Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Visitor
67569 Views
8 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I don't want Spotify to add songs to my playlist. How do I stop that?
I don't want Spotify to add songs to my playlist. How do I stop that?
Moderator
255 Views
1 replies
0 likes
I didn't do anything. When i looked at my followers i saw 310 followers the same person is following me multiple times how can i fix it?
I didn't do anything. When i looked at my followers i saw 310 followers the same person is following me multiple times how can i fix it?
Spotify Legend
232 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceHP Pavilion Laptop 15 on web playerOperating SystemWindows 10 My Question or IssueMy podcast episodes are playing but there's no audio on web player? Like it's acting as if the podcast is still playing despite no aud...
Plan Free Country United States Device HP Pavilion Laptop 15 on web player Operating System Windows 10 My Question or Issue My podcast episodes are playing but there's no audio on we...
Moderator
937 Views
1 replies
2 likes
Hi. It started about 20 minutes ago where spotify will start playing random songs from random playlists i don't have everytime i try and change songs similar to this topic https://community.spotify.com/t5/Accounts/Playlist-not-playing-in-order/td-p/4...
Hi. It started about 20 minutes ago where spotify will start playing random songs from random playlists i don't have everytime i try and change songs similar to this topic https://community.spotify.c...
Spotify Legend
289 Views
1 replies
0 likes
I get a error when trying to play a song on the web player on Firefox since today.
I get a error when trying to play a song on the web player on Firefox since today.
Spotify Legend
354 Views
1 replies
1 likes
Today any music on Spotify plays and is audible through my speakers. Any podcast content I play shows to be playing but is not audible. This is not a problem with my speaker/system. Podcasts simply play silently.
Today any music on Spotify plays and is audible through my speakers. Any podcast content I play shows to be playing but is not audible. This is not a problem with my speaker/system. Podcasts simply ...
Spotify Legend
244 Views
1 replies
1 likes
when i opened spotify play the music i was listening, for some reason, it heard a little low and not so loud as before.
when i opened spotify play the music i was listening, for some reason, it heard a little low and not so loud as before.
Moderator
224 Views
1 replies
0 likes
I would like to upload the tracks of my label's artists from my own provider on your platform, but how can I become a spotify provider ?
I would like to upload the tracks of my label's artists from my own provider on your platform, but how can I become a spotify provider ?
Moderator
272 Views
1 replies
0 likes
Since May, the first track on my Wellness playlist has been the Sunday Wind down for May 15th, I’ve already listened to it, and have to skip it each time I start the playlist. Why won’t it go away? It’s been a month. I can’t see a way to remove it or...
Since May, the first track on my Wellness playlist has been the Sunday Wind down for May 15th, I’ve already listened to it, and have to skip it each time I start the playlist. Why won’t it go away? I...
237 Views
0 replies
0 likes
How do I edit my artist profile? Thanks so much.
How do I edit my artist profile? Thanks so much.
Spotify Legend
394 Views
1 replies
0 likes
Never signed up for any plans. I can already download my music without Spotify, I don't need it.
Never signed up for any plans. I can already download my music without Spotify, I don't need it.
Spotify Legend
411 Views
1 replies
0 likes
I have used Spotify for music on xbox for about 2 years. One of the best parts was being able to skip songs without opening the app and seeing what songs were playing. Now that menu has been what seems to be disabled the song no longer appears and I ...
I have used Spotify for music on xbox for about 2 years. One of the best parts was being able to skip songs without opening the app and seeing what songs were playing. Now that menu has been what see...
Newbie
1205 Views
2 replies
1 likes
I used Libsyn. I noticed an issue with my podcast last night, so I fixed it and re uploaded it last night. It was scheduled to releases this morning. Apple Podcast has the fixed version but Spotify has the version with the issue. How do I fix this. S...
I used Libsyn. I noticed an issue with my podcast last night, so I fixed it and re uploaded it last night. It was scheduled to releases this morning. Apple Podcast has t...
Moderator
364 Views
1 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S20 My Question or IssueWhen I set the sleep timer in the evening (15 minutes), the podcasts also stop after 15 minutes the following day when I play them. The app blocks, the player is partly not dis...
Plan Premium Country Switzerland Device Samsung Galaxy S20 My Question or Issue When I set the sleep timer in the evening (15 minutes), the podcasts also stop after 15 minutes the foll...
Spotify Legend
681 Views
1 replies
0 likes
Hi everyone,I am lost with Spotify audience metrics The number of listeners displayed globally (under the name and the logo) is 4 times bigger than the sum of the listeners of each episode .Does anyone have an explanation for it?Plus I am 100% sure t...
Hi everyone, I am lost with Spotify audience metrics 😅 The number of listeners displayed globally (under the name and the logo) is 4 times bigger than the sum of the listeners of each episode...
Moderator
916 Views
6 replies
0 likes
From time to time details are wrong. Like a release date matching the year it has been added to Spotify catalog, not the actual year the album has been released. How to fix such issues ?
From time to time details are wrong. Like a release date matching the year it has been added to Spotify catalog, not the actual year the album has been released. How to fix such issues ?
Casual Listener
946 Views
2 replies
0 likes
I have a podcast on Spotify (The Watch Your Mouth Podcast) and it currently only shows up under one category. How can I add other categories? I have noticed many podcasts are listed in more than one category.
I have a podcast on Spotify (The Watch Your Mouth Podcast) and it currently only shows up under one category. How can I add other categories? I have noticed many podcasts are listed in more than one ...
Visitor
11977 Views
6 replies
0 likes
PlanPremiumCountryCanadaDeviceAndroid phone, Onkyo receiver My Question or IssueI start a song on my phone, then select to play with spotify connect on my Onkyo receiver. The song starts properly on the Onkyo but the phone continues to play the song....
Plan Premium Country Canada Device Android phone, Onkyo receiver My Question or Issue I start a song on my phone, then select to play with spotify connect on my Onkyo receiver....
Spotify Star
439 Views
1 replies
0 likes
Vă rog să dați melodiile în ordine și până la capăt, așa **bleep** a fost selectat de mine
Vă rog să dați melodiile în ordine și până la capăt, așa **bleep** a fost selectat de mine
221 Views
0 replies
0 likes
It would be great if you could filter playlists by bpm, handy for parties.
It would be great if you could filter playlists by bpm, handy for parties.
Roadie
313 Views
1 replies
1 likes
