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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3730 Views
  • 28 replies
  • 6 likes
  • Other
  • 3730 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18260 Views
  • 8 replies
  • 2 likes
  • Other
  • 18260 Views
  • 8 replies
  • 2 likes

Superuser Contribution Music Quality (and Volume level)

PlanPremiumCountryDenmarkDeviceiPhone X and PCOperating SystemiOS 12.2 and Windows 10 Pro My Question or IssueI have a problem. I recently bought Spotify premium to be able to choose which songs I want to listen to and get better music quality. Now h...

  • Regular
  • Plan Premium Country Denmark Device iPhone X and PC Operating System iOS 12.2 and Windows 10 Pro   My Question or Issue I have a problem. I recently bought Spotify premium to be able t...
  • Ver
  • Spotify Legend
  • 3722 Views
  • 7 replies
  • 0 likes
  • music
    Other
  • 3722 Views
  • 7 replies
  • 0 likes

[iOS][Spotify for Artists] Artists Top 500 rankings won’t change

Every time the monthly stats for artists change, the Top 500 places don’t until a little while later. And sometimes it shows two spots when you go into their bio. Don’t know what to do. Tried every single way I can to fix it yet it never fixes manual...

  • Regular
  • Every time the monthly stats for artists change, the Top 500 places don’t until a little while later. And sometimes it shows two spots when you go into their bio. Don’t know what to do. Tried every s...
  • 404 Views
  • 0 replies
  • 0 likes
  • iOS
    Spotify for Artists
  • 404 Views
  • 0 replies
  • 0 likes

Google nest mini would not play spotify more than 10s. Other music apps and radio works fine.

Hi Can anyone give me some advice on this issue? I asked my Google nest mini to play some music on Spotify and after a series of ads, it would only play 10s music and it would stop. To make sure it was not to do with other problems, I have done the f...

  • Visitor
  • Hi   Can anyone give me some advice on this issue? I asked my Google nest mini to play some music on Spotify and after a series of ads, it would only play 10s music and it would stop.   ...
  • 493 Views
  • 0 replies
  • 2 likes
  • Connect
    Other
  • 493 Views
  • 0 replies
  • 2 likes

The search engine in spotify is not working

I have a weird problem with Spotify:When I try to search a song, the following message appears:"Oooops, something went wrong"Moreover, I can't save songs to "Liked Songs". Furthermore, I cannot create a new account because the following message appea...

  • Casual Listener
  • I have a weird problem with Spotify: When I try to search a song, the following message appears: "Oooops, something went wrong" Moreover, I can't save songs to "Liked Songs". Furthermore, I cannot...
  • Sebasty
  • Community Legend
  • 812 Views
  • 4 replies
  • 0 likes
  • account creating
    save songs
    search engine
  • 812 Views
  • 4 replies
  • 0 likes

horrible streaming

I just want to tell you guys that your service literally sucks. I play tunes all day long, and probably 2 full hours out of 10 total, every track that I play sounds similar to a voice cutting out on a cell phone call. and it happens every ''x'' secon...

  • Gig Goer
  • I just want to tell you guys that your service literally sucks.  I play tunes all day long, and probably 2 full hours out of 10 total, every track that I play sounds similar to a voice cutting o...
  • 934 Views
  • 0 replies
  • 0 likes
  • Desktop
    Mobile
    stream quality
    Streaming Issue
  • 934 Views
  • 0 replies
  • 0 likes

Superuser Contribution My payment was on 17.08 and they ask me to pay again, and it's not even 17.09

Plan Premium Country Romania Device (iPhone 11 Pro Max / Desktop Windows) Operating System (iOS 13.6.1 / Windows 10,etc.) My Question or Issue Hello there Spotify Community! I have an issue with the payment of my plan, I was charged on 17.08 for the ...

  • Visitor
  • Plan Premium Country Romania Device (iPhone 11 Pro Max / Desktop Windows) Operating System (iOS 13.6.1 / Windows 10,etc.)   My Question or Issue   Hello there Spotify ...
  • Xenia
  • Moderator
  • 512 Views
  • 1 replies
  • 0 likes
  • Connect
    Denon
    Other
    Sony
  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect maximum number of devices?

PlanPremiumCountryUSDeviceReproducible on all devices: iPhone 8, Galaxy A70, Pixel 3, Windows desktop, Web player My Question or IssueDoes Spotify Connect have a device limit? This may sound strange, but across two residences, I have around 60 Spotif...

  • Casual Listener
  • Plan Premium Country US Device Reproducible on all devices: iPhone 8, Galaxy A70, Pixel 3, Windows desktop, Web player   My Question or Issue Does Spotify Connect have a device limit?&nb...
  • philmehew
  • Casual Listener
  • 1950 Views
  • 3 replies
  • 2 likes
  • Connect
  • 1950 Views
  • 3 replies
  • 2 likes

[ARTIST PAGE] - Nothing shows at it should!

Hi, I've added all the information on my Spotify for Artist account and nothing is showing on my artist page. No header, no profile picture, no bio - nothing. On the spotify for artists site it says it's all good and should be visable - but isn't. It...

  • Visitor
  • Hi, I've added all the information on my Spotify for Artist account and nothing is showing on my artist page. No header, no profile picture, no bio - nothing.  On the spotify for artists site...
  • Billy-J
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • Other
  • 373 Views
  • 1 replies
  • 0 likes

Album

PlanPremiumCountryPhilippinesDevice Samsung A50Operating SystemAndroid 10 My Question or IssueI noticed that there are two (2) Fallen Album by Evanescence available that are created in different time (March 2003 and January 2003). I noticed that when...

  • Visitor
  • Plan Premium Country Philippines Device  Samsung A50 Operating System Android 10   My Question or Issue I noticed that there are two (2) Fallen Album by Evanescence available that...
  • 229 Views
  • 0 replies
  • 0 likes
  • Other
  • 229 Views
  • 0 replies
  • 0 likes

Superuser Contribution Discover Weekly playlist is different in Desktop player and android player

Hi, do you have somebody similar issue with discover weekly playlist when you have one version of playlist on desktop player and different version of playlist on android. I am using same premium account on both - desktop and android. I've tried to re...

  • Casual Listener
  • Hi, do you have somebody similar issue with discover weekly playlist when you have one version of playlist on desktop player and different version of playlist on android. I am using same premium acco...
  • nunonuno
  • Casual Listener
  • 941 Views
  • 2 replies
  • 0 likes
  • Other
  • 941 Views
  • 2 replies
  • 0 likes

Tesla invalid account

Dear, I can’t connect my Spotify family account to my Tesla model 3 v10.2 email and password are correct (I tried login in a browser) but when I do login he answers invalid account. I’ve tried to change Tesla language... no way. Can you please help m...

  • Visitor
  • Dear,   I can’t connect my Spotify family account to my Tesla model 3 v10.2   email and password are correct (I tried login in a browser) but when I do login he answers invalid acco...
  • carda1989
  • Newbie
  • 1950 Views
  • 1 replies
  • 0 likes
  • Other
  • 1950 Views
  • 1 replies
  • 0 likes

Superuser Contribution YOGA

I find it extremely interesting that under the Yoga category that Spotify created practically every single playlist cover is a photo of a white woman. Not only is white washing a big enough problem on its own, but to create an entire category that or...

  • Newbie
  • I find it extremely interesting that under the Yoga category that Spotify created practically every single playlist cover is a photo of a white woman. Not only is white washing a big enough problem o...
  • Elena
  • Moderator
  • 583 Views
  • 1 replies
  • 0 likes
  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Other] Stop running McAfee Heating and Air ads!

Greg McAfee is a documented racist and sexual harasser. Please remove his advertisements!

  • Casual Listener
  • Greg McAfee is a documented racist and sexual harasser. Please remove his advertisements!
  • Elena
  • Moderator
  • 556 Views
  • 3 replies
  • 3 likes
  • All Platforms
    Other
  • 556 Views
  • 3 replies
  • 3 likes

[Mobile][Other] Maybe dont actively try and make life harder for people????

Why make it harder for people that dont pay you to listen to music?The obvious answer is to make more money, but **you already dont pay your artists enough**So don't make it so that if I dont have premium you PLAY SONGS THAT ARENT EVEN IN THE ALBUM T...

  • Visitor
  • Why make it harder for people that dont pay you to listen to music? The obvious answer is to make more money, but **you already dont pay your artists enough** So don't make it so that if I dont hav...
  • 390 Views
  • 0 replies
  • 0 likes
  • Mobile
    Other
  • 390 Views
  • 0 replies
  • 0 likes

Account not eligible for a Google

I have an active individual premium subscription, my account is based in Canada, I have not redeemed the offer previously. I'm not sure if subscribing via PayPal counts as using a partner, it is the only thing I can think of.

  • Casual Listener
  • I have an active individual premium subscription, my account is based in Canada, I have not redeemed the offer previously. I'm not sure if subscribing via PayPal counts as using a partner, it is the ...
  • EthanS1
  • Community Legend
  • 766 Views
  • 2 replies
  • 1 likes
  • 766 Views
  • 2 replies
  • 1 likes

Solved!! Spotify Visuals Don't Credit Artists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was listening to Sticks (live) by Cannonball Adderly and there was a very cool visual vide...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • EthanS1
  • Community Legend
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast Audio needs a couple minutes to load song

PlanPremiumCountryGermanyDeviceChromecast AudioOperating SystemChromecast My Question or IssueWhen streaming Spotify on my Chromecast Audio it takes around 1-2 minutes until the song starts, before that nothing can be heard. After a certain song has ...

  • Casual Listener
  • Plan Premium Country Germany Device Chromecast Audio Operating System Chromecast   My Question or Issue When streaming Spotify on my Chromecast Audio it takes around 1-2 minutes until ...
  • spyfly
  • Casual Listener
  • 662 Views
  • 1 replies
  • 0 likes
  • 662 Views
  • 1 replies
  • 0 likes

HTML5 player with reduced keyboard support

PlanN/ACountryN/ADeviceAny device with HTML5 browser and remote control.Operating SystemN/AMy Question or IssueIs there any HTML5 version of Spotify web application that supports no mouse and reduced keyboard support - so it provides a virtual keyboa...

  • Visitor
  • Plan N/A Country N/A Device Any device with HTML5 browser and remote control. Operating System N/A My Question or Issue Is there any HTML5 version of Spotify web application that supports no...
  • 379 Views
  • 0 replies
  • 0 likes
  • Other
    TV
  • 379 Views
  • 0 replies
  • 0 likes