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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • AppleJackson
  • Visitor
  • 3580 Views
  • 26 replies
  • 6 likes
  • Other
  • 3580 Views
  • 26 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18203 Views
  • 8 replies
  • 2 likes
  • Other
  • 18203 Views
  • 8 replies
  • 2 likes

Solved!! Spotify Wrapped 2021 cut off date

My Question or IssueI see from last year's Spotify Wrapped 2020 FAQ page (https://community.spotify.com/t5/FAQs/Your-2020-Wrapped-FAQ/ta-p/5084997) that the feature counted your streams from January 1 - November 15 2020. I was just wondering if anyon...

  • Newbie
  • My Question or Issue I see from last year's Spotify Wrapped 2020 FAQ page (https://community.spotify.com/t5/FAQs/Your-2020-Wrapped-FAQ/ta-p/5084997)  that the feature counted your streams from ...
  • apolosisk
  • Casual Listener
  • 77652 Views
  • 2 replies
  • 2 likes
  • Other
  • 77652 Views
  • 2 replies
  • 2 likes

[Community][Other] Better customer service

Every time I try to get help, I only get dumb copy paste messages, and I get disconnected. No one ever really listens to me.

  • Casual Listener
  • Every time I try to get help, I only get dumb copy paste messages, and I get disconnected. No one ever really listens to me.
  • EthanS1
  • Community Legend
  • 346 Views
  • 2 replies
  • 0 likes
  • Other
  • 346 Views
  • 2 replies
  • 0 likes

Give us the option to turn off autoplay when using Spotify Connect.

I find it very annoying that when I listen to Spotify through Alexa with Spotify Connect it defaults to autoplay. The reason I pay for Premium is precisely because I don't want shuffle mode because I am an album guy. Please give us an option to turn ...

  • Visitor
  • I find it very annoying that when I listen to Spotify through Alexa with Spotify Connect it defaults to autoplay. The reason I pay for Premium is precisely because I don't want shuffle mode because I...
  • Autoplay_is_Trash
  • Music Fan
  • 254 Views
  • 1 replies
  • 2 likes
  • 254 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Podcasts}"Couldn't find that podcast" when logged into premium

PlanPremiumCountryTaiwanDeviceAndroid Moto X4, LaptopOperating SystemAndroid 9, Windows 10 My Question or IssuePodcast Dissect Season 7 is only on Spotify until Jan 2021. I have a premium duo account in Taiwan. I get the following message when I try ...

  • Visitor
  • Plan Premium Country Taiwan Device Android Moto X4, Laptop Operating System Android 9, Windows 10   My Question or Issue Podcast Dissect Season 7 is only on Spotify until Jan 2021. I h...
  • Jeremy
  • Spotify Legend
  • 2226 Views
  • 7 replies
  • 1 likes
  • Other
  • 2226 Views
  • 7 replies
  • 1 likes

Superuser Contribution Web player does not autoplay similar songs

PlanPremiumCountryGreeceDeviceWeb playerOperating SystemWindows 10 My Question or IssueWhen an album/playlist is finished, the Web player does not autoplay similar songs

  • Regular
  • Plan Premium Country Greece Device Web player Operating System Windows 10   My Question or Issue When an album/playlist is finished, the Web player does not autoplay similar songs
  • MafeG
  • Spotify Legend
  • 3006 Views
  • 5 replies
  • 3 likes
  • music
    Other
  • 3006 Views
  • 5 replies
  • 3 likes

Spotify startar automatiskt

Varje gång jag kopplar upp en BT hörlur eller sätter mig i bilen så börjar Spotify spela musik. Hittar ingen inställning som tar bort detta och på nätet florerar det många irriterande inlägg om samma problem. Det verkar vara problem med Samsung telef...

  • Newbie
  • Varje gång jag kopplar upp en BT hörlur eller sätter mig i bilen så börjar Spotify spela musik. Hittar ingen inställning som tar bort detta och på nätet florerar det många irriterande inlägg om samma...
  • 887 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 887 Views
  • 0 replies
  • 0 likes

Superuser Contribution Re: Can't see latest episodes of Joe Rogan Podcast

Hi guys,Having same problem. Windows desktop only showing episode 1708 as the latest from Sep 16. I really wish evey time I wanted to watch this podcast there wasn't some roadblock, not the joe rogan "experience" I was hoping for at all!Also finding ...

  • Casual Listener
  • Hi guys, Having same problem. Windows desktop only showing episode 1708 as the latest from Sep 16. I really wish evey time I wanted to watch this podcast there wasn't some roadblock, not the joe rog...
  • MafeG
  • Spotify Legend
  • 719 Views
  • 3 replies
  • 0 likes
  • 719 Views
  • 3 replies
  • 0 likes

[Android][Connect] FAQ for using Spotify via VPN

If you are using Spotify to play music on Alexa Devices using a VPN, you need to disable "Show local devices only" in Spotifys App settings. Else, the device list will be empty.

  • Newbie
  • If you are using Spotify to play music on Alexa Devices using a VPN, you need to disable "Show local devices only" in Spotifys App settings. Else, the device list will be empty.
  • 451 Views
  • 0 replies
  • 1 likes
  • Android
    Connect
  • 451 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution [Developer] dismissing ideas based on (old) votes?

so im a newbie warning here goesi still suppose we are all valued customers premium or not, which is why i do not understand how an idea that has been put forward many many times, it seems can simply be dismissed because a “similar” idea was posted -...

  • Music Fan
  • so im a newbie warning here goes i still suppose we are all valued customers premium or not, which is why i do not understand how an idea that has been put forward many many times, it seems can simp...
  • CarlosE
  • Moderator
  • 305 Views
  • 1 replies
  • 0 likes
  • Developer
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution regression: mark as played option has been removed in your episodes

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Music Fan
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo...
  • danielmcgee
  • Music Fan
  • 1079 Views
  • 6 replies
  • 0 likes
  • Onkyo
  • 1079 Views
  • 6 replies
  • 0 likes

Roku Tv Connection issues

Hello,I would like to ask you, how to fix the fact that Spotify stopped playing on Roku Tv.I tried to used Spotify app on my phone, to play music on Roku Tv.I contacted Roku support and they tried everything to fix this issue.Please help!

  • Newbie
  • Hello, I would like to ask you, how to fix the fact that Spotify stopped playing on Roku Tv. I tried to used Spotify app on my phone, to play music on Roku Tv. I contacted Roku support and they tr...
  • Len38
  • Music Fan
  • 724 Views
  • 1 replies
  • 1 likes
  • App & Features
  • 724 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song Playback Stopped on PS4

PlanPremiumCountryPremium- GermanyResidence- BangladeshDevicePS4Operating SystemVersion 9.0 My Question or IssueIt's a very complicated thing for whatever reason.I recently got premium and connected my ps4 account to my Spotify account. It worked fin...

  • Regular
  • Plan Premium Country Premium- Germany Residence- Bangladesh Device PS4 Operating System Version 9.0   My Question or Issue It's a very complicated thing for whatever reason. I recent...
  • Aamer_
  • Regular
  • 3463 Views
  • 13 replies
  • 0 likes
  • Connect
    Other
    PlayStation
    Sony
  • 3463 Views
  • 13 replies
  • 0 likes

Superuser Contribution Broken link on investors page

CountryUSDeviceWeb My Question or Issuehttps://investors.spotify.com/ -> scroll down to the footer -> "Gift" link leading to https://www.spotify.com/us/purchase/ecards/ shows the 404 page. (Doesn't really affect me at all just wanted to point it out)

  • Regular
  • Country US Device Web   My Question or Issue https://investors.spotify.com/ -> scroll down to the footer -> "Gift" link leading to https://www.spotify.com/us/purchase/ecard...
  • Eni
  • Moderator
  • 212 Views
  • 1 replies
  • 0 likes
  • Other
  • 212 Views
  • 1 replies
  • 0 likes

Solved!! An option to view History/log of songs you've listened to

Ever been at a party or a gathering and someone queued a song on your spotify that you really liked? Only for it to dissapear before you can figure out what song that was? On youtube there is a Log option where you can go back and watch those funny c...

  • Casual Listener
  • Ever been at a party or a gathering and someone queued a song on your spotify that you really liked? Only for it to dissapear before you can figure out what song that was? On youtube there is a Log o...
  • Jᴀᴄᴋ
  • Roadie
  • 394 Views
  • 3 replies
  • 0 likes
  • Other
  • 394 Views
  • 3 replies
  • 0 likes

Superuser Contribution Alexa alarms playing incorrect songs

PlanPremiumCountryUnited StatesDeviceAmazon Echo SpotOperating SystemFire OS 5.5.4.9 My Question or IssueWhen setting a music alarm, instead of playing the specified song when the alarm goes off, it plays whatever I was playing last. (This might be A...

  • Regular
  • Plan Premium Country United States Device Amazon Echo Spot Operating System Fire OS 5.5.4.9   My Question or Issue When setting a music alarm, instead of playing the specified song whe...
  • CarlosE
  • Moderator
  • 1243 Views
  • 1 replies
  • 1 likes
  • music
  • 1243 Views
  • 1 replies
  • 1 likes

Transfer my playlist

Hello, I'm wondering if I can transfer my KKBOX playlists to Spotify? Is this possible?

  • Newbie
  • Hello, I'm wondering if I can transfer my KKBOX playlists to Spotify? Is this possible?
  • jackgray
  • Casual Listener
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts taking up half screen.

I don't want to listent to podcasts Spotify. I don't get why you put them on my home in the first place, so I have to scroll to find my music? What's the point in that? A lot of people clearly said that they want to remove podcasts completely from th...

  • Casual Listener
  • I don't want to listent to podcasts Spotify. I don't get why you put them on my home in the first place, so I have to scroll to find my music? What's the point in that?   A lot of people cl...
  • CarlosE
  • Moderator
  • 242 Views
  • 1 replies
  • 1 likes
  • Other
    Samsung
  • 242 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lyrics

Love the Lyrics feature! It however shows a blank space when it doesn’t detect English words. Was listening to a Punjabi song “Lover - Diljit Dosanjh “, and saw blank spaces. probably a good idea to hide the button if there are incomplete lyrics.

  • Visitor
  • Love the Lyrics feature! It however shows a blank space when it doesn’t detect English words. Was listening to a Punjabi song “Lover - Diljit Dosanjh “, and saw blank spaces.  probably a go...
  • MafeG
  • Spotify Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes