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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

56613 Views

7 replies

4 likes

  • 56613 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Emrilia

Visitor

37536 Views

210 replies

18 likes

Other
  • 37536 Views
  • 210 replies
  • 18 likes

Superuser Contribution Spotify keeps changing to random songs.

Hi. It started about 20 minutes ago where spotify will start playing random songs from random playlists i don't have everytime i try and change songs similar to this topic https://community.spotify.com/t5/Accounts/Playlist-not-playing-in-order/td-p/4...

Newbie

Hi. It started about 20 minutes ago where spotify will start playing random songs from random playlists i don't have everytime i try and change songs similar to this topic https://community.spotify.c...

Alex

Spotify Legend

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music feeds audible through speakers--podcasts play but are not audible.

Today any music on Spotify plays and is audible through my speakers. Any podcast content I play shows to be playing but is not audible. This is not a problem with my speaker/system. Podcasts simply play silently.

Visitor

Today any music on Spotify plays and is audible through my speakers. Any podcast content I play shows to be playing but is not audible. This is not a problem with my speaker/system. Podcasts simply ...

Alex

Spotify Legend

234 Views

1 replies

1 likes

  • 234 Views
  • 1 replies
  • 1 likes

Superuser Contribution right now the music volume is heard a little low

when i opened spotify play the music i was listening, for some reason, it heard a little low and not so loud as before.

Visitor

when i opened spotify play the music i was listening, for some reason, it heard a little low and not so loud as before.

AndresM

Moderator

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to upload with my own provider ?

I would like to upload the tracks of my label's artists from my own provider on your platform, but how can I become a spotify provider ?

Newbie

I would like to upload the tracks of my label's artists from my own provider on your platform, but how can I become a spotify provider ?

Eni

Moderator

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Why is Sunday Wind Down for May 15th still first track on Wellness Playlist

Since May, the first track on my Wellness playlist has been the Sunday Wind down for May 15th, I’ve already listened to it, and have to skip it each time I start the playlist. Why won’t it go away? It’s been a month. I can’t see a way to remove it or...

Newbie

Since May, the first track on my Wellness playlist has been the Sunday Wind down for May 15th, I’ve already listened to it, and have to skip it each time I start the playlist. Why won’t it go away? I...

229 Views

0 replies

0 likes

  • 229 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unsubscribe. Don't want or need this program, hit by mistake. Please REMOV

Never signed up for any plans. I can already download my music without Spotify, I don't need it.

Visitor

Never signed up for any plans. I can already download my music without Spotify, I don't need it.

Jeremy

Spotify Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution What happened to the mini menu on Xbox?

I have used Spotify for music on xbox for about 2 years. One of the best parts was being able to skip songs without opening the app and seeing what songs were playing. Now that menu has been what seems to be disabled the song no longer appears and I ...

Visitor

I have used Spotify for music on xbox for about 2 years. One of the best parts was being able to skip songs without opening the app and seeing what songs were playing. Now that menu has been what see...

OhSilenced

Newbie

1186 Views

2 replies

1 likes

  • 1186 Views
  • 2 replies
  • 1 likes

Superuser Contribution Replaced podcast with new version before releasing but Spotify has old version

I used Libsyn. I noticed an issue with my podcast last night, so I fixed it and re uploaded it last night. It was scheduled to releases this morning. Apple Podcast has the fixed version but Spotify has the version with the issue. How do I fix this. S...

Newbie

I used Libsyn.  I noticed an issue with my podcast  last night, so I fixed it and re uploaded it last night.   It was scheduled to releases this morning.  Apple Podcast has t...

AndresM

Moderator

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sleeptimer issues

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S20 My Question or IssueWhen I set the sleep timer in the evening (15 minutes), the podcasts also stop after 15 minutes the following day when I play them. The app blocks, the player is partly not dis...

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy S20   My Question or Issue When I set the sleep timer in the evening (15 minutes), the podcasts also stop after 15 minutes the foll...

Dian

Spotify Legend

671 Views

1 replies

0 likes

Samsung
  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Global podcast listener metric does not equal the sum of each episode

Hi everyone,I am lost with Spotify audience metrics The number of listeners displayed globally (under the name and the logo) is 4 times bigger than the sum of the listeners of each episode .Does anyone have an explanation for it?Plus I am 100% sure t...

Casual Listener

Hi everyone, I am lost with Spotify audience metrics 😅 The number of listeners displayed globally (under the name and the logo) is 4 times bigger than the sum of the listeners of each episode...

AlejaR

Moderator

879 Views

6 replies

0 likes

Other
  • 879 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution How to fix bad song/album/artist info ?

From time to time details are wrong. Like a release date matching the year it has been added to Spotify catalog, not the actual year the album has been released. How to fix such issues ?

Casual Listener

From time to time details are wrong. Like a release date matching the year it has been added to Spotify catalog, not the actual year the album has been released.  How to fix such issues ? 

PDDK

Casual Listener

920 Views

2 replies

0 likes

  • 920 Views
  • 2 replies
  • 0 likes

Superuser Contribution Adding categories to your podcast

I have a podcast on Spotify (The Watch Your Mouth Podcast) and it currently only shows up under one category. How can I add other categories? I have noticed many podcasts are listed in more than one category.

Visitor

I have a podcast on Spotify (The Watch Your Mouth Podcast) and it currently only shows up under one category. How can I add other categories? I have noticed many podcasts are listed in more than one ...

Almo68

Visitor

11851 Views

6 replies

0 likes

  • 11851 Views
  • 6 replies
  • 0 likes

Spotify Connect not in sync between devices

PlanPremiumCountryCanadaDeviceAndroid phone, Onkyo receiver My Question or IssueI start a song on my phone, then select to play with spotify connect on my Onkyo receiver. The song starts properly on the Onkyo but the phone continues to play the song....

Newbie

Plan Premium Country Canada Device Android phone, Onkyo receiver     My Question or Issue I start a song on my phone, then select to play with spotify connect on my Onkyo receiver....

Amay

Spotify Star

435 Views

1 replies

0 likes

Connect
  • 435 Views
  • 1 replies
  • 0 likes

Redare până la capăt

Vă rog să dați melodiile în ordine și până la capăt, așa **bleep** a fost selectat de mine

Newbie

Vă rog să dați melodiile în ordine și până la capăt, așa **bleep** a fost selectat de mine

215 Views

0 replies

0 likes

  • 215 Views
  • 0 replies
  • 0 likes

Filter playlist

It would be great if you could filter playlists by bpm, handy for parties.

Newbie

 It would be great if you could filter playlists by bpm, handy for parties.

geovanebento

Roadie

306 Views

1 replies

1 likes

  • 306 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast player breaks when playing ads

When I play the Joe Rogan Experience and there’s built in ads, pressing rewind makes the player go back much longer than expected. My belief is that the auto insertion of ads into podcasts is extremely buggy and sloppily implemented.

Casual Listener

When I play the Joe Rogan Experience and there’s built in ads, pressing rewind makes the player go back much longer than expected. My belief is that the auto insertion of ads into podcasts is extreme...

OscarDC

Moderator

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Videos do not play when connected to Bluetooth

I use a Samsung Galaxy Note 9 and I have tried every method you have suggested in recent posts for this problem and I still can not watch podcast videos while using my TOZO-T12 Bluetooth Headphones. I have tried on two other devices, iPhone 12 and Sa...

Visitor

I use a Samsung Galaxy Note 9 and I have tried every method you have suggested in recent posts for this problem and I still can not watch podcast videos while using my TOZO-T12 Bluetooth Headphones. ...

Jrock3144

Casual Listener

802 Views

2 replies

0 likes

  • 802 Views
  • 2 replies
  • 0 likes

Re: Podcast plays previous episode instead of the next

Hello, I want to address a problem: I can't log in to Spoticord. When clicking on a link from the linking command( /link ) on the site , Error 502 . (already tried methods 1 cache cleaner 2 replacement browser(tor/Opera/Yandex browser/Google chrome) ...

Newbie

Hello, I want to address a problem: I can't log in to Spoticord. When clicking on a link from the linking command( /link ) on the site , Error 502 . (already tried methods 1 cache cleaner 2 replaceme...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes