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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 881 Views
  • 7 replies
  • 2 likes
  • Other
  • 881 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17302 Views
  • 8 replies
  • 1 likes
  • Other
  • 17302 Views
  • 8 replies
  • 1 likes

Music will not play on xbox

PlanPremium FamilyCountryU.S DeviceXbox one My Question or IssueEver since my family switched from premium to premium family 2 of 3 of us have not been able to listen to music on the app on the Xbox one. The app will load, our playlist will load and ...

  • Visitor
  • Plan Premium Family Country U.S   Device Xbox one   My Question or Issue Ever since my family switched from premium to premium family 2 of 3 of us have not been able to listen to m...
  • 309 Views
  • 0 replies
  • 0 likes
  • music
  • 309 Views
  • 0 replies
  • 0 likes

Album in iTunes but not in Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 518 Views
  • 0 replies
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  • 518 Views
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Uhhh, they really arent seperate songs!

I am new to Spotify. In fact I am trying it out because my daughter said I just must and because there is that whole 90 day trial which is sufficient to really get a feel. So far there is a quirk that is insanely annoying. I have become hypersensitiv...

  • Visitor
  • I am new to Spotify.  In fact I am trying it out because my daughter said I just must and because there is that whole 90 day trial which is sufficient to really get a feel.  So far there is...
  • 250 Views
  • 0 replies
  • 0 likes
  • Other
  • 250 Views
  • 0 replies
  • 0 likes

Spotify connect is not turning off

I may be posting this in the wrong place but I can't figure out how to post anywhere else and I am desperate. I use the desktop app for windows, the android app and the desktop browser player on google chrome. I have a premium family account For the ...

  • Visitor
  • I may be posting this in the wrong place but I can't figure out how to post anywhere else and I am desperate. I use the desktop app for windows, the android app and the desktop browser  player...
  • 875 Views
  • 0 replies
  • 0 likes
  • Connect
  • 875 Views
  • 0 replies
  • 0 likes

Spotify software translation localization

Hello everyone,First of all, I apologize if I am writing in the wrong category and please move my post to where it belongs.Spotify came to my country, Serbia, as well as to the region 5 days ago, which our community welcomed with joy.In many ways Spo...

  • Casual Listener
  • Hello everyone, First of all, I apologize if I am writing in the wrong category and please move my post to where it belongs. Spotify came to my country, Serbia, as well as to the region 5 days ago,...
  • 453 Views
  • 0 replies
  • 2 likes
  • Other
  • 453 Views
  • 0 replies
  • 2 likes

My Spotify Podcast Deleted

Hello, i uploaded 12 podcasts with spreaker. I cant see them on spotify, i am searching with name but i cant see, no problem appears when I look at the spreaker. it writes in my catalog :Processing • Submitted on Jul 18, 2020

  • Visitor
  • Hello, i uploaded 12 podcasts with spreaker. I cant see them on spotify, i am searching with name but i cant see, no problem appears when I look at the spreaker. it writes in my catalog :Process...
  • 221 Views
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  • Other
  • 221 Views
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Creating Playlists for Czech users

PlanFree/PremiumCountryCzech Republic My Question or IssueHi guys, Spotify Customer Support recommended me to turn to you for your advice. I'm interested in taking part in creating playlists for Spotify users in the Czech Republic. I'm looking for co...

  • Newbie
  • Plan Free/Premium Country Czech Republic   My Question or Issue Hi guys,   Spotify Customer Support recommended me to turn to you for your advice. I'm interested in taking...
  • 330 Views
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  • 330 Views
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Superuser Contribution Spotify randomly starts and stops on Yamaha RXV 683..

PlanPremiumCountry India DeviceYamaha RX 683Operating SystemLatest firmware 2.7 I have Yamaha RXV 683 receiver. The Spotify app recognises it as a device but when I try to play music it does not play properly. The music randomly stops and starts...br...

  • Casual Listener
  • Plan Premium Country  India   Device Yamaha RX 683 Operating System Latest firmware 2.7   I have Yamaha RXV 683 receiver. The Spotify app recognises it as a device but when I...
  • AbhijeetC
  • Casual Listener
  • 726 Views
  • 2 replies
  • 0 likes
  • Other
  • 726 Views
  • 2 replies
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Do I have to have an email?

I signed out of my old Spotify account a while ago, with a really short name. It might even have turned into those weird numbers and letters after I logged off. The thing is, I forgot what email I was using for that one, or if any at all. I really ne...

  • Regular
  • I signed out of my old Spotify account a while ago, with a really short name. It might even have turned into those weird numbers and letters after I logged off. The thing is, I forgot what email I wa...
  • Billy-J
  • Spotify Star
  • 1090 Views
  • 1 replies
  • 0 likes
  • Other
  • 1090 Views
  • 1 replies
  • 0 likes

Superuser Contribution Babymetal is Unavailable on my devices

PlanFreeCountry RussiaDevice Operating System Windows 10 My Question or IssueBabymetal is Unavailable on my devices. i can listen only album with live tracks.

  • Casual Listener
  •   Plan Free Country  Russia Device   Operating System  Windows 10   My Question or Issue Babymetal is Unavailable on my devices. i can listen only album with live ...
  • FoxyFox
  • Casual Listener
  • 377 Views
  • 2 replies
  • 0 likes
  • Other
  • 377 Views
  • 2 replies
  • 0 likes

"Upcoming Tab" on Spotify for Artists Site

This tab was hung out there on the Spotify for Artists site with the promise that before a song is released it will show up there to be submitted for potential curation and consideration for editorial playlist placement. So far for us and many others...

  • Music Fan
  • This tab was hung out there on the Spotify for Artists site with the promise that before a song is released it will show up there to be submitted for potential curation and consideration for editoria...
  • 365 Views
  • 0 replies
  • 0 likes
  • Music Discussion
  • 365 Views
  • 0 replies
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[All Platforms][Developer] Spotify employs liars.

Look I have had issues with spotify in the past. The first issue was resolved as well as could be. After that I contacted spotify about one issue three times. I had one person at spotify email me saying they could fix the problem. One employee Marlon...

  • Regular
  • Look I have had issues with spotify in the past. The first issue was resolved as well as could be. After that I contacted spotify about one issue three times. I had one person at spotify email me say...
  • 194 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Developer
  • 194 Views
  • 0 replies
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Inappropriate Content under Uma Komptom

Hello! There is a song currently posted on Spotify that refers to Zayn Malik being a terrorist and being involved in 9/11. This is not only a sensitive topic for many, but also insinuates something that isn’t true and is extremely racist. Is there a ...

  • Casual Listener
  • Hello!   There is a song currently posted on Spotify that refers to Zayn Malik being a terrorist and being involved in 9/11. This is not only a sensitive topic for many, but also insinuates so...
  • 505 Views
  • 0 replies
  • 0 likes
  • music
  • 505 Views
  • 0 replies
  • 0 likes

No limits or ads spotify free

PlanFreeCountryKazakhstan Even though I am on the free plan, I get no ads, nor do I have the 6 skips per hour limit. Some may not think of it as an issue, but I'm really weirded out. Why do I have it like do?

  • Newbie
  • Plan Free Country Kazakhstan   Even though I am on the free plan, I get no ads, nor do I have the 6 skips per hour limit. Some may not think of it as an issue, but I'm really weirded out. W...
  • Emilia_8
  • Community Legend
  • 798 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 798 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do all spotify public playlists shuffle?

Hello, I am using Spotify from my iPhone XR in Canada. I turned the arrows so that there should be no shuffling of any playlist except I have noticed all of the playlists created by Spotify (Public Playlists) will shuffle the playlist if I close the ...

  • Visitor
  • ...potify (Public Playlists) will shuffle the playlist if I close the app. Say I start at song 1 and get to 15 during a workout, when I come back the next day to start where I left off its all over the place. I...
  • Elena
  • Moderator
  • 464 Views
  • 1 replies
  • 0 likes
  • Other
  • 464 Views
  • 1 replies
  • 0 likes

[Samsung Gear S3] Bluetooh Headphones Volume Control in Spotify App not working

PlanPremium / (App set to standalone, Device synced to spotify connect) CountryGermany DeviceSamsung Gear S3 Frontier + Powerbeats Pro Operating Systemlatest firmware on Phone and Headphones My Question or IssueVolume control with Bluetooth Headphone...

  • Visitor
  • Plan Premium / (App set to standalone, Device synced to spotify connect)   Country Germany   Device Samsung Gear S3 Frontier  + Powerbeats Pro   Operating System latest ...
  • 531 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 531 Views
  • 0 replies
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[BUG] [Web] Something went wrong when rightclickng at the song in a queue

I'm using web version of spotify. If I rightclick at the song in queue(or click at dots), I'm getting an errorThat's probably caused by having 2 same songs in the queue cause once I've switched to playlist, rightclicking works as it should to

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  • Visitor
  • I'm using web version of spotify. If I rightclick at the song in queue(or click at dots), I'm getting an error That's probably caused by having 2 same songs in the queue cause once I've swit...
  • 502 Views
  • 0 replies
  • 0 likes
  • 502 Views
  • 0 replies
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Solved!! Wrong link in the ad campaign

Show it to your marketing department working in Russia) Sincerely, web analyst Artem Andreev

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  • Visitor
  • Show it to your marketing department working in Russia) Sincerely, web analyst Artem Andreev  
  • EthanS1
  • Community Legend
  • 539 Views
  • 1 replies
  • 0 likes
  • Other
  • 539 Views
  • 1 replies
  • 0 likes

Poor sound quality (premium) on certain tracks

I like the Spotify service, but a couple of tracks in my playlist sounded like bad MP3 rips. I started a premium trial with the hope the tracks in question would sound a lot better. They sound exactly the same... bad. Here's the tracks of which I spe...

  • Casual Listener
  • I like the Spotify service, but a couple of tracks in my playlist sounded like bad MP3 rips.  I started a premium trial with the hope the tracks in question would sound a lot better.  They ...
  • maitolaulu
  • Casual Listener
  • 2697 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 2697 Views
  • 3 replies
  • 0 likes