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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8502 Views
  • 60 replies
  • 8 likes
  • Other
  • 8502 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19539 Views
  • 9 replies
  • 2 likes
  • Other
  • 19539 Views
  • 9 replies
  • 2 likes

Superuser Contribution Maintain "Playstate" between devices

DeviceANYOperating SystemANY I have a work playlist & a car playlist. The work playlist includes a full range of music that keeps me going through the day, including explicit content I'm not keen on having my son hear just yet. When I get into my car...

  • Visitor
  • Device ANY Operating System ANY   I have a work playlist & a car playlist. The work playlist includes a full range of music that keeps me going through the day, including explicit conte...
  • Novy
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • music
  • 285 Views
  • 1 replies
  • 0 likes

Create account error

I've been trying to create an account for my Kindle, but every time I click the create button I get a message that says Something went wrong. Try again later. Does anyone know how to get past this?

  • Visitor
  • I've been trying to create an account for my Kindle, but every time I click the create button I get a message that says Something went wrong. Try again later. Does anyone know how to get past this?
  • Billy-J
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify will not connect to my stereo on CarPlay, and it connects with other people’s phones

So through CarPlay, Spotify is the only thing that doesn’t connect to my sound system. But it works with other iPhones PlanPremiumDeviceiPhone 10Operating SystemLastest iOS My Question or Issue

  • Casual Listener
  • So through CarPlay, Spotify is the only thing that doesn’t connect to my sound system. But it works with other iPhones  Plan Premium Device iPhone 10 Operating System Lastest iOS  &n...
  • Alex
  • Spotify Legend
  • 460 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 460 Views
  • 3 replies
  • 0 likes

[All Platforms][Developer] quality issue

How come YouTube music quality seems higher and volume is louder than Spotify even when both apps are set to same volume level and both are set to very high streaming quality?

  • Newbie
  • How come YouTube music quality seems higher and volume is louder than Spotify even when both apps are set to same volume level and both are set to very high streaming quality?
  • 281 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Developer
  • 281 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Block complete Internet, but allow spotify – what addresses are to be allowed?

Plan - PremiumCountry - GermanyDevice - multipleOperating System - Android + Windows 10 My Question or Issue:Dear community,Due to endless hours with social media etc. during home schooling, for my kids I blocked the internet and only allowed certain...

  • Newbie
  • Plan - Premium Country - Germany Device - multiple Operating System - Android + Windows 10   My Question or Issue: Dear community, Due to endless hours with social media etc. during h...
  • Novy
  • Moderator
  • 4074 Views
  • 1 replies
  • 0 likes
  • Other
  • 4074 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics do not show up when im logged in with my account.

PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 13 My Question or Issuethe lyrics does not show up on my phone. when i change accounts ( to a free one ), it works perfectly. on my computer the lyrics appear.i already tried to uninstall, to...

  • Casual Listener
  • Plan Premium Country Brazil Device iPhone 11 Operating System iOS 13   My Question or Issue the lyrics does not show up on my phone. when i change accounts ( to a free one ), it works ...
  • Mihail
  • Spotify Legend
  • 753 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 753 Views
  • 2 replies
  • 0 likes

Remove the installer forever, please!

Spotify installer needs to go away forever. I have not a ton of memory but spotify keeps uninstalling itself with the installler and then trying to re-install and complaining about not having enough memory. It HAD enough memory before! Really bad des...

  • Casual Listener
  • Spotify installer needs to go away forever. I have not a ton of memory but spotify keeps uninstalling itself with the installler and then trying to re-install and complaining about not having enough ...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Spotify connect device list is incomplete on a new Windows 10 desktop PC

Spotify shows some, but not all, available 'Spotify connect' devices on a new PC on which we just installed Spotify. On all other Android phones and desktop PCs in our house, Spotify correctly lists all of our available devices. Any suggestions?

  • Newbie
  • Spotify shows some, but not all, available 'Spotify connect' devices on a new PC on which we just installed Spotify. On all other Android phones and desktop PCs in our house, Spotify correctly lists ...
  • 632 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 632 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web player not working Firefox

PlanPremiumCountry: Slovakia Device web browser Firefox 85.0.1 (32-bit) Not working. It shows window with signs:"Ops, something's wrong, try to load again"and button: "refresh page".Windows aplication not working for me a long time ago. No one know w...

  • Casual Listener
  •   Plan Premium Country: Slovakia   Device web browser Firefox 85.0.1 (32-bit)   Not working. It shows window with signs: "Ops, something's wrong, try to load again" a...
  • Novy
  • Moderator
  • 329 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 329 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why is this spotify community site so impossible to navigate?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueLike it's actually ridiculous??? I had to find the ask a question page from FREAKING GOOGLE S...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Like it...
  • CarlosE
  • Moderator
  • 342 Views
  • 1 replies
  • 0 likes
  • Other
  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not work on my Roku TV

Hi everyone! So I’ve been using Spotify on my Roku TV for awhile now but about a week ago every time I click on the app to go into it, it shows the main screen and then closes out of the app. Is anyone else having this issue? Please help!

  • Casual Listener
  • Hi everyone!    So I’ve been using Spotify on my Roku TV for awhile now but about a week ago every time I click on the app to go into it, it shows the main screen and then closes out of t...
  • jp8185
  • Visitor
  • 13370 Views
  • 4 replies
  • 2 likes
  • 13370 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify Famly Share Connection Issue (LG C9 with multiple Devices)

Hello,my LG C9 does connect to one Family Account with full functionality. But not with mine. I can connect but not start playing songs, only songs that are in a playlist work. So i redownloaded Apps from the TV multipple times, from my Samsung S9, I...

  • Newbie
  • Hello, my LG C9 does connect to one Family Account with full functionality. But not with mine. I can connect but not start playing songs, only songs that are in a playlist work. So i redownloaded Ap...
  • Novy
  • Moderator
  • 402 Views
  • 1 replies
  • 0 likes
  • TV
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Behind the Lyrics not working

PlanFreeCountryUSADeviceLG G6Operating SystemAndroid Version 7.0 My Question or IssueHi, I love the Behind the Lyrics feature. Its always amazing to see the backstory of thr song. But my issue, is that some songs dont show "Behind the Lyrics" even wh...

  • Regular
  • Plan Free Country USA Device LG G6 Operating System Android Version 7.0   My Question or Issue Hi,  I love the Behind the Lyrics feature. Its always amazing to see the backstory ...
  • Novy
  • Moderator
  • 1554 Views
  • 22 replies
  • 0 likes
  • Other
  • 1554 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Something went wrong - Try reloading the page (Firefox 85)

PlanFreeCountryUSADeviceLenovo ThinkPad T430Operating SystemWindows 10BrowserFirefox 85.0 My Question or IssueHi! I've been having a seemingly rather unique issue - as in, there are plenty of solutions online but not one has worked for me. I recently...

  • Casual Listener
  • Plan Free Country USA Device Lenovo ThinkPad T430 Operating System Windows 10 Browser Firefox 85.0   My Question or Issue Hi! I've been having a seemingly rather unique issue - as in...
  • Alex
  • Spotify Legend
  • 3224 Views
  • 3 replies
  • 0 likes
  • 3224 Views
  • 3 replies
  • 0 likes

Popup won't let me use web player

PlanFreeCountrySouth KoreaDeviceMacbook Pro early to mid 2010s My Question or IssueI haven't been able to use Spotify's web player due to a popup prompting me to get Spotify premium- the only buttons that can be interacted with are "Subscribe" or "Lo...

Screen Shot 2021-02-07 at 9.18.14 PM.png
  • Visitor
  • Plan Free Country South Korea Device Macbook Pro early to mid 2010s   My Question or Issue I haven't been able to use Spotify's web player due to a popup prompting me to get Spotify prem...
  • Billy-J
  • Spotify Star
  • 811 Views
  • 1 replies
  • 0 likes
  • Other
  • 811 Views
  • 1 replies
  • 0 likes

Changing Artist's profile picture

I want to suggest that changes an artist's profile picture. Profile picture of the artist that I like was uploaded as another artist's picture. So I hope that the correct profile picture of artist is uploaded on Spotify.Where should I suggest this pr...

  • Visitor
  • I want to suggest that changes an artist's profile picture. Profile picture of the artist that I like was uploaded as another artist's picture. So I hope that the correct profile picture of arti...
  • Billy-J
  • Spotify Star
  • 1368 Views
  • 1 replies
  • 0 likes
  • 1368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troubles with invite spotify premium duo

Okay so, me and my girlfriend have moved in together and we've succesfully changed our subscriptions to premium duo. but when my girlfriend tries to fill in the adress it goes to an error page. and for the record, yes we did check our country, and tr...

  • Visitor
  • Okay so, me and my girlfriend have moved in together and we've succesfully changed our subscriptions to premium duo. but when my girlfriend tries to fill in the adress it goes to an error page. and f...
  • CarlosE
  • Moderator
  • 641 Views
  • 3 replies
  • 0 likes
  • 641 Views
  • 3 replies
  • 0 likes

Superuser Contribution [PS4][Other] Bugs in Apps

Two bugs I've found recently. PS4: The music controls randomly disappear from the quick menu since the last update.Android car head unit (PX6): The layout has been altered to match my Android phone app but the links in the left pane are missing (libr...

  • Regular
  • Two bugs I've found recently.   PS4: The music controls randomly disappear from the quick menu since the last update. Android car head unit (PX6): The layout has been altered to match my And...
  • cobraBLACK
  • Regular
  • 1184 Views
  • 6 replies
  • 0 likes
  • Other
  • 1184 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle is stuck on Web Player

After I played one of my playlists on mobile (iOS), I found out that it wouldn't let me toggle off shuffle on Web Player. I tried to restart my phone and it still wouldn't work.

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  • Music Fan
  • After I played one of my playlists on mobile (iOS), I found out that it wouldn't let me toggle off shuffle on Web Player. I tried to restart my phone and it still wouldn't work.  
  • Alex
  • Spotify Legend
  • 2209 Views
  • 1 replies
  • 0 likes
  • 2209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Offline Sync Not Working

PlanPremiumCountryUSDeviceiPhone 6s/Dell LaptopOperating SystemiOS 14/Windows 10 My Question or Issuemp3 files on my desktop spotify isn't sync-ing to my iPhone. What I have tried:-followed every step on offline sync instruction-restarted Spotify-mad...

  • Visitor
  • Plan Premium Country US Device iPhone 6s/Dell Laptop Operating System iOS 14/Windows 10   My Question or Issue mp3 files on my desktop spotify isn't sync-ing to my iPhone.   Wha...
  • Alex
  • Spotify Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • music
  • 461 Views
  • 1 replies
  • 0 likes