Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Noodlewhips

Casual Listener

28498 Views

153 replies

14 likes

Other
  • 28498 Views
  • 153 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23859 Views

9 replies

2 likes

Other
  • 23859 Views
  • 9 replies
  • 2 likes

Superuser Contribution Ticwatch Pro 3 wear os Spotify everywhere devices

Plan PremiumCountry NL DeviceTicwatch Pro 3 Operating Systemwear osMy Question or Issue why can I only select my phone on my wear os Spotify app and not my receiver or other devices to play backon photo's of other wear os devices i see the device ico...

Regular

Plan Premium Country NL   Device Ticwatch Pro 3  Operating System wear os My Question or Issue   why can I only select my phone on my wear os Spotify app and  not m...

MafeG

Spotify Legend

4428 Views

12 replies

0 likes

Connect
  • 4428 Views
  • 12 replies
  • 0 likes

Superuser Contribution Russian Podcasts

I've lived in Russia for years and got around the lack of availability by paying on my Australian PayPal, but unfortunately, I've just got a new Russian bank card which my Australian PayPal wouldn't accept. I changed my region to Russia and was horri...

Casual Listener

I've lived in Russia for years and got around the lack of availability by paying on my Australian PayPal, but unfortunately, I've just got a new Russian bank card which my Australian PayPal wouldn't ...

zhmehn

Casual Listener

2360 Views

6 replies

2 likes

  • 2360 Views
  • 6 replies
  • 2 likes

Superuser Contribution Spotify Duo + Sonos Beam = playing issue

Hi there, My wife and I just recently got Spotify Premium Duo. We both have the Spotify and Sonos App on our phone. We added both Spotify accounts to the Sonos app. The issue: when I’m listen to Spotify on my phone (via bluetooth headset in the offic...

Visitor

Hi there,  My wife and I just recently got Spotify Premium Duo. We both have the Spotify and Sonos App on our phone. We added both Spotify accounts to the Sonos app.   The issue: wh...

Wattokp

Music Fan

2299 Views

9 replies

1 likes

  • 2299 Views
  • 9 replies
  • 1 likes

Spotify for professionals

Hi i really miss the opportunity to buy a professional membership so dj’s and others can use Spotify as a pro user. This would showcase musicians songs even more and can be played in events it may never ever would be played. Is this something that Sp...

Casual Listener

Hi   i really miss the opportunity to buy a professional membership so dj’s and others can use Spotify as a pro user.  This would showcase musicians songs even more and can be played in...

421 Views

0 replies

0 likes

App & Features
  • 421 Views
  • 0 replies
  • 0 likes

Playlist last edit

Prior to the UI change the date of the last edit on a playlist was part of the information right at the top, but since the change, it seems like that information is gone. It was extremely handy to find playlists that had been recently updated or to k...

Newbie

Prior to the UI change the date of the last edit on a playlist was part of the information right at the top, but since the change, it seems like that information is gone. It was extremely handy to fi...

401 Views

0 replies

0 likes

App & Features
  • 401 Views
  • 0 replies
  • 0 likes

Playlist

I know that you can see your followers on your Spotify account, but can you se who follow a specific Spotify list that you have? I have a playlist that 16 persons like, can I see somehow who they are? Appreciate all replies.

Newbie

I know that you can see your followers on your Spotify account, but can you se who follow a specific Spotify list that you have?  I have a playlist that 16 persons like, can I see somehow who t...

AdamDamon

Spotify Star

566 Views

1 replies

0 likes

Social & Random
  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts aren't updating past a certain date on desktop app

PlanPremiumCountryUSADeviceSurface Pro 7Operating SystemWindows 10 My Question or IssueI follow a podcast that updates every day without fail. I can see the new episode on the "Good Morning" on desktop, and play it that way, but when trying to play p...

Regular

Plan Premium Country USA Device Surface Pro 7 Operating System Windows 10   My Question or Issue I follow a podcast that updates every day without fail. I can see the new episode on th...

Eni

Moderator

1977 Views

9 replies

1 likes

Other
  • 1977 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Now playing screen freezes, app not operable anymore

PlanPremiumCountryThe NetherlandsDevice(Samsung Galaxy S20 Ultra 5G)Operating System(Android 11, One UI 3.1) My Question or IssueHi Guys, Difficult story, i'll try my best to explain. Since a month and a half I have weird but very annoying problems w...

Casual Listener

Plan Premium Country The Netherlands Device (Samsung Galaxy S20 Ultra 5G) Operating System (Android 11, One UI 3.1)   My Question or Issue Hi Guys,   Difficult story, i'll try m...

Mihail

Spotify Legend

4836 Views

12 replies

1 likes

Samsung
  • 4836 Views
  • 12 replies
  • 1 likes

Moving my podcast/show over to Spotify Greenroom and need help with setup.

Hi everyone, my question today is I would like to move my podcast/show over to Spotify Greenroom. However, we also use video as well as audio and I'm unsure how to record the audio through Greenroom as well as continue to use video. The added complex...

Newbie

Hi everyone, my question today is I would like to move my podcast/show over to Spotify Greenroom. However, we also use video as well as audio and I'm unsure how to record the audio through Greenroom ...

329 Views

0 replies

0 likes

Other
  • 329 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to remove device from Connect device list

PlanPremiumCountrySpainDeviceAmazon Echo Dot 3rd gen, PCOperating SystemWindows 10 My Question or IssueHi! I use an Amazon Echo Dot 3rd gen. I changed its name a couple of weeks back and now it is showing with the new name (no problem at all), but it...

Newbie

Plan Premium Country Spain Device Amazon Echo Dot 3rd gen, PC Operating System Windows 10   My Question or Issue Hi! I use an Amazon Echo Dot 3rd gen. I changed its name a couple of we...

MafeG

Spotify Legend

783 Views

1 replies

0 likes

Connect
  • 783 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify issue with Yamaha RX-681 - Music is stopped after few minutes

Spotify Premium / France DeviceYamaha RX-681 receiver connected through Ethernet, Spotify App on the same networkFrom Android App Hello, Since fews days, I can't listen Spotify smoothly: Lag after few minutes - Yamaha receiver is connected with Ether...

Casual Listener

Spotify Premium / France   Device Yamaha RX-681 receiver connected through Ethernet, Spotify App on the same network From Android App   Hello,   Since fews days, I can't listen...

MafeG

Spotify Legend

851 Views

5 replies

0 likes

Connect
  • 851 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts Don't work

PlanPremiumCountryEgyptDeviceXiaomi mi A2Operating SystemAndroid 10 My Question or IssuePodcasts don't work on my Spotify app. I can't even find podcast section in the main page. When I try searching a podcast and click on it it shows me the error in...

Casual Listener

Plan Premium Country Egypt Device Xiaomi mi A2 Operating System Android 10   My Question or Issue Podcasts don't work on my Spotify app. I can't even find podcast section in the main ...

Jeremy

Spotify Legend

573 Views

3 replies

0 likes

Other
  • 573 Views
  • 3 replies
  • 0 likes

Superuser Contribution Alexa skill not working in malta

PlanPremiumCountryMaltaDeviceAndroid: sony xa2 ultra, Xiaomi redmi note 8 pro, xiaomi mi9se, samsung galaxy s10e, mutiple windows laptops, mac mini and alexa echo speakersOperating System(iOS, android, windows 10, mac osx mavric/bigsur, echo) My Ques...

Regular

  Plan Premium Country Malta Device Android: sony xa2 ultra, Xiaomi redmi note 8 pro, xiaomi mi9se, samsung galaxy s10e, mutiple windows laptops, mac mini and alexa echo speakers Operatin...

Warmax356

Regular

1022 Views

2 replies

1 likes

  • 1022 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why does Discover Weekly always have me the songs I never listen to?

PlanPremiumCountryTaiwanDeviceiPhone/LaptopOperating SystemiOS 15/Windows 10 My Question or IssueI always listen to English and Korean songs every day, but every week when Discover Weekly updates, there are always few Indian songs inside the list. Ev...

Casual Listener

Plan Premium Country Taiwan Device iPhone/Laptop Operating System iOS 15/Windows 10   My Question or Issue I always listen to English and Korean songs every day, but every week when Di...

Jeremy

Spotify Legend

1389 Views

3 replies

0 likes

Other
  • 1389 Views
  • 3 replies
  • 0 likes

Superuser Contribution Data saver does not work with Android Auto

PlanPremiumCountryCanadaDeviceGalaxy S8Operating SystemAndroid 9 When I use Spotify with Android Auto the data usage is very high, despite the data saver being enabled.At work, I can stream over LTE for 5 hours or so and use maybe 50MB. When I'm in t...

Casual Listener

Plan Premium Country Canada Device Galaxy S8 Operating System Android 9   When I use Spotify with Android Auto the data usage is very high, despite the data saver being enabled. At wor...

MafeG

Spotify Legend

1662 Views

3 replies

0 likes

Other
  • 1662 Views
  • 3 replies
  • 0 likes

Superuser Contribution No sound with second song though appears to be playing

On my LG TV, when I play a list, the first song plays well. Then the second song appears to be playing but there is no sound. Exiting the app and restarting gives the same result. Turning the TV off and restarting: same.

Visitor

On my LG TV, when I play a list, the first song plays well.  Then the second song appears to be playing but there is no sound.  Exiting the app and restarting gives the same result.  T...

MafeG

Spotify Legend

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] Android 10 head unit for cars - No sound after pressing next - Bug report

Hello,for quite a long time I'm experiencing an issue in my car. I own the Android head unit similar to https://www.hifi-auto.sk/ANDROID-10-VW-GOLF-7-autoradio-d3742.htm (8 cores, 4GB RAM, 64GB storage version).When I'm listening to music and the son...

Casual Listener

Hello, for quite a long time I'm experiencing an issue in my car. I own the Android head unit similar to https://www.hifi-auto.sk/ANDROID-10-VW-GOLF-7-autoradio-d3742.htm (8 cores, 4GB RAM...

Jeremy

Spotify Legend

2404 Views

6 replies

0 likes

Android
Other
  • 2404 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Desktop][Spotify for Artists] Multiple artist pages under my name exist. What should I do?

I am releasing my own music and would like to build a following around my name. I have registered my first song through DistroKid Better late than never! However, I have appeared several times before on Spotify offering my voice and writing work unde...

Newbie

I am releasing my own music and would like to build a following around my name. I have registered my first song through DistroKid 🙂 Better late than never! However, I have appeared several times bef...

CarlosE

Spotify Legend

530 Views

1 replies

0 likes

Desktop
Spotify for Artists
  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution remove unrelated podcasts on home screen

Hey,Every day I see these podcasts on the homescreen of the spotify app(mobile and desktop) but they are in seemingly random languages... why would I tune in to that, I wont be able to understand what its about? Besides that some of the suggestions a...

Gig Goer

Hey, Every day I see these podcasts on the homescreen of the spotify app(mobile and desktop) but they are in seemingly random languages... why would I tune in to that, I wont be able to understand w...

crostine

Gig Goer

631 Views

2 replies

2 likes

Other
  • 631 Views
  • 2 replies
  • 2 likes