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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Kitsune_Inari
  • Newbie
  • 1506 Views
  • 14 replies
  • 5 likes
  • Other
  • 1506 Views
  • 14 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17558 Views
  • 8 replies
  • 1 likes
  • Other
  • 17558 Views
  • 8 replies
  • 1 likes

Simultaneous Access

PlanPremiumCountryBrazilDevice(Windows Phone 535 Dual Sim)Operating System(Windows 10 Mobile) My Question or IssueHi @everyone.So, it took me 2 hours to find this way of giving feedback:I can access Spotify on two devices at the same time.I believe t...

  • Visitor
  •   Plan Premium Country Brazil Device (Windows Phone 535 Dual Sim) Operating System (Windows 10 Mobile)   My Question or Issue Hi @everyone. So, it took me 2 hours to find this w...
  • Sebasty
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Bad software update again, No sound on FireTV and the app freezes

Bad software update again, No sound on FireTV and the app freezes I have a family premium plan. I been using spotify on my 4 Fire TV's with no problems for a couple of months. Last night I open the app on the Fire tv, it won't playback the song that ...

  • Casual Listener
  • Bad software update again, No sound on FireTV and the app freezes   I have a family premium plan.  I been using spotify on my 4 Fire TV's with no problems for a couple of months. &...
  • nobu_sg
  • Visitor
  • 1226 Views
  • 2 replies
  • 4 likes
  • 1226 Views
  • 2 replies
  • 4 likes

Song Title Typo

PlanPremium CountryCanada DeviceXbox One S, Samsung Galaxy A10e Operating SystemWindows, Android 9 My Question or IssueMy issue is that one of my favorite song titles was misspelled. The song is 'A Gothic Romance (Red Roses For The *****'s *****)'. H...

  • Visitor
  • Plan Premium   Country Canada   Device Xbox One S,  Samsung Galaxy A10e   Operating System Windows, Android 9   My Question or Issue My issue is that one of my ...
  • Emilia_8
  • Community Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • Other
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect Volume Controls not working on Hisense Roku TV

PlanPremium (Family)CountryCanada DeviceHisense Roku TV My Question or IssueIn our home we make sure to always purchase devices that are "Spotify Connect" capable as we find it much more convenient thatn bluetooth connections. We use 2 Denon Receiver...

  • Casual Listener
  • Plan Premium (Family) Country Canada   Device Hisense Roku TV   My Question or Issue In our home we make sure to always purchase devices that are "Spotify Connect" capable as we fi...
  • Raebot_UK
  • Visitor
  • 2369 Views
  • 8 replies
  • 3 likes
  • Connect
    Other
  • 2369 Views
  • 8 replies
  • 3 likes

Spotify queue updates don’t persist with Bose SoundTouch

PlanPremiumCountryAustraliaDeviceiPhone 11 Pro + Bose SoundTouch 300Operating SystemiOS 13.5.1 My Question or IssueWhen I’m using the Spotify app on my iPhone to control my Bose SoundTouch devices (I have several), any updates I make to the queue don...

  • Visitor
  • Plan Premium Country Australia Device iPhone 11 Pro + Bose SoundTouch 300 Operating System iOS 13.5.1   My Question or Issue When I’m using the Spotify app on my iPhone to control my B...
  • 361 Views
  • 0 replies
  • 0 likes
  • Other
  • 361 Views
  • 0 replies
  • 0 likes

Why isn't there a overrun protection for queskipping?

What subject says! There might of course be other posts about this but after so many years on the market: I can't understand why this has not been correct or tried to be til now.. I mean how often doesn't it happen that someone accidently click a son...

  • Newbie
  • What subject says!  There might of course be other posts about this but after so many years on the market:   I can't understand why this has not been correct or tried to be til now.. I...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Can't clear queue in web player, always getting "something went wrong" error

Free planUSA DeviceMacbook Pro mid 2014Operating SystemMacOS Catalina My Question or Issue: I can't clear the queue from the web player without getting the "something went wrong try reloading the page" error. I've tried reloading, signing out and in,...

  • Visitor
  • Free plan USA   Device Macbook Pro mid 2014 Operating System MacOS Catalina   My Question or Issue:   I can't clear the queue from the web player without getting the "somethi...
  • ralph-sm
  • Newbie
  • 411 Views
  • 1 replies
  • 0 likes
  • music
  • 411 Views
  • 1 replies
  • 0 likes

Visual bug at Spotify for Artists team list at menu

This is a visual bug I found at Spotify for Artsits. If you replace the current artist URI from the browser, then you can display the artist option as if you were in the team. Of course after navigating to the artist, you get redirected to another on...

  • Visitor
  • This is a visual bug I found at Spotify for Artsits. If you replace the current artist URI from the browser, then you can display the artist option as if you were in the team. Of course after navigat...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

When sharing a podcast playlist on Instagram Stories, no picture is shown

When I share a podcast playlist on Instagram stories, no picture is being shown, regardless if I've uploaded a picture to the playlist or not. It works with music playlists, so, it is a specific bug on podcast playlists only.

  • Visitor
  • When I share a podcast playlist on Instagram stories, no picture is being shown, regardless if I've uploaded a picture to the playlist or not. It works with music playlists, so, it is a specific bug ...
  • 316 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 316 Views
  • 0 replies
  • 0 likes

Still cannot create new playlist or add to existing

Ok so I have read through all the old posts about playlists not working but I cannot be the only one who still has zero playlist functionality. I have the most up to date iOS, I have the most to date app, I have done a clean install, I have logged ou...

  • Visitor
  • Ok so I have read through all the old posts about playlists not working but I cannot be the only one who still has zero playlist functionality.  I have the most up to date iOS, I have the most t...
  • 492 Views
  • 0 replies
  • 0 likes
  • Other
  • 492 Views
  • 0 replies
  • 0 likes

Superuser Contribution Alexa Skill India

PlanPremiumCountryIndiaIssue: Since spotify officially launched in India, please enable the skill to be used in India. It doesn't need much work as no translation would be required either.

  • Visitor
  • Plan Premium Country India Issue:  Since spotify officially launched in India, please enable the skill to be used in India.  It doesn't need much work as no translation would be requi...
  • chauhanjpr
  • Casual Listener
  • 10690 Views
  • 37 replies
  • 46 likes
  • Other
  • 10690 Views
  • 37 replies
  • 46 likes

Ads in native language in podcasts

PlanPremiumCountryGermanyDeviceOnePlus 7 Pro/PCOperating SystemAndroid/Windows 10 My Question or IssueSo, I started listening to the "Casefile" podcast today and noticed in the beginning and end are ads. These aren't "normal" ads, they are just like ...

  • Visitor
  • Plan Premium Country Germany Device OnePlus 7 Pro/PC Operating System Android/Windows 10   My Question or Issue So, I started listening to the "Casefile" podcast today and noticed in t...
  • Emilia_8
  • Community Legend
  • 799 Views
  • 1 replies
  • 1 likes
  • Other
  • 799 Views
  • 1 replies
  • 1 likes

Superuser Contribution Please return officially lyrics feature to all accounts and devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I hope you are well. No song lyrics appear on my iPhone, even very popular songs. I tried...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi. I h...
  • mariohatxe
  • Regular
  • 816 Views
  • 5 replies
  • 1 likes
  • Other
  • 816 Views
  • 5 replies
  • 1 likes

Volvo App shuffling albums and playlists when it shouldn't

Premium planCountry - Norway DeviceVolvo XC90 MY2019 / Volvo V90 MY2017Operating SystemLatest My Question or IssueAccording to Volvo there is a known problem, where the Spotify app suffles songs on albums and playlists even though shuffle function is...

  • Casual Listener
  • Premium plan Country - Norway   Device Volvo XC90 MY2019 / Volvo V90 MY2017 Operating System Latest   My Question or Issue According to Volvo there is a known problem, where the Sp...
  • akouris
  • Music Fan
  • 1180 Views
  • 3 replies
  • 1 likes
  • Other
  • 1180 Views
  • 3 replies
  • 1 likes

Family member cannot see alexa device

PlanPremiumCountryUKDevice(iPhone, Samsung S10)Operating System(iOS 10, Android 10) My Question or IssueIn our house we have a couple of Echos. My wife and I are in the same Alexa Household and have a Spotify Premium Family account. The problem is th...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone, Samsung S10) Operating System (iOS 10, Android 10)   My Question or Issue In our house we have a couple of Echos. My wife and I are in the same ...
  • beagle808
  • Casual Listener
  • 561 Views
  • 1 replies
  • 0 likes
  • Other
  • 561 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music pauses after a set amount of time when I'm listening offline

PlanPremiumDeviceSamsung Galaxy A40 and Huawei Y6 2017Operating SystemAndroid 10My Question or IssueWhen I'm listening to music offline on my phone, it sometimes pauses after a set amount of time. It doesn't crash, just pauses. I don't know how long ...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy A40 and Huawei Y6 2017 Operating System Android 10 My Question or Issue When I'm listening to music offline on my phone, it sometimes pauses after a set amou...
  • deJessias
  • Casual Listener
  • 994 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 994 Views
  • 2 replies
  • 0 likes

Solved!! Picture-in-picture music album. (Chrome)

PlanPremiumCountryIndonesiaDeviceASUSTeK COMPUTER INC.Operating SystemMicrosoft Windows 10 Home Single Language | Version 1909 My Question or IssueIs the Picture-in-picture music album feature on Web Player no longer available?

  • Casual Listener
  • Plan Premium Country Indonesia Device ASUSTeK COMPUTER INC. Operating System Microsoft Windows 10 Home Single Language | Version 1909   My Question or Issue Is the Picture-in-picture m...
  • AgusFadillhSa17
  • Casual Listener
  • 2352 Views
  • 1 replies
  • 0 likes
  • Other
  • 2352 Views
  • 1 replies
  • 0 likes

Public Playlist doesn't appear on a profile

Hello, I don't know if anyone can help me fix this. I work with a label that has a lot of Public Playlists. One of them doesn't appear on the profile and only can be found with this link: https://open.spotify.com/playlist/3HM1NaOoiWBhIZVkn6w4I9?si=Y5...

  • Visitor
  • Hello,   I don't know if anyone can help me fix this. I work with a label that has a lot of Public Playlists. One of them doesn't appear on the profile and only can be found with this link:&n...
  • 320 Views
  • 0 replies
  • 0 likes
  • Other
  • 320 Views
  • 0 replies
  • 0 likes