Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14272 Views
  • 8 replies
  • 1 likes
  • Other
  • 14272 Views
  • 8 replies
  • 1 likes

Penggunaan Bahasa Indonesia yang Salah

Dear Tim Spotify Indonesia,Ada kesalahan penggunaan Bahasa Indonesia:"Kamu dapat berlangganan kembali jika membuat kesalahan"Artinya: Saya baru bisa berlangganan lagi setelah saya bikin kesalahan. Sepertinya frasa yang saya bold, dihapus saja karena ...

  • Newbie
  • Dear Tim Spotify Indonesia, Ada kesalahan penggunaan Bahasa Indonesia: "Kamu dapat berlangganan kembali jika membuat kesalahan" Artinya: Saya baru bisa berlangganan lagi setelah saya bik...
  • Netrilis
  • Music Fan
  • 554 Views
  • 1 replies
  • 0 likes
  • 554 Views
  • 1 replies
  • 0 likes

Problem syncing Amazon Alexa with Spotify/Sonos One

Hi! i got Spotify premium and just downloaded Amazon Alexa. Setting up is going fine until i’m going to Choose Default Music Services. I cant choose Spotify though i see the option. What to do? I live in Sweden.

  • Casual Listener
  • Hi!   i got Spotify premium and just downloaded Amazon Alexa. Setting up is going fine until i’m going to Choose Default Music Services. I cant choose Spotify though i see the option. What to ...
  • bikenut
  • Casual Listener
  • 872 Views
  • 3 replies
  • 2 likes
  • Connect
    Other
    SONOS
  • 872 Views
  • 3 replies
  • 2 likes

What is the bit rate on fire TV?

I have a fire TV stick that I may use with Spotify, but what is the bit rate when played on a fire TV stick?

  • Casual Listener
  • I have a fire TV stick that I may use with Spotify, but what is the bit rate when played on a fire TV stick?
  • mazor88b
  • Casual Listener
  • 2696 Views
  • 5 replies
  • 0 likes
  • Connect
    Other
  • 2696 Views
  • 5 replies
  • 0 likes

Gee, thanks spotify for uninstalling yourself.

I really like how spotify just magically uninstalls itself and emails me a threat to terminate my account if I violate their terms—which I didn't; just inspected the element. I didn't even modify the elements, I guess just pulling up the window trigg...

  • Casual Listener
  • I really like how spotify just magically uninstalls itself and emails me a threat to terminate my account if I violate their terms—which I didn't; just inspected the element. I didn't even modify the...
  • user-removed
  • Not applicable
  • 1114 Views
  • 4 replies
  • 4 likes
  • Music
    Other
  • 1114 Views
  • 4 replies
  • 4 likes

I Dont need recently played music list

When i am doing music research i listen to a lot of music and which i like, i save to playlist. i think it would be great idea and functional to have my favorite music/playlist by hand and easily reached. The ideal place for it would be where is now ...

  • Casual Listener
  • When i am doing music research i listen to a lot of music and which i like, i save to playlist.  i think it would be great idea and functional to have my favorite music/playlist by hand an...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Spotify on XBOX - offline error

I stumbled upon an error where I am trying to connect to my Xbox from the phone or through username/password, but it continuously says that I'm offline and Spotify is not available. Do you guys have any suggestion on what could be wrong? My NAT is Op...

  • Casual Listener
  • I stumbled upon an error where I am trying to connect to my Xbox from the phone or through username/password, but it continuously says that I'm offline and Spotify is not available. Do you guys have ...
  • stratosnn
  • Composer
  • 1511 Views
  • 2 replies
  • 3 likes
  • Music
  • 1511 Views
  • 2 replies
  • 3 likes

Xbox

Whenever I launch the Spotify app on Xbox, I get the message “You’re offline.” When I am connected to internet. I tried deleting it and reinstalling it but it’s not working. Help!

  • Newbie
  • Whenever I launch the Spotify app on Xbox, I get the message “You’re offline.” When I am connected to internet. I tried deleting it and reinstalling it but it’s not working. Help!
  • stratosnn
  • Composer
  • 354 Views
  • 1 replies
  • 1 likes
  • Other
  • 354 Views
  • 1 replies
  • 1 likes

Spotify connect Philips tv

Im Trying to use spotify connect on my Philips 9109 series tv. In the spotify app i can see my tv, and de connect app is installed on my tv. Somehow they cant connect. Upstairs i have a chromecast, that works. everything is up to date and i have done...

  • Newbie
  • Im Trying to use spotify connect on my Philips 9109 series tv. In the spotify app i can see my tv, and de connect app is installed on my tv. Somehow they cant connect.  Upstairs i have a chrome...
  • 916 Views
  • 0 replies
  • 0 likes
  • 916 Views
  • 0 replies
  • 0 likes

Sansung TV login

Dear community. I have been using the Spotify Samsung Smart TV app for a while. I have Spotify with faceboo, but recently my account logged off and I am being unable to log back again. There is a solution I am missing? I have already tried with sever...

  • Music Fan
  • Dear community.   I have been using the Spotify Samsung Smart TV app for a while. I have Spotify with faceboo, but recently my account logged off and I am being unable to log back again. There...
  • stratosnn
  • Composer
  • 446 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 446 Views
  • 1 replies
  • 0 likes

Spotify Connect & The Audio Pro Addon C10

Hello, I have recently purchased an Audio Pro Addon C10 wireless speaker, and i must say i'm not overwhelmed by the quality of the audio playback using the built-in Spotify Connect feature. I understrand Spotify Connect hardware doesn't adhere to the...

  • Casual Listener
  • Hello,   I have recently purchased an Audio Pro Addon C10 wireless speaker, and i must say i'm not overwhelmed by the quality of the audio playback using the built-in Spotify Connect feature. ...
  • Tuffley
  • Casual Listener
  • 2131 Views
  • 1 replies
  • 0 likes
  • 2131 Views
  • 1 replies
  • 0 likes

No Audio Video Receiver in my connect device list

I have the latest desktop Spotify. Plus the app on my Nexus 5 phone. I also have 2 Onkyo AVRs, and everything worked fine until a few days ago. Now I don't have anything in my 'Connect to a device' list. My 2 AVR device are set up with Network stand ...

  • Casual Listener
  • I have the latest desktop Spotify. Plus the app on my Nexus 5 phone. I also have 2 Onkyo AVRs, and everything worked fine until a few days ago. Now I don't have anything in my 'Connect to a device' l...
  • Nabuko
  • Music Fan
  • 586 Views
  • 6 replies
  • 0 likes
  • 586 Views
  • 6 replies
  • 0 likes

Playing music from Spotify installed on a laptop via Hi-Fi Pioneer X-HM82

Hello, I'm using spotify on my laptop and play music via my Hi-Fi system Pioneer X-HM82, unfortunatelly after last Spotify updates I lost such posibility. I can't see my X-HM82 in the list of available devices. I haven't changed anything in my networ...

  • Casual Listener
  • Hello,   I'm using spotify on my laptop and play music via my Hi-Fi system Pioneer X-HM82, unfortunatelly after last Spotify updates I lost such posibility. I can't see my X-HM82 in the list o...
  • 681 Views
  • 0 replies
  • 4 likes
  • Other
  • 681 Views
  • 0 replies
  • 4 likes

Deleted playlists still showing up on profile

I've deleted a couple of playlists and they are still visible on my public profile. Also when I change the setting of playlists to public or secret they don't appear/disappear on my public profile? I've already tried restoring the playlist and deleti...

  • Newbie
  • I've deleted a couple of playlists and they are still visible on my public profile. Also when I change the setting of playlists to public or secret they don't appear/disappear on my public profile?&n...
  • user-removed
  • Not applicable
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Please connect!

Why can't I listen to Spotify everywhere? ;(Like my Microsoft Surface tablet, my roku, my Sony smart tv, and Samsung smart tv. The only place I can play it on is my phone.I really do enjoy Spotify and the way it works, but it's starting to not be wor...

  • Newbie
  • Why can't I listen to Spotify everywhere? ;( Like my Microsoft Surface tablet, my roku, my Sony smart tv, and Samsung smart tv. The only place I can play it on is my phone. I really do enjoy S...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why is the explicit version of Looking 4 Myslef - Usher not available?

The Usher album, Looking 4 Myself is only available in the censored version, but I want to be able to listen to Hot Thing ft. A$AP Rocky without it being censored.

  • Newbie
  • The Usher album, Looking 4 Myself is only available in the censored version, but I want to be able to listen to Hot Thing ft. A$AP Rocky without it being censored.
  • Alfredo
  • Roadie
  • 599 Views
  • 1 replies
  • 0 likes
  • 599 Views
  • 1 replies
  • 0 likes

Spotify on WebOS 3.5

I what to know if the team of Spotify it's currently working on the app for the WebOS. 3.5 for smart TVs.... Whe need the app in this platform..

  • Newbie
  • I what to know if the team of Spotify it's currently working on the app for the WebOS. 3.5 for smart TVs.... Whe need the app in this platform..
  • Stephjj
  • Newbie
  • 3311 Views
  • 8 replies
  • 28 likes
  • 3311 Views
  • 8 replies
  • 28 likes

Spotify Web Music Playing

I am using Spotify web Player and it's playing music but with all the words missing. It has never done this before at all. Can someone help me fix that, please? Thanks!

  • Casual Listener
  • I am using Spotify web Player and it's playing music but with all the words missing. It has never done this before at all. Can someone help me fix that, please? Thanks!  
  • stewartam
  • Casual Listener
  • 327 Views
  • 2 replies
  • 0 likes
  • 327 Views
  • 2 replies
  • 0 likes

$$$$

I have had Spotify for about three years know & I really like it.. indo.. but"if the price goes up one more time?? I'm out.... I'm only willing to pay so much a month to listen to music,that I could be listening to for free!!! Sincerely Mike...

  • Newbie
  • I have had Spotify for about three years know & I really like it.. indo.. but"if the price goes up one more time?? I'm out.... I'm only willing to pay so much a month to listen to music,that I co...
  • 609 Views
  • 0 replies
  • 0 likes
  • 609 Views
  • 0 replies
  • 0 likes

Crashes on Fire TV Stick and FireTV

Hello, there are crashes when you skip over a lot of tracks.With skipping is also meant short listening of multiple track sections and skipping the track. It happens when I'm searching for new music. Often I won't listen to the whole song. I first he...

  • Casual Listener
  • Hello,   there are crashes when you skip over a lot of tracks. With skipping is also meant short listening of multiple track sections and skipping the track. It happens when I'm searching for...
  • kphil80
  • Casual Listener
  • 1713 Views
  • 2 replies
  • 1 likes
  • Connect
    Other
  • 1713 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Samsung Smart TV song playing but no sound

Like what the title said. I downloaded the Spotify app for my Samsung Smart TV. The Songs are "playing" but without any sound output. Any solution? Thanks in advance

  • Newbie
  • Like what the title said. I downloaded the Spotify app for my Samsung Smart TV. The Songs are "playing" but without any sound output. Any solution? Thanks in advance
  • stratosnn
  • Composer
  • 139457 Views
  • 39 replies
  • 6 likes
  • 139457 Views
  • 39 replies
  • 6 likes