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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61411 Views

7 replies

4 likes

  • 61411 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38555 Views

215 replies

19 likes

Other
  • 38555 Views
  • 215 replies
  • 19 likes

Create account error

I've been trying to create an account for my Kindle, but every time I click the create button I get a message that says Something went wrong. Try again later. Does anyone know how to get past this?

Visitor

I've been trying to create an account for my Kindle, but every time I click the create button I get a message that says Something went wrong. Try again later. Does anyone know how to get past this?

Billy-J

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics do not show up when im logged in with my account.

PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 13 My Question or Issuethe lyrics does not show up on my phone. when i change accounts ( to a free one ), it works perfectly. on my computer the lyrics appear.i already tried to uninstall, to...

Casual Listener

Plan Premium Country Brazil Device iPhone 11 Operating System iOS 13   My Question or Issue the lyrics does not show up on my phone. when i change accounts ( to a free one ), it works ...

Mihail

Spotify Legend

952 Views

2 replies

0 likes

Account
Premium
  • 952 Views
  • 2 replies
  • 0 likes

Remove the installer forever, please!

Spotify installer needs to go away forever. I have not a ton of memory but spotify keeps uninstalling itself with the installler and then trying to re-install and complaining about not having enough memory. It HAD enough memory before! Really bad des...

Casual Listener

Spotify installer needs to go away forever. I have not a ton of memory but spotify keeps uninstalling itself with the installler and then trying to re-install and complaining about not having enough ...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Spotify connect device list is incomplete on a new Windows 10 desktop PC

Spotify shows some, but not all, available 'Spotify connect' devices on a new PC on which we just installed Spotify. On all other Android phones and desktop PCs in our house, Spotify correctly lists all of our available devices. Any suggestions?

Newbie

Spotify shows some, but not all, available 'Spotify connect' devices on a new PC on which we just installed Spotify. On all other Android phones and desktop PCs in our house, Spotify correctly lists ...

718 Views

0 replies

0 likes

Social & Random
  • 718 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify will not connect to my stereo on CarPlay, and it connects with other people’s phones

So through CarPlay, Spotify is the only thing that doesn’t connect to my sound system. But it works with other iPhones PlanPremiumDeviceiPhone 10Operating SystemLastest iOS My Question or Issue

Casual Listener

So through CarPlay, Spotify is the only thing that doesn’t connect to my sound system. But it works with other iPhones  Plan Premium Device iPhone 10 Operating System Lastest iOS  &n...

Alex

Spotify Legend

566 Views

3 replies

0 likes

Music
Other
  • 566 Views
  • 3 replies
  • 0 likes

Superuser Contribution [All Platforms] We, your premium members, are sick of ads being interjected into podcasts

Spotify moderators keep closing ideas with "answers" that don't answer anything and just sweep concerns under the rug. Podcasts are having ads interjected into them (not just being read by the podcaster) and we're all tired of it. We voiced out opini...

Music Fan

Spotify moderators keep closing ideas with "answers" that don't answer anything and just sweep concerns under the rug. Podcasts are having ads interjected into them (not just being read by the podcas...

Puckertoe

Casual Listener

1287 Views

5 replies

2 likes

All Platforms
  • 1287 Views
  • 5 replies
  • 2 likes

Superuser Contribution [FireStick Roku,][Podcasts] Video Podcast Support - Community Thread

Here's an idea - for all of those who are unable to watch podcast videos on their devices. Given the JRE deal, it has become incredibly burdensome to watch the podcast since Fire Sticks, Rokus, etc don't have a Spotify app that supports it yet. The o...

Visitor

Here's an idea - for all of those who are unable to watch podcast videos on their devices.   Given the JRE deal, it has become incredibly burdensome to watch the podcast since Fire Sticks, Rok...

Elena

Moderator

919 Views

3 replies

1 likes

Firestick
Podcasts
roku
  • 919 Views
  • 3 replies
  • 1 likes

Superuser Contribution Web player not working Firefox

PlanPremiumCountry: Slovakia Device web browser Firefox 85.0.1 (32-bit) Not working. It shows window with signs:"Ops, something's wrong, try to load again"and button: "refresh page".Windows aplication not working for me a long time ago. No one know w...

Casual Listener

  Plan Premium Country: Slovakia   Device web browser Firefox 85.0.1 (32-bit)   Not working. It shows window with signs: "Ops, something's wrong, try to load again" a...

Novy

Moderator

463 Views

1 replies

1 likes

Music
Other
  • 463 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Block complete Internet, but allow spotify – what addresses are to be allowed?

Plan - PremiumCountry - GermanyDevice - multipleOperating System - Android + Windows 10 My Question or Issue:Dear community,Due to endless hours with social media etc. during home schooling, for my kids I blocked the internet and only allowed certain...

Newbie

Plan - Premium Country - Germany Device - multiple Operating System - Android + Windows 10   My Question or Issue: Dear community, Due to endless hours with social media etc. during h...

Novy

Moderator

4968 Views

1 replies

0 likes

Other
  • 4968 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is this spotify community site so impossible to navigate?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueLike it's actually ridiculous??? I had to find the ask a question page from FREAKING GOOGLE S...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Like it...

CarlosE

Spotify Legend

461 Views

1 replies

0 likes

Other
  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Famly Share Connection Issue (LG C9 with multiple Devices)

Hello,my LG C9 does connect to one Family Account with full functionality. But not with mine. I can connect but not start playing songs, only songs that are in a playlist work. So i redownloaded Apps from the TV multipple times, from my Samsung S9, I...

Newbie

Hello, my LG C9 does connect to one Family Account with full functionality. But not with mine. I can connect but not start playing songs, only songs that are in a playlist work. So i redownloaded Ap...

Novy

Moderator

537 Views

1 replies

0 likes

TV
  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution alexa says here is spotify, then nothing

PlanFree/PremiumCountryuk Devicesamsung sound bar Q950TOperating Systemsoftwareversie 74pluginversie2.2.81 My Question or Issue when asked t play spotify - alexa says here is spotify, then nothingwhen asked to play daily mix - daily mix 2 from spotif...

Casual Listener

Plan Free/Premium Country uk   Device samsung sound bar Q950T Operating System softwareversie 74 pluginversie 2.2.81   My Question or Issue   when asked t play  spot...

MarcinM4

Casual Listener

16884 Views

32 replies

2 likes

Samsung
  • 16884 Views
  • 32 replies
  • 2 likes

Superuser Contribution [All Platforms][Other] Storing offline listens for more accurate rewind data.

I really like knowing data about my music especially knowing how much music I listen but because I don't have 4G I mostly listen offline which ends up with rewind showing me I have 40 000 minutes when I virtually listen to music every waking minute. ...

Newbie

I really like knowing data about my music especially knowing how much music I listen but because I don't have 4G I mostly listen offline which ends up with rewind showing me I have 40 000 minutes whe...

Elena

Moderator

566 Views

1 replies

0 likes

All Platforms
Other
  • 566 Views
  • 1 replies
  • 0 likes

Ways to present an idea

My Question or Issue Dear all,What are the possibilities (besides the community-platform) to present an idea to Spotify? I ask because in my opinion, my idea is not just a small improvement, but a way to diversify significantly to other streaming pla...

Casual Listener

My Question or Issue   Dear all, What are the possibilities (besides the community-platform) to present an idea to Spotify? I ask because in my opinion, my idea is not just a small improvemen...

Billy-J

Spotify Star

645 Views

3 replies

0 likes

Other
  • 645 Views
  • 3 replies
  • 0 likes

Popup won't let me use web player

PlanFreeCountrySouth KoreaDeviceMacbook Pro early to mid 2010s My Question or IssueI haven't been able to use Spotify's web player due to a popup prompting me to get Spotify premium- the only buttons that can be interacted with are "Subscribe" or "Lo...

Visitor

Plan Free Country South Korea Device Macbook Pro early to mid 2010s   My Question or Issue I haven't been able to use Spotify's web player due to a popup prompting me to get Spotify prem...

Billy-J

Spotify Star

963 Views

1 replies

0 likes

Other
  • 963 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Connect] Everyone being able to control group sessions not just the host

I was testing the group sessions with my friend and it seems to be that only that the host is able to really "control" the session. My friend would play a song and it just wouldn't play on my end as the host. This will hopefully be a feature when gro...

Visitor

I was testing the group sessions with my friend and it seems to be that only that the host is able to really "control" the session. My friend would play a song and it just wouldn't play on my end as ...

Mihail

Spotify Legend

574 Views

1 replies

1 likes

All Platforms
Connect
  • 574 Views
  • 1 replies
  • 1 likes

[Developer] Artists with same name

Please do not mix up bands with same name. I don't know who the above artist/band is but he is not the Dutch symphonic metal band called delain

Newbie

Please do not mix up bands with same name.  I don't know who the above artist/band is but he is not the Dutch symphonic metal band called delain

Emilia_8

Community Legend

465 Views

1 replies

2 likes

Developer
  • 465 Views
  • 1 replies
  • 2 likes

[Wearables][Samsung Tizen][Playlists] Small limit on the number of playlists

The Spotify app for the Samsung Galaxy Watch3 has a very small limit on the number of playlists allowed on the device, even though I'm using a premium Spotify account in standalone mode. The watch has more than enough storage, yet only playlists star...

Regular

The Spotify app for the Samsung Galaxy Watch3 has a very small limit on the number of playlists allowed on the device, even though I'm using a premium Spotify account in standalone mode. The watch ha...

300 Views

0 replies

0 likes

Playlists
  • 300 Views
  • 0 replies
  • 0 likes

Superuser Contribution O Spotify apaga minhas minhas offlines e refaz denovo

O Spotify sempre apaga minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou o usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas, apaga toda vez que entro, já fiz a desinstalação limpa, j...

Visitor

O Spotify sempre apaga minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou o usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas, apaga ...

Ivan

Spotify Legend

1558 Views

1 replies

0 likes

Social & Random
  • 1558 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Something went wrong - Try reloading the page (Firefox 85)

PlanFreeCountryUSADeviceLenovo ThinkPad T430Operating SystemWindows 10BrowserFirefox 85.0 My Question or IssueHi! I've been having a seemingly rather unique issue - as in, there are plenty of solutions online but not one has worked for me. I recently...

Casual Listener

Plan Free Country USA Device Lenovo ThinkPad T430 Operating System Windows 10 Browser Firefox 85.0   My Question or Issue Hi! I've been having a seemingly rather unique issue - as in...

Alex

Spotify Legend

3558 Views

3 replies

0 likes

  • 3558 Views
  • 3 replies
  • 0 likes