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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 889 Views
  • 7 replies
  • 2 likes
  • Other
  • 889 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17306 Views
  • 8 replies
  • 1 likes
  • Other
  • 17306 Views
  • 8 replies
  • 1 likes

Superuser Contribution Cant play songs in Xfinity flex box X1 (Xi6-T)

PlanPremiumCountryUSADevice(Xfinity Flex box X1 Xi6-T)Operating System(hdmi connection to a tv) My Question or IssueThe Spotify app opens and I can sign in, but cant play any song. Other app works fine. Only spotify has problem. It first worked but i...

  • Casual Listener
  • Plan Premium Country USA Device (Xfinity Flex box X1 Xi6-T) Operating System (hdmi connection to a tv)   My Question or Issue The Spotify app opens and I can sign in, but cant play any...
  • CarlosE
  • Moderator
  • 845 Views
  • 3 replies
  • 0 likes
  • Other
  • 845 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login to Roku TV Spotify App

PlanPremium (family)CountryUnited StatesDevicesiPhone Xs;Roku TV C105X - TCL model 50S425Operating SystemPhone: iOS 14.6Roku TV: 10.0.0 build 4209-93Spotify App VersionPhone app: 8.6.30.968Roku TV app: Version 2.7 build 16 My Question or IssueRecentl...

  • Casual Listener
  • Plan Premium (family) Country United States Devices iPhone Xs; Roku TV C105X - TCL model 50S425 Operating System Phone: iOS 14.6 Roku TV: 10.0.0 build 4209-93 Spotify App Version Pho...
  • Ver
  • Spotify Legend
  • 6818 Views
  • 4 replies
  • 0 likes
  • Other
    TV
  • 6818 Views
  • 4 replies
  • 0 likes

Solved!! Elgato Stream Deck plugin constantly "throttled"

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 Professional My Question or IssueRecently I keep getting a "throttled" message on my Elgato Stream Deck, even after having enabled access to Spotify from it. I assume that some throttlin...

  • Casual Listener
  • Plan Premium Country USA Device Desktop PC Operating System Windows 10 Professional   My Question or Issue Recently I keep getting a "throttled" message on my Elgato Stream Deck, even ...
  • Spectrumnist
  • Casual Listener
  • 32949 Views
  • 10 replies
  • 20 likes
  • 32949 Views
  • 10 replies
  • 20 likes

Superuser Contribution Spotify on LG TV volume loud/silent during same song

Hi,using the Spotify-App on a LG TV, some songs get loud/silent/loud/silent during the same song, which is very annoying. How can I get rid of that? RegardsMartin PlanPremiumCountry DeviceLG TVOperating System(iOS 10, Android Oreo, Windows 10,etc.) M...

  • Newbie
  • Hi, using the Spotify-App on a LG TV, some songs get loud/silent/loud/silent during the same song, which is very annoying. How can I get rid of that?   Regards Martin     Plan ...
  • CarlosE
  • Moderator
  • 516 Views
  • 1 replies
  • 0 likes
  • TV
  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast search episodes load, then disappear

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue When I go to search for podcast episodes, the search results will load for a second, then disappear. If I do a search, then go down to Podcast Episodes, click See All, the...

  • Newbie
  •   Plan Free Country USA Device Desktop Operating System Windows 10   My Question or Issue   When I go to search for podcast episodes, the search results will load for a sec...
  • Jeremy
  • Spotify Legend
  • 351 Views
  • 2 replies
  • 0 likes
  • Other
  • 351 Views
  • 2 replies
  • 0 likes

Superuser Contribution Curious podcasts on home screen

In the Spotify desktop app, on the home screen, is it normal to see the same set of podcasts promoted all the time? The reason I ask is that most of the home page is usually content that is associated with my listening habits, yet the page seems to b...

  • Regular
  • In the Spotify desktop app, on the home screen, is it normal to see the same set of podcasts promoted all the time?   The reason I ask is that most of the home page is usually content that is ...
  • Mihail
  • Spotify Legend
  • 323 Views
  • 2 replies
  • 0 likes
  • Other
  • 323 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps auto-playing when I skip songs instead of staying paused

PlanFree/PremiumCountryUSA DeviceiPhone 11 & MacBook Pro My Question or Issue When I pause my music, and skip to the next song, it starts auto-playing that song. I want the music to stay paused when I’m skipping so that I’m not hearing the first 2 se...

  • Casual Listener
  •   Plan Free/Premium Country USA  Device iPhone 11 & MacBook Pro   My Question or Issue   When I pause my music, and skip to the next song, it starts auto-playing tha...
  • Mihail
  • Spotify Legend
  • 1196 Views
  • 1 replies
  • 0 likes
  • Other
  • 1196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is skipping over some songs, regardless of source location (playlist vs album)

PlanPremiumCountryUSADeviceTesla, iPhone, MacBookOperating SystemTesla, MacOS, iOS 14 My Question or IssueI posted a similar issue a few months ago where Spotify would freeze entirely instead of skipping over select songs. Now, I am finding the songs...

  • Roadie
  • Plan Premium Country USA Device Tesla, iPhone, MacBook Operating System Tesla, MacOS, iOS 14   My Question or Issue I posted a similar issue a few months ago where Spotify would freeze...
  • Xenia
  • Moderator
  • 2293 Views
  • 7 replies
  • 0 likes
  • 2293 Views
  • 7 replies
  • 0 likes

Blend Playlist Questions

Would listening to songs from the Blend playlist start showing up in my personalized playlists and recommendations? I'd love to explore some of the music my friends listen to but I don't want some of those genres to show up on my personalized playlis...

  • Newbie
  • Would listening to songs from the Blend playlist start showing up in my personalized playlists and recommendations? I'd love to explore some of the music my friends listen to but I don't want some of...
  • 481 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 481 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android][Other] Spotify blocks screensaver on Amazon Fire TV stick

When you paused Spotify on the Android app running on an Amazon Fire TV the screensaver used to kick in according to the Fire TV's settings (after five minutes in my case). Then the screen went black after 20 minutes. But now the track that you pause...

  • Gig Goer
  • When you paused Spotify on the Android app running on an Amazon Fire TV the screensaver used to kick in according to the Fire TV's settings (after five minutes in my case). Then the screen went black...
  • MafeG
  • Spotify Legend
  • 2349 Views
  • 7 replies
  • 0 likes
  • Android
    Other
  • 2349 Views
  • 7 replies
  • 0 likes

Superuser Contribution Registration Ads Studio - Problems with NPO VAT number

Hi all,we are an international operating Non-Profit Organisation based in Germany. We do have an (official non-profit) VAT number, but the format is not accepted during registration for Spotify Ad Studio - is someone able to help?Many thanks in advan...

  • Casual Listener
  • Hi all, we are an international operating Non-Profit Organisation based in Germany. We do have an (official non-profit) VAT number, but the format is not accepted during registration for Spotify A...
  • IFOxford
  • Newbie
  • 1014 Views
  • 3 replies
  • 0 likes
  • Account
  • 1014 Views
  • 3 replies
  • 0 likes

[wear os] ticwatch/wear os. i Find a way to stream spotify on the watch speaker

I wantet to be able to lisen music on the ticwatch 2020 pro speaker. And normaly you can't, but i found a way to do that.First you connect headphones to the watch.After you open the spotify app on the watch and stream music.Then you unconnect the hea...

  • Visitor
  • I wantet to be able to lisen music on the ticwatch 2020 pro speaker. And normaly you can't, but i found a way to do that. First you connect headphones to the watch. After you open the spotify app o...
  • 330 Views
  • 0 replies
  • 0 likes
  • Wear OS
  • 330 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Other] Grammar correction in word in hebrew

Thh following message is written in hebrew for the hebrew speakers in technical support.באפשרות "הצג אמן" יש טעות - הצורה הנכונה לכתוב (ולהגיד) "אמן" היא "אומן" וכן גם בצורת הרבים: "אומנים", בהתאמה. זו טעות נפוצה. תוכלו למצוא את כל המידע באתר האקדמיה...

  • Visitor
  • Thh following message is written in hebrew for the hebrew speakers in technical support. באפשרות "הצג אמן" יש טעות - הצורה הנכונה לכתוב (ולהגיד) "אמן" היא "אומן" וכן גם בצורת הרבים: "אומנים", בהתאמה...
  • MafeG
  • Spotify Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Other
  • 267 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Failure of connecting spotify wift Bluesound

PlanPremiumCountryNetherlandsDeviceBluesound My Question or IssueSince yesterday (or day before) I'm having trouble to connect Spotify with my Bluesound speakers.Spotify sees my speakers within "other devices" however spotify won't connect with them....

  • Casual Listener
  • Plan Premium Country Netherlands Device Bluesound     My Question or Issue Since yesterday (or day before) I'm having trouble to connect Spotify with my Bluesound speakers. Spot...
  • MafeG
  • Spotify Legend
  • 4241 Views
  • 3 replies
  • 1 likes
  • Connect
  • 4241 Views
  • 3 replies
  • 1 likes

Superuser Contribution Top part of an app stays the same

I use Spotify mobile app and few weeks ago my recent listening segment stopped updating. Listening history is all good, but this top part stays the same. For me this experience is really frustrating. Please help

  • Visitor
  • I use Spotify mobile app and few weeks ago my recent listening segment stopped updating. Listening history is all good, but this top part stays the same. For me this experience is really frustrating....
  • Alex
  • Spotify Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Amazon Echo] Can Alexa play my "Liked Songs"?

Hello,Is it possible to play my "Liked Songs" (marked with ) on Spotify with Amazon Echo?For other playlists, I can play them by saying "Alexa, play the playlist [***] on Spotify", but this doesn't seem to work with my "Liked Songs".

  • Visitor
  • Hello, Is it possible to play my "Liked Songs" (marked with ❤️) on Spotify with Amazon Echo? For other playlists, I can play them by saying "Alexa, play the playlist [***] on Spotify", but this doe...
  • Ver
  • Spotify Legend
  • 21845 Views
  • 32 replies
  • 4 likes
  • Other
  • 21845 Views
  • 32 replies
  • 4 likes

Superuser Contribution [iOS] Available new features for all countries at the same time

It’ll be great if new features would be available for all countries at the same time. Equality and availability for all. I’m sure there would be fewer new ideas.

  • Visitor
  • It’ll be great if new features would be available for all countries at the same time. Equality and availability for all. I’m sure there would be fewer new ideas. 
  • user-removed
  • Not applicable
  • 364 Views
  • 2 replies
  • 0 likes
  • iOS
  • 364 Views
  • 2 replies
  • 0 likes

Bluesound NODE 2 and Spotify Connect issues

Norway premium iPhone 5s iPad Air 2015 model None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operat...

  • Visitor
  • Norway premium iPhone 5s iPad Air 2015 model None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country &nbsp...
  • bpstyletuc
  • Casual Listener
  • 8384 Views
  • 3 replies
  • 1 likes
  • Other
  • 8384 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Using Data after Premium Purchase

PlanPremiumCountryUnited StatesDevice(Dell Laptop)Operating System(Windows 11) My Question or IssueI just bought Spotify premium a few hours ago and I noticed that Spotify has been using heaps of data for the past few hours and that it continues to d...

  • Casual Listener
  • Plan Premium Country United States Device (Dell Laptop) Operating System (Windows 11)     My Question or Issue I just bought Spotify premium a few hours ago and I noticed that Sp...
  • Ver
  • Spotify Legend
  • 463 Views
  • 4 replies
  • 0 likes
  • Other
  • 463 Views
  • 4 replies
  • 0 likes