Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Petra17
  • Casual Listener
  • 9161 Views
  • 66 replies
  • 9 likes
  • Other
  • 9161 Views
  • 66 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19841 Views
  • 9 replies
  • 2 likes
  • Other
  • 19841 Views
  • 9 replies
  • 2 likes

Superuser Contribution 👁👄👁

can the people who made a certain song see what you called the playlist that you used the song in if the playlist is private

  • Visitor
  • can the people who made a certain song see what you called the playlist that you used the song in if the playlist is private
  • CarlosE
  • Moderator
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Other] Incentive for dedicated Spotify Community

As I came across the Spotify Community, I was amazed by the heavy participation by the community in improving Spotify as platform but I think that the current badge-system for the community contributors under-values the significance of the participat...

  • Music Fan
  • As I came across the Spotify Community, I was amazed by the heavy participation by the community in improving Spotify as platform but I think that the current badge-system for the community cont...
  • Mihail
  • Spotify Legend
  • 370 Views
  • 2 replies
  • 2 likes
  • Other
  • 370 Views
  • 2 replies
  • 2 likes

[Community][Other] Daily Challenges?

I think I've seen some people with a 'accepted or completed daily challenge' badge, so I suppose there must have been a daily challenge in the past, but I don't know if it exists currently. I feel like to make the community more closer together, it s...

  • Composer
  • I think I've seen some people with a 'accepted or completed daily challenge' badge, so I suppose there must have been a daily challenge in the past, but I don't know if it exists currently. I feel li...
  • 303 Views
  • 0 replies
  • 1 likes
  • Other
  • 303 Views
  • 0 replies
  • 1 likes

[Radio] Bring back song radio

This was always one of the best features of Spotify. Listening to your favorite songs and wishing you could find more of the same music you loved. Since removing goto song/playlist radio I can't browse for what I want to hear. For many years I've use...

  • Visitor
  • This was always one of the best features of Spotify. Listening to your favorite songs and wishing you could find more of the same music you loved. Since removing goto song/playlist radio I can't brow...
  • 328 Views
  • 0 replies
  • 0 likes
  • Radio
  • 328 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify connect disconnects from my pioneer HM86D network stereo

PlanPremium Student CountryUKDevicePioneer HM86D My Question or IssueThe stereo works fine but with Spotify it randomly disconnects, doesn't matter if I use android, iOS or OS. I have to turn the stereo off at the wall and completely reset it in orde...

  • Casual Listener
  • Plan Premium Student  Country UK Device Pioneer HM86D  My Question or Issue The stereo works fine but with Spotify it randomly disconnects, doesn't matter if I use android, iOS or OS...
  • Eni
  • Moderator
  • 693 Views
  • 3 replies
  • 0 likes
  • Connect
  • 693 Views
  • 3 replies
  • 0 likes

[Developer] Artists with same name

Please do not mix up bands with same name. I don't know who the above artist/band is but he is not the Dutch symphonic metal band called delain

rocket11_0-1612604234545.png
  • Newbie
  • Please do not mix up bands with same name.  I don't know who the above artist/band is but he is not the Dutch symphonic metal band called delain
  • Emilia_8
  • Community Legend
  • 363 Views
  • 1 replies
  • 2 likes
  • Developer
  • 363 Views
  • 1 replies
  • 2 likes

Superuser Contribution Google Home Mini query

PlanPremiumCountryUK My Question or IssueThis may be a bit of a strange one but I hope you guys can help. I received a Google Home Mini from Spotify some time back when you had the promotion available from premium account holders. My query is that th...

  • Newbie
  • Plan Premium Country UK   My Question or Issue This may be a bit of a strange one but I hope you guys can help. I received a Google Home Mini from Spotify some time back when you had the p...
  • Eni
  • Moderator
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Divice broadcast discord

Everything was working as intended, I had no issues with device broadcast but the last month something happened and now when I play music the album cover is gone and the album name is set to "null" whatever that means. I reinstalled both apps, nothin...

  • Regular
  • Everything was working as intended, I had no issues with device broadcast but the last month something happened and now when I play music the album cover is gone and the album name is set to "null" w...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

web player made for you

Why made for you is not directly with the playlist liked songs. It's useful if made for you to be directly on the page of collections.

  • Composer
  • Why  made for you  is not directly with the playlist liked songs.   It's useful if made for you to be directly on the page of collections.    
  • 367 Views
  • 0 replies
  • 0 likes
  • music
  • 367 Views
  • 0 replies
  • 0 likes

Superuser Contribution [IFTTT] Applet "If a recently played track" produce an error

Hello. The IFTTT Spotify Applet "If a recently played track" produce the trigger failure message: You need to re-authenticate your Spotify account to enjoy this new feature. I re-authenticated Spotify, but the problem still occurs. Any idea?

  • Visitor
  • Hello.   The IFTTT Spotify Applet "If a recently played track" produce the trigger failure message: You need to re-authenticate your Spotify account to enjoy this new feature.   I re-au...
  • Alex
  • Spotify Legend
  • 661 Views
  • 1 replies
  • 0 likes
  • Other
  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Waiting for Connection when using plugged modem? I got a solution!

NOTE :If you're using Windows 10 and plugged modem as your main connection, experiencing "Waiting for Connection" when you want to download songs at Spotify Desktop app (downloaded from website), You are at the right place and one step closer to fix ...

  • Visitor
  • NOTE : If you're using Windows 10 and plugged modem as your main connection, experiencing "Waiting for Connection" when you want to download songs at Spotify Desktop app (downloaded from website),&n...
  • Jeremy
  • Spotify Legend
  • 2745 Views
  • 7 replies
  • 2 likes
  • Desktop
    Playlists
  • 2745 Views
  • 7 replies
  • 2 likes

Superuser Contribution [All Platforms][Other] Storing offline listens for more accurate rewind data.

I really like knowing data about my music especially knowing how much music I listen but because I don't have 4G I mostly listen offline which ends up with rewind showing me I have 40 000 minutes when I virtually listen to music every waking minute. ...

  • Newbie
  • I really like knowing data about my music especially knowing how much music I listen but because I don't have 4G I mostly listen offline which ends up with rewind showing me I have 40 000 minutes whe...
  • Elena
  • Moderator
  • 427 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps skipping halfway through on iOS and desktop, online or offline

Plan PremiumCountry UKDevice(iPhone 11, Lenovo Laptop)Operating System(iOS 14.4, Windows 10) My Question or IssueSpotify keeps skipping to random tracks I have never heard of before, at different times during the tracks. I will be listening and at a ...

  • Newbie
  • Plan Premium Country UK Device (iPhone 11, Lenovo Laptop) Operating System (iOS 14.4, Windows 10)   My Question or Issue Spotify keeps skipping to random tracks I have never heard o...
  • Alex
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • Other
  • 295 Views
  • 1 replies
  • 0 likes

Uploading a song cover

HiI've been uploading my covers on instagram and wanted to know if I can uplaod then on spotify legally ? Is yeah then how can I do this ? Do I need a license ? How do I credit the real singer and composer and writer ?Can someome break it all down fo...

  • Newbie
  • Hi I've been uploading my covers on instagram and wanted to know if I can uplaod then on spotify legally ? Is yeah then how can I do this ? Do I need a license ? How do I credit the real singer and ...
  • 571 Views
  • 0 replies
  • 0 likes
  • 571 Views
  • 0 replies
  • 0 likes

[Alexa App] Can't Set Spotify as Default Player (Possible Solution)

Just sharing something that may work in case you are having a similar issue. Spotify wasn't showing up as an option for me to set it up as the default player for my Echo Dot within the Alexa App settings. Basically, I just disabled the Spotify Skill ...

Screenshot_2021-02-16-16-04-24-849_com.amazon.dee.app.jpg Screenshot_2021-02-16-16-04-17-252_com.amazon.dee.app.jpg
  • Newbie
  • Just sharing something that may work in case you are having a similar issue.    Spotify wasn't showing up as an option for me to set it up as the default player for my Echo Dot within th...
  • 8362 Views
  • 0 replies
  • 0 likes
  • Other
  • 8362 Views
  • 0 replies
  • 0 likes

Superuser Contribution Clicked the shuffle button and nothing happens...

PlanFree/PremiumDevice(Acer Chromebook 11) My Question or IssueWhen I press the shuffle button it does nothing, I tried closing the app, restarting my Chromebook but nothing. The button is just not working... any tips?

  • Newbie
  • Plan Free/Premium Device (Acer Chromebook 11)   My Question or Issue When I press the shuffle button it does nothing, I tried closing the app, restarting my Chromebook but nothing. The but...
  • CarlosE
  • Moderator
  • 402 Views
  • 1 replies
  • 0 likes
  • Other
  • 402 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [WEB Player] Invalid share link

BrowsersSeems to be on all browsers (Firefox, Chrome, Safari) The shareable link created from "Share > Copy Song Link" is invalid. For exemple, this is the link provided by the web app : https://open.spotify.com/track/10QfPYzfVK5ghTIModvmcf&si=6dbb6e...

  • Casual Listener
  • Browsers Seems to be on all browsers (Firefox, Chrome, Safari)   The shareable link created from "Share > Copy Song Link" is invalid.   For exemple, this is the link provided by the...
  • CarlosE
  • Moderator
  • 710 Views
  • 3 replies
  • 2 likes
  • Other
  • 710 Views
  • 3 replies
  • 2 likes

My songs doesnt show featured artist in title

Idk if you know how to fix this problem but when i released a song on everything except Spotify it say "VROOM (feat. Lil Valentine)" But on Spotify it says only "VROOM" And i wanna know how to fix that and have tha artist name in the titile. Also tho...

  • Visitor
  • Idk if you know how to fix this problem but when i released a song on everything except Spotify it say "VROOM (feat. Lil Valentine)" But on Spotify it says only "VROOM" And i wanna know how to fix th...
  • ei3music
  • Newbie
  • 1602 Views
  • 1 replies
  • 1 likes
  • Rap
  • 1602 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Other] Bad recording

spotify:track:248hTbzBNqpY898AbSalMFSong: Gua Iras De LuciaArtist: Paco de LucíaAlbum: Entre dos Aguas This song has errors around t=0.06 and t=0.20

eocampo_0-1613162623999.png
  • Newbie
  •   spotify:track:248hTbzBNqpY898AbSalMF Song: Gua Iras De Lucia Artist: Paco de Lucía Album: Entre dos Aguas   This song has errors around t=0.06 and t=0.20
  • Elena
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • Other
  • 234 Views
  • 1 replies
  • 0 likes