Help - Other (Podcasts, Partners, etc )

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

Vasil
Moderator
2024-03-20 5:14:41 PM
Tuesday
Covenantbirmingham
Visitor
3730 Views
28 replies
6 likes
Other

3730 Views
28 replies
6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2021-09-21 11:23:36 PM
superheart-4
Music Fan
18260 Views
8 replies
2 likes
Other

18260 Views
8 replies
2 likes

Solved!!Superuser Contribution Spotify connect: multiple accounts - how to disconnect

Hi,we are using a Spotify family account.The usage is manly done with Android phones with different Android versions.We also have a radio which has Spotify Connect (Medion MD 87090).If my wife connects to this radio, everything is fine.But if I want ...

Sven_B
Casual Listener
Hi, we are using a Spotify family account. The usage is manly done with Android phones with different Android versions. We also have a radio which has Spotify Connect (Medion MD 87090). If my wif...
2021-12-06 11:48:39 AM
2021-12-09 6:41:57 PM
MafeG
Spotify Legend
1159 Views
3 replies
0 likes
Connect

1159 Views
3 replies
0 likes

Superuser Contribution Spotify Installer cannot parse special character within the string

DeviceLaptopOperating SystemWindows 10 My Question or IssueSpotify Installer for windows tries to install the application into the C:\Users\{Windows User Name}\AppData...The problem is if the windows user name has special character in it, installatio...

InstallationCharacte
Regular
Device Laptop Operating System Windows 10 My Question or Issue Spotify Installer for windows tries to install the application into the C:\Users\{Windows User Name}\AppData... The proble...
2021-12-07 1:12:24 PM
2021-12-08 5:13:06 PM
Eni
Moderator
456 Views
1 replies
0 likes
Other

456 Views
1 replies
0 likes

Superuser Contribution Spotify Wrap percentage

Hi everyone. I have something strange and i couldn't find it anywhere. In my Wrap is written that i have listened more than 100% of other listeners in my country! C an someone explain me what does it mean more than hundred percent. Thank you in advan...

Khatibim79
Casual Listener
Hi everyone. I have something strange and i couldn't find it anywhere. In my Wrap is written that i have listened more than 100% of other listeners in my country! C an someone explain me what does it...
2021-12-02 3:31:56 AM
2021-12-08 4:48:38 PM
Ver
Spotify Legend
1853 Views
5 replies
1 likes
Other

1853 Views
5 replies
1 likes

Superuser Contribution [Mobile][Other] Option to disable Canvas while on cellular data.

At the end of the month, Spotify is usually my top data spender, mostly because of canvas, as I am not streaming over data. I would like to see canvas while on wifi, and I add songs to my playlists often daily, so offline mode is not a convenient opt...

MewMewMew
Casual Listener
At the end of the month, Spotify is usually my top data spender, mostly because of canvas, as I am not streaming over data. I would like to see canvas while on wifi, and I add songs to my playlists o...
2021-12-02 8:04:00 AM
2021-12-08 4:36:21 PM
MafeG
Spotify Legend
944 Views
1 replies
2 likes
Mobile
Other

944 Views
1 replies
2 likes

Superuser Contribution Playlist created by Spotify has been deleted

None of the below information is required However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUruguayDeviceAllOperating SystemSeveral My Question or IssueSo I had a playlist created by Spotify that was deleted...

facundo36
Newbie
None of the below information is required However, the more you provide the easier it will be for us to try and help. Plan Premium Country Uruguay Device All Operating System Several ...
2021-12-06 8:26:26 PM
2021-12-08 2:15:39 PM
Elena
Moderator
335 Views
1 replies
0 likes
Other

335 Views
1 replies
0 likes

Superuser Contribution ROGAN EPISODES NOT PLAYING

PlanPremium CountryUSA DeviceiPhone XS Operating SystemiOS My Question or IssueJoe Rogan episodes will not play. It says, 'Playback failed. We're unable to play this video in your current location.' This is only for Rogan episodes. Everything else wo...

MadHatley
Newbie
Plan Premium Country USA Device iPhone XS Operating System iOS My Question or Issue Joe Rogan episodes will not play. It says, 'Playback failed. We're unable ...
2020-09-12 1:20:40 AM
2021-12-08 1:57:56 PM
Elena
Moderator
21989 Views
28 replies
25 likes
Other

21989 Views
28 replies
25 likes

Superuser Contribution Autoplay on Google Home not working

PlanPremium familyCountryUnited StatesDevicePixel 3Operating SystemWindows 10 My Question or IssueWhenever I start a playlist or shuffle my liked songs, either casting to Google Home or starting as a voice prompt from assistant on Google home, autopl...

adamjcyr
Regular
Plan Premium family Country United States Device Pixel 3 Operating System Windows 10 My Question or Issue Whenever I start a playlist or shuffle my liked songs, either casting to Goo...
2020-03-09 2:21:11 AM
2021-12-07 8:43:03 PM
JWigs
Newbie
6438 Views
38 replies
6 likes

6438 Views
38 replies
6 likes

Superuser Contribution [Community][Other] Allow users to post questions

Rather than provide help to the issue on your help page, Spotify sends me to the community. Then there's no way to post my topic.

losmonty
Casual Listener
Rather than provide help to the issue on your help page, Spotify sends me to the community. Then there's no way to post my topic.
2021-12-02 3:00:00 PM
2021-12-07 7:27:23 PM
Novy
Moderator
405 Views
1 replies
0 likes
Other

405 Views
1 replies
0 likes

Superuser Contribution Discover navigation button

As of version 8.6.80.1180, Spotify introduced a 4th bottom button between Home and Search called "Discover". It's meant to be quick access to recommended music. Unfortunately, it's possible to tap this button by accident and immediately replace the s...

slum0
Newbie
As of version 8.6.80.1180, Spotify introduced a 4th bottom button between Home and Search called "Discover". It's meant to be quick access to recommended music. Unfortunately, it's possible to tap th...
2021-11-22 12:49:22 AM
2021-12-07 4:38:07 PM
Alex
Spotify Legend
923 Views
5 replies
2 likes
iOS

923 Views
5 replies
2 likes

Superuser Contribution Hide featured on playstation list

PlanFreeCountryUkraine DevicePlayStation 5Operating SystemPlayStation My Question or IssueIs there a way to hide or move down "featured on playstation" playlists on PS5?

mervick
Newbie
Plan Free Country Ukraine Device PlayStation 5 Operating System PlayStation My Question or Issue Is there a way to hide or move down "featured on playstation" playlists on PS5?
2021-12-06 9:08:42 AM
2021-12-07 11:28:39 AM
Kiril
Moderator
578 Views
1 replies
0 likes
PlayStation

578 Views
1 replies
0 likes

Why isn't spotify using any other 3rd party lyrics collection

I was testing the lyrics featured and it was an amazing experience. I love every bit of it, but I found there was some issue with getting the lyrics. Such lyrics provided by Musixmatch don't always provide the correct words. So my thought was why not...

aokhual
Newbie
I was testing the lyrics featured and it was an amazing experience. I love every bit of it, but I found there was some issue with getting the lyrics. Such lyrics provided by Musixmatch don't always p...
2021-12-05 4:34:29 AM
2021-12-07 7:44:53 AM
Dec5233
Casual Listener
266 Views
1 replies
0 likes
Other

266 Views
1 replies
0 likes

Spotify Connect connection timeout

PlanBoth free and PremiumCountryAllDeviceAllOperating SystemAll My Question or Issue This topic has been discussed in many other threads for years now but it is still an issue.If I allow a guest/friend to connect their phone to my WiFi network and pl...

happpyg
Casual Listener
Plan Both free and Premium Country All Device All Operating System All My Question or Issue This topic has been discussed in many other threads for years now but it is still ...
2021-12-07 2:42:57 AM
1559 Views
0 replies
0 likes
Connect

1559 Views
0 replies
0 likes

TV app.

you guys to make a tab on your TV app. that says “oldest to newest” on podcasts and such! c’mon guys!

FUENTES419
Casual Listener
you guys to make a tab on your TV app. that says “oldest to newest” on podcasts and such! c’mon guys!
2021-12-06 8:55:35 PM
283 Views
0 replies
0 likes
TV app.

283 Views
0 replies
0 likes

Superuser Contribution [Desktop][Playlists] Dislike feature not doing anything

I noticed that no matter how much I dislike a song/artist, they somehow still reappear on my Release Radar/Discover Weekly. I heard that this is a result of not having much diversity/sample size for artists, but I feel like this isn't true. Is anyone...

aweo
Casual Listener
I noticed that no matter how much I dislike a song/artist, they somehow still reappear on my Release Radar/Discover Weekly. I heard that this is a result of not having much diversity/sample size for ...
2021-11-05 9:07:42 AM
2021-12-06 8:42:27 PM
fgrs
Newbie
588 Views
6 replies
5 likes
Desktop
Playlists

588 Views
6 replies
5 likes

Superuser Contribution Friend feed not updating

Hello! My friend feed hasn't updated in about 3 days and it's the first time I'm experiencing this issue. I have tried reinstalling the app, logging out and back in, unfriending the users and following them back again and Windows 10 is up to date. Wa...

Cleomella
Casual Listener
Hello! My friend feed hasn't updated in about 3 days and it's the first time I'm experiencing this issue. I have tried reinstalling the app, logging out and back in, unfriending the users an...
2021-12-03 4:03:36 PM
2021-12-06 4:07:40 PM
jyoti2
Casual Listener
459 Views
4 replies
5 likes
music

459 Views
4 replies
5 likes

Solved!!Superuser Contribution [iOS] Outrageous Data Consumption

Good morning. After updating the app and also sending out the Spotify Wrapped and lyrics too, I realised it is consuming much of my mobile data and this is crazy. I can’t imagine been in the app without playing any music yet it takes more than 100mb ...

Namata
Casual Listener
Good morning. After updating the app and also sending out the Spotify Wrapped and lyrics too, I realised it is consuming much of my mobile data and this is crazy. I can’t imagine been in the app with...
2021-12-02 12:28:42 AM
2021-12-06 1:06:36 PM
Alex
Spotify Legend
454 Views
3 replies
0 likes
iOS

454 Views
3 replies
0 likes

Friend feed shows active friends to have last listened an hour ago

PlanPremiumCountryPolandOperating SystemWindows 10 My QuestionI currently own two laptops - one old and the other brand new. I have no issues with Spotify on the old one, but when I started using the new one, I realized that all of my active friends ...

ancyk
Casual Listener
Plan Premium Country Poland Operating System Windows 10 My Question I currently own two laptops - one old and the other brand new. I have no issues with Spotify on the old one, but whe...
2021-12-05 8:17:50 PM
2021-12-05 9:19:58 PM
ancyk
Casual Listener
375 Views
1 replies
3 likes
Other

375 Views
1 replies
3 likes

Is there any benefit to restricting Wrapped sharing?

Does anyone actually know any benefit Spotify could have gained by restricting the sharing of a user’s top 100 in wrapped? Wrapped coming out used to be Christmas before Christmas for me purely cause I could easily get all my friend’s and family’s to...

LucRussell16
Casual Listener
Does anyone actually know any benefit Spotify could have gained by restricting the sharing of a user’s top 100 in wrapped? Wrapped coming out used to be Christmas before Christmas for me purely cause...
2021-12-05 4:14:03 AM
208 Views
0 replies
3 likes
Other

208 Views
0 replies
3 likes

Superuser Contribution Galaxy watch 4 playback through watch speaker

We need support for music playback through the Samsung Galaxy Watch 4 speaker. The previous versions of the watch had Spotify on the Tizen OS and it played through the device speaker. Now since the switch to Wear OS it is not possible to play through...

Rochs918
Regular
We need support for music playback through the Samsung Galaxy Watch 4 speaker. The previous versions of the watch had Spotify on the Tizen OS and it played through the device speaker. Now since the s...
2021-08-29 10:13:07 PM
2021-12-04 9:38:17 AM
Xenia
Moderator
23158 Views
42 replies
42 likes

23158 Views
42 replies
42 likes

Superuser Contribution Missing Stories (Movie / Aura / Podcast) from 2021 Wrapped

Hi everyone, We know some of you are wondering why you don't have the same Wrapped stories as your friends. We've seen the Movie, Aura and Podcast stories mentioned specifically. In order to create the different stories, specific requirements need to...

Novy
Moderator
Hi everyone, We know some of you are wondering why you don't have the same Wrapped stories as your friends. We've seen the Movie, Aura and Podcast stories mentioned specifically. ...
2021-12-02 6:38:29 PM
2021-12-03 12:48:30 AM
Yuuna_
Newbie
5381 Views
31 replies
2 likes
Other

5381 Views
31 replies
2 likes

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