • 256 likes

Superuser Contribution [Mobile][Developer] display lyrics on the car windscreen with a head up display

Songs' texts are difficult to grasp for no-native speakers. Even if they are in English and the listener knows this language quite well. Hence tons of sites with lyrics and home-made subtitled video clips. Also Spotify gives the text subtiles for man...

  • Casual Listener
  • Songs' texts are difficult to grasp for no-native speakers. Even if they are in English and the listener knows this language quite well. Hence tons of sites with lyrics and home-made subtitled video ...
  • Jojo1966
  • Casual Listener
  • 3067 Views
  • 3 replies
  • 1 likes
  • Developer
    Mobile
  • 3067 Views
  • 3 replies
  • 1 likes