Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10240 Views
  • 72 replies
  • 9 likes
  • Other
  • 10240 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • mrtom0012
  • Casual Listener
  • 20077 Views
  • 11 replies
  • 2 likes
  • Other
  • 20077 Views
  • 11 replies
  • 2 likes

Superuser Contribution Can't find Spotify app on PS5

PlanPremiumCountryIsrael DevicePlayStation 5Operating SystemPS5 My Question or IssueI can't find the Spotify app on PS5. It is not listed under "All Apps" or when searching the store. According to Sony's official webpage, Spotify IS available in Isra...

  • Casual Listener
  • Plan Premium Country Israel   Device PlayStation 5 Operating System PS5   My Question or Issue I can't find the Spotify app on PS5. It is not listed under "All Apps" or when sear...
  • whateveruknow
  • Casual Listener
  • 2377 Views
  • 2 replies
  • 0 likes
  • Sony
  • 2377 Views
  • 2 replies
  • 0 likes

[Alexa][Music] Turn off Autoplay for virtual assistants

When I ask Alexa or Google Assistant to play a song from Spotify, it plays the song I asked for, and then it goes on to play other random **bleep** I didn't ask for and don't want to hear. This may be good for a party, to keep the music going and all...

  • Newbie
  • When I ask Alexa or Google Assistant to play a song from Spotify, it plays the song I asked for, and then it goes on to play other random **bleep** I didn't ask for and don't want to hear.  This...
  • distantcousin
  • Casual Listener
  • 2229 Views
  • 1 replies
  • 9 likes
  • Alexa
    music
  • 2229 Views
  • 1 replies
  • 9 likes

Solved!! How to stop following playlist?

Hi Sometimes I’m following playlist that I’m asume I’ve followed automatically when I’ve gave my permission/access to my Spotify account but when I’ve unfollowed next week/time I’m following new playlist and I don’t know how to stop it, I’ve checked ...

  • Music Fan
  • Hi   Sometimes I’m following playlist that I’m asume I’ve followed automatically when I’ve gave my permission/access to my Spotify account but when I’ve unfollowed next week/time I’m following...
  • AdamDamon
  • Spotify Star
  • 920 Views
  • 3 replies
  • 0 likes
  • Other
  • 920 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not working with LG Soundbar

Plan Premium Country Spain Device LG SK8 (Built in Chromecast) Operating System Android, Windows 10 My Question or Issue I'm having trouble since a week, I literally can't cast Spotify to my soundbar from ANY device. I have tried with my laptop, Desk...

  • Casual Listener
  •   Plan Premium Country Spain Device LG SK8 (Built in Chromecast) Operating System Android, Windows 10   My Question or Issue I'm having trouble since a week, I literal...
  • Mihail
  • Spotify Legend
  • 38208 Views
  • 231 replies
  • 119 likes
  • cast
    soundbar
  • 38208 Views
  • 231 replies
  • 119 likes

Solved!!Superuser Contribution Spotify on Playstation

Hey, I'm trying to link my Spotify to my PS5, but it's telling me that my Spotify is already linked to a PSN account. The problem is that I have had multiple PSN accounts and even though I looked through all that I can remember, I still don't know wh...

  • Casual Listener
  • Hey, I'm trying to link my Spotify to my PS5, but it's telling me that my Spotify is already linked to a PSN account. The problem is that I have had multiple PSN accounts and even though I looked thr...
  • Mihail
  • Spotify Legend
  • 1858 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 1858 Views
  • 1 replies
  • 0 likes

Listeners per month

Добрый день. На странице исполнителей есть данные по прослушиванию в месяц. Эти данные за календарный месяц или за 30 дней от текущей даты? Заранее спасибо за ответ

  • Casual Listener
  • Добрый день. На странице исполнителей есть данные по прослушиванию в месяц. Эти данные за календарный месяц или за 30 дней от текущей даты? Заранее спасибо за ответ 
  • 375 Views
  • 0 replies
  • 0 likes
  • Desktop
    Spotify for Artists
  • 375 Views
  • 0 replies
  • 0 likes

[All Platforms][Podcasts] I will cancel Spotify if no video on apps by end of January

There are 20 other options besides Spotify and I will be choosing one of them and canceling Spotify by the end of January if video capability isn't provided on the apps. You got Rogan months and millions of dollars ago. There is no excuse. Spotify is...

  • Roadie
  • There are 20 other options besides Spotify and I will be choosing one of them and canceling Spotify by the end of January if video capability isn't provided on the apps. You got Rogan months and mill...
  • 621 Views
  • 0 replies
  • 1 likes
  • All Platforms
    Podcasts
  • 621 Views
  • 0 replies
  • 1 likes

[Other] Redeeming Premium Gift Card Zip Code

There are fields to enter the card's PIN, a zip code, and a captcha button to hit proving you're not a robot. The zip code field is not asking for your current address, but the ORIGINAL address where you began your account.

  • Regular
  • There are fields to enter the card's PIN, a zip code, and a captcha button to hit proving you're not a robot.  The zip code field is not asking for your current address, but the ORIGINAL address...
  • 347 Views
  • 0 replies
  • 0 likes
  • Other
  • 347 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Followers

PlanPremiumCountry Device Operating System My Question or IssueGood day,Please I want know if my follow on spotify community automatically reflects as a follow in my real spotify music account?

  • Casual Listener
  • Plan Premium Country   Device   Operating System   My Question or Issue Good day, Please I want know if my follow on spotify community automatically reflects as a follow in m...
  • user-removed
  • Not applicable
  • 381 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to find music I like

(I hope I am posting this in the right place - new here!) How should I use Spotify to find music I like?I want to find some bands to see live. I have never been good at seeing live music, and want to try to do more of it once the pandemic is under co...

  • Casual Listener
  • (I hope I am posting this in the right place - new here!)   How should I use Spotify to find music I like? I want to find some bands to see live.  I have never been good at seeing live m...
  • Alex
  • Spotify Legend
  • 559 Views
  • 4 replies
  • 0 likes
  • Other
  • 559 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify broken on Apple TV? (HDMI and Airplay simultaneously not working)

Hi, I just wanted to start using Spotify on my Apple TV 4K by sending the audio-out via HDMI and Airplay simultaneously. While this does work with other Apps on the ATV, it seems that Spotify is broken in that regard. I tried it with both possible op...

  • Casual Listener
  • Hi,   I just wanted to start using Spotify on my Apple TV 4K by sending the audio-out via HDMI and Airplay simultaneously.   While this does work with other Apps on the ATV, it seems th...
  • chris_tian
  • Casual Listener
  • 663 Views
  • 2 replies
  • 0 likes
  • Other
  • 663 Views
  • 2 replies
  • 0 likes

Superuser Contribution Blocked artists still appear in my release radar

To this very day for months Ive been recommended two artists which I have blocked from playing at all and told Spotify that I dont like them as a whole and dont even listen to their genre (its german rap and I listen to Psytrance and Metal). How can ...

  • Casual Listener
  • To this very day for months Ive been recommended two artists which I have blocked from playing at all and told Spotify that I dont like them as a whole and dont even listen to their genre (its german...
  • Siegfried216
  • Casual Listener
  • 1917 Views
  • 4 replies
  • 1 likes
  • BB10
    Connect
    Denon
    Ford SYNC
    Other
    Symbian
    WRT
  • 1917 Views
  • 4 replies
  • 1 likes

Superuser Contribution Local files not playing on PS4 PRO

Is it possible for local files to be playable through PlayStation. This idea seems to never gain a ton of "kudos" so I am hoping this one can be looked over again to possibly implement in the future. As a Spotify premium user, I would hope the option...

  • Newbie
  • Is it possible for  local files to be playable through PlayStation. This idea seems to never gain a ton of "kudos" so I am hoping this one can be looked over again to possibly implement in the f...
  • Jeremy
  • Spotify Legend
  • 3171 Views
  • 1 replies
  • 0 likes
  • 3171 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Posting Small Play Buttons

PlanFreeCountryUnited States of AmericaMy Question or IssueI already know that putting in the :small command after the link of a track link makes the play button small. I have been doing this a couple of times, but the song does not shrink and might ...

  • Roadie
  • Plan Free Country United States of America My Question or Issue I already know that putting in the :small command after the link of a track link makes the play button small.  I have been do...
  • CarlosE
  • Moderator
  • 1247 Views
  • 9 replies
  • 0 likes
  • Other
  • 1247 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Podcast Takedowm

Hi guys, I am not quite sure this is the right section to put this topic but I couldn't find one for podcast issues and I need some help here. I have a few podcasts, most of them are in Spotify. The other day, I've tried to submit one of my oldest po...

  • Regular
  • Hi guys, I am not quite sure this is the right section to put this topic but I couldn't find one for podcast issues and I need some help here.   I have a few podcasts, most of them are in Spot...
  • santyjazz2
  • Regular
  • 748 Views
  • 2 replies
  • 0 likes
  • music
  • 748 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bug Report: Selecting multiple songs using Shift + Mouse Click does not work in the Web Player

PlanPremiumCountryUSA DeviceLenovo P50Operating SystemFedora 32BrowserFirefox 84, Chromium 87 My Question or IssueIn the Linux player, one can select multiple songs in a list of songs by clicking a song and then clicking another sing while holding th...

  • Casual Listener
  • Plan Premium Country USA   Device Lenovo P50 Operating System Fedora 32 Browser Firefox 84, Chromium 87   My Question or Issue In the Linux player, one can select multiple song...
  • Novy
  • Moderator
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Choose playback location on Samsung Galaxy Watch Active 2 App

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Active 2 Watch My Question or IssueIs there a way to "scrub" though song playback on the Spotify app on my watch? Like, if I start a song from the beginning but then want to skip to a specific spot ...

  • Regular
  • Plan Premium Country United States Device Samsung Galaxy Active 2 Watch     My Question or Issue Is there a way to "scrub" though song playback on the Spotify app on my watch? Like...
  • Novy
  • Moderator
  • 386 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect streaming poorly on my Naim HiFi

Plan: Premium Device: Naim UnitiquteMy IssueI subscribed to Premium in order to be able to stream on my stereo through Spotify Connect. It is a huge disapointment as the streaming stops and stutters all the time.I had exactly the same issue when I fi...

  • Casual Listener
  • Plan: Premium Device: Naim Unitiqute My Issue I subscribed to Premium in order to be able to stream on my stereo through Spotify Connect. It is a huge disapointment as the streaming ...
  • Jeremy
  • Spotify Legend
  • 2055 Views
  • 4 replies
  • 0 likes
  • Connect
    Other
  • 2055 Views
  • 4 replies
  • 0 likes

Google Home speaker won't let go of my phone

I connected my phone to a Google Home speaker for test purpose. Disconnected the speaker, uninstalled Google Home, forgot device in Spotify. Set my girlfriend up on Google Home with her phone, same speaker and Spotify (different account). When she pl...

  • Visitor
  • I connected my phone to a Google Home speaker for test purpose. Disconnected the speaker, uninstalled Google Home, forgot device in Spotify. Set my girlfriend up on Google Home with her phone, same s...
  • magnusholmqvist
  • Spotify
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution JRE is returning "Content not available". I'm in Australia

PlanFreeCountryAustraliaDeviceFirefox 84 & Safari 13 My Question or IssueI can play my music without issue, but for a few months, I've been trying to play the Joe Rogan Experience and get nowhere. I've disaabled all adblockers (uBO and uMatrix). When...

  • Casual Listener
  • Plan Free Country Australia Device Firefox 84 & Safari 13   My Question or Issue I can play my music without issue, but for a few months, I've been trying to play the Joe Rogan Exper...
  • Mihail
  • Spotify Legend
  • 566 Views
  • 3 replies
  • 0 likes
  • Other
  • 566 Views
  • 3 replies
  • 0 likes