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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Petra17
  • Casual Listener
  • 9157 Views
  • 66 replies
  • 9 likes
  • Other
  • 9157 Views
  • 66 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19839 Views
  • 9 replies
  • 2 likes
  • Other
  • 19839 Views
  • 9 replies
  • 2 likes

Spotify connect device list is incomplete on a new Windows 10 desktop PC

Spotify shows some, but not all, available 'Spotify connect' devices on a new PC on which we just installed Spotify. On all other Android phones and desktop PCs in our house, Spotify correctly lists all of our available devices. Any suggestions?

  • Newbie
  • Spotify shows some, but not all, available 'Spotify connect' devices on a new PC on which we just installed Spotify. On all other Android phones and desktop PCs in our house, Spotify correctly lists ...
  • 636 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 636 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web player not working Firefox

PlanPremiumCountry: Slovakia Device web browser Firefox 85.0.1 (32-bit) Not working. It shows window with signs:"Ops, something's wrong, try to load again"and button: "refresh page".Windows aplication not working for me a long time ago. No one know w...

  • Casual Listener
  •   Plan Premium Country: Slovakia   Device web browser Firefox 85.0.1 (32-bit)   Not working. It shows window with signs: "Ops, something's wrong, try to load again" a...
  • Novy
  • Moderator
  • 335 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 335 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why is this spotify community site so impossible to navigate?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueLike it's actually ridiculous??? I had to find the ask a question page from FREAKING GOOGLE S...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Like it...
  • CarlosE
  • Moderator
  • 347 Views
  • 1 replies
  • 0 likes
  • Other
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not work on my Roku TV

Hi everyone! So I’ve been using Spotify on my Roku TV for awhile now but about a week ago every time I click on the app to go into it, it shows the main screen and then closes out of the app. Is anyone else having this issue? Please help!

  • Casual Listener
  • Hi everyone!    So I’ve been using Spotify on my Roku TV for awhile now but about a week ago every time I click on the app to go into it, it shows the main screen and then closes out of t...
  • jp8185
  • Visitor
  • 13397 Views
  • 4 replies
  • 2 likes
  • 13397 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify Famly Share Connection Issue (LG C9 with multiple Devices)

Hello,my LG C9 does connect to one Family Account with full functionality. But not with mine. I can connect but not start playing songs, only songs that are in a playlist work. So i redownloaded Apps from the TV multipple times, from my Samsung S9, I...

  • Newbie
  • Hello, my LG C9 does connect to one Family Account with full functionality. But not with mine. I can connect but not start playing songs, only songs that are in a playlist work. So i redownloaded Ap...
  • Novy
  • Moderator
  • 403 Views
  • 1 replies
  • 0 likes
  • TV
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Behind the Lyrics not working

PlanFreeCountryUSADeviceLG G6Operating SystemAndroid Version 7.0 My Question or IssueHi, I love the Behind the Lyrics feature. Its always amazing to see the backstory of thr song. But my issue, is that some songs dont show "Behind the Lyrics" even wh...

  • Regular
  • Plan Free Country USA Device LG G6 Operating System Android Version 7.0   My Question or Issue Hi,  I love the Behind the Lyrics feature. Its always amazing to see the backstory ...
  • Novy
  • Moderator
  • 1603 Views
  • 22 replies
  • 0 likes
  • Other
  • 1603 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Something went wrong - Try reloading the page (Firefox 85)

PlanFreeCountryUSADeviceLenovo ThinkPad T430Operating SystemWindows 10BrowserFirefox 85.0 My Question or IssueHi! I've been having a seemingly rather unique issue - as in, there are plenty of solutions online but not one has worked for me. I recently...

  • Casual Listener
  • Plan Free Country USA Device Lenovo ThinkPad T430 Operating System Windows 10 Browser Firefox 85.0   My Question or Issue Hi! I've been having a seemingly rather unique issue - as in...
  • Alex
  • Spotify Legend
  • 3241 Views
  • 3 replies
  • 0 likes
  • 3241 Views
  • 3 replies
  • 0 likes

Popup won't let me use web player

PlanFreeCountrySouth KoreaDeviceMacbook Pro early to mid 2010s My Question or IssueI haven't been able to use Spotify's web player due to a popup prompting me to get Spotify premium- the only buttons that can be interacted with are "Subscribe" or "Lo...

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  • Visitor
  • Plan Free Country South Korea Device Macbook Pro early to mid 2010s   My Question or Issue I haven't been able to use Spotify's web player due to a popup prompting me to get Spotify prem...
  • Billy-J
  • Spotify Star
  • 819 Views
  • 1 replies
  • 0 likes
  • Other
  • 819 Views
  • 1 replies
  • 0 likes

Changing Artist's profile picture

I want to suggest that changes an artist's profile picture. Profile picture of the artist that I like was uploaded as another artist's picture. So I hope that the correct profile picture of artist is uploaded on Spotify.Where should I suggest this pr...

  • Visitor
  • I want to suggest that changes an artist's profile picture. Profile picture of the artist that I like was uploaded as another artist's picture. So I hope that the correct profile picture of arti...
  • Billy-J
  • Spotify Star
  • 1380 Views
  • 1 replies
  • 0 likes
  • 1380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troubles with invite spotify premium duo

Okay so, me and my girlfriend have moved in together and we've succesfully changed our subscriptions to premium duo. but when my girlfriend tries to fill in the adress it goes to an error page. and for the record, yes we did check our country, and tr...

  • Visitor
  • Okay so, me and my girlfriend have moved in together and we've succesfully changed our subscriptions to premium duo. but when my girlfriend tries to fill in the adress it goes to an error page. and f...
  • CarlosE
  • Moderator
  • 661 Views
  • 3 replies
  • 0 likes
  • 661 Views
  • 3 replies
  • 0 likes

Superuser Contribution [PS4][Other] Bugs in Apps

Two bugs I've found recently. PS4: The music controls randomly disappear from the quick menu since the last update.Android car head unit (PX6): The layout has been altered to match my Android phone app but the links in the left pane are missing (libr...

  • Regular
  • Two bugs I've found recently.   PS4: The music controls randomly disappear from the quick menu since the last update. Android car head unit (PX6): The layout has been altered to match my And...
  • cobraBLACK
  • Regular
  • 1199 Views
  • 6 replies
  • 0 likes
  • Other
  • 1199 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle is stuck on Web Player

After I played one of my playlists on mobile (iOS), I found out that it wouldn't let me toggle off shuffle on Web Player. I tried to restart my phone and it still wouldn't work.

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  • Music Fan
  • After I played one of my playlists on mobile (iOS), I found out that it wouldn't let me toggle off shuffle on Web Player. I tried to restart my phone and it still wouldn't work.  
  • Alex
  • Spotify Legend
  • 2223 Views
  • 1 replies
  • 0 likes
  • 2223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Offline Sync Not Working

PlanPremiumCountryUSDeviceiPhone 6s/Dell LaptopOperating SystemiOS 14/Windows 10 My Question or Issuemp3 files on my desktop spotify isn't sync-ing to my iPhone. What I have tried:-followed every step on offline sync instruction-restarted Spotify-mad...

  • Visitor
  • Plan Premium Country US Device iPhone 6s/Dell Laptop Operating System iOS 14/Windows 10   My Question or Issue mp3 files on my desktop spotify isn't sync-ing to my iPhone.   Wha...
  • Alex
  • Spotify Legend
  • 698 Views
  • 1 replies
  • 0 likes
  • music
  • 698 Views
  • 1 replies
  • 0 likes

Superuser Contribution O Spotify apaga minhas minhas offlines e refaz denovo

O Spotify sempre apaga minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou o usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas, apaga toda vez que entro, já fiz a desinstalação limpa, j...

  • Visitor
  • O Spotify sempre apaga minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou o usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas, apaga ...
  • Ivan
  • Spotify Legend
  • 1359 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 1359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly stops playing when connected to speaker

Hi I've been a heavy premium Spotify user since more than 4 years now. Since about 2 months now, I'm having an issue where Spotify randomly pauses when running on my two MacBooks (not at the same time) and connected to my bluetooth speaker. I've trie...

  • Visitor
  • Hi   I've been a heavy premium Spotify user since more than 4 years now. Since about 2 months now, I'm having an issue where Spotify randomly pauses when running on my two MacBooks (not at the...
  • Ivan
  • Spotify Legend
  • 1798 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 1798 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting Spotify to play a mix of artists through Google Home

I recently installed Spotify to use as my music source through Google Home. Before I was using YT as my music source. With YT, when I would say "play (artist) radio mix", it would play that artist and other artist of that genre and likeness. With Spo...

  • Visitor
  • I recently installed Spotify to use as my music source through Google Home. Before I was using YT as my music source. With YT, when I would say "play (artist) radio mix", it would play that artist an...
  • Novy
  • Moderator
  • 325 Views
  • 1 replies
  • 0 likes
  • music
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search results are incorrect

All devices and operating systems My Question or IssueI'm looking for the artist "N1L", instead I get some random artists I clearly didn't ask for. Is there a way to turn of spellcheck in the search result instead of trying to guess what I'm actually...

  • Regular
  • All devices and operating systems   My Question or Issue I'm looking for the artist "N1L", instead I get some random artists I clearly didn't ask for. Is there a way to turn of spellcheck in ...
  • Novy
  • Moderator
  • 381 Views
  • 1 replies
  • 0 likes
  • Other
  • 381 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to browse particle detector 2019 playlists?

PlanDuo PremiumCountryFranceDeviceSamsung Zenbook UX30Operating SystemWindows 10 My Question or IssueI want to browse particle detector 2019 public playlists.But when I click SEE ALL in web player, I only get 200 of them (2206 expected).I can't see a...

  • Casual Listener
  • Plan Duo Premium Country France Device Samsung Zenbook UX30 Operating System Windows 10   My Question or Issue I want to browse particle detector 2019 public playlists. But when I c...
  • Mihail
  • Spotify Legend
  • 1325 Views
  • 4 replies
  • 0 likes
  • music
  • 1325 Views
  • 4 replies
  • 0 likes

Superuser Contribution Web player only plays song for 9 seconds

PlanFreeCountryUSA DeviceLenovo ThinkPad T460Operating SystemWindows 10 version 1709 My Question or IssueHello. I'm dealing with a frustrating issue using the web player in Chrome. When I play a song, it will play the first 9 seconds, then switch to ...

  • Casual Listener
  • Plan Free Country USA  Device Lenovo ThinkPad T460 Operating System Windows 10 version 1709   My Question or Issue Hello. I'm dealing with a frustrating issue using the web player...
  • AkiraVen
  • Newbie
  • 6808 Views
  • 14 replies
  • 2 likes
  • Other
  • 6808 Views
  • 14 replies
  • 2 likes

[Wearables][Samsung Tizen][Playlists] Small limit on the number of playlists

The Spotify app for the Samsung Galaxy Watch3 has a very small limit on the number of playlists allowed on the device, even though I'm using a premium Spotify account in standalone mode. The watch has more than enough storage, yet only playlists star...

  • Regular
  • The Spotify app for the Samsung Galaxy Watch3 has a very small limit on the number of playlists allowed on the device, even though I'm using a premium Spotify account in standalone mode. The watch ha...
  • 214 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 214 Views
  • 0 replies
  • 0 likes