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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Heartrose
  • Newbie
  • 4800 Views
  • 33 replies
  • 6 likes
  • Other
  • 4800 Views
  • 33 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18640 Views
  • 9 replies
  • 2 likes
  • Other
  • 18640 Views
  • 9 replies
  • 2 likes

Superuser Contribution I don't want to use the web player

PlanPremiumCountry Sweden Operating SystemWindows 10 My Question or IssueI don't want to use the spotify webplayer. But Spotify insist I use it. How do I get rid of it? Every time I press a Spotify link that someone shared, the web player starts. I w...

  • Casual Listener
  • Plan Premium Country  Sweden   Operating System Windows 10   My Question or Issue I don't want to use the spotify webplayer. But Spotify insist I use it. How do I get rid of i...
  • Katerina
  • Spotify Legend
  • 424 Views
  • 1 replies
  • 0 likes
  • Other
  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mighty Audio Player not recognising Family Premium Account

Hi, I'm trying to connect the Mighty Audio player to my Spotify Account. When trying to connect I just receive an error that I don't have a premium account. I have a family premium account, which according to Spotify is the same as a normal one. Why ...

  • Newbie
  • Hi,    I'm trying to connect the Mighty Audio player to my Spotify Account. When trying to connect I just receive an error that I don't have a premium account. I have a family premium acc...
  • Katerina
  • Spotify Legend
  • 1849 Views
  • 1 replies
  • 0 likes
  • audio
    Mighty
  • 1849 Views
  • 1 replies
  • 0 likes

Spotify Xbox One app won’t load.

I’ve checked to make sure my system and Spotify itself are updated, other things that require internet are working, but Spotify is just infinitely loading. EDIT: I haven't checked this message ever since I posted it since the app just started working...

  • Casual Listener
  • I’ve checked to make sure my system and Spotify itself are updated, other things that require internet are working, but Spotify is just infinitely loading. EDIT: I haven't checked this message ever s...
  • DwigthJoker
  • Newbie
  • 21082 Views
  • 30 replies
  • 9 likes
  • Other
  • 21082 Views
  • 30 replies
  • 9 likes

CD Image shows "Pera Flora"

My recent release is showing an image with a white background and black text "pera flora" .. why is that ? The same song on other site distributed to are showing the correct image. how can i fix it?

  • Casual Listener
  •   My recent release is showing an image with a white background and black text "pera flora" .. why is that ? The same song on other site distributed to are showing the correct image. how can i ...
  • Nico
  • Community Legend
  • 483 Views
  • 3 replies
  • 0 likes
  • Other
  • 483 Views
  • 3 replies
  • 0 likes

How can I listen to spotify while at work with no phone, tablet or computer?

I am currently a Spotify premium user and I am looking for a solution to my problem. I would like to listen to spotify while at work however the problem is my workplace has a no phone policy. The other problem being that I work underground and as suc...

  • Casual Listener
  •   I am currently a Spotify premium user and I am looking for a solution to my problem. I would like to listen to spotify while at work however the problem is my workplace has a no phone policy....
  • Bethany_Dawn
  • Community Legend
  • 909 Views
  • 1 replies
  • 0 likes
  • music
  • 909 Views
  • 1 replies
  • 0 likes

Spotify playlists only play one song on Win 10 Mobile

PlanPremiumCountry AustraliaDeviceNokia Lumia 735Operating SystemWindows 10 Mobile My Question or IssueI had previously added to a topic and now have a better workaround, but that topic has been closed. Here is what I wrote and I will add the workaro...

  • Casual Listener
  • Plan Premium Country  Australia Device Nokia Lumia 735 Operating System Windows 10 Mobile   My Question or Issue I had previously added to a topic and now have a better workaround...
  • 404 Views
  • 0 replies
  • 1 likes
  • 404 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify and the Onkyo TX-NR515

PlanPremiumCountry UKDeviceOnkyo TX-NR515 - Android Phone - Windows Desktop AppOperating SystemAndroid 7 and 8, Windows 10 My Question or Issue HiI have had a TX-NR515 for about 5 years now. It is connected to the network via Ethernet and I can contr...

  • Regular
  • Plan Premium Country  UK Device Onkyo TX-NR515 - Android Phone - Windows Desktop App Operating System Android 7 and 8, Windows 10   My Question or Issue  Hi I have had a TX-...
  • vanginger
  • Regular
  • 4636 Views
  • 8 replies
  • 0 likes
  • Onkyo
  • 4636 Views
  • 8 replies
  • 0 likes

Web player won't play using browser

PlanPremiumCountry UK Operating SystemWindows 7 My Question or Issue I open spotify web player in Chrome or internet explorer and it gives me this message: "This browser doesn't support Spotify Web Player. Switch browsers or download Spotify for your...

  • Newbie
  • Plan Premium Country  UK   Operating System Windows 7   My Question or Issue  I open spotify web player in Chrome or internet explorer and it gives me this message: ...
  • nickygzy
  • Newbie
  • 2670 Views
  • 2 replies
  • 1 likes
  • Other
  • 2670 Views
  • 2 replies
  • 1 likes

Superuser Contribution BAD move Spotify, cancelling partnership with Playstation.......

Spotify cancelled premium account offer for Playstation users, bad move Spotify, it is the only thing that still keeps me staying with you guys. Gonna delete app, so disappointed!

  • Newbie
  • Spotify cancelled premium account offer for Playstation users, bad move Spotify, it is the only thing that still keeps me staying with you guys. Gonna delete app, so disappointed!
  • Guido
  • Spotify Legend
  • 834 Views
  • 1 replies
  • 0 likes
  • Premium
  • 834 Views
  • 1 replies
  • 0 likes

Why did Spotify have to rename these tracks?

I don't know if this is the correct place to ask but: Why did Spotify rename the tracks on an album? This ordinarily wouldn't be an issue but I'm listening to classical era classical music where the song titles aren't exactly memorable. Specifically,...

  • Visitor
  •  I don't know if this is the correct place to ask but: Why did Spotify rename the tracks on an album? This ordinarily wouldn't be an issue but I'm listening to classical era classical ...
  • Jose_M
  • Spotify Star
  • 562 Views
  • 1 replies
  • 1 likes
  • Other
  • 562 Views
  • 1 replies
  • 1 likes

Solved!! PS4 Quick Menu Spotify - Allow Access not working since last PS update

PlanPremiumCountryUSA DevicePlayStation 4 Pro My Question or Issue In the Playstation 4 quick menu (pressing PS button during a game) you are able to access Spotify to play music during gaming. This feature requires the user to allow access to the Sp...

  • Casual Listener
  • Plan Premium Country USA   Device PlayStation 4 Pro     My Question or Issue   In the Playstation 4 quick menu (pressing PS button during a game) you are able to access...
  • ZombiePotato
  • Casual Listener
  • 33104 Views
  • 9 replies
  • 8 likes
  • 33104 Views
  • 9 replies
  • 8 likes

Superuser Contribution Web Player Isn't Working (Edge)

I can't use the web player. Everytime I try to play a song, it skips to another song then goes the shown screen. I've clicked the link and tried to download the updates or whatever but it still doesnt work. Please help!

image.png
  • Casual Listener
  •     I can't use the web player. Everytime I try to play a song, it skips to another song then goes the shown screen. I've clicked the link and tried to download the updates or whateve...
  • Guido
  • Spotify Legend
  • 748 Views
  • 3 replies
  • 0 likes
  • 748 Views
  • 3 replies
  • 0 likes

Solved!! Duplicity with grayed out albums

Plan Country Device Operating System My Question or IssueI am a member of routenote, i had some albums uploaded for sale.I removed them later to change them.Now some of them are grayed out at spotify.The songs cannot be played.I want to reupload them...

  • Casual Listener
  • Plan   Country   Device   Operating System     My Question or Issue I am a member of routenote, i had some albums uploaded for sale.I removed them later to change t...
  • Jose_M
  • Spotify Star
  • 448 Views
  • 1 replies
  • 1 likes
  • Other
  • 448 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music playback stops or jumps to another track

When listening my playlist on Web Spotify in Chrome browser, sometimes the music playback stops in the middle of the track. I either have to scroll back a little bit for it to continue playing or listen to next track.In addition, sometimes, the Spoti...

  • Music Fan
  • When listening my playlist on Web Spotify in Chrome browser, sometimes the music playback stops in the middle of the track. I either have to scroll back a little bit for it to continue playing or lis...
  • Jemi
  • Spotify Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify me esta cambiado la musica que escucho a una lista patrocinada

Buenos dias, en la mannana de hoy, la aplicacion de escritorio esta empennada en que tengo que escuchar una lista determinada "Firts Dates" que no me interesa para nada. Pero se empenna en ponermela cada dos por tres para ver si pico y seleciono una ...

  • Casual Listener
  • Buenos dias, en la mannana de hoy, la aplicacion de escritorio esta empennada en que tengo que escuchar una lista determinada "Firts Dates" que no me interesa para nada. Pero se empenna en ponermela ...
  • Jemi
  • Spotify Legend
  • 429 Views
  • 1 replies
  • 2 likes
  • 429 Views
  • 1 replies
  • 2 likes

Superuser Contribution Premium Error

Why everytime I login on my account, it tells me that I have to pay the Premium Subscription. I pay it and 2-3 days later it asks me againWhat do I have to do?

  • Newbie
  • Why everytime I login on my account, it tells me that I have to pay the Premium Subscription. I pay it and 2-3 days later it asks me again What do I have to do?
  • Jemi
  • Spotify Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player][Playlists] Clicking on Play button next to song while in Shuffle plays random song

So I noticed this today, and I'm not aware of this issue affecting other platforms, but on the Web Player, whlie in shuffle, clicking on the play button next to a specific song with the intention of playing that song will act as though one simply pre...

  • Newbie
  • So I noticed this today, and I'm not aware of this issue affecting other platforms, but on the Web Player, whlie in shuffle, clicking on the play button next to a specific song with the intention of ...
  • Jemi
  • Spotify Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • Playlists
    Web Player
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeating a single song

Your webplayer would be great if it had the function of repeating a single song, not only the whole album. What do You say?

  • Music Fan
  • Your webplayer would be great if it had the function of repeating a single song, not only the whole album. What do You say?
  • Jemi
  • Spotify Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • Other
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Incorrect Songs in Playlist

This happened while using latest chrome, halfway though the playlist. I was listening to a christmas song but it said I was listening to Pon De Replay by Rihanna. I skipped to the next track and it was Scrubs by TLC. I skipped back two and it was not...

Screen Shot 2017-12-28 at 11.22.03 AM.png
  • Newbie
  •   This happened while using latest chrome, halfway though the playlist. I was listening to a christmas song but it said I was listening to Pon De Replay by Rihanna. I skipped to the next track ...
  • Jemi
  • Spotify Legend
  • 614 Views
  • 1 replies
  • 0 likes
  • 614 Views
  • 1 replies
  • 0 likes