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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

62342 Views

7 replies

4 likes

  • 62342 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

camillegose

Visitor

38748 Views

218 replies

20 likes

Other
  • 38748 Views
  • 218 replies
  • 20 likes

Superuser Contribution My embed playlist is not updating

I just created a new playlist to embed in my website, but everytime I add a new album in the app, it does not update in the website.I already purged Wordpress cache but it doesn't change anything.Isn't it a dynamic URL? Should I update it everytime t...

Visitor

I just created a new playlist to embed in my website, but everytime I add a new album in the app, it does not update in the website. I already purged Wordpress cache but it doesn't change anything. ...

felixior

Newbie

9071 Views

8 replies

0 likes

Other
  • 9071 Views
  • 8 replies
  • 0 likes

Spotify On Echo Dot

I have had problems with Spotify on the Echo Dot. I can’t play a specific song on it. I say one song and it play an album or a different song. I have gone through all troubleshooting with Echo Dot support and they told me to come here.

Visitor

I have had problems with Spotify on the Echo Dot. I can’t play a specific song on it. I say one song and it play an album or a different song. I have gone through all troubleshooting with Echo Dot su...

EthanS1

Community Legend

612 Views

1 replies

0 likes

Echo Dot
  • 612 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [LG TV WebOS 5.2.1-2522] Music playback stops randomly

PlanPremiumCountryGermanyDeviceLG TV Model OLED65BX9LBOperating SystemWebOS 5.2.1-2522 My Question or IssueWe got a new TV recently and on our new TV music playback in Spotify app stops randomly. There were no problems on our old TV and there were no...

Regular

Plan Premium Country Germany Device LG TV Model OLED65BX9LB Operating System WebOS 5.2.1-2522   My Question or Issue We got a new TV recently and on our new TV music playback in Spotif...

Novy

Moderator

6814 Views

10 replies

0 likes

TV
  • 6814 Views
  • 10 replies
  • 0 likes

Support for Mycroft Voice Assistant gone?

Premium user for a decent while now, and I gotta say I'm SUPER disappointed to see that spotify late last year hasn't had support for Mycroft anymore, despite having support for all of it's competitors. I mean, why not? I was really hoping to using a...

Casual Listener

Premium user for a decent while now, and I gotta say I'm SUPER disappointed to see that spotify late last year hasn't had support for Mycroft anymore, despite having support for all of it's competito...

514 Views

0 replies

1 likes

  • 514 Views
  • 0 replies
  • 1 likes

Superuser Contribution Is Spotify Hifi (CD quality streaming) going to be available via PS5 and smart TVs?

PlanPremiumCountryUKDeviceTV and PS4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is Spotify Hifi (CD quality streaming) going to be available via PS4/5 and smart TVs? I use Spotify all the time via my PS4 for casual li...

Casual Listener

Plan Premium Country UK Device TV and PS4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Is Spotify Hifi (CD quality streaming) going to b...

Novy

Moderator

1453 Views

1 replies

2 likes

PlayStation
Samsung
TV
  • 1453 Views
  • 1 replies
  • 2 likes

Spotify sounds harsher

Hi I listen to music on my Car Play as well as on BlueSound PowerNode. I moved recently from Amazon to Spotify Premium. I found the songs from Spotify sounds harsher compared to Amazon. Even compared with Apple Music as well local mp3 songs on my dis...

Visitor

Hi   I listen to music on my Car Play as well as on BlueSound PowerNode.    I moved recently from Amazon to Spotify Premium.     I found the songs from Spotify...

Saqibfraz

Regular

1064 Views

2 replies

0 likes

Music Exchange
  • 1064 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist description showing characters HTML-encoded

DeviceWindows 10 desktop client (new design)My Question or IssueHelloI found a problem where if you have " or < or > or & or / in your playlist description and then try to edit it, their corresponding HTML code is displayed (") (<) (>) (&) (/). Maybe...

Casual Listener

Device Windows 10 desktop client (new design) My Question or Issue Hello I found a problem where if you have " or < or > or & or / in your playlist description and then try to edit it, ...

Mihail

Spotify Legend

1897 Views

7 replies

1 likes

Other
  • 1897 Views
  • 7 replies
  • 1 likes

Poor Sound Quality Car play

Recently sound quality became poor with Apple Car Play.it sounds like a radio with bad interference and out of tune.hope it can be fixed soon

Visitor

Recently sound quality became poor with Apple Car Play. it sounds like a radio with bad interference and out of tune. hope it can be fixed soon

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Can't share songs in Instagram story (2021)

PlanPremiumCountryHungaryDeviceHonor 9XOperating SystemAndroid 10(EMUI 10.0.0) My Question or Issue Hi! For about a week I can't share any songs on Instagram. When I click on "Share" there's an option labeled "Instagram" and when I click on it, It on...

Visitor

  Plan Premium Country Hungary Device Honor 9X Operating System Android 10 (EMUI 10.0.0)   My Question or Issue   Hi! For about a week I can't share any songs on Instagram...

Emilia_8

Community Legend

1021 Views

1 replies

1 likes

Other
  • 1021 Views
  • 1 replies
  • 1 likes

Superuser Contribution Subscribed Playlists can't be made public

Operating SystemWindows 10 My Question or IssueI just saw that I am apparently not able to make playlists that I subscribed to be public so they appear on my profile. I see no option for it when I right-click a playlist, but I am 100% sure this used ...

Casual Listener

Operating System Windows 10   My Question or Issue I just saw that I am apparently not able to make playlists that I subscribed to be public so they appear on my profile. I see no option for...

Eni

Moderator

783 Views

1 replies

0 likes

Other
  • 783 Views
  • 1 replies
  • 0 likes

Sharing to Instagram Pulls up Camera

PlanPremiumCountryPHDeviceHuawei Nova 5TOperating SystemAndroid 10 My Question or IssueSharing song/album pulls up the story viewfinder camera. Reinstalled twice. All other tickets in the community forum just says the issue is fixed with no steps to ...

Newbie

  Plan Premium Country PH Device Huawei Nova 5T Operating System Android 10   My Question or Issue Sharing song/album pulls up the story viewfinder camera. Reinstalled twice. All...

Emilia_8

Community Legend

567 Views

1 replies

0 likes

Music
  • 567 Views
  • 1 replies
  • 0 likes

My playlist has suddenly stopped gaining followers?

Sorry if this seems a weird thing to complain about, but over the past couple of years my playlist has been slowly but steadily gaining followers. I've been updating this playlist every week and I've been averaging around 2-3 new followers a day. How...

Composer

Sorry if this seems a weird thing to complain about, but over the past couple of years my playlist has been slowly but steadily gaining followers. I've been updating this playlist every week and I've...

DF86

Visitor

989 Views

1 replies

1 likes

Other
  • 989 Views
  • 1 replies
  • 1 likes

[Android][Playlists] Alexa question about streaming

I am streaming Spotify through Alexa. I notice when I play spotify on the phone the settings for volume (e.g. volume leveling) all work, but when I stream to Alexa they are greyed out and not available. This makes me wonder which app is doing the str...

Casual Listener

I am streaming Spotify through Alexa. I notice when I play spotify on the phone the settings for volume (e.g. volume leveling) all work, but when I stream to Alexa they are greyed out and not availab...

EthanS1

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

NPR News via FireTV freezes at end of track

This has been happening for months, when playing back daily drive or daily podcasts the npr tracks always freeze at the end and will not continue without user intervention. Please fix this it's annoying! I've reinstalled the app on all devices and it...

Visitor

This has been happening for months, when playing back daily drive or daily podcasts the npr tracks always freeze at the end and will not continue without user intervention. Please fix this it's annoy...

EthanS1

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution [LG TV WebOS 5.2.1-2521] Can't play any song and the app goes crazy

PlanPremiumCountryHungaryDeviceLG TV 50NANO793NEOperating SystemWebOS 5.2.1-2521 My Question or IssueHello! I'm having an issue with the Spotify app on my new LG TV. The problem is that it doesn't play music at all. The counter doesn't start, the but...

Casual Listener

Plan Premium Country Hungary Device LG TV 50NANO793NE Operating System WebOS 5.2.1-2521   My Question or Issue Hello! I'm having an issue with the Spotify app on my new LG TV. The prob...

Eni

Moderator

1328 Views

5 replies

0 likes

TV
  • 1328 Views
  • 5 replies
  • 0 likes

Max volume is too low

Max volume on spotify application is too low, especially when comparing with youtube music which is too loud. I'm using Spotify application on Android Mi10T Any solutions?

Visitor

Max volume on spotify application is too low, especially when comparing with youtube music which is too loud.   I'm using Spotify application on Android Mi10T   Any solutions?

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

[iOS] My car doesn't think that Spotify is a regular media player after recent update

After the update on 28.3.21, my car doesn't recognize spotify as a media player, so all my steering wheel and dash board controls do not work. I've tried resetting the stereo, unpairing the phone, deleting the app off my phone and nothing seems to wo...

Newbie

After the update on 28.3.21, my car doesn't recognize spotify as a media player, so all my steering wheel and dash board controls do not work. I've tried resetting the stereo, unpairing the phone, de...

292 Views

0 replies

0 likes

iOS
  • 292 Views
  • 0 replies
  • 0 likes

can i rip songs to a usb stick from spotify?

I have an old stereo in my car which only plays songs ripped onto a usb, doesnt stream, can i rip songs from spotify and put onto a usb stick?

Visitor

I have an old stereo in my car which only plays songs ripped onto a usb, doesnt stream, can i rip songs from spotify and put onto a usb stick?

Hubo

Community Legend

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Does spotify notify artists of playlist placement before or after the release goes live?

Can someone who's been playlisted please answer? I have song I pitched less than a week ago that I'd like to delete and reupload with changes. I just don't want to lose my placement on the off-chance I've been put on a playlist but wasn't notified ye...

Visitor

Can someone who's been playlisted please answer? I have song I pitched less than a week ago that I'd like to delete and reupload with changes. I just don't want to lose my placement on the off-chance...

AlejaR

Moderator

17126 Views

5 replies

0 likes

Music
Other
  • 17126 Views
  • 5 replies
  • 0 likes

Solved!! I don't have an access to settings on Webplayer or an app.

PlanPremiumCountryPolandDeviceGalaxy Book 10.6Operating SystemWindows 10 My Question or IssueI don't have the settings icon or option velow my profile picture on Webplayer nor app (I checked different computers and it doesn't work either), however it...

Casual Listener

Plan Premium Country Poland Device Galaxy Book 10.6 Operating System Windows 10   My Question or Issue I don't have the settings icon or option velow my profile picture on Webplayer n...

Billy-J

Spotify Star

2539 Views

3 replies

0 likes

Samsung
  • 2539 Views
  • 3 replies
  • 0 likes