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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1628 Views
  • 16 replies
  • 6 likes
  • Other
  • 1628 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17600 Views
  • 8 replies
  • 1 likes
  • Other
  • 17600 Views
  • 8 replies
  • 1 likes

Solved!! Playing Spotify radio on Sonos songs intermittently songs play a few second and then goes to a new s

Spotify premiumusa, NYiPhone Xs Maxios 13.5.1 I use Spotify at home. Sonos speakers throughout all playback from Spotify radio. Problem is a song will start and within a few seconds a new song will take over to its completion. This is really annoying...

  • Casual Listener
  • Spotify premium usa, NY iPhone Xs Max ios 13.5.1   I use Spotify at home. Sonos speakers throughout all playback from Spotify radio. Problem is a song will start and within a few seconds a ...
  • Jackg104
  • Casual Listener
  • 2868 Views
  • 6 replies
  • 0 likes
  • Other
  • 2868 Views
  • 6 replies
  • 0 likes

Solved!! Mini-Player Not Showing in Wordpress

I share playlist links in my blog posts and they show up as mini players, while I'm editing and after the post is published. When I copied and pasted a playlist link today though, it only shows as the link and not the mini player. I have updated the ...

  • Casual Listener
  • I share playlist links in my blog posts and they show up as mini players, while I'm editing and after the post is published. When I copied and pasted a playlist link today though, it only shows as th...
  • waterfireprov
  • Newbie
  • 2172 Views
  • 5 replies
  • 2 likes
  • music
  • 2172 Views
  • 5 replies
  • 2 likes

Superuser Contribution Group Listening NOT controlling

Yesterday I went into the garage for a jam with my housemate thinking we could both listen to the same thing at the same time using Group Session, but we couldn’t. What I would like to see is an actual group listening feature, like a silent disco/rad...

  • Newbie
  • Yesterday I went into the garage for a jam with my housemate thinking we could both listen to the same thing at the same time using Group Session, but we couldn’t. What I would like to see is an actu...
  • Xenia
  • Moderator
  • 1087 Views
  • 1 replies
  • 0 likes
  • 1087 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cant find a song anymore

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan PremiumCountryUSADeviceMoto e5 SupraOperating SystemAndroid My Question or IssueI wanted to play a remix of the song Play Date ...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Moto e5 Supra Operating System Android...
  • Mario
  • Spotify Legend
  • 841 Views
  • 1 replies
  • 0 likes
  • music
  • 841 Views
  • 1 replies
  • 0 likes

Playlist sort order not updated on Bose SoundTouch

PlanPremiumCountryAustraliaDeviceBose SoundTouch 300Operating SystemSpotify Connect My Question or IssueWhen playing a playlist on any of my Bose SoundTouch systems (I have multiple), the playlist ALWAYS plays songs as if the playlist were sorted by ...

  • Visitor
  • Plan Premium Country Australia Device Bose SoundTouch 300 Operating System Spotify Connect   My Question or Issue When playing a playlist on any of my Bose SoundTouch systems (I have m...
  • 513 Views
  • 0 replies
  • 1 likes
  • Other
  • 513 Views
  • 0 replies
  • 1 likes

Specific Podcast not playing (web and desktop players)

PlanFreeCountryBrazil Operating SystemWindows 7 / Web Player on Google Chrome My Question or Issue:I've been having this issue where there's a specific podcast that won't play, it's been almost a month now. The podcast in quention is called "Café da ...

  • Casual Listener
  • Plan Free Country Brazil   Operating System Windows 7 / Web Player on Google Chrome   My Question or Issue: I've been having this issue where there's a specific podcast that won't ...
  • sharpieh
  • Casual Listener
  • 463 Views
  • 2 replies
  • 0 likes
  • Other
  • 463 Views
  • 2 replies
  • 0 likes

Superuser Contribution Issues on SAMSUNGTV

Suddenly, spotify app doesnt work on my Samsung TV. Just shows a white screen when you open it. Thanks

  • Casual Listener
  • Suddenly, spotify app doesnt work on my Samsung TV. Just shows a white screen when you open it. Thanks  
  • damuro
  • Casual Listener
  • 852 Views
  • 3 replies
  • 1 likes
  • Samsung
  • 852 Views
  • 3 replies
  • 1 likes

Spotify Samsung TV UHD Lyric for karaoke

Do you know how to play spotify with lyrics on my tv? I just started to love the whole new lyrics interface just like in the iphone apps. If you guys know the solutions, can you give me the steps-by-steps details of how to do that? Thanks a bunch!

  • Visitor
  • Do you know how to play spotify with lyrics on my tv? I just started to love the whole new lyrics interface just like in the iphone apps.   If you guys know the solutions, can you give me the ...
  • 570 Views
  • 0 replies
  • 1 likes
  • Samsung
    TV
  • 570 Views
  • 0 replies
  • 1 likes

Asking Alexa to play Spotify Discover Weekly playlist not working (sort of)

I recently got a new Echo Studio (previously had an Echo Dot last year). With the Echo Dot I used to be able to say "Alexa, play my Discover Weekly playlist on Spotify" and it would work every time. Now when I say that to the Echo Studio, it plays a ...

  • Casual Listener
  • I recently got a new Echo Studio (previously had an Echo Dot last year).   With the Echo Dot I used to be able to say "Alexa, play my Discover Weekly playlist on Spotify" and it would work eve...
  • mitchellpage
  • Casual Listener
  • 1316 Views
  • 2 replies
  • 0 likes
  • Other
  • 1316 Views
  • 2 replies
  • 0 likes

Samsung Multiroom - Spotify Connect Autoplay not working

PlanPremiumCountrySwedenDeviceiPhone 8, Macbook Pro late 2016, Samsung R1 Lite, Samsung Soundbar K650Operating SystemiOS 13.5.1, MacOS 10.14.6 My Question or IssueCan't get Autoplay to work when using Spotify Connect with my Samsung Multiroom devices...

  • Visitor
  • Plan Premium Country Sweden Device iPhone 8, Macbook Pro late 2016, Samsung R1 Lite, Samsung Soundbar K650 Operating System iOS 13.5.1, MacOS 10.14.6   My Question or Issue Can't get A...
  • 634 Views
  • 0 replies
  • 0 likes
  • Connect
    Samsung
  • 634 Views
  • 0 replies
  • 0 likes

[All Platforms][Spotify for Artists] Most Popular

Hi There, so on Spotify when I enter artist's profile, I can see Five of his most popular songs, and next to them there are numbers which I think are saying how many times the song has been played. So my question is, can I see those statistics (these...

  • Visitor
  • Hi There, so on Spotify when I enter artist's profile, I can see Five of his most popular songs, and next to them there are numbers which I think are saying how many times the song has been played. S...
  • 494 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Spotify for Artists
  • 494 Views
  • 0 replies
  • 0 likes

Solved!! Volume dropout

PlanPremiumCountryUS DeviceSamsung S8, Denon AVR, Windows 10Operating SystemAndroid, Windows 10 My Question or IssueBeen using Spotify for some time, without any issues. Yesterday, on several devices, the volume will softly drop for less than a secon...

  • Casual Listener
  • Plan Premium Country US   Device Samsung S8, Denon AVR, Windows 10 Operating System Android, Windows 10   My Question or Issue Been using Spotify for some time, without any issue...
  • markfd1958
  • Newbie
  • 1005 Views
  • 3 replies
  • 0 likes
  • Denon
  • 1005 Views
  • 3 replies
  • 0 likes

[Mobile][Other] fix ad deployment - they now (7/2020) regularly crash the mobile app

Beginning 7/2020, when an ad tried to play there is 2 to 3 seconds of silence then the mobile app cashes. 100% failure.

  • Regular
  • Beginning 7/2020, when an ad tried to play there is 2 to 3 seconds of silence then the mobile app cashes. 100% failure.  
  • 551 Views
  • 0 replies
  • 0 likes
  • Mobile
    Other
  • 551 Views
  • 0 replies
  • 0 likes

Superuser Contribution Device cant play any music

For some reason I cant play music with my audio technica ath-m50x headphones right away I need to change my default do device to something else first and start a song then I when the song is playing I have to change the device back to my headphones. ...

  • Casual Listener
  • For some reason I cant play music with my audio technica ath-m50x headphones right away I need to change my default do device to something else first and start a song then I when the song is playing ...
  • saetlan
  • Casual Listener
  • 1379 Views
  • 2 replies
  • 1 likes
  • Logitech
    music
  • 1379 Views
  • 2 replies
  • 1 likes

NO DOWNLOAD SWITCH or GREEN ARROW for downloading to Laptop folder

PLEASE HELP, IM GOING AROUND IN CIRCLES & IN DESPAIR, i'VE TRIED ALL OPTIONS ON WINDOWS 10, EDGE,CHROME AND FIREFOX AND HAVE ALL LATEST VERSIONS/UPDATES ! I CAN'T SEE THE GREEN DOWNLOAD ARROW OR SWITCH SO TO DOWNLOAD MY PLAYLIST ON TO MY LAPTOP. SUBS...

  • Casual Listener
  • PLEASE HELP, IM GOING AROUND IN CIRCLES & IN DESPAIR, i'VE TRIED ALL OPTIONS ON WINDOWS 10, EDGE,CHROME AND FIREFOX AND HAVE ALL LATEST VERSIONS/UPDATES !   I CAN'T SEE THE GREEN DOWNL...
  • Ros28
  • Casual Listener
  • 693 Views
  • 2 replies
  • 0 likes
  • Other
  • 693 Views
  • 2 replies
  • 0 likes

Enable secure playback in your browser

PlanFreeCountryCanadaDeviceWindows PC using Chrome browser (Windows and Chrome both fully updated)Operating SystemWindows 8.1 ProMy Question or IssueWhen I try to go to https://open.spotify.com/collection/playlists I get the error "Enable secure play...

  • Regular
  • Plan Free Country Canada Device Windows PC using Chrome browser (Windows and Chrome both fully updated) Operating System Windows 8.1 Pro My Question or Issue When I try to go to https:/...
  • MarkRowden
  • Casual Listener
  • 34220 Views
  • 22 replies
  • 8 likes
  • Other
  • 34220 Views
  • 22 replies
  • 8 likes

Solved!! Inconsistent scrobbling over the past few days

Spotify scrobbling has gotten really flakey over the past few days. It started with local files scrobbling about only half the time (like in and ), but as of today, even songs from Spotify's catalogue are failing to scrobble properly, with tracks oc...

  • Casual Listener
  • Spotify scrobbling has gotten really flakey over the past few days. It started with local files scrobbling about only half the time (like in <https://community.spotify.com/t5/Other-Partners-Web-Pl...
  • puxlit
  • Casual Listener
  • 1228 Views
  • 1 replies
  • 0 likes
  • Other
  • 1228 Views
  • 1 replies
  • 0 likes

Web player: Menu doesn't open on pointerdown/mousedown on "more" ellipsis button

PlanPremiumCountryUSDeviceChromebook (ASUS c434t)Operating SystemChrome OS 83.0.4103.119 My Question or Issue1. Open Spotify web player (open.spotify.com) and go to a playlist/track listing.2. On a track row, go to the right ("more" element) and clic...

  • Newbie
  • Plan Premium Country US Device Chromebook (ASUS c434t) Operating System Chrome OS 83.0.4103.119   My Question or Issue 1. Open Spotify web player (open.spotify.com) and go to a pl...
  • 415 Views
  • 0 replies
  • 0 likes
  • Other
  • 415 Views
  • 0 replies
  • 0 likes

Superuser Contribution GOOGLE HOME PLAYS THE WRONG SONG (Song Radio) AND SPOTIFY IS IGNORING THE PROBLEM

PlanPremiumCountry USADeviceGoogle Home MiniOperating SystemFirmware 145350Cast Firmware 1.37.145350 My Question or Issue Honestly Spotify... This issue has been going on for OVER A YEAR with no solution in sight from you guys. The problem is as foll...

  • Newbie
  • Plan Premium Country  USA Device Google Home Mini Operating System Firmware 145350 Cast Firmware 1.37.145350     My Question or Issue   Honestly Spotify... This issue...
  • MattSmille
  • Visitor
  • 9244 Views
  • 17 replies
  • 15 likes
  • 9244 Views
  • 17 replies
  • 15 likes

Google Home Playback Frustration

PlanPremiumCountry DeviceGoogle Home Mini and Google Nest Hub Max My Question or IssueHi all, I'm having a very frustrating time with my Google Home playing Spotify at the moment. Basically when I say OK Google Play Spotify it used to play the last p...

  • Music Fan
  • Plan Premium Country   Device Google Home Mini and Google Nest Hub Max     My Question or Issue Hi all, I'm having a very frustrating time with my Google Home playing Spotify ...
  • 752 Views
  • 0 replies
  • 1 likes
  • music
    Other
  • 752 Views
  • 0 replies
  • 1 likes